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FAQs
The SmartThings app allows you to connect, monitor, and control Samsung smart devices (appliances, TVs, wearables) and other compatible smart home devices from various brands. You can set up routines based on time, weather, or device status, control devices remotely, receive notifications. For more information, please click “Learn More” button under “SmartThings” on this page.
Not all devices require a SmartThings Hub. Wi-Fi connected devices can be added directly via the app. You can check device requirements in the SmartThings app or on the supported devices page.
Yes, SmartThings supports voice assistants like Bixby, Alexa and Google Assistant. You can control devices, run routines, or check status using voice commands. Ensure your devices are linked to the SmartThings app and the voice assistant is set up.
If the app isn’t working correctly (e.g., slow response, missing features), ensure it’s updated to the latest version. Check your network connection, restart the app, or reinstall it.
Yes, you can use the same Samsung account created for your Galaxy device to register and manage your appliances in the SmartThings app. There’s no need to create a separate account. Using the same account ensures all your devices are linked under one profile for seamless control and management.
Samsung Account is an integrated account designed to facilitate easy access to Samsung apps and services.
With a single Samsung Account, you can enjoy various services like Samsung Health, Samsung Wallet, Galaxy Store and Samsung Cloud. It helps you find lost Samsung devices with Samsung Find and ensures data protection with powerful security features. Plus, using a Samsung Account makes it easy to connect and control multiple Samsung devices through SmartThings, making your connected living smarter and more convenient.
With a Samsung Account, you can conveniently manage Samsung devices like smartphones, tablets and TVs. Once you register your device with a Samsung Account, you can effortlessly access Samsung services without multiple logins. Additionally, it enables you to locate lost devices, enhance device usage through connections and easily seek advice or manage repairs. To learn more about Samsung apps and services, visit www.samsung.com/in/apps
Protecting your personal information is our top priority at Samsung. We not only implement essential measures mandated by privacy laws for encryption and security but also take extra steps to guarantee a secure and worry-free experience. User information is encrypted, and we send login notifications to prompt password updates or encourage setting up two-step verification.
Samsung Account registration is subject to age restrictions based on the laws of each country.
1. Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.