How to fix unusual screen colours on your Samsung Galaxy device
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
If your Galaxy device screen colours look different, darker than usual, or tinted unexpectedly, certain display or accessibility features may be enabled. Features such as Adaptive colour tone, colour correction, Extra dim, and Eye comfort shield can affect screen colour and brightness. Follow the steps below to check and adjust these settings.
Note:
- Menu names, settings, and screen layouts may vary depending on the model and software version.
- Some features may not be supported on all Galaxy devices.
- If the issue continues after trying the steps below, contact Samsung Support or visit a Samsung service centre for further assistance.
The Adaptive colour tone feature automatically adjusts colours and white balance based on ambient lighting conditions to make colours appear natural in different environments. If screen colours suddenly appear different, try turning this feature off.
Step 1. Open Settings > Tap Display.
Step 2. Turn off Adaptive colour tone and check the screen colours again.
Note: Adaptive colour tone is available starting from the Galaxy S24 series and support may vary by model.
The Colour correction helps users distinguish colours more clearly. If the screen colours suddenly appear different while using your device, try turning off the Colour correction feature.
Step 1. Open Settings > Tap Accessibility.
Step 2. Tap Vision enhancements.
Step 3. Tap Colour correction > Turn off Colour correction.
Note: Colour correction does not support separate intensity adjustment settings.
Turn off Colour filter
Colour filter adds a colour filter across the screen to help improve text readability. If the entire screen suddenly appears tinted or covered with a colour filter while using your device, check whether the Colour filter feature is enabled.
Step 1. Open Settings > Tap Accessibility.
Step 2. Tap Vision enhancements.
Step 3. Tap Colour filter > Turn off Colour filter.
Turn off Extra dim
If the screen suddenly appears darker than usual, the Extra dim feature may be enabled.
Step 1. Open Settings > Tap Accessibility.
Step 2. Tap Vision enhancements.
Step 3. Turn off Extra dim.
Turn off Eye comfort shield
If the screen colours appear yellow or warmer than expected, the Eye comfort shield feature may be enabled.
Step 1. Open Settings > Tap Display.
Step 2. Turn off Eye comfort shield.
Turn off greyscale in sleep mode
Sleep mode can change your screen to greyscale to help reduce eye strain before bed. If you prefer to see colours while in Sleep mode, you can turn this feature off.
Step 1. Open Settings > Tap Modes and Routines.
Step 2. Select Sleep.
Step 3. Select Other actions.
Step 4. Tap Remove icon and tap Done.
Turn off greyscale in Colour correction
Colour correction helps people with difficulty distinguishing colours by adjusting the screen's colour spectrum. If you prefer not to use this function, turn off Colour correction.
Step 1. Open Settings > Tap Accessibility.
Step 2. Select Vision enhancements.
Step 3. Tap Colour correction > Turn off Colour correction.
Colour inversion reverses the colours on your screen to improve visibility for users with low vision. If you prefer not to use this function, turn off colour inversion.
Step 1. Open Settings > Tap Accessibility.
Step 2. Select Vision enhancements.
Step 3. Turn Off Colour inversion.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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