How do I set up and use my Gear IconX earbuds?

How do I set up and use my Gear IconX earbuds?

The Gear IconX are truly wireless earbuds that open up a whole new world of listening. Leave your phone at home and listen to up to 1,000 tracks saved directly to your earbuds, adjust your music to get it sounding exactly as you like it or stay on track with an in-built running coach. The Gear IconX makes earbuds better.

Please note: Gear IconX are not designed for use in high traffic areas. Doing so may result in accidents due to reduced reaction times

Getting the right fit

Your Gear IconX come with three sizes of earbud tips and wingtips. Select the right size to maximise your comfort and listening experience.

Please note: do not put the earbuds in your ears without earbud tips and wingtips. Doing so may hurt your ears

Changing the earbud tipClick to Expand
1 Select the earbud tip that is the best fit for your ear
2 Cover the raised edge at the bottom of the earbud with the earbud tip. Gently push the earbud tip onto the earbud

Please note: don't pull excessively at the earbud tips when they are being attached or detached as they may tear

Changing the earbud tips
3 Repeat for the other earbud
Changing the wingtipClick to Expand
1 Select the wingtip that is the best fit for your ear
2 Match the wingtip with the appropriate earbud. Each wingtip has an indicator of which earbud it should be used with
3 Cover the earbud with the wingtip

Please note: don't pull excessively at the wingtips when they are being attached or detached as they may tear

Changing the wingtips
4 Repeat for the other earbud
Wearing your earbudsClick to Expand
1 Check the direction of the earbuds and put them in your ears with the wingtip facing upwards
2 Rotate the earbuds left or right until the wingtips sit comfortably inside your ears
Wearing your earbuds
3 The touch-sensitive sensor will detect that you are wearing your earbuds and make a noise

Pairing your Gear IconX

All Bluetooth devices need to pair before they can connect and transfer information. If you own a Samsung device, connecting to your Gear IconX is as easy as opening the charging case. On other devices, connecting is made simple with the Samsung Wearables app.

Connecting to a Samsung deviceClick to Expand
1 Place the earbuds into their corresponding slots in the charging case
Place the earbuds into the charging case
2 Close the charging case. The indicator light will flash

Please note: if the earbud indicator light does not flash, charge the earbuds for more than 10 minutes

The indicator light will flash
3 Open the charging case
Open the charging case

The earbuds will automatically enter pairing mode and a pop-up window will appear on your device. If no pop-up window appears, follow the steps for connecting to a non-Samsung device.

4 Tap OK on the pop-up window
To OK on the pop-up window
5 Follow the on-screen instructions to finish connecting

Once your earbuds have connected to your mobile device, they will automatically connect to your Samsung device whenever they are removed from the charging case.

Connecting to a non-Samsung deviceClick to Expand
1 Download the Galaxy Wearable app on your mobile device
2 Place the earbuds into their corresponding slots in the charging case
Place the earbuds into the charging case
3 Close the charging case. The indicator light will flash
The indicator light will flash
4 Open the charging case
Open the charging case
5 Open the Galaxy Wearable app on your mobile device and follow the on-screen instructions to finish connecting
Follow the on-screen instruction to complete the connection
How do I connect to a second device?Click to Expand

Your Gear IconX can only connect to one Buetooth device at a time. To pair your earbuds to another device you will have to manually activate pairing mode.

1 Place the earbuds into their corresponding slots in the charging case
Place the earbuds into the charging case
2 Press and hold the charging case's connect button
Press and hold the connect button on the charging case
3 The earbuds will enter pairing mode. This will be shown by the indicator light on the charging case flashing green, red then blue
The indicator light will flash to show that pairing mode is active
4 Perform the connection process again to pair to another device
Bluetooth tips and precuationsClick to Expand
  • The Galaxy Wearable app is compatible with smartphones running Android 5.0 or higher or iOS 9.0 and higher with 1.5GB of RAM or above
  • If your Galaxy Buds don't pair within three minutes after the charging case has been opened, they will stop actively pairing. Close and then reopen the case to begin pairing again
  • To avoid any issues when connecting to your earbuds, your devices should be placed close to each other
  • Your earbuds should be kept within Bluetooth connection range (10 metres) of your device. This distance may differ depending on where you are using your devices
  • Make sure that there isn't anything between the earbuds and connected device. This includes human bodies, walls, corners and fences
  • Do not touch the Bluetooth antenna of a connected device
  • Bluetooth uses the same frequency as some industrial, scientific, medical and low power products. Interference may occur when using your device near these products
  • If the Bluetooth connection fails, unpair any devices that have previously been connected to your mobile device and try again
  • Some devices that have not been tested or approved by the Bluetooth SIG (Special Interest Group) may not be compatible with the earbuds
Working out with the Gear IconX

Charging your Gear IconX

The Gear IconX has a fantastic battery life of up to seven hours, which is boosted by an additional full charge in the charging case. It is also Quick Charge enabled, meaning that you can get up to an hour of use with a 10-minute charge.

Charging the batteryClick to Expand

Your earbuds should be fully charged before they are used for the first time, or when they haven't been used for an extended period.

1 Press the cover open button to open the charging case
2 Place the earbuds into their corresponding slots in the charging case
Place the earbuds into the charging case
3 Close the charging case
4 Connect the USB cable to the charging case
Connect the USB cable to the charging case
5 Connect the other end of the USB cable to a power adaptor, then plug the power adaptor into an electric socket
6 After your earbuds and charging case have fully charged, unplug the charger from the charging case, then unplug the charger from the socket
How can I save battery?Click to Expand
  • Place the earbuds in the charging case when they aren't being used. While wearing the earbuds the touch-sensitive sensor will continue to work and reduce the battery
  • Deactivate voice notifications in your settings. Open the Galaxy Wearable app and tap Settings > Notifications, tap the switch to activate or deactive voice notifications
How can I check how much battery is remaining?Click to Expand

Lights on the charging case show the battery and charging status of your earbuds and case. The earbud's battery indicator light is on the front of the charging case on either side of the cover open button. The charging case's battery indicator light is on the back of the charging case, next to the charging port.

Earbuds indicator light
  • Continuously red - charging
  • Continuously green - fully charged
  • Flashes red rapidy - charging is disabled due to abnormal temperatures
  • Flashes red - charging is diabled due to a connection error or low battery in the charging case
Charging case indicator light
  • Continuously red - charging
  • Continuously green - fully charged
  • Flashes red rapidly - charging is disabled due to abnormal temperature
  • Flashes red slowly - low battery
  • Flashes green > red > blue - the earbuds are waiting for a connection
  • Flashes red (5 seconds after inserting the earbuds) - the battery is less than 30%
  • Flashes yellow (5 seconds after inserting the earbuds) - the battery is between 30% and 60%
  • Flashes green (5 seconds after inserting the earbuds) - the battery is higher than 60%
  • Flashes blue - the software is updating
Charging tips and precautionsClick to Expand
  • If there is sweat or liquid on the charging contacts, your Galaxy Buds may get corroded. Make sure your buds are clean before placing them into the charging case
  • Connecting the charging case to anything other than a power socket, like a computer, may result in a slower charging speed
  • The earbuds and charging case may heat up while charging. This is normal and will not affect the performance of the earbuds
  • Avoid bending the USB cable. Doing so could damage the cable and reduce its lifespan. Never use a damaged USB cable
  • If the earbuds or charging case are not charging properly, take them to a Samsung Service Centre
  • To save energy, unplug the charger when not in use

How do I use touch controls?

You can control the playback of your music and answer or reject calls using the touchpad on either earbud.

Using the touchpad controls

Touch controlsClick to Expand

While using your Gear IconX, you can use the touchpad controls to control your music and calls without needing to touch your phone. The touchpad controls differ depending on what you are using your Gear IconX for.

Touchpad controls

General controls

Turn the volume up or down: swipe up or down on the touchpad

Read out the menu options: tap and hold

 

Music controls

Play or pause a track: single tap

Play the next track: double tap

Play the previous track: triple tap within the first 3 seconds after a track starts

Restart the current track: triple tap at least 3 seconds after a track starts

Go to the next playlist: double tap and hold while wearing both earbuds

 

Call controls

Answer an incoming call: double tap
Decline an incoming call: tap and hold

End a call: double tap

Turn the microphone on or off during a call: tap and hold

Place the current call on hold and answer a second incoming call: double tap
Switching between the current call and the held call: double tap

Retrieve a held call after your current call ends: tap and hold

 

Reading the menu optionsClick to Expand

The menu options allow you to issue voice commands, start workouts and change the level of ambient sound without having to take your phone out of your pocket.

1 Tap and hold the touchpad to begin reading the menu options

Continue holding the touchpad. The menu options will be read aloud.

2 Release the touchpad when you hear the feature you want to activate

The available menu options are:

 

Voice command - issue a voice command to your mobile device

Start/finish workout - record exercise information

Workout details - check the status of your workout

Ambient sound - activate this feature to hear your surroundings while listening to music

Lock touchpad - prevent any unintended actions on the touchpad

Transferring music to the earbuds

Your Gear IconX can hold up to 1,000 tracks, allowing you to free yourself from your phone while still listening to music. You can save your tracks into two seperate playlists, one for your favourites and one for the gym.

Using a USB connectorClick to Expand
1 Place the earbuds into their corresponding slots in the charging case and close it
2 Insert the USB connector into the charging port of your mobile device. Then connect the charging case to your mobile device with a USB cable

Please note: if your mobile device does not support the USB connector, try another method of transferring music

Connecting the charging case to your mobile device
3 Open the Samsung Wearables app on your mobile device
4 Tap Settings > Music > Transfer tracks to Gear > USB connector
5 Tap Add, then tick the music files you want to transfer. Once you've selected all the tracks you want to transfer, tap Done

Your music files will begin transferring. Do not remove the USB cable or connector while this is happening. Disconnections may cause data loss or device damage.

Using BluetoothClick to Expand
1 Open the Samsung Wearables app on your mobile device
2 Tap Settings > Music > Transfer tracks to Gear > Wireless transfer
3 Tap Select tracks, then tick the music files you want to transfer. Once you've selected all the tracks you want to transfer, tap Done
Making a playlistClick to Expand

Once you have added some music to your Gear IconX, you can organise the tracks into two seperate playlists. One made up of your favourites and one that is the perfect workout mix.

1 Open the Samsung Wearables app on your mobile device
2 Tap Info > Music on the Gear IconX
3 Tap and hold the track you want to add to a playlist
4 Tick any other files that you want to add to the playlist
5 Tap Add, then select the playlist you want to add them to
Listening to music on the Gear IconX

Cleaning and maintenance

After use you should use a soft, dry cloth to clean the earbuds. They should also be kept dry and liquid should be prevented from contacting the earbuds.

Cleaning the receiverClick to Expand

If the volume is lower than it should be or you notice the volume is getting quieter, clean the reciever.

1 Remove the earbud tip from the bottom of the earbud

Please note: do not pull excessively  at the earbud tips as they may tear

Remove the earbud tip
2 Use a soft brush to remove any earwax and debris from the receiver

Please note: do not use excessive force while removing debris as this could damage the receiver

Use a soft brush to clean the reciever
3 Replace the earbud tip
Cleaning the charging contactsClick to Expand

If you are having trouble charging the earbuds, wipe the gold-coloured charging contacts with a clean, dry cloth.

Charging contact location
Turning off and restarting the earbudsClick to Expand

If you are not going to be using your earbuds for an extended period it is recommended to turn them off. Restarting your earbuds can also be used to resolve any issues you may be having.

1 Remove the wingtip from an earbud
2 Using a paper clip, press and hold the power button on the earbuds for over 10 seconds
Use a paper clip to press and hold the power button
3 Repeat for the other earbud. Your earbuds are now turned off
4 Press and hold the power button again to restart the earbuds
5 The sensor indicator light will flash three times and the earbud will restart
Earbud indicator light
5 Replace the wingtip
6 Repeat for the other earbud

Specifications, buttons and ports

SpecificationsClick to Expand

Connectivity

 

USB version - USB 2.0

Bluetooth version - Bluetooth v4.2

Bluetooth profiles - A2DP, AVRCP, HFP

PC sync - Gear IconX PC Manager

 

General Information

 

Colour - Black, Gray, Pink

Compatible smartphones - Android 4.4 and above, RAM 1.5GB and above

Package contents - Charging Case, Earbuds, Eartips, Quick Start Guide, USB Type-B Connector, USB Type-C Connector, USB Cable, Wingtips

 

Memory

 

Available memory - 3.4GB

Number of songs - Up to 1,000

 

Sensors

Accelerometer, Proximity sensor

 

Physical specification

 

Earbud dimension (HxWxD) - 21.8 x 18.9 x 22.8 mm

Earbud weight - 8g

Case dimension (HxWxD) - 31.4 x 73.4 x 44.5 mm

Case weight - 54.5g

 

Battery 

 

Battery capacity (earbud) - 82 mAh

Battery capacity (case) - 340 mAh

Standalone music play - up to 7 hours

Audio streaming (Bluetooth) - up to 5 hours

 

Audio 

 

Audio playing format - MP3, M4A, AAC, WAV, WMA (WMA v9)

Number of MIC (per earbud) - 2 

Ambient sound - Yes

 

Services and applications

 

Bixby connection - Yes

Running coach - Yes

Notification type - TTS

Voice Guidance - 9 languages, Chinese Mandarin, English (US), French, German, Italian, Japanese, Korean, Russian, Spanish (US)

Data measures - Calories burned, distance, duration, speed

Device layoutClick to Expand

Earbud

Earbud ports and connections

Wingtip

Wingtip layout

Charging case

Charging case ports and connections

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.

 

This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.

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