How to self-repair your charging port
With Samsung's Self-Repair programme you can take device repair into your own hands and repair your Samsung Galaxy charging port. Find out how to do this in the below video.
Tips for Self-Repair with Samsung Genuine Parts - Galaxy S21 Series: Charging Port
Did you know that Samsung offers a Self-Repair programme?
*The following video demonstrates the self-repair procedures for Galaxy S21 Ultra. The key steps and basic processes are applicable for the Galaxy S21 series. The location of the port and connectors vary by device.
*While more devices might be added later on, the models covered in Samsung Self-Repair programme are currently limited to the Galaxy S20, S21, S22, Galaxy Book Pro 15” and Galaxy Book Pro 360 15” model.
*Damage to the product caused by an improper attempt to repair the product by any person other than a Samsung-certified service provider may not be covered by the warranty.
*Pause the video while completing each step, then resume when ready to continue.
From now on, take device repair into your own hands.
By handling simple repairs yourself, save time and minimise e-waste.
First, have all the genuine parts & tools needed for the procedure ready.
*Use only demagnetised tools that are specifically designed for small electronic repairs, as most electronic parts are sensitive to electromagnetic forces.
*For any model-specific instructions, please refer to the appropriate repair guide provided with program.
Samsung genuine parts for Charging port
- Screw 3428
- Screw 3427
- Charging port
- Internal metal plate
- Back glass adhesive tape
- 3rd microphone hole tape
*Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.
Repair tools
- Heating bag
- Suction cup
- Opening picks
- Screw driver PH0
- Opening tool
*You could use existing demagnetised tools that you own to perform repairs.
When repairing devices, you absolutely must wear equipment for your safety.
Safety equipment
- Mask
- Safety glasses
- ESD-safe gloves
*ESD: Electrostatic Discharge.
Perform the repair in a ventilated area and watch out for burns and other injuries.
Have your data backed up safely and ensure the device is turned off.
Before beginning any repair, make sure your battery is fully discharged.
Starting off, make sure to remove the SIM tray using a SIM ejector pin.
*Disassembling with the SIM tray still inserted may damage the device.
We’re all set! Shall we start disassembling?
Back glass
Place Heating bag in the microwave and heat it properly following Heating bag's instruction.
*Do not let the temperature of the Heating bag exceed 65˚C. It is recommended that you use a thermometer to properly measure and limit the temperature.
*Make sure the microwave turntable spins freely so that Heating bag does not get stuck.
*When handling a heated Heating bag, always wear safety gloves and be careful of burns.
Never place a phone or tablet device directly into the microwave to heat it.
To disassemble Back glass, follow 3 steps on all 4 edges of the back of the device.
*Sequence shortened. Actual steps may vary.
Step. 1 Apply Heating bag on the left edge of Back glass.
Step. 2 Attach Suction cup to the heated edge.
*Recommended safety equipment: safety glasses, ESD-safe gloves, mask.
Step. 3 Use Opening pick to create a gap between Back glass and Screen module.
*In order not to damage the product when removing Back glass, insert only the tip of Opening pick and never insert it all the way in.
*When dealing with broken glass, fully equip yourself with protective gear including safety glasses, ESD-safe gloves, and mask to prevent injuries.
Repeat the 3 steps for the top, right, and bottom edges respectively.
Gently lift to remove Back glass using Suction cup.
Remove Internal metal plate & Back glass adhesive tape using tweezers.
Internal metal plate
Back glass adhesive tape
*When assembling, use a new adhesive and metal plate.
Once the Back glass adhesive tape is removed, the Camera deco part gets separated by itself.
Camera deco
S21/ S21+ / S21 Ultra
Back glass for S21 Series
*In the case of the Samsung Galaxy S21, Camera deco will not come off even after the adhesive is softened and removed.
Remove two 3rd microphone hole tapes from Camera deco and the device.
3rd microphone hole tape
Wireless charging module
Check the points where the connectors are connected.
NFC connector
UWB connector
*The locations of ports and connectors vary by device.
Disconnect each of them using Opening tool.
NFC connector
UWB connector
Check the 9 points where the Screws are located.
*The locations of ports and connectors vary by device.
Remove all Screws using a Screw driver PH0.
Screw 3427
*Use only high-quality screwdrivers when servicing products. Low-quality screwdrivers can easily damage the heads of screws.
*When assembling, use new screws and remove Wireless charging module using Round tip metal tweezers.
Wireless charging module.
Charging port
Now check the points where the connectors are connected.
*The locations of ports and connectors vary by device.
Disconnect connectors from the Main board using Opening tool.
Separate the Antenna cable.
Antenna cable.
Separate the Main cable.
Main cable.
Main cable / Antenna cable
Check the 3 points where the Screws are located.
*The locations of ports and connectors vary by device.
Remove all Screws using Screw driver PH0.
Screw 3428.
Charging port.
and lift Charging port away from assembly using tweezers.
Charging port for S21 series.
S21/ S21+ / S21 Ultra.
*Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.
You’re now set to replace the Charging port!
Samsung genuine part – Charging port
Screw 3428.
Screw 3427.
Charging port.
Internal metal plate.
Back glass adhesive tape.
3rd microphone hole tape.
*Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.
Charging port
Before proceeding, ensure that no debris or separated screw remains inside the device.
*Pause the video while completing each step, then resume when ready to continue.
Charging port.
Assemble the Charging port.
*The locations of ports and connectors vary by device.
Charging port.
Assemble the Charging port
and fasten 3 screws.
Screw 3428
Check the points where the cables are connected.
*The locations of ports and connectors vary by device.
Connect the Main cable.
Main cable.
Connect the Antenna cable.
Antenna cable.
Now check the points where the connectors are connected.
*The locations of ports and connectors vary by device.
Connect all connectors.
Press down on it in its position until you hear a locking sound.
Wireless charging module
Put the Wireless charging module back to its original position.
Press down the upper part of Wireless charging module.
Check the 9 points where the Screws are located.
*The locations of ports and connectors vary by device.
Fasten screws.
Screw 3427.
Connect the NFC and UWB connectors.
Press down on it in its position until you hear a locking sound.
Back glass
Attach the Camera deco so that it fits the form.
Make sure there is no space between Back glass and Camera deco.
Back glass adhesive tape.
Attach new Back glass adhesive tape.
Internal metal plate.
Attach new Internal metal plate.
3rd microphone hole tape.
Attach new 3rd microphone hole tape.
Remove all of the release films.
Gently press down all edges so that Back glass is tightly clasped.
*IPXX performance cannot be guaranteed when it is repaired by user or non-skilled person.
Another way to prolong the life of your devices.
*Simulated for illustrative purposes. For comprehensive technical instructions, please refer to the lastest version of the self-repair manual.
*Sequence shortened. Actual steps may vary.
Galaxy 21 Ultra Self-Repair
*Damage to the product caused by an attempt to repair the product by any person other than a Samsung-certified service provider may not be covered by the warranty.
This content is provided for customer education, information and general guidance purposes only. It does not replace documentation that comes with the product or service, including any user manual or set up or assembly instructions, which you should consult for complete information regarding use, set up or assembly. All information included herein is subject to change without notice. Samsung is not responsible for any direct or indirect damages, injury or harm of any kind arising from or related to use of reliance upon this content.
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