How do I backup and restore data on my Galaxy device?
Creating a backup of your smartphone data keeps you safe, just in case the worst happens. Making backups and restoring your data from a backup is made easy with a Samsung account, Google account or with the Smart Switch app. You can even set your smartphone to create backups automatically, ensuring that your data is secure around the clock.
If you are creating a backup so that you can move your data to a new device, the Smart Switch app makes the process of switching phones quick and painless. Find out more about using Smart Switch.
Please note: the steps for backing up and restoring your device will depend on the operating system that you are using. Find out how to check what version of Android your device is using
Backing up and restoring with a Samsung account
Backing up to a Samsung Account
Restoring data from a Samsung Account backup
Please note: if you have multiple Samsung devices backed up to the same account, each of your backups will be displayed
Restoring data from a Samsung Account backup
Please note: if you are not signed into a Samsung Account, you will be asked to sign in or create one
Once you've logged into your Samsung account, data from your phone will be automatically uploaded to the cloud.
Restoring data from a Samsung Account backup
Backing up and restoring with a Google account
Backing up with Smart Switch
Smart Switch is an easy and troublefree way to create backups of your smartphone data for safekeeping. Smart Switch can create backups from both Android and iOS devices and can restore your data to a Samsung smartphone, making setting up your new phone a breeze.
Find out more about backing up your smartphone to a PC or Mac with Smart Switch.
If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.
This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.
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