No sound when uploading videos to WhatsApp from your phone

If you experience a loss of sound on videos when you upload them to selected third party applications try the following steps to correct this.

1 Open the edited video
open the edited video
2 Select edit (pencil icon)
select edit pencil icon
3 Click on menu icon and select "Create Movie"
Click on menu icon and select Create Movie
3 Go back
Click on menu icon and select Create Movie
5 Save it
save it

Note: Always ensure any third-party applications are updated to the latest version.

Please visit Samsung Support for further support

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*Operates as a price discount: Pre-order the Galaxy S26 Ultra larger storage variant (512GB) by 10.03.26 and pay the future price of the Galaxy S26 Ultra smaller storage variant (256GB). Pre-order the Galaxy S26+ larger storage variant (512GB) by 10.03.26 and pay the same price as the Galaxy S26+ smaller storage variant (256GB). Pre-order the Galaxy S26 larger storage variant (512GB) by 10.03.26 and pay the future price of the Galaxy S26 smaller storage variant (256GB).