How do I backup and restore data on my Galaxy device?

How do I backup and restore data on my galaxy device

Creating a backup of your smartphone data keeps you safe, just in case the worst happens. Making backups and restoring your data from a backup is made easy with a Samsung account, Google account or with the Smart Switch app. You can even set your smartphone to create backups automatically, ensuring that your data is secure around the clock.

 

If you are creating a backup so that you can move your data to a new device, the Smart Switch app makes the process of switching phones quick and painless. Find out more about using Smart Switch.

Please note: the steps for backing up and restoring your device will depend on the operating system that you are using. Find out how to check what version of Android your device is using

Backing up and restoring with a Samsung account

Android Pie and above operating systemsClick to Expand

Backing up to a Samsung Account

1 Swipe up to access your apps
Swipe up
2 Tap Settings
Tap Settings
3 Tap Accounts and backup
Tap Accounts and backup
4 Tap Backup and restore
Tap Backup and restore
5 Tap Back up data
Tap Back up data
6 Select the apps that you wish to back up
Select the apps you wish to back up
7 Tap Back up
Tap Back up
8 Your data will be backed up. The time it takes will depend on how much data is being saved. Tap Done when finished
Tap Done

Restoring data from a Samsung Account backup

1 Return to the Backup and restore settings menu
Tap Backup and restore
2 Tap Restore data
Tap Restore data
3 Select the backup that you wish to restore

Please note: if you have multiple Samsung devices backed up to the same account, each of your backups will be displayed

Select the backup you wish to restore
4 Select the apps that you wish to restore
Select the apps you want to restore
5 Tap Restore
Tap Restore
6 If prompted, tap Install to restore your apps and Home screen
Tap Install
Nougat and Oreo operating systemsClick to Expand
1 Swipe up from the home screen, to access your apps
Swipe up
2 Tap Settings
Tap Settings
3 Tap Clouds and accounts
Tap Clouds and Accounts
4 Tap Back up and restore
Tap Backup and restore
5 Tap Back up data
Tap Back up data
6 Select the data you want to back up
Select the data you want to backup then tap BACK UP
7 Tap BACK UP
Tap BACK UP

Restoring data from a Samsung Account backup

1 Return to the Backup and restore settings menu
Tap  Back up and restore
2 Tap Restore data
Tap restore data
3 Select the backup you want to restore
Select the backup you wish to use
4 Select the data you wish to restore
Select the data you want to restore
5 Tap RESTORE
Tap RESTORE
Marshmallow, Lollipop and KitKat operating systemsClick to Expand
1 Tap Apps
Tap apps
2 Tap Settings
Tap Settings
3 Tap Cloud

Please note: if you are not signed into a Samsung Account, you will be asked to sign in or create one

Tap Cloud
4 Tap Backup
Tap Backup
6 Select the data you want to back up
Select the data you want to back up
7 Tap Back up now
Tap Back up now

Once you've logged into your Samsung account, data from your phone will be automatically uploaded to the cloud.

 

Restoring data from a Samsung Account backup

1 Return to your Cloud settings
Return to your Cloud settings
2 Tap Restore
Tap Restore
3 Tap OK
Tap OK
4 Select a backup to restore
Select a Backup to restore
5 Tap OK to confirm
Tap OK
5 Tap Restore now
Tap Restore now

Backing up and restoring with a Google account

Android Pie and above operating systemsClick to Expand
1 Swipe up on the home screen, to access your apps
Swipe up
2 Tap Settings
Tap Settings
3 Tap Accounts and backup
Tap Accounts and backup
4 Tap Backup and restore
Tap Backup and restore
5 Tap the switch next to Back up my data to automatically back up data from your phone and apps
Tap the switch next to Back up my data to turn it on
6 Tap Backup account to choose or change which Google account your backups are saved to
Tap Backup account
7 Tap Google Account to manage your accounts and backups
Tap Google Account
8 Tap the switch next to Automatic restore, to restore app settings and data when an app is reinstalled
Tap the switch next to Automatic restore
Oreo and Nougat operating systemsClick to Expand
1 Swipe up on the home screen, to access your apps
Swipe up
2 Tap Settings
Tap Settings
3 Tap Cloud and accounts
Tap Cloud and accounts
4 Tap Backup and restore
Tap Backup and restore
5 Tap the switch next to Back up my data, to automatically back up data from your phone and apps
Tap the switch next to Back up my data to turn it on
6 Tap Backup account to choose or change which Google account your backups are saved to
Tap Backup account
7 Tap Google account to manage your accounts and backups
Tap Google Account
8 Tap the switch next to Automatic restore, to restore app settings and data when an app is reinstalled
Tap the switch next to Automatic restore
Marshmallow, Lollipop and Kitkat operating systemsClick to Expand
1 Tap Apps
Tap Apps
2 Tap Settings
Tap Settings
3 Tap Backup and reset
Tap Backup and reset
4 Tap Back up my data
Tap Back up my data
5 Tap the switch
Tap the switch
6 Tap Backup account to choose or change the account your backups are saved to
Tap Backup account
7 Tap the checkbox next to Automatic restore, to restore app settings and data when an app is reinstalled
Tap the checkbox

Backing up with Smart Switch

Back up to your PC or MacClick to Expand
Video Alternative Text

Smart Switch is an easy and troublefree way to create backups of your smartphone data for safekeeping. Smart Switch can create backups from both Android and iOS devices and can restore your data to a Samsung smartphone, making setting up your new phone a breeze.

 

Find out more about backing up your smartphone to a PC or Mac with Smart Switch.

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.

 

This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.

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