How to adjust Privacy Settings on your Samsung Smart TV

Last Update date : Sep 11. 2026

Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

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Samsung TVs are designed to provide the best viewing experience by offering a variety of useful features and tailored services to fit your needs. As a result, certain features may securely access your data with your consent. However, if you don't want these services to access your data, you can adjust your Privacy Settings to cancel authorization.

Note: Certain features may not function if data access permission is declined.

Step 1.
Press the Home button on your Smart Remote.
Navigate to Menu using the left button, then select Privacy Choices.

圖片正標示設定功能表中的所有設定選項 圖片正標示設定功能表中的所有設定選項

Step 2.
Select Terms & Conditions, Privacy Policy.

圖片正標示設定功能表中的所有設定選項 圖片正標示設定功能表中的所有設定選項

Step 3.
Navigate to View details using the directional buttons on your Smart Remote, and press Select to read the terms and conditions for the relevant items.

圖片正標示設定功能表中的所有設定選項 圖片正標示設定功能表中的所有設定選項

Step 4.
Navigate to the relevant item and press the Select button on your Smart Remote to withdraw agreement.

圖片正標示設定功能表中的所有設定選項 圖片正標示設定功能表中的所有設定選項

Step 5.
Select OK to save changes.

圖片正標示設定功能表中的所有設定選項 圖片正標示設定功能表中的所有設定選項

Note:

  • Only the English version of the terms and policies are supported on  TV at this moment.
  • You can select I agree to all to quickly agree to or withdraw agreement for all adjustable items at once.

Step 1.
Open Settings on your TV and select All Settings.

Picture showing All settings option is highlighted in the settings menu Picture showing All settings option is highlighted in the settings menu

Step 2.
Select Advanced Features.

Picture showing the advanced features option is highlighted Picture showing the advanced features option is highlighted

Step 3.
Select Voice.

Picture showing the voice option is highlighted Picture showing the voice option is highlighted

Step 4.
Select Bixby Settings.

Picture showing the bixby settings option is highlighted Picture showing the bixby settings option is highlighted

Step 5.
Navigate to the Privacy tab.

Picture showing the language selection box is highlighted, and the next button is at the bottom of the screen Picture showing the language selection box is highlighted, and the next button is at the bottom of the screen

Step 6.
You can turn off the Allow Audio Recording Review and Allow voiceprint review switches to cancel authorization.

Picture showing the OK button is highlighted Picture showing the OK button is highlighted

Note: You can go to Bixby Settings > About Bixby to review Terms and Conditions, and Privacy Notice for Bixby.

Step 1.
Press and hold the Home button on your Smart Remote for 2 seconds to open the Vision AI Companion home screen.

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Step 2.
Navigate to Settings using the right directional button on your Smart Remote and press Select.

圖片正標示設定功能表中的所有設定選項 圖片正標示設定功能表中的所有設定選項

Step 3.
Select Terms & Conditions.

圖片正標示設定功能表中的所有設定選項 圖片正標示設定功能表中的所有設定選項

Step 4.
Select View Details to read related terms and conditions.

圖片正標示設定功能表中的所有設定選項 圖片正標示設定功能表中的所有設定選項

Step 5.
Select Disagree to cancel agreement.

圖片正標示設定功能表中的所有設定選項 圖片正標示設定功能表中的所有設定選項

Step 6.
Select Disagree again to confirm.

圖片正標示設定功能表中的所有設定選項 圖片正標示設定功能表中的所有設定選項

Note:

  • If Bixby language is set to Cantonese, Vision AI Companion cannot be activated at this moment.
  • If Enhanced AI Features in Bixby Settings has been turned off, Vision AI Companion will be disabled.

Note: Please note that when you watch a video or access applications or content provided by a third party, that provider may collect or receive information about your Smart TV (e.g. its IP address and device identifiers), the requested transaction (e.g. your request to buy or rent the video), and your use of the application or service. Samsung is not responsible for these providers’ privacy or security practices. You should exercise caution and review the privacy statements applicable to the third party websites and services you use.

If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.

Thank you for your feedback!

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