Galaxy Z Premier Service

Your Galaxy Z comes with specialized customer care services designed to deliver the best possible foldable experience to our valued customers.


Galaxy Z Concierge

Trained experts are available to ensure your experience with the Galaxy Z is great. Please call our experts when you come across any trouble. Available 24/7 to assist your needs
Phone number: 1800-20-7267864 (1800-20-SAMSUNG)
Hours of operation: 24 hours a day, 7 days a week


Samsung Care+ protection

One time accidental damage protection service in 1 year

You are entitled to receive one time repair/replacement of parts & service upon payment of one time deductible fee in case your Galaxy Z Fold2 / Galaxy Z / Galaxy Fold is accidentally damaged within 1 year from the purchase / activation date. Just register your new Galaxy Z Fold2 for Samsung Care+ within 30 days of purchase to get covered.

  • How to register

    You must register* your new Galaxy Z Fold2 within 30 days of your purchase date in order to receive this complimentary Samsung Care+ coverage. You can register on the Samsung Members App or via the Samsung Care+ online store.

    *One time registration within 30 days of purchase is mandatory for Galaxy Z Fold2 only.

  • Country Model Coverage
    IN Galaxy Z Fold2 One Time Accidental and Liquid Damage Protection for complete device at a discounted Price. Its applicable for 1 year from the date of activation
    IN Galaxy Z Flip One time Screen replacement in discounted price. It's applicable for 1 year from date of activation.
    IN Galaxy Fold One time repair / replacement of the parts from date of purchase / activation date in 1 year.
  • Cosmetic damage such as scratches, dents, discoloration, and small cracks which does not affect the functionality of your device is NOT covered.
  • To use the display protection service, please visit nearest Samsung authorized service or call 1800-20-7267864

    Please keep your proof of purchase or IMEI number ready.

  • When you seek / avail one time screen accidental damage protection service for the Galaxy Z flip, Galaxy Fold and Galaxy Z Fold2 below discounted fee applies and payable by you.

    Discounted Fee (Inclusive of taxes)

    Country Model Discounted Fee
    IN Galaxy Z Fold2 INR 10,999
    IN Galaxy Z Flip INR 9,936
    IN Galaxy Fold INR 10,500