Participants agree to be bound by these terms and conditions (the “Terms and Conditions”).  Any information or instructions published by the Promoter about the Promotion at https://www.samsung.com/uk/offer/samsung-soundbar-cashback-offer/  or https://www.samsung.com/ie/offer/samsung-soundbar-cashback-offer/  form of the Terms and Conditions.


The Promoter

1.        The Promoter is Samsung Electronics (UK) Limited, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (the “Promoter”).


Promotion Period

2.         The Promotion will commence at 00:01 (BST) on 16th September 2020 and shall close at 23:59 (GMT) on 3rd November 2020 (the “Promotion Period”). 



3.         To be eligible to participate in the Promotion you must be a UK, Channel Islands, Isle of Man or Republic of Ireland resident aged 18+ with a valid UK or ROI bank account.

4.         This Promotion is only available to end users (e.g. not to any reseller or business) and is not available in conjunction with any other Samsung offer or promotion.

5.         Rewards shall be paid by way of bank transfer and Participants must have a valid UK, Channel Islands, Isle of Man or ROI bank account in the country in which they reside, in order to receive the Reward.



6.        Participants who purchase a new (i.e. not second hand, ex-display or refurbished) Samsung soundbar listed in Table 1 below (“Promotion Product”) from an eligible retailer (either in-store or online) as listed [HERE]  (“Participating Retailer”), within the Promotion Period will be eligible to claim a cash back reward (exclusively paid by way of bank transfer) (the “Reward”) equal to a 25% discount on the purchase price of the Promotion Product, which doubles to a 50% discount on the purchase price of the Promotion Product (“Double Reward”) when the Participant also purchases any Samsung TV from the same Participating Retailer either at the same time or within 45 days of their purchase of the Promotion Product.


Table 1 – Promotion Products















7.        Participants may claim a maximum of one (1) Reward (or Double Reward) per purchase of a Promotion Product (or combination of Promotion Product and TV purchased within 45 days of each other from the same Participating Retailer).

8.        Purchases from auction websites (e.g. eBay) or purchases from any 3rd party marketplace (e.g. Amazon Marketplace or Play Trade) are specifically excluded from this Promotion (“Excluded Retailers”).

9.        To be eligible under the Promotion, purchases of Promotion Products must be made from Participating Retailers.



10.    After purchasing a Promotion Product from a Participating Retailer, the Participant must visit https://20201.samsungpromotions.claims/soundbardoublecashback  and complete the presented Claim form with their name, contact information, address and bank account details and any other requested information and submit it together with a scanned copy of their proof of purchase and the serial number for the Promotion Product and/or Samsung TV (a “Claim”).  The TV can be purchased at the same time or within 45 days of the purchase of the Promotional Product and must be purchased from the same Participating Retailer as the Promotion Product.

11.    Claims may only be submitted between thirty (30) and sixty (60) days after the date of purchase of the Promotion Product (“Claim Window”), meaning the final Claim date for purchases made on 3rd November 2020 is no later than 23:59 (GMT) on 2nd January 2021 (the “End Date”). Claims received after the End Date will not be eligible. For the avoidance of doubt, the date of purchase as stated on the relevant proof of purchase counts as day one (1).  Participants who purchase a Samsung TV from the same Participating Retailer within 45 days of their initial purchase of the Promotion Product may revisit their Claim to double their Reward. 

12.    Participants will be sent an email and SMS to confirm that their Claim has been received by the Promoter and that it has been successful and validated (“Claim Validation”).

13.    If an email or SMS acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team at soundbar@samsungpromotions.claims or 0333 015 4860 (UK) / 01691 7248 (ROI) within seven (7) days of a Claim being submitted.

14.    If the Claim is deemed to have not been submitted correctly or the relevant serial number cannot be verified as valid, the Participant will be notified via email and SMS and offered the opportunity to provide the required information (including but not limited to a photograph of the Promotion product serial number) to validate their Claim within seven (7) days from notification. If no response is received, then the Claim shall be marked as invalid and the Participant will no longer be eligible to receive the Reward.

15.    Participants will receive the Reward by way of bank transfer to the bank account detailed in the Claim within thirty (30) days of Claim Validation. 

16.    Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.

17.    The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these Terms and Conditions.

18.    The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to generate or require further verification as to proof of purchase, as well as the identity, age, and other relevant details of a Participant. This process may involve the Promoter sharing information with third parties.

19.    If a Participant returns a Promotion Product after making a Claim, then the Participating Retailer shall notify the Promoter and the Claim shall be rejected. Where the Reward has already been paid then the Promoter shall seek to recover the Reward from the Participant.

20.    Participants who purchase a Promotional Product, but at no point received an email inviting them to take part in the Promotion shall not be eligible for a Reward in any circumstance.

21.    A Claim must be made by the Participant, using the email address that received the original promotional invite, and must not be made through agents, third parties or in bulk.


Privacy and Data Protection

22.      Other than as set out in these Terms and Conditions or for the purposes of operating the Promotion, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any promotional purpose, nor shall they be passed to any third party.

23.      The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy, available at www.samsung.com/uk/info/privacy.



24.    The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.

25.    The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.

26.    Rewards are non-transferable and not redeemable for cash by Participants.

27.    The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or claims; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.

28.    Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in the Terms and Conditions as included in the Reward.

29.    By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance or receipt of the Reward. The above limitation of liability shall not apply to death or personal injury caused as a result of Promoter’s negligence.

30.    The Promotion is governed by English law.


Participating Retailers




CIH Group members 

Currys PC World 


Euronics Group members 



John Lewis 


Richer Sounds 



Soloco Group members 


1st Stop Audio Visual 

21st Century Service 

A & W Pounds 

A E Roberts 

A F Thomas & Sons 

A H Spittle 

A Mckenzie & Sons 

A N Dodds Electrical 

A W Myhill & Son 

A. Fanthorpe 

A.F. Dobson 

A3 Appliances 

AA&GG Foord- t/a Foord Elec Ctr 

Aber Gas 

Aclands Radio & TV 


Adams & Jarrett (Retail) 

Adams Cook & Pearce 

Adams Electrical Retail 

Adcock & Sons 

Advance The Elec Specialists 

AE Chapman & Co. (Old Hill) 

Aegir Consumer Electronics 

AGC Retail 

AJC Electrical 

Albany Radio (Enfield) 


Andrew Thomson 

Andrews Home Appliances 

Andy's Aerials & Satellite Systems 

Anglian Electrics 

Annette Cosgrove - Staff Account 

Anthony L Young 

Appliance Alliance 

Appliance Direct (Morecambe) 

Appliance Electronics UK 

Appliances Direct 

Archers Television Service 

Arran Domestic Service Centre 

ASK Outlets 

Atlantic Electronics 

Audio Visual Integration (AVI) 

Audio Visual Lifestyle 

AV Lounge/Photostereo 


B A Yeomans & Son 

B L Vision Serv (Farncombe) 

B&O Leamington Spa 

Bakers Television & Electrical 



Bang & Olufsen of Newcastle 

Bargain Buys Retail 

Barlows Electricals 

Barnhams Electrical Co. 

Base/TA Genesis 

Basil Knipe Electrics 

Beacon South West 

Bentalls Dept Store A Division Of Fenwick 

Beric Appliances 

Best AV Deals 

Bill Savage Electrical 

Birkbecks Electrical 

Bisset & Steedman 

BJ'S (Mid Wales) 


Blasons Sound & Vision Centre 

Blatchs TV & Electrical 

Blinkhorns AV 

Bollo Store 

Bonus Electrical Superstore 

Booth Scotland 

Border Video & TV Services 


Boylans TV 

Briggs Ferguson 

Brightmore & Sons (Burbage) 


Broadway Music & Vision 

Bromsgrove Dom Apps 

Brown And Fincher 

Bulwark House 

Burden Electronics 

Burton & Sherwood 

Burwoods Domestic Appl. 

Buy It Direct 

Buywise Domestics 

Bywater L.P Gas 

C F Hall & Co 

C Farmer 

C J Hampshire 

C S Suppliers 

C W Strickland & Son 

Cameo Management 

Capital Repairs 

Cartmell Electrics 

CDA Southern 

Cee-Jay Electronics 


Chapman & Son 

CI Retailers (NI) 

City and Coastal 

CJ Smith (TV & Elec) 

Cleervu Aerial Specialists 

Cliff Walton And Sons 

Colin M Smith 

Colourcare Home Technology 

Combens Electrical 

Combined Audio & TV Services 

Comfy House 

Consumer Buyers 

Cooper & Elms 

Cornwall Appl Services 

Craig Hi-Fi 

Crampsie Electrical 

Crampton and Moore TV 

CSD- New Milton Sound & Vision 0501 

Cyril Campbell (Electrics) 

D & C Sound & Vision 

D B Domestics Appliances 

D J P Domestic Appliances 

D R Appliances 

DAC Appliances 

Dacombes & Renaut 

Dalzells of Markethill 

Daniel Waghorn - Staff Account 

David Bury 

David Wood 

Delta Ireland 

Devon Appliances 

Discount Appliance Centre 

Donaghy Bros Limavady 

Donaghy Brothers 

Duncans Digital Solutions 

E B Marsh & Son 

E Jones & Sons (Denbigh) 

Eddy's (Nottingham) 

EH Services 



Express TV Services 

F C Bailey (UK) 

F J Fullick 

F J Rogers 

F W & D Wain 

Family Vision 

Fast Forward Video 

Faulkners Louth 

FE Electronics 


Fivestar Services (Fylde) 

Forsters (Radio & TV) 

Fortuna Electronics 

Frank Craig 



G Craggs 

G E Bright Electrical 

G Housley (Heywood) 

G.H.Sumner Ltd/ Sumners 

Garrett Appliances 

Garston TV & Radio 

Geo Donald (Warehouse Man) 

Geoff Hill 

George Fry 

George Robertson (Shetland)Ltd 

Gibson Tree Tops 

Gilbert And Vanstone 

Glasgow Audio Limited 


Goddards (FH) 

Gotch Of Selby 

Grantleys Electrical 

Gregor Watson 

Guernsey Gas 

H Carter & Sons (Retail) 

H D Marketing 

H F Sheffield 

H J Knee 

H Robertshaw And Sons 

H Telecentre & Co 

Halls of Ibstock 

Hardy's of Kilkeel 

Harris Electrical 

Harry Garlick 

Harry Parry 

Harwich Radio & Cycle Supplies 

Harwin Electric 

Hatcher & Sons 

HBH Woolacotts 


Herbert Todd & Son 

Herne Bay Domestics 

Hi-FI Confidential 

HiFi Excellence 


Hills Radio 


Hockridge & Stacey 

Holborn HIFI 


Home Systems AV LLP 

Homemaker (South) 


Hughes Electrical 

Hurrells Electrical 


IC Domestics 

INS - J H Donald (Darvel) 

INS - Lowestoft Elec Co (Sales) 

INS - Mains Home Electrical Centres 

INS - Manders Hi-Fi 

INS - The Gas Superstore 

Integrated Appliance Solutions 

Integration Made Simple 

J & P Electric 

J B Postle & Son 

J Cryer (Rossendale) 

J D R Thomas 

J H Leeke & Sons 

J Harries Refrigeration 

J Jenkins Electrical 

J R Iveson 

J Searle & Son 

J W Garnett Electrical 

J&P Carter t/as Forresters 

James Morrow Entertainment Systems 

James Stewart & Son 

JD Williams 

Jeans Electrical 

JEC The Powerhouse 


Jennings Sound & Vision 

Jerry's Electrical 

Jersey Electrical (JEC)   

John Calvert (Elec) 

John Gillman & Sons (Elec.) 

Johns Electrical 

Johnstons Domestic Appliances/Prote 

Jones TV & Electrical Serv 

Josling TV & Electrical 

Jyotsna Electrical 

KDS Appliances 

Keith Smith (Anstey) 

Ken Taylor TV & Video 

Ken White 

Ken White Distribution 

Kevin Farish 


Kilworth Audio Visual 

Kingsbury Electronics 

Kitchen Economy 

Kitchener & Thomas 

Knights Of Oakham 

KOT Hi-Fi & TV Centre 

Krish Audio Visual 

L & S Irving 

L Patmore 

L R Mees 

L W Foxall 

Lane & Wright 

Lasyl Audio  Visual Centre 

Leading Edge Concepts 

Lee Burgess - Staff Account 

Len Robinson TV, Elec & Gas 

Leonards Electrical 

Lighting Electrical 

Lindsey Relay Co 

LL DIY Home & Garden Centre 

Lowestoft Elec Co (Sales) 

Lunney's Elec Discount Store 

Lutterworth Sound & Vision 

Lynne Radio 

Macphersons App Direct 

Mains Home Electrical Centres 



Marks Electrical 

Marown TV 


Martin Dawes 


McCoubreys Elec Superstore 

McMichael Bros 

MG Domestics 

Michael R Peters 

Mike Perrett - Staff Account 

Minehead Radio 

Minhas Trading Company 

ML Lake (Electrical Servs) 

Mobile TV Serv 

Montrose Home Appliance Company 

Moore Electrics 

Moores Appliances 

Morgans of Lossiemouth 

Moss of Bath 

Moston Lane Appliances 

Mr F H Butlin 

MTC Store 

New Milton Electrical Centre 

Newage Electrical 

Newbury Radio Co 

Noel Grimley Electrics 

Norman Davies TV And Video 

Norman Hobbs 

North Wales Dom App Centre 


Oldrid And Co 

Orchard Electrical 

Orkney Television Enterprise 

Owen & Hartley 

Owen's TV & Domestic Appliances 

P Havill And Co 

P J Sorrell And Son 

P&S Domestics 

Panther Logistics 

Paul Electrical Co 

Paul Golf Audio Visual 

Pearsons TV and Electrical 

Pee Jay TV & Audio 

Pennine Plus 

Percy Lord & Son 

Peter B Ledbury 

Peter Pennington (Worksop) 

Peter Rhodes 

Peter Tyson 

Pewsey Radiovision 

Pickups Of Stafford 

PJW Electrics 


Pooles Domestics 

Potters Home Digital 

Power Direct 

Power EC 

Power Point Stores 

PRC HiFi & Video 

Pridhams Electrical Centre 

Princes Electronics 

Princes TV And Video 

Purewell Electrical Co 


Queens Park Radio & TV 

Quinns Group 

R A Robertson & Sons 

R Barker (Tarring) 

R C Snelling 

R G B Hifi & Video 

R Jones 

R K Holman 

R L Brooks 

R P Weldon 

Radio Corner 

Radio Music Store 

Radiocraft Sonus 

Raff Electrical 

Rayleigh Hi-Fi Sound and Vision 


Reilly's of Enniskillen 

Reliant Direct 

RES - Ashton Davis Electrical 

RES - Becks Direct 

RES - Briggs Ferguson 

RES - C Farmer 

RES - Harry Garlick (TV Centre) 

RES - Hi-Way Hi-Fi 

RES - Nicholl Bros (Radio) 

RES - Pee Jay TV & Audio 

RES - Reliance Electrical 

RES - Thorne Television 

RES - Tower Radio Rayleigh 

RES- Jenners 

RES- Owens Electronic&Elect Stores 

RES- Sam's Electrical Superstore Lt 

RES- Telestar Digital 

RGB HiFi & Video 

Richards TV 

Rileys TV Services 

RJM Retailers 

Roberts Radio 

Robinsons Electric 

Robinsons Electric Grange 

Robson and Cowan 

Rodger Tech 

Rodgers Fraserburgh 


Ron Upfield 

RSM Domestic Appliances 

Ryan James Ltd/ RJ Electrics 

S & B Trade Services 

Salisburys Gas & Electrical 

Sampsons Domestic Apps 

Samsung E Store 

Scotts & JCTV 


Service Centre 


Sidney Bakewell 

Sight & Sound 

Simgold t/as KK Electronics 

Simply Electricals 

Smiths TV 

Smyth Patterson 

Sonic Megastore 

Sound & Vision Electronics 

Sound Tech Audio-Visual 

Soundtrack Guernsey 

Source Electronics 

South Coast Industries (Portland) 

Southpoint Electrical 


Spatial Sound and Vision 

Springtown Electrics 

Square Deal TV Rentals 

SRL Electrics 

St Annes TV / Whiteleys Direct 

Staines & Brights 

Stannards Stowmarket 


Stewart & Young 

Stuart TV 

Stuart Wallace Electrical 

Stuart Westmoreland (Holdings) 


T H Colebourn 

T N McKay 

t/as Molesey Refrigeration Centre 

Taylors of Giffnock 

TC Hayes 

Tec Supplies Group 


Tele-Rent (Eastbourne) 

Terry Allsop 

Test Member Cut-over Weekend 

The Electric Store 

The Right Price 

The Service Ctr (Grimsby) 

Thomsons Radio And TV 

Thorne Television 

Top Discount Elec Stores 

Trafalgar Electronics 

Transat Home Technologies 

Tucker Bros. 

Turbo Leisure (Conway TV) 

TV World 


Tylers Of Bilston 

V J Bailey (Port Talbot) 

Van Haaren Appliance World 

Varker Appliance Services 

Vaughans Radio 

View Tec Services 

Vision Sales Direct 

Visions of Caterham 

W Henry Price 

W M Budd & Sons Group 

W M Coupar 


Walkers Studios 

Wall of Sound Audio Visual 

Walls TV 

Walter Tipper 

Walter Williams(Woodseats) 

Waltons Direct 

Watters Electrical 

Webbs of Cannock 


Weybridge Audio 

Willmers Of Pulborough 


Wood Bros. Heanor 

Woodall Refrigeration 

Woollett Home Electrical 


DID Electrical 

Harvey Norman 

Power City 




Currys (Ireland) 



B. McSwiney & Sons 

Brennan Electrical Expert 

Briscoe Expert Arnotts 

Cal Flavin - Expert 

Cunniffe Electric - Expert 

Cunniffe Electric - Expert 

Declan Curran 

Dominic Smith Electrical 

Dominic Smith Expert  

Donohoe Expert Electric (John Donohoe) 

Ennis Electrical - Expert Nenagh 

Ennis Electrical Suppliers - Expert 

Expert Laois (Spencer Spillane) 

Expert Mullingar 

Expert Naas 

Expert Sligo 

Expert Tullamore 

Finucane Electrical  

Fitzgerald Electrical - Expert 

Fletchers - Expert 

Ganly's of Athlone - Expert 

Hayes Electrical 

Hayes Electrical 

Homemaker Electrical 

Hopkins Home Value 

Hugh Culloty 


Irwin Electrical 

Irwin Electrical 

J. McKenna 

JJ Appliances 

JJ Dwyer 

Joyces Wexford - Expert 

Kellehers Electrical 

Kerry Refrigeration & Electrical 


Mannion TV & Electrical - Expert 

Marron Electrical 

Martin Dolan 

McGroartys TV Centre 

Megavision - Expert 

Michael Briscoe Expert Drogheda 

Michael Briscoe Expert Malahide 

O'Callaghan TV 

Peter Murphy Lighting and Electrical 

Sean Hackett  

Sean Hennessy - Mallow 

Sean Hennessy - Rathkeale 

Sean Hennessy - Shannon 

Sheridan Electrics - Expert 

Spencer / Spillane - Expert 

Stakelums Retail 

Stapletons Expert Electrical 

Stapletons Expert Electrical 

Swans Electrical Redpath 

Swans Electrical Redpath 

Thornhill Bros. Electrical Limitd - Expert 

Thornhill Bros. Electrical Limitd - Expert 

Toss Bryan - Expert 

Walsh Bros. Electrical - Expert 

Walsh Bros. Electrical - Expert