Adjusting the Volume on my Samsung Galaxy
Depending if you're in a noisy, crowded area or in a quiet library, you may want to turn up or down your volume fortunately, there are different ways of increasing or decreasing the volume on your Galaxy device. You can also enable settings like Use Volume keys for media to control the media volume by default. Simply click one of the following drop down menus to learn how to adjust the volume and increase in-call volume on your Samsung Phone.
Please Note: This guide is designed for Indian variant Galaxy devices, if you do have an international device and require further assistance click here to reach out to your Samsung subsidiary. Screenshots were captured from a Galaxy S10 operating on Android OS Version 9.0 (Pie), settings and steps may vary depending on your Galaxy device and Android OS Version.
One of the simplest ways of adjusting the volume on your Galaxy phone or tablet is simply through the designated volume keys. Depending on the application you are in will also determine which volume setting you are adjusting. If you are watching a video and use the volume key, the media volume will either turn up or down, however if you are on your home screen your ringtone volume may be adjusted.
If you are having issues turning up the volume using the volume buttons check to see if anything is applying too much pressure on the keys. This could include third party cases or covers. If you do have a case on your device, try removing it and pressing the volume button again. If you do not get any response or pop up message when pressing the volume keys you may need to head into your nearest Samsung service centre and have the device assessed by our technicians.
Please Note: The above model layout is the Galaxy S10, device layout may vary depending on your Galaxy device.
If you want to adjust the volume for System, Ringtone or Notifications ensure that you have enabled your Sound mode to sound instead of Vibrate or Mute. To enable this setting swipe down to access your Quick Settings and tap alternatively launch your Settings > Sounds and vibration > Sound Mode > Sound.
Please Note: You are only able to adjust the in-call volume when on a call.
By activating Use Volume keys for media, you are able to control the media volume by default when you press the volume keys. There are two ways of enabling or disabling this function either through your Quick Settings panel or via your Sounds and vibration settings.
Using Quick Settings Panel
Using the Settings menu
You can use the Samsung Members app to complete interactive tests to determine if your speaker needs to be assessed by an authorised technician or not. Follow the below guide to learn how to complete an interactive test using Samsung Members. Most Galaxy devices have the Samsung Members app pre-installed however if you have un-installed the app or you are unable to locate it within your Apps tray you can simply search and download it within your Galaxy Apps Store.
Tap on for a quick FAQ on the conditions that could affect your speaker when completing the interactive speaker check. If you have already read through the FAQ and you do not hear any improvements with your Speaker, you can click on get in touch with our Customer Service Team for further support or tap on to locate your nearest Service Centre.