Door of Washing Machine (Hong-Kong version) Cannot be Opened. What should I do?

Last Update date : Nov 24. 2020

If the door of the washer model WW60J3283LW/SH cannot be opened, then you can follow the following recommendations.

• Press or tap Start/Pause to stop the washing machine.
• It may take a few moments for the door lock mechanism to disengage.
• The door will not open until 3 minutes after the washing machine has stopped or the power has turned off.
• Make sure that all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain the drum and open the door manually.
• Make sure that the door-lock light is off. The door-lock light turns off after the washing machine has drained.

The above product description is only applicable to the Samsung washing machine with model number WW60J3283LW/SH (Hong Kong version).
The above product description was updated in March 2019 and for reference only.

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