I am unable to stream videos using DLNA on my TV?

Last Update Date : Apr 23. 2018

DLNA (Digital Living Network Alliance) certified devices allow you to watch pictures, music and videos saved on your PC or on your TV through a network connection. This removes the need to copy them to a USB storage device and then connect the device to your TV. If you are unable to stream videos on your TV it could be for one of the following reasons:

  • You may be using an adaptor that may not be compatible with your Samsung TV. Use the Samsung Wireless LAN Adaptor (WIS09ABGN). The adaptor is sold separately.
  • You may be trying to stream large files. To play content from the PC on your TV and to share files, check that there is enough hard disk space is available on your TV.
  • The files may not be in supported formats. Supported formats are AVI, MKV, ASF, MP4, 3GPP, PS and TS container.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Live Chat Support

Get Samsung product support services through live chat:
Mobile Device, Computer Enquiries & Samsung Pay | Monday to Sunday (Including Public Holidays) : Open 24 Hours
TV, AV & Home Appliances | Monday to Sunday (Including Public Holidays): 9am-6pm

Send us an Email

We will aim to respond within 24 hours for general inquiry or technical support.

Email to CEO

Contact the dedicated CEO's Office.

On-Site Service Appointment

Find out how you can make service appointment.

Online Pre-booking Service

Product Repair Service, Operating System (OS) Upgrage Service and Gift Redemption

* Mobile Information Transfer Service is now available

Call

36984698Hong kong

Operation Hour:
Mobile Device, Computer Enquiries | Monday to Sunday (Including Public Holidays) 9am-11:59pm
TV, AV & Home Appliances | Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday: 9am-6pm

0800 333Macau

Operation Hour:
Mobile Device, Computer Enquiries | Monday to Sunday (Including Public Holidays) 9am-11:59pm
TV, AV & Home Appliances | Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday: 9am-6pm

21219088Samsung Pay

Operation Hour:
Monday to Sunday (Including Public Holidays) 9am-11:59pm

* For Printer inquiry, please visit HP official web page .

Customer
Service Support

Samsung Support Centers

Need a repair for your Samsung devices?

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us