How do I transfer my data from my iOS device to my new Samsung Galaxy?

The easiest way to transfer your data from your old phone to your new one is using Smart Switch.

 

There are three easy methods to transfer your data: via Wi-Fi, using a USB cable or using a PC or Mac. You can find Smart Switch on your Samsung phone by going to: Settings > Cloud and accounts > Smart Switch

SmartSwitch
How to transfer from iOS using Wi-Fi

Turn off two-step verification on your Apple ID before beginning the process

1 Open Smart Switch on your new Samsung device, then tap 'Start' and read the terms of service, then tap 'Agree'.
On newer Samsung devices, you will find Smart Switch at Settings > Cloud and accounts > Smart Switch. On older ones, you may need to download it from the Play Store.
2 Select 'Wireless', then 'Receive', then 'iOS'
3 Enter your iCloud username and password, then tap 'Sign-in'
4 Deselect any information you don't want to copy, then select 'Import'. Once you've imported the basic information, you will be given the option to download media content such as photos and documents. Untick anything you don't want to transfer, then tap 'Import'
5 Once the transfer is complete, tap 'Close app'. Don't forget to also disable iMessage on your iOS device.
How to transfer from iOS using a cable

Turn off two-step verification on your Apple ID before beginning the process

1 Open Smart Switch on your new Samsung device.
On newer Samsung devices, you will find Smart Switch at Settings > Cloud and accounts > Smart Switch. On older ones, you may need to download it from the Play Store.
2 Connect your Samsung phone to your iPhone by using the USB-C connector and your Lightning cable.
3 Press 'Next' on your Samsung phone and follow the prompts.
4 Your new device will search and connect to your previous one. You will be the given the option to choose which information you want to transfer. Once you have selected the content to transfer, press Transfer.
How to transfer using a PC or Mac:

Turn off two-step verification on your Apple ID before beginning the process

1 Open iTunes on your PC or Mac (you can download it here), then connect your iPhone using the Lightning cable. You may need to select 'Continue' then 'Trust' to allow your computer access.
2 Select the name of your iPhone in iTunes, then go to Summary > Encrypt iPhone Backup > This computer > Back up now.Once backed up, remove your iPhone by selecting the iTunes eject icon and then pulling out the Lightning cable.
3 Download Smart Switch onto your PC or Mac, then install and open it.
4 Connect your new device to your PC or Mac, then select the 'Restore' on the Smart Switch program.
5 If you have no previous backups, select 'Restore Now' . Select 'Select a Different Backup', then select 'iTunes Backup Data' from the top left on the Smart Switch programme.
6 Deselect any information you don't want to copy, then select 'OK' then 'Restore now' and 'Allow'. Your data will now begin transferring.
Can't make calls to contacts that were transferred

If you have problems calling a contact that you've just transferred from another device, check the phone number. Some contacts may have been stored on the old device with both the area code '+353' and the '0' in the phone number e.g. +353 (0) 7777777777. If so, the number may start with '+3530' after being transferred, making the contact number invalid:

How do I switch from iOS

Update the contact number so that instead of starting with '+3530' it starts with either '+353' or '0'

How do I switch from iOS

Need more information on Smart Switch? Take a look at our FAQs

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