Why the device heats up while charging the battery?
• While charging, the Device and the charger may become hot.
• During wireless charging or fast charging (in applicable devices), the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation.
• If the battery becomes too hot, the charger may stop charging.
Do the following when the device heats up :
• Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.
• If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
• When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.
Battery charging tips and precautions
• Use only Samsung-approved chargers, batteries, and cables. Charge-related products affect a direct impact on the safety of the user, so be careful when selecting the product.
Note: Unapproved chargers including Car chargers or cables may cause the performance problems and malfunctions or damage the device that are not covered by the warranty.
• Be careful not to let foreign objects into the charger connector (connector, plug). It may cause overheating due to corrosion or temporary short-circuit of power terminal.
• If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.
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