Do I have to Pay for Samsung's Remote Management Service?
No, the Remote Management service is offered free of charge to our customers. Samsung strives to constantly provide our customers with the best support for their products. The Remote Management system is just an additional service we now offer to our customers.
Samsung Remote support service offers you one-on-one support with Samsung Technician who can remotely :
● Diagnose your TV.
● Customise the TV setting for you ( Picture, Sound, etc. )
● Backup and restore your customize settings.
● Reset your TV to the factory default.
● Install the latest firmware.
● Manage Smart Hub optimally.
● Configure Smart Hub and app installation.
● Optimal Picture and Audio Calibration.
Additional benefit is that your TV settings are saved with our servers for future sessions if needed. It’s easy convenient and faster way to get support for your TV.
CLICK HERE to know how to get support for Samsung Smart TV via Remote Management.
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