Expired

Love you can hear, see,
and touch

Visit Samsung SmartPlaza
and get exclusive offers

Expired

Welcome to
Samsung SmartPlaza

Walk-in to the store and get exclusive offers.

Available offers

  • Up to 22.5% additional cashback* on selected banks

    CASHBACK OFFER:

    Offer on:

    • Federal Bank: Credit Cards EMI Transactions
    • ICICI Bank: Debit & Credit Cards EMI Transactions
    • Bank of Baroda: Credit Card EMI Transactions
    • Axis Bank: Credit Cards EMI Transactions
    • Standard Chartered: Credit Cards EMI Transactions
    • IDFC First Bank: Credit Cards EMI Transactions
    • Kotak bank: Credit Cards EMI Transactions
    • Yes Bank: Credit EMI Transactions
    • SBI Bank: Credit EMI Transactions
    • HSBC: Credit EMI Transactions
    • Indusind Bank: Debit Card EMI Transactions
    • One Card: Credit EMI Transactions
    • AU Small Finance Bank : Credit EMI Transactions

    Citi Bank : Credit Card EMI Transactions

    EMI Transactions Only with 3 / 6 /8 / 9 / 10 / 12 month EMI Tenures for Credit Cards & Debit

    Cards (may vary from Bank to Bank).

    • Maximum Cashback (Panel, REF & WM): Maximum Cashback amount for 5% Cashback will be limited to Rs 3000, Rs 2500/ Rs3000/ Rs 4500 for 7.5% Cashback, Rs. 6000 for 10% Cashback, Rs 4500/ Rs. 7000/ Rs 7500 and Rs. 9000 for 12.5% Cashback, Rs.8500/ Rs. 9000 15% Cashback , whereas it will be limited to Rs. 9000, Rs. 10000/ Rs. 10500 for 17.5% , Rs 12000/Rs 20000 for 20% Cashback, and limited to Rs 13500 for 22.5% cashback. Only One transaction per card account will be allowed during the Offer Period. Customers to STRICTLY ensure Only One Card Usage per Product under 'Brand EMI'.
    • Maximum Cashback (MWO & HTS): Maximum Cashback amount for 5% Cashback will be limited to Rs 3000 Cashback. Only One transaction per card per calendar month will be allowed during the Offer Period. Customers to STRICTLY ensure Only One Card Usage per Product under 'Brand EMI'.
    • Transaction Eligibility: Transactions done on Pinelabs swipe machine/PayTM POS/Benow Merchant Application under 'Brand EMI' option & only if '5%,7.5%, 10%, 12.5% , 15%, 17.5%, 20% , 22.5% and 27.5% as applicable Cashback' is mentioned on chargeslip shall be eligible for the Offer. Transactions made on Corporate Card are not eligible for this Offer. Customers are requested to retain chargeslip for 180 days post Offer Period.
    • Customer Benefit: Customer gets additional Cashback on purchase of below mentioned products on minimum transaction of Rs. 20000 (Rs. 15000 in case of MWO & B/w Rs. 14,000 for REF and WM, Rs 15000 for Panel TVs). Cashback is available as per the details given in the below table:

    Prod. Category

    Up to 22.5%

    Up to 20%

    Up to 17.5%

    Up to 15%

    Up to 12.5%

    Up to 10%

    Up to 7.5%

    Up to 5%

    Panel

    22.5% Upto 25K : 75" + 8K QLED TVs 22.5% Upto 17.5K : Select QLED 75"+

     

     17.5% Upto 10.5K : 75"+ UHD 17.5% Upto 12K : 65" QLED 8K

    15% Upto 12K : Select 65" Neo QLED

    12.5% Upto 7.5K : 55" Neo QLED, 65" QLED, 65" UHD 12.5% 6K : 55" QLED , 65" Frame

    10% Upto 6K : 50" Neo QLED 10% Upto 5K : 55" UHD 10% Upto 4.5K : 43" QLED , 50 Serif 10% Upto 3K:43" UHD

    7.5% Upto 3K: 43” Smart, 50" UHD 7.5% Upto 1.5K : 32"

    5% Upto 3K : Rs. 15 K & above Select Panels

    Refrigerators

    22.5% Upto 16.5K : Select FDR , Select SBS

    20% Upto 13.5K : Select SBS I&W Disp., BeSpoke & AOD

    17.5% Upto 10K : Prem. FDR (RF70/87/90/28) , Select SBS 17.5% Upto 8K : TMF Besoke >400 Lts, Select Hero TMF 350- 450Lts (8 SKUs)

    15% Upto 7K : FF 350-450 Lts, Bespoke TMF (300- 400Lts), Select FDR , Select Hero FF 300-350 (5 SKUs)

    12.5% Upto 6K : FF 300- 350 Lts, Select Hero FF >450Lts (5 SKUs) 12.5% Upto 5K : DC >200Lts

    10% Upto 5K : FF>450Lts 10% Upto 5K : FF <300Lts (Except 10 SKUs)

    7.5% Upto 4K : 3*+DC , FF Home <300 Lts (20 SKUs)

     

    Washing Machine

    22.5% Upto 13.5K : Select 8Kg FAFL (1 SKU)

     

    17.5% Upto 10.5K : FAFL 9Kg+ Washer,

    15% Upto 9K : FAFL 10Kg+ Combo, Dryer, FlexWash, 8Kg Washer FATL : 9- 10 Kg Inverter

    12.5% Upto 7.5K : FATL : 8Kg, 11Kg+ Inverter

     

    7.5% Upto 4.5K : 7Kg Washer, FATL : 7Kg Non Heater

     

    #Air Conditioner

     

    22.5% Upto 13.5K : Windfree PM 1.0

     

     

    -

    -

    7.5% Upto 3.5K : Windfree , 5 Star Inverter

    5% Upto 1.5K : Select Non Windfree Inverter Acs

    Microwave Ovens

    22.5% Upto 13.5K : 32L MW7300B & MC32K7056CC & MC32A7056QT/TL

     

    17.5% Upto 10.5K : Select Hot Blast & Masala Sun-Dry MWOs Rs.15K & Above

     

    12.5% Upto Rs 7.5K : Select 28 L+ Convection - Rs. 15K & Above MWOs

     

    7.5% Upto 4.5K : 21 L+ Convection - Rs. 10K & Above MWOs

     

    HTS

     

     

    -

     

    -

    10% Upto Rs 6K: Select Models

     

     

  • Terms & Conditions

    1. Get top-up benefits worth up to ₹21000.00 with Samsung Smart Club

     

    • “Offer”: Offer shall be valid for “Offer Period”, which starts from July 11th, 2022 until December 31st, 2023 (both days inclusive). Samsung India Electronics Pvt. Ltd. (“Samsung”) reserves the right to extend or annul the Offer Period at its discretion.
    • Herein, Smart Club Member shall be entitled to receive one-time Exclusive Discount as per the terms and conditions mentioned below:
    • “Offer Coverage”: Offer valid on purchase of eligible products including products given in Table  A by new & existing members of Smart Club during the Offer Period at Samsung Smart Café and Samsung Smart Plaza. (“Eligible Transaction”). Offer is not valid on refurbished products. The list of eligible products is given in Table A below:

     

    Table A : Eligible Categories for Primary Purchase

    TV

    Premium Microwave

    Premium Refrigerator

    AC

    Air Dresser

    Premium Washing Machine

    Dishwasher

    Select Smartphones > INR 20K

    Select Tabs > INR 20K

    *Not Applicable on purchase of Non-Premium Microwave, Non-Premium Washing Machine & DAV

     

    • “Offer Details”: New & existing members of Smart Club who purchases eligible Products during Offer Period shall be eligible to receive exclusive benefit (upon enrollment into the program) which shall entitle them to avail additional discounts when the enrolled members redeem their Smart Club reward points on purchase of select Samsung products (as provided in the box below) respectively from Samsung Exclusive Stores i.e. Samsung SmartCafe and Samsung SmartPlaza.
    • Members shall receive the offer eligibility communication mobile number registered with their Smart Club account.
    • To redeem the additional discount, the enrolled member must use the Smart Club points

    in his account on the list of products given in the Table B.

    Table B


    Redemption category

    Price Segment

    Redemption Product

    **Select models

    Additional discount on redemption of Smart Club Points

    Redemption Validity start date

    Redemption Validity end date

    AIRPURIFIER

    >=20K-<40K

    Air Purifier

    1000

    15 days from date of original eligible purchase

    3 months from date of original eligible purchase

    >=40K

    Air Purifier

    2000

    Dishwasher

    >=20K-<40K

    Dishwasher

    1000

    15 days from date of original eligible purchase

    3 months from date of original eligible purchase

    >=40K

    Dishwasher

    2000

    Microwave

    >=10K<20K

    Premium Microwave

    500

    15 days from date of original eligible purchase

    3 months from date of original eligible purchase

    >=20K-<40K

    Premium Microwave

    1000

    Refrigerator

    >=40K

    Premium Refrigerator

    2000

    15 days from date of original eligible purchase

    9 months from date of original eligible purchase

    Washing Machine

    >=20K-<40K

    Premium Washing Machine

    1000

    15 days from date of original eligible purchase

    9 months from date of original eligible purchase

    >=20K-<40K

    Premium Washing Machine

    1000

    >=40K

    Premium Washing Machine

    2000

    >=40K

    Premium Washing Machine

    2000

    Air Dresser

    >=40K

    Air Dresser

    5000

    15 days from date of original eligible purchase

    9 months from date of original eligible purchase

    Sound Devices

    >=20K-<40K

    Sound Devices

    1000

    0 days from date of original eligible purchase

    30 days from date of original eligible purchase

    >=40K

    Sound Devices

    2000

    TV

    >=60K-80K

    Premium Panels

    2000

    15 days from date of original eligible purchase

    9 months from date of original eligible purchase

    >=80K-100K

    Premium Panels

    2500

    >=100K-150K

    Premium Panels

    3000

    >=150K

    Premium Panels

    5000

    **See Appendix for SKU list

    • To redeem the additional discount, the customer must use his/ her Smart Club points
    • Additional discount can be redeemed within validity period from the date of eligible purchase. Validity period for various redemption products is given in Table B
    • The benefit is non-transferrable, non- cashable and non- exchangeable and cannot be

    applied / used in parts.

    • This benefit can be availed only once by a customer during the Offer Period. If the benefit

    is not redeemed within validity period, the same shall stand expired and will be forfeited and no claims shall be entertained against Samsung in this regard.

    • This Offer is not available to (i) Bulk/ Commercial customers (ii) purchases made on Ecommerce websites/ applications (iii) Institutional customers (iv) Samsung Dealers (including their family members, employees – direct or indirect) and (v) Samsung Experience Consultants engaged at Samsung Smart Café and Samsung Smart Plaza.
    • This offer shall be over and above all other prevailing offers, unless specifically mentioned.
    • Member(s) agrees that Samsung shall not be liable for any claims, costs, injuries, losses or damages of any kind arising out of or in connection with the Offer.
    • Products are subject to stock availability. Samsung shall not be responsible or held liable for non-availability of any product for any reasons whatsoever.
    • Samsung reserves the right to disallow redemption of benefit(s) in the event of suspicious/ fraudulent redemption including but not limited to attempt(s) of redemption by person other than Smart Club member who received coupon codes.
    • Samsung reserves the right to modify / amend / withdraw the Offer or amend any terms and conditions of this Offer, at its sole discretion without any prior notice. Product images shown are for representational purpose only, actual may vary.
    • Decision of Samsung in relation to the Offer and matter(s) incidental thereto shall be final and binding on the Participant. All disputes shall be governed by the laws of India. These Terms shall be governed by exclusive laws of India and the courts located at New Delhi shall have the exclusive jurisdiction in respect of all the subject matter with relation to the Offer.

    Appendix

    Redemption products

    Definition

    Offer

    MODEL_CD

    Offer

    Validity Start

    Validity End

    Air Dresser

    C_>=40K

    DF60R8600CG/TL

    5000

    15 Day

    9 months

    Air Dresser

    C_>=40K

    DF10A9500CG/TL

    5000

    15 Day

    9 months

    Air Purifier

    B_>=20K-<40K

    AX40H5001GM/NA

    1000

    15 Day

    3 months

    Air Purifier

    B_>=20K-<40K

    AX40H5000UW/NA

    1000

    15 Day

    3 months

    Air Purifier

    B_>=20K-<40K

    AX60T5080WD/NA

    1000

    15 Day

    3 months

    Dishwasher

    B_>=20K-<40K

    AX60M5051WS/NA

    1000

    15 Day

    3 months

    Dishwasher

    C_>=40K

    AX70J7000WT/NA

    2000

    15 Day

    3 months

    Dishwasher

    B_>=20K-<40K

    DW60M5042FW/TL

    1000

    15 Day

    3 months

    Dishwasher

    B_>=20K-<40K

    DW60M5042FS/TL

    1000

    15 Day

    3 months

    Dishwasher

    C_>=40K

    DW60M5043FS/TL

    2000

    15 Day

    3 months

    Microwave

    C_>=40K

    DW60M6043FS/TL

    2000

    15 Day

    3 months

    Microwave

    B_>=20K-<40K

    DW-FN320T/XTL

    1000

    15 Day

    3 months

    Premium Microwave

    A_>=10K<20K

    MC32A7035CT/TL

    500

    15 Day

    3 months

    Premium Microwave

    A_>=10K<20K

    MC28M6036CC/TL

    500

    15 Day

    3 months

    Premium Microwave

    B_>=20K-<40K

    MC32A7056CK/TL

    1000

    15 Day

    3 months

    Premium Microwave

    B_>=20K-<40K

    MC32A7056CB/TL

    1000

    15 Day

    3 months

    Premium Microwave

    B_>=20K-<40K

    MC32A7056QT/TL

    1000

    15 Day

    3 months

    Premium Microwave

    B_>=20K-<40K

    MC32K7056CC/TL

    1000

    15 Day

    3 months

    Premium Microwave

    B_>=20K-<40K

    MC35J8085PT/TL

    1000

    15 Day

    3 months

    Premium Refrigerator

    C_>=40K

    RT39B5538UT/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT39M5538UT/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT39B5538S8/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT39M5538S8/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT39R551ES8/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT42M553ES8/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT42B553ES8/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT42B5538S8/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT42M5538S8/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT39R545ESL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT39B551ES8/HL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT39T551ES8/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT39B545ESL/HL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT39B553EBS/HL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT39R553EBS/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT39B5C38S9/HL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT39T5C38S9/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT42T546ESL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT39T50382C/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT39A5C3ESL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT39B5C3EDX/HL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT39B5C3ESL/HL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT39T5C3EDX/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT42B553ESL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT42M553ESL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT47B6238UT/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT47K6238UT/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT42B546ESL/HL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT42B5C38S9/HL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT42T5C38S9/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT47B623ESL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT47M623ESL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT42T50682C/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT42A5C5EBS/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT42B5C5EBS/HL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT42B5C5EDX/HL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT42T5C5EDX/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT49B6338BS/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT49K6338BS/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT47T635ESL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT47R625EDX/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT49R6738DX/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT49R633ESL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT54K6558SL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT54B6558SL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT56B6378SL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT56K6378SL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT56T6378BS/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RF57A5032S9/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT65B7058BS/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RT65K7058BS/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RF57A5032SL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RF57A5032B1/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RS72R5001M9/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RF57A5232SL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RF57A5232B1/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RS72R5011SL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RS72A50K1SL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RS72A50K1B4/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RS72R50112C/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RS82A6000B1/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RS74R5101SL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RS72A5F11SL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RF70A90T0SL/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RS72A5FC1B4/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RF63A91C377/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RS74T5F01B4/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RF90A955387/TL

    2000

    15 Day

    9 months

    Premium Refrigerator

    C_>=40K

    RF87A9770SG/TL

    2000

    15 Day

    9 months

    Sound Devices

    B_>=20K-<40K

    MX-T50/XL

    1000

    0 Day

    30 Days

    Sound Devices

    B_>=20K-<40K

    HW-Q600A/XL

    1000

    0 Day

    30 Days

    Sound Devices

    B_>=20K-<40K

    MX-T70/XL

    1000

    0 Day

    30 Days

    Sound Devices

    C_>=40K

    HW-Q800A/XL

    2000

    0 Day

    30 Days

    Sound Devices

    C_>=40K

    HW-Q900A/XL

    2000

    0 Day

    30 Days

    Sound Devices

    C_>=40K

    HW-Q950A/XL

    2000

    0 Day

    30 Days

    Premium Panel

    D_>=60K-80K

    QA43Q60BAKLXL

    2000

    15 Day

    9 months

    Premium Panel

    D_>=60K-80K

    UA55AU7700KLXL

    2000

    15 Day

    9 months

    Premium Panel

    D_>=60K-80K

    UA55AU8000KLXL

    2000

    15 Day

    9 months

    Premium Panel

    D_>=60K-80K

    UA55BU8000KLXL

    2000

    15 Day

    9 months

    Premium Panel

    D_>=60K-80K

    QA50Q60BAKLXL

    2000

    15 Day

    9 months

    Premium Panel

    D_>=60K-80K

    UA55AU9070ULXL

    2000

    15 Day

    9 months

    Premium Panel

    D_>=60K-80K

    UA55BU8570ULXL

    2000

    15 Day

    9 months

    Premium Panel

    D_>=60K-80K

    QA50LS03AAKLXL

    2000

    15 Day

    9 months

    Premium Panel

    D_>=60K-80K

    QA49LS01TAKXXL

    2000

    15 Day

    9 months

    Premium Panel

    E_>=80K-100K

    UA60BU8000KLXL

    2500

    15 Day

    9 months

    Premium Panel

    E_>=80K-100K

    QA55Q60BAKLXL

    2500

    15 Day

    9 months

    Premium Panel

    E_>=80K-100K

    UA65AUE60AKLXL

    2500

    15 Day

    9 months

    Premium Panel

    E_>=80K-100K

    UA65AU7500KLXL

    2500

    15 Day

    9 months

    Premium Panel

    E_>=80K-100K

    UA65AUE70AKLXL

    2500

    15 Day

    9 months

    Premium Panel

    E_>=80K-100K

    UA65AU7700KLXL

    2500

    15 Day

    9 months

    Premium Panel

    E_>=80K-100K

    QA55LS03AAKLXL

    2500

    15 Day

    9 months

    Premium Panel

    E_>=80K-100K

    UA65AU8000KLXL

    2500

    15 Day

    9 months

    Premium Panel

    E_>=80K-100K

    QA55LS01TAKXXL

    2500

    15 Day

    9 months

    Premium Panel

    F_>=100K-150K

    UA65BU8000KLXL

    3000

    15 Day

    9 months

    Premium Panel

    F_>=100K-150K

    QA50QN90BAKLXL

    3000

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    F_>=100K-150K

    UA65BU8570ULXL

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    3000

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    5000

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    2.Smart Club Loyalty Program: Up to 2% Reward Points

     

    Samsung Smart Club Program (hereinafter referred to as “Program”), is a program conceived, owned and managed by Samsung India Electronics Private Limited (“Samsung” or “Program Owner”) and valid throughout India, except in regions prohibited by law and applicable on purchase select Samsung Product(s) only.
    This Program is open only for Individual(s) customer(s) residing in India who has completed the age of 18, on purchase of Samsung product(s) and meeting the criteria(s) as specified by Samsung from time to time. No fee is payable by the Customer to enrol as a Member in this Program.
    Program Benefits are valid exclusively on purchase of Samsung product(s) from select product categories and from select Samsung Brand shops, Samsung Digital Plazas, Samsung Smart Cafés (“Authorised Offline Stores”), Samsung Shop (samsung.com, “Authorised Online Store”) only.

    Program Benefits shall strictly not apply to purchase made by or in or for - Bulk, Commercial, E-commerce websites/ online except for Samsung Shop (samsung.com), Institutional Consumer, Samsung Dealers (including their family members, employees – direct or indirect) and Samsung Experience Consultants (SEC) engaged at Outlets. (Refer Definition Section in Clause J).

    A. Membership Tier(s)/Enrolment/Upgrade(s)

     

    Tier

    Membership Enrollment Qualification/ Upgrade Criteria

    Renewal to retain same Tier

    Purchase Value (in single invoice)

    For upgrade to the next level in the Tier
    Cumulative Purchase over last 2 year period

    Fast track Upgrade (as notified on Program
    website from time to time)

    Purchase value in past 2 years at the time of renewal.

    Samsung Smart Club Elite

    INR 200000.00/- (Rupees Two Lacs) or more

    Equal to INR 200000.00/- (Rupees Two Lacs)or more (from Samsung Smart Club/ Samsung Smart Club Pro)

    Only on purchase of select specified product models

    Equal to or more than INR 50000.00 (Rupees Fifty Thousand)

    Samsung Smart Club Pro

    INR 75000.00- (Rupees Seventy Five Thousand) or more

    Equal to INR 75000.00- (Rupees Seventy Five Thousand) or more (from Samsung Smart Club)

    Only on purchase of select specified product models

    Equal to or more than INR 20000.00 (Rupees Twenty Thousand)

    Samsung Smart Club Plus

    INR 15000.00 (Rupees Fifteen Thousand) or more

    NA

    NA

    NA

    Note: Subject to the terms and conditions of the Program (as amended from time to time), Customer once enrolled as a Member under the Program, the membership would continue and be renewed automatically every 2 years except that the renewal at the same Tier shall be subject to meeting the criteria stated above on the renewal due date, failing which the Member would be downgraded to the next Tier.

    B. Enrolment as Member

    On eligible purchase(s) as per terms and conditions of this Program and as per the Tier purchase value stated above in Table I, for purchase from Authorised Offline Store, the Customer will be issued a unique ID Number printed on the invoice and notified via SMS/Email/WhatsApp on registered mobile number/e-mail address/WhatsApp, as provided at the time of purchase. This ID number is to be used by the customer in order to enrol themselves on the Program within 30 days of purchase..
    Upon successfully completing the enrolment process using that ID number, the customer will finally be enrolled on to the program and can begin to reap benefits (basis their tier). Further, upon successful enrolment, this ID number will serve as the “Membership Number” for that customer thereafter.
    Until the enrolment process is completed by the customer, this ID number will be of no utility to the customer, and the ID itself will expire at the end of the aforementioned 30 day period from the date of purchase, after which, it can no longer be used for enrolment.
    Eligible Customers (Purchase >INR 15000) who purchased Samsung product/s through Authorised Online store (Samsung Shop/eStore) will be eligible to be enrolled on the loyalty program.
    Upon receipt of the ID Number, the Customer has to mandatorily enrol himself/herself within 30 days:

    • Authorised Offline Stores - from the invoice date of purchase
    • Authorised Online Store – from the receipt of enrolment intimation

    by logging on to https://www.samsung.com/in/web/loyalty-home with ID Number.
    On enrolling as a Member after successful activation of account with Membership Number and Mobile number/Email-Id duly registered, member will be issued a membership e-card. Member(s) are requested to retain this e-card for any future transaction and to avail of the benefits/privileges being offered under the Program.
    In a scenario where Member doesn’t have the e-card handy, Member’s mobile number registered at the time of membership enrolment will be used as an identifier. On every future purchase, Member would be required to produce membership e-card at billing counter prior to invoicing in order to earn Points.
    In case the member intends to avail of the benefits/privileges being offered under the Program from Authorised Online Store, no e-card would be required. In such a case, a member would only be required to validate their membership using OTP received on their registered mobile number.
    If the Customer does not enrol within the period of 30 days as stated above in clause B.2, he/she will not be eligible for enrolment as Member under this Program using the said purchase and the ID number so allocated will expire.
    Additionally, enrolment as Member and availing of Program Benefits can only be done in the name of the person mentioned on the invoice issued by the Outlet at the time of said purchase. This is intended to ensure that membership enrolment can only be done under the name of the person who made the purchase on that invoice. Further, allocation of any points is dependent on the purchase value of that invoice.

    C. Program Benefits Conditions

    Category

    Reward Points (Tier as on date of purchase)

    Benefits

    Upon eligible purchase (per INR 100 spent post discounts/ offers)

    Every Year (as per given records)

    Special Incentive upon filling Survey (One Time)

     

    Free Service Point (Once per year)*

    Samsung Smart Club Elite

    2 points

    Birthday – 250 points
    Anniversary – 250 points

     

    250 points

     

    1000 points


    - Samsung Event Invitations (Non-Transferable)

    Samsung Smart Club Pro

    1.5 points

    Birthday – 250 points
    Anniversary – NA

    250 points

     

    500 points

    Samsung Smart Club Plus

    1.25 points

    Birthday – 200 points
    Anniversary – NA

    200 points

     

    NA

     

    Points shall be awarded subject to the purchase not falling under “Bulk Purchase” and subject to restriction on earning points to the limited numbers of products from each category during a specified period of time as provided in Annexure A.
    Member may submit their Birthday and Anniversary, if applicable, details at the time of enrolment. If updated, Birthday and Anniversary Points shall be credited to Member’s account on the first day of relevant landmark month. Member(s) who have landmark(s) falling in the enrolment month, shall be awarded Birthday and/ or Anniversary Points from next calendar year onwards.

    Members shall be eligible to get special incentive upon filling survey form available post enrolment in the program as stated above. Special Incentive accrued shall reflect in the account upon completing the Survey.
    Note: Survey Points remain valid as per the validity clause provided herein. No points can be earned or credited on retrospective basis. All points earned and credited to the Member’s account have limited period validity for redemption. Refer Redemption Section.
    *Annual Service Points are awarded once a year to Samsung Smart Club Elite and Pro members (1000 and 500 respectively) which can be redeemed only at Samsung exclusive service centres.

    D. Reward Points Value Validity

    Each Reward Point earned will have value of INR 1. Point value at redemption may change without prior notice.
    Points can be redeemed by the Member only and not by any third person on behalf of the Member.
    Points earned in this Program shall be valid and can be redeemed within limited period as per Table III from the date of accrual of those Points after which the points shall lapse/ stand forfeited.
    Consolidated details of the Reward points earned and remaining or expiring shall be sent to the Member(s) on a monthly basis on their registered email IDs. The same can also be viewed using a Dashboard that will be facilitated to the members upon logging on to Samsung Smart Club Portal https://www.samsung.com/in/web/loyalty-home.
    Samsung cannot be held responsible for lapse of any Reward points.

    Table III: Points validity period

    Category

    Validity from the date of accrual

    Point earned through purchases

    2 years

    Points credited on Birthday or Anniversary

    2 months

    Points credited on filling survey on program website

    1 year

    Points earned through any other campaign or program

    As per applicable validity terms for the campaign

    E. Redemption Process

    Member(s) can redeem their accumulated points for corresponding denomination at Authorised Offline Stores on all products, unless limited by the event of the points (to be redeemed) or a part thereof having been earned through special campaigns limiting the usage of said points to specific products only.
    Member can redeem a minimum of 1 point and maximum of 50,000 points.
    Reward Points earned can be redeemed towards purchase(s) made at select Samsung Brand shops, Samsung Digital Plazas, Samsung Smart Cafés (“Authorised Offline Stores”), towards cost of service of Samsung products at Samsung Service Centres or other redemption options as may be available on Program website from time to time.
    Customer needs to check for availability of redemption of Reward points at these avenues when intending to do so.
    Reward Points once redeemed by the Member cannot be cancelled.
    Samsung will not be responsible for redemption of the reward points at third party partner avenues (if available) and shall be subject to the terms and conditions of the third party redemption partners at their sole discretion. Dispute, if any, related to redemption of reward points or coupons shall lie exclusively against the third party redemption partners and not against Samsung.

    F. Product Returns and Refund Adjustments

    In case a Member, due to any reason whatsoever, returns any Samsung product, towards purchase of which the Points have already been credited to his/her membership account, such Points shall be reversed from the membership account.
    In such case or situation, if either the membership was acquired or upgraded in Tier, such change shall be cancelled and shall be restored to status as it stood prior to the purchase immediately, including and not limited to reversal of any points and privileges credited during the intervening period.
    In case the balance Points in the membership account are less than the Points required to be reversed or have been used by the Customer in any manner whether fully or partially, amount equivalent to the used Points shall be debited from the refund cash amount by the dealer of the said Outlet.
    Membership Points, benefits and privileges are non-transferable/ non-assignable.

    G. Member Obligations and Responsibilities

    By participating in the Program, each Member represents and warrants that he/she is legally competent to enter into binding contracts under applicable laws. By taking part and/or entering into the Program the Member warrants that all information provided by the Member regarding his/ her name, age, state, city, address, phone number, etc., is true, correct, accurate and complete and that the Member is authorized to provide such information and consents to the use of such information by Samsung.
    Once the Member enters the above information he/she cannot make any changes to the same. Any change required shall have to be informed to Samsung at Samsung Smart Club helpdesk @ 1800-3001-3232 or ssc.support@samsung.com and the same shall be subject to submission of requisite documents (as will be informed to Member from case to case basis). Samsung reserves the right to reject the request for change if it is not satisfied with the reason for change or the documents submitted by the Member. No claims shall be entertained in this regard against Samsung.
    By getting enrolled in Program the Member voluntarily agrees to receive Program specific or promotional communication regarding Samsung Products like Mobiles, Tablets, Accessories & Wearables, Consumer durables such as Air conditioner, Television, Washing Machine, Microwave, Air Purifier, Storage devices and Audio devices (JBL & Harman), on the contact details provided by the Member. Member understands that Samsung shall take necessary precaution in handling the personal information of the Member, however Member shall not hold Samsung or its holding company responsible for any leakage of personal information.
    Samsung reserves the absolute right to amend the terms and conditions of the Program or cancel or discontinue the Program or any part thereof without giving any reasons or prior notice. Samsung reserves the right to substitute the Rewards under this Program with any other offer or points etc at its sole discretion. Program shall be void, if prohibited by law. In such case, Samsung shall not be liable to provide any gift(s)/ Rewards or compensation to the Member on any account.
    By participating in the Program, the Member agrees that the Samsung shall not be liable for any claims, costs, injuries, losses, or damages of any kind arising out of or in connection with the Program or with the acceptance, possession, or use of Rewards (except any liability which may not be excluded under applicable law). Further, Member hereby agrees to indemnify and keep the Samsung, their directors, officers, representatives, employees and agents against any and all claims, issues and liabilities arising out of this Program.
    Members must not act in way that breaches these Terms & Conditions or abuse or misuse the Program, any Awards, benefits, facilities, services or arrangements accorded to the Member as a result of Membership.
    A Member cannot encash / sell / purchase / transfer / assign Points and add to Points already earned in order to redeem these points for a reward other than through a purchase of Samsung products from Samsung brand shops. Member can only earn Points as per the terms and conditions of the Program or as per the scheme offered under the Program. In case of death of a Member, all the Reward Points accumulated will cease and no transfer/ encashment of the Points will be made.
    Member(s) is responsible for regularly checking their Membership Account and must notify Samsung of any omissions, incorrect entries or other discrepancies. Member(s) will be solely responsible to maintain the confidentiality of his/her own membership account. Member(s) agree to accept responsibility for all activities that occur under their account.
    Members shall themselves be responsible for the awareness of the Program rules and their entitlements and redemption of the Reward points. Samsung shall not be responsible or liable for the failure of any communication to reach the Member on account of wrong address, lost or delayed mail or for any other reason.
    All applicable taxes including but not limited to income (withholding) tax and any other statutory levy as may be applicable from time to time in relation to the Reward shall be borne by the Member. The Member is solely responsible for any other expense related to the acceptance of Reward and Samsung shall not in any manner be liable or responsible for the same.

    H. Communication

    All communication with Members will be made through WhatsApp/e-mail and/or SMS as per the contact details mentioned in the enrolment form. All communication directed to this address or any other address intimated in writing to the Samsung Smart Club Program, will be deemed to have been received by the Member.
    Any change in the address, or other profile update details (except Membership No., Name, Date of birth & Anniversary date) must be done by the Member through the loyalty portal. Customer may take guidance for the same by calling Samsung Member Helpline number at 1800-3001-3232.
    In case of discrepancy of point calculation, Member can raise complaint within 7 days of the receipt of Reward Point statement at ssc.support@samsung.com. Samsung shall have the right to review the Reward Points awarding procedure and make necessary amendments, if required. Failure to report any discrepancy within 07 days of receipt of the Reward Points statement by the Member shall be deemed that the Member has no dispute on the accumulated Points and Member has unconditionally accepted the Points Statement as final.
    In case of any issue or concern related to this Program, please raise it to Samsung Smart Club helpdesk @ 1800-3001-3232 from 09:00 AM to 08:00 PM, Monday to Saturday (Excluding National Holidays), within 90 days of the issue or concern occurrence, beyond which no issue or concern shall be entertained by Samsung.

    I. Samsung Rights Disclaimers

    Right to verify the credentials / other details of the Customer applying for membership or even enrolled Member at any stage and allow or disallow or terminate membership to Program without giving any reasons whatsoever, is reserved. In case of any discrepancy or mismatch in the name / age of the Customer/ Member at any stage of the Program period, membership and/or benefits can be put on hold

    or be made unavailable and may even extend to withdrawal of the benefits wrongly availed by the Member. Decision of Samsung in this regard shall be final and no challenge shall be entertained. To resolve such disconnects, Customer needs to reach the dedicated helpline or respond to calls from Samsung including submission of requested documents for verification/ re-verification.
    Samsung shall not be responsible for non-availability of this Program at any Outlet(s). Customers are advised to check the availability of this Program before making any purchase from any of the Outlet(s).
    Samsung at its sole discretion reserves the right to add, modify, delete or otherwise change any of these terms and conditions, benefits, rewards or reward levels pertaining to the Program from time to time.
    Samsung reserves the right to discontinue the Program or terminate membership of an individual without assigning any reason whatsoever. In case of termination of the Program by Samsung, the member will be given an option to redeem the accumulated points by the date specified by Samsung failing which all points shall stand forfeited. Accrual of Points under this Program will cease immediately on termination of the Program.
    Samsung reserves the right to withhold/deactivate i.e. reject or block the membership respectively, at any point of time in case the Customer/Member is found breaching the terms and conditions of this Program or using Fraudulent Means of registering as Member. “Fraudulent Means” includes but not limited to not disclosing as Bulk Purchaser (refer Annexure A), registering for someone else’s product, etc. In case any fraud is suspected the Membership shall be deactivated by Samsung and in such case all points accrued shall become null and void and no claims shall be entertained against Samsung in this regard. Also, while the Membership is on hold neither any fresh points shall be credited to the account on fresh purchase nor a customer can redeem any points in his/her account. Further, Samsung reserves the right to withdraw or cancel the value of any Points from the Member’s balance in such scenarios. Samsung reserves the right to adjust a Member’s total Points if Points have been incorrectly credited for any reason. Samsung shall not be liable for any loss or damage suffered resulting from withholding/cancellation/ withdrawals made in accordance with these terms and conditions.
    Decision, interpretation of the Samsung in relation to the Program and the matters incidental thereto shall be final and binding on the Member(s). Disputes, controversies and conflicts (collectively “Disputes”), if any in respect of the Program shall subject to jurisdiction of courts located at New Delhi.
    Additional terms may be applicable for redemption of the Points for Rewards and Members agree to abide by the same and Samsung shall not be responsible for such additional terms by participating third parties.
    Samsung reserves the right to change the list of selected product categories and limits (as mentioned in Annexure A) on which the Reward Points are issued from time to time.
    Membership can be put on hold for review and cancelled (in case Member fails review/ validation process) in the following circumstances – (a) if a Member is found ineligible based on the program eligibility clauses including but limited to age, relationship with Samsung and purchase purpose, or (b) if a Member is found to have acted in contravention to terms of the Program or (c) in case of any discrepancy in invoice/ actual payment/ description and/or amount of product mentioned on the invoice etc. or (d) in case of any suspicious behavior or (e) for security of Membership account. When Membership has been put on ‘hold’, Samsung may request supporting document including but not limited to Invoice, Personal Identification, undertaking(s) for review/ validation of Membership purposes.

    J. Definitions

    "Bulk Purchase" means any purchase of the Samsung Products under this Program beyond the permissible limit and period as detailed under Annexure A and “Bulk Purchaser” refers to the person in whose name such purchase is concluded and who is ineligible to avail any benefits under this Program.
    "Commercial" means and refers to purchase of the Samsung Products for or with the intent to resell/ trade the product(s) to any third party and includes grant of use to any Institutional Consumer.
    “Customer” means and refers to individual who has purchased Samsung Product(s). “Institutional Consumer” means and refers to person other than an individual. Eg. Company, Hospital etc.,
    "Member" means an individual who is an Indian resident of between the age of 18 to 80 years and who has enrolled himself / herself by fulfilling the membership criteria defined.
    "Points" or “Reward Points” means the points awarded to a Member upon meeting /achieving the criteria assigned by the Program Owner and credited into the Member’s account.
    “Program Benefits” means and refers to the Reward Points and Benefits under the Program and “Program Website” means and refers to samsungsmartclub.in
    "Reward(s)" means entitlement(s) available to the Member upon redemption of his/her Points, wholly or in part(s), from his/her membership account, subject to the terms & conditions contained herein.

    K. Annexure A

    Fair Use Condition Grid
    Customer/ Member shall receive Points in accordance with Membership Tier. In case the purchase made by Customer/ Member exceeds the category or number limit stated below they will not be eligible to receive any reward points on the excess purchase, however, Customer/ Member shall be eligible for a membership upgrade, subject to validation and review as per the criteria set by Samsung from time to time.

    Categories

    Products Quantity

    Period

    AC

    3*

    12 Months

    TV

    2

    12 Months

    Mobile

    4

    12 Months

    WM/ Ref./Microwave/ Tablet

    1

    12 Months

    Accessories

    5

    12 Months

    Others (except listed above like Air-purifiers, Dish Washers etc.,)

    3

    12 Months

    Note 1:*Reward Points applicable on purchase of a complete AC unit comprising both Indoor and Outdoor unit in a single invoice. No points shall be rewarded on purchase of only indoor or only outdoor unit. See below Illustration:


    Invoice 1

    1N Indoor Unit

    Eligible for Points

    1N Outdoor Unit

    Eligible for Points

    Invoice 2

    2N Indoor Units

    Eligible for Points

    2N Outdoor Units

    Eligible for Points

    Invoice 3

    3N Indoor Units

    Not eligible for Points

    2N Outdoor Units

    Not eligible for Points

    Invoice 5

    2N Outdoor Units

    Not eligible for Points

    Invoice 6

    2N Indoor Units

    Not eligible for Points

  • Free Product Insurance

    Offer Period: 20th Jan 2023 to Dec 31st 2023
    Products Covered:
    Following Samsung products purchased exclusively from select Samsung SmartPlazas are covered under the Product Protection Plan
    - 32” Full High Definition& above Panels
    Coverage
    Under this Insurance Scheme Offer products purchased from select Samsung SmartPlazas will be protected against

    • Fire
    • Burglary
    • Theft
    • Accidental Damage

    at a location and address as specified in the invoice copy place of installation.  The insurance protections shall be for period of one (1) year from the date of purchase of the above products
    How to avail the Offer?
    The buyer of the above products, intending to avail this Insurance Scheme Offer, shall mandatorily have to register the product with necessary details with M/s IFFCO TOKIO General Insurance Co. Limited (www.iffcotokio.co.in) within fourteen (14) days of the purchase of the product.
    This insurance scheme shall be activated only for those buyers who register their products with complete details within fourteen (14) days from the purchase of the products, whereas no registration shall be accepted if it is beyond the mentioned days.
    Registration Process
    Person can register the product in following ways:

    Claim Process

    • Intimation of Claim to IFFCO TOKIO shall be accepted at if called within [14] days.
    • In case of losses arising from Theft, Robbery, Dacoit or Burglary a police report of having registered the case with police within 24 hrs of the occurrence would be required.
    • Customers must also preserve the original purchase invoice as it will be required for verification at the time of making any claims.
    • Customer need to share acknowledgment no received from ITGI & Invoice copy to register the claim
  • Exclusive Post Sales Offers

    Terms and Conditions:
    • General:

    • The Priority Service/ Installation Offer (“Offer”) is being provided by Samsung India Electronics Private Limited (“Samsung”) or by other third party authorized by Samsung.
    • Product Coverage: The Offer is applicable on select genuine models of Television, Refrigerator, Air Conditioner, Microwave Oven & Washing Machines (collectively called as “Products”) purchased between September 01, 2018 and December 31st, 2023 (“Offer Period”) from Outlet mentioned hereinbelow.
    • Outlets: The Offer shall be applicable on purchase of genuine Products from Samsung Digital Plaza store and such other stores where Samsung extends this Offer from time to time ( “Outlet”). This Offer shall not be applicable on purchases made from third party ecommerce portals, multi- brand stores and any other store where this offer is not explicitly extended by Samsung.
    • Purchaser has to handover one copy of invoice to the engineer during installation/demo. In case of non-availability of invoice, benefits under this Offer shall not be allowed to the Purchaser.
    • This Offer will not be applicable in any of the following cases:
      • The Product is not purchased from Outlet.
      • The Product is not used according to instructions given in the instruction manual.
      • Defects caused by improper usage as determined by Samsung's personnel.
      • Modification or alteration of any nature is made in the electrical circuitry/ or physical construction of the Product.
      • Installation/ repair work is carried out by persons/agencies other than authorized by Samsung.
      • The product is used for commercial purpose.
      • The conditions of the premises do not confirm to the recommended operating conditions of the Product.
      • The original serial number is removed, obliterated or altered from the Product or its cabinet.
      • This Offer does not cover the damages to the Product while in transit to service centre or Purchaser's residence.
    • Black Out Days: This Offer shall not be applicable on Public Holidays/ special days such as Dushhera, Dhanteras, Diwali, Christmas, New Year eve, Independence Day, Republic Day etc.
    • The terms and conditions of this Offer are supplement and in addition to the terms and conditions provided on the Standard Warranty Card supplied with the Product.
    • This Offer is confined to the first purchaser ("Purchaser") of the Product only and is non-transferrable
    • Installation and/or Service of Product will be carried out through Samsung's Service Centers or its Authorized Service Centers or it's Dealer's Service Centers.
    • This Offer is subject to verification of the documents and/or information provided by the Purchaser and Samsung reserves the right to seek such additional documents and/or information from the customer as it may deem appropriate.
    • Samsung does not guarantee same day delivery/ service for the Products installed beyond the municipal limits of the jurisdiction of the Authorized Service Centre/ Samsung's Service Centre/Authorized Dealer's Service Centre. Further, in case of pick up and drop, all the expenses including but not limited to collection of the Product or part/s from Samsung's Service Centre/Authorized Service Centre/Authorized Dealer's Service Centre, expenses incurred in connection with deputing of service personnel/ technicians, travel expenses (to and fro) incidentals expenses etc. shall be borne by the Purchaser.
    • Samsung reserves the right to change/alter & modify the terms & conditions of this Offer at any given point at its sole discretion without giving any reason whatsoever.
    • Samsung shall also not be responsible for non-fulfilment of same day installation/ service force majeure events such as like climatic conditions, labour unrest, insolvency, business exigencies or operational & technical issues.
    • In no event shall Samsung be liable for losses or any incidental or consequential damages arising out of or in connection with the Offer, its services these Terms (however arising, including negligence). Samsung shall not be responsible for any product or service liability of any kind.
    • In the event of any conflict or inconsistency regarding any instructions, rules and conditions on any advertising or promotional material relating to the Offer, these Terms shall prevail over all such other instructions, rules and conditions.
    • Decision of Samsung in relation to the Offer and matter incidental thereto shall be final and binding. All disputes shall be governed by the laws of India. These Terms shall be governed by exclusive laws of India and the courts located at New Delhi shall have the exclusive jurisdiction in respect of all the subject matter with relation to the Offer. The respective Offers for Samsung are as under and may vary depending on the models/ products purchased as detailed below:

    Process to avail Priority Installation/ Service and free pick-up and drop:

    • Purchase of Product during Offer Period shall log request for Installation/ Service and free pick-up and drop at toll free number 1800 400 SAMSUNG.
    • Call to toll free number shall be made between 1000– 1500 Hours on Monday to Saturday, except public holidays and black- out days. For installation/ service/ pick- up calls logged after 1500 hours on working days or non- working days, public holidays and black out days, request shall be considered to be logged on the next working day and fulfilled accordingly.
    • During the visit of Samsung’s Personnel/ engineer, Purchaser shall provide original copy of invoice for verification. In case of non-availability of Invoice or ineligible invoice, visit charges as prevailing on the day of visit along with other expenses shall be levied by Samsung.

    Priority Installation:

    • Purchaser has to log call for installation of Product purchased during Offer Period within 6 months of the purchase.
    • After due verification of the invoice, Samsung personnel shall proceed with standard installation of Product at the address mentioned on the invoice.
    • Any additional part(s) that maybe required for installation shall be on chargeable basis at a price prevailing at the time of installation. Further, any services availed by the Purchaser during installation beyond Samsung’s scope shall be chargeable as per prevailing rates.
    • In case premises is found locked or Samsung personnel is unable to access the premises at the scheduled time, Samsung may its option forfeit/ bar the Purchaser from availing free priority installation with regards to the Product.
    • In case installation is re-scheduled by Purchaser, time guaranteed installation shall not be applicable and Samsung shall provide time- slot for installation as per its personnel’s availability.

    Priority Service

    • Purchaser has to log call for service of Product during the warranty (standard) period. Any product having extended warranty shall not be entitled for Priority Service during the extended warranty period.
    • After due verification of the invoice, Samsung personnel shall proceed with service of Product at the address mentioned on the invoice as per the terms of warranty card.
    • In case the Product cannot be serviced at the Premises, Samsung shall carry the Product to its authorized service centre and shall intimate additional cost, if any, for the same to the Purchaser.
    • Any additional part(s) that maybe required for service shall be on chargeable basis at a price prevailing at the time. Further, any services availed by the Purchaser beyond Samsung’s scope shall be chargeable as per prevailing rates.
    • In case premises is found locked or Samsung personnel is unable to access the premises at the scheduled time, Samsung may its option forfeit/ bar the Purchaser from availing free priority service with regards to the Product.
    • In case service is re-scheduled by Purchaser, time guaranteed service shall not be applicable and Samsung shall provide time- slot as per its personnel’s availability.

    Free Pick- Up and Drop

    • In case Product requires further inspection and/or repairs in the opinion of visiting personnel, Product shall be taken to the authorized service centre without any additional cost.
    • This Offer shall not be applicable in the event of damage to the Product in violation of warranty card, due to negligence, mishandling, water damage etc. and Purchase shall bear cost of transportation in addition to the repair/ spare parts costs.

    Upon service/ repair of the Product, Purchaser shall be contacted by service centre to fix an appointment for delivery of the repaired/ serviced Product. Service Centre shall make two attempts to deliver the Product, pursuant to which, cartage of Rs. 500 shall be levied for delivery.

  • Offer: TimesPrime Free Annual Membership Applicable on buying select products of Samsung India Electronics Pvt. Ltd. (“Samsung”) from Samsung Brand shops. Select applicable products from categories are as mentioned: Select QLEDs, UHDs, SBS, FF, FAFL 8Kg & +, Windfree AC.

    Terms & Conditions:

    • This is a limited period offer, which will start from 16th August, 2023 till closure announced by Samsung at its sole discretion on purchase of select products of Samsung listed in Annexure A (“Products”) from Samsung Brand shops/ Samsung Digital Plazas (“Offer Period”).
    • Offer Benefits are valid on purchase of Products from select product categories and from Samsung Brand shops/ Samsung Digital Plazas during the Offer Period only.
    • To avail this offer, customer needs to enroll to Samsung Loyalty Program post Purchase of the applicable product.
      • Incase customer is existing Samsung Loyalty Program customer, then e-coupon will be received by customer post new purchase of applicable product.
    • Members shall receive the offer eligibility communication on the mobile number registered with their Smart Club account.
    • The benefit is non-transferrable, non- cashable and non- exchangeable and cannot be applied / used in parts.
    • This offer shall be over and above all other prevailing offers, unless specifically mentioned.
    • Member(s) agrees that Samsung shall not be liable for any claims, costs, injuries, losses or damages of any kind arising out of or in connection with the Offer.
    • Products are subject to stock availability. Samsung shall not be responsible or held liable for non-availability of any product for any reasons whatsoever.
    • Samsung reserves the right to disallow redemption of coupon(s) in the event of suspicious/ fraudulent redemption including but not limited to attempt(s) of redemption by person other than Smart Club member who received coupon codes.
    • Samsung reserves the right to modify / amend /withdraw the Offer or amend any terms and conditions of this Offer, at its sole discretion without any prior notice.
    • Decision of Samsung in relation to the Offer and matter(s) incidental thereto shall be final and binding on the Participant. All disputes shall be governed by the laws of India. These Terms shall be governed by exclusive laws of India and the courts located at New Delhi, India shall have the exclusive jurisdiction in respect of all the subject matter with relation to the Offer.
    • The membership starts from the day the consumer activates to his/her TimesPrime membership. The last date of coupon validity is 11th Nov 2023. Coupon must be redeemed before that.
    • The e-coupon code is applicable once per user.
    • For existing TimesPrime members, a new membership will be added to his/her account and will begin after their current membership expires.
    • In case of any issues related to the redemption of the e-coupon code, please contact support@timesprime.com
    • TimesPrime reserves the right to terminate, modify, extend the timelines and features, at any time at its absolute discretion.
    • All TimesPrime terms and conditions (as mentioned in the T&Cs on https://www.timesprime.com/terms-and-conditions) are applicable to the membership availed under this offer. Samsung disclaims any liability with the same.

    Samsung Rights Disclaimers

    • Samsung shall not be responsible for non-availability of this Offer at any Outlet(s). Customers are advised to check the availability of this Offer before making any purchase from any of the Outlet(s).
    • Samsung at its sole discretion reserves the right to add, modify, delete or otherwise change any of these terms and conditions, benefits, rewards or reward levels pertaining to the Offer from time to time.
    • Samsung reserves the right to discontinue the Offer without assigning any reason whatsoever.
    • Samsung reserves the right to change the list of selected product categories and limits (as mentioned in Annexure A below for reference) on which offers are issued from time to time.

    Click here to view annexure (Eligible Products for Offer)

    • Offer Period: 15-October -2023 to 15-December-2023
    • Offer- On payments done via the Mobikwik app of (One MobiKwik Systems Limited) for transactions of INR 20,000 or above of Samsung India Electronics Pvt. Ltd. (“Samsung”) products as mentioned under the category, get flat cashback as per the construct given below:

    Category

    Transaction Value

    Mobikwik Cashback

    On purchase of Samsung TVs, Home
    Appliances, Soundbars & Air Conditioners

    INR 80000 above

    INR 2000

    INR 50000 - INR 80000

    INR 1500

    INR 30000 - INR 50000

    INR 1000

    INR 20000 - INR 30000

    INR 750

    • This cashback will be applicable for payments done via the Mobikwik app through any mode - Card, Wallet, UPI etc.  This cashback cannot be clubbed with cashback run on payment terminals like Pinelabs or Paytm
    • Offer is applicable on making payment for category of products of Samsung as per the transaction value at Samsung SmartPlazas
    • Offer can be availed on a minimum transaction of Rs. 20000/-
    • Offer can be availed once per user during the campaign validity.
    • Cashback shall be credited within 24 Hours of the transaction.
    •  If the order is cancelled or left undelivered at Merchant end, Merchant (not MobiKwik) will initiate refund.
    • Both MobiKwik and Samsung reserve the absolute right to withdraw or modify the offer without any prior notice.
    • MobiKwik reserves the right to disqualify any Customer/MobiKwik account from the benefits of this offer in case of any fraudulent activity/suspicious transactions.
    • Code cannot be exchanged for cash.
    • MobiKwik reserves the right to modify/change all or any of the terms applicable to this offer or discontinue this offer without assigning any reasons or without any prior intimation whatsoever. In case of any disputes, MobiKwik’s decision shall be final.
    • This offer is also subject to MobiKwik Terms & Conditions available on the MobiKwik website.
    • For further details, please send your queries to [https://www.mobikwik.com/help]
    • For detailed T&Cs you can refer to the https://www.mobikwik.com/termsandcondition . Samsung disclaims any liability with the same.
    • In case of refunds or returns, cashback amount credited will be debited from the user wallet.

Share your details to know more about the Offers

Images simulated for representational purpose. Actual may vary. Terms and conditions apply. Offers applicable till 31st December, 2023. *Cashback is offered by select leading banks. Maximum cashback may vary from product to product. ^For more details on SmartPlaza offers, please visit https://www.samsung.com/in/offer/smartplaza/. Final price at the sole discretion of the dealer. Please check with retailer for further details. **For details, please visit www.samsung.com/in/offer/ce-care-packs/. Offers may be revised or withdrawn without prior notice.

* Images shown here are for representational purpose only, actual may vary. All features, specifications and prices are subject to change without prior notice. Model availability may vary from location to location.