How to ensure that my Samsung Mobile device is powered by safe batteries

If your Samsung mobile device's battery is damaged—such as being dented—we strongly advise you to stop using it immediately and replace it with a Genuine Samsung Battery. Using a damaged battery can impair device performance and, in severe cases, lead to overheating, fire, or explosion, potentially causing damage or injury.

Here are examples of situations that could harm the battery:

• Exposing your mobile device to extremely hot environments.
• Dropping the battery itself.
• Dropping your mobile device while the battery is installed.
• Applying external pressure to the battery, such as from a pet biting it.

To maintain safety, use only batteries manufactured by Samsung or those approved by Samsung for compatibility with Samsung devices. Using incompatible batteries, cables, or chargers can damage your device and pose safety risks.

The use of incompatible batteries, cables and chargers could damage your device and, by extension, cause injury.