How do I get the WhatsApp Messenger app on my Samsung Galaxy device?

WhatsApp is a free app that provides fast, simple and secure messaging and calling using an internet connection. WhatsApp features end-to-end encryption so that only you and the person that you're speaking to can see your messages. 

Please note: if you have trouble with an app we recommend contacting that app's developer. Third-party applications are not supported by Samsung. Visit the WhatsApp website for a list of their FAQs.

How to install WhatsAppClick to Expand
1 Swipe up on the home screen, to access your apps
Swipe up
2 Tap Play Store
Select Play store app
3 Tap the search bar
Tap the <b>search bar</b> at the top of the screen
4 Enter WhatsApp, then tap the search icon
search for WhatsApp
5 Tap Install

Please note: you will need to have enough spare memory on your device. You can clear space on your device by deleting apps you don't use or by moving some data to an SD card

Tap Install
6 Once WhatsApp has been installed, tap Open to begin setting up your WhatsApp account
Tap Open
What devices are supported?Click to Expand

WhatsApp is supported on devices that meet the following requirements:

 

 

Additionally, you will need a mobile data plan in order to recieve and send messages when outside of a Wi-Fi network.

 

WhatsApp only provides limited support for tablet devices and does not currently support any Wi-Fi only devices.

 

Please note: devices running Android 2.3.7 or older will no longer be supported as of February 1st 2020. For these devices you will no longer be able to create a new account or reverify an existing account.

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.

 

This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.

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