S pen disconnection error

Last Update date : Jun 08. 2022

Q1: My S Pen is disconnected after update air command app

Q2: When I take out the S pen and plug it in again, there is a notification that the S pen has been disconnected in the notification window.

A: This may occur when the permissions of Air Command app regarding ‘Nearby devices’ and ‘Physical activity’ are initialized in Android S OS. Please check the following items.

1 When you see disconnection notification after plug in S pen, tap the notification then allow permission of ‘nearby devices’ and connect your S Pen again.
2 Select S pen initialization in your mobile phone's settings then allow permissions, and reconnect

Settings > Advanced features > S Pen > Air actions > More(3 vertical dots) > Reset S Pen > Allow ‘Nearby devices’ permission

3 Allow permissions of Air command app regarding ‘Nearby devices’ and ‘Physical activity’ and connect the S pen again.

Settings > Apps > Show system apps >Air command > Permissions > Allow permissions of Nearby devices and Physical activity

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