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Celebra el legado de Disney con el estilo de The Frame con bisel de metal plateado satinado. Nos unimos a la celebración de los 100 años de la icónica compañía, este bisel rinde tributo, aportando a tu espacio un toque de magia Disney.
* El color real del bisel puede variar debido a diferencias en el color del monitor y la configuración de la pantalla.
Disfruta de las mejores historias de Disney en exclusiva en The Frame.
100 obras de arte Disney
Sumérgete en un abanico de cautivadoras obras de arte que dan vida a queridos personajes. Accede a las obras de arte Disney presentadas en la edición Disney100 de The Frame a través de la Tienda de Arte.
* Se requiere una cuenta Samsung para disfrutar del contenido de Disney y de las obras de arte gratuitas. * Se requiere acceso completo a las obras de arte en la Tienda de Arte para unirse a una suscripción. * Las obras de arte de Disney100 están disponibles en formato de imagen estática. * Es posible que la Tienda de Arte no esté disponible en algunos países.
TV cuando está encendida, Arte cuando está apagada
Modo Arte
En lugar de fundirse a negro cuando el televisor está apagado, The Frame se convierte en un lienzo para mostrar tus obras de arte favoritas o tus propias fotografías.
Control Remoto SolarCell
Control remoto que se carga con la iluminación interior
Gracias al panel solar que se encuentra en la parte trasera, ya no necesitas pilas desechables para usarlo; así, aprovechas la luz de tu hogar y contribuyes al cuidado del medioambiente.
* Para cargar el control remoto con energía solar, coloca el control remoto de la pantalla con el panel solar hacia arriba. * Colócalo en la sala con las luces encendidas o cerca de una ventana donde reciba la luz natural del sol. * *Tanto el diseño como la disposición de los botones del Control Remoto SolarCell, pueden variar. * En caso de que se agote la batería del control remoto, puedes cargarlo mediante un cable USB-C. Para comprobar el nivel de batería restante, consulta el Menú de la pantalla (Ajustes > Ajustes generales > Alimentación y ahorro de energía > Batería disponible del control remoto).
* Las imágenes mostradas son sólo ilustrativas y pueden no ser una representación exacta del producto.
Paquete Edición Disney100
The Frame - Edición Disney100
Celebra a Mickey Mouse con el control remoto SolarCell inspirado en Mickey y su icónico rostro grabado en eco-package de The Frame. Cada producto va acompañado de un certificado de autenticidad.
Arte
Disfruta de lo que hay con menos reflejos
Pantalla mate
Disfruta todo tu contenido con la nueva pantalla mate que elimina los reflejos por completo.
* Las imágenes mostradas son sólo para fines ilustrativos y pueden no ser una representación exacta del producto. * Verificado como libre de deslumbramiento por UL en base a los métodos de verificación utilizados por UL. Para obtener más información sobre los métodos de verificación utilizados, visite https://verify.ul.com/verifications/732.
Galerías de clase mundial en la sala de su casa
Tienda de arte
Explora, descubre y descarga más de 1,600 obras de arte de reconocidas galerías de todo el mundo, desde clásicos hasta obras maestras modernas, así como impresionantes fotografías.
* Para acceder a toda la selección es necesario iniciar sesión en la Cuenta Samsung y suscribirse a Art Store. Se aplican tarifas al servicio de suscripción. * Las obras de arte de la Tienda de arte e están sujetas a cambios sin previo aviso. * Es posible que la Tienda de arte no esté disponible en algunos países.
A father is touching his daughter's face on the beach. The moment is captured on The Frame, which is hanging on a wall in a room.
Enmarca tus momentos más queridos
Mi foto
Puedes subir y lucir fácilmente tus propias fotografías o un nuevo retrato familiar. Sólo tienes que enviar tus fotos a The Frame a través de tu teléfono o una unidad flash USB.
* Requiere la descarga e instalación de la aplicación SmartThings para subir fotos personales a The Frame a través del dispositivo móvil.
Tu arte, a tu manera
Lienzo mate
Añade un lienzo mate detrás de tu foto u obra de arte para darle un aspecto aún más realista. Elige entre 5 fondos mate y 16 colores para encontrar el que mejor se adapte a tu imagen
A woman packs her bag and leaves. The Frame, which was displaying an artwork, turns off once it sensed there was no one in the room.
Detecta tu presencia
Sensor de movimiento
The Frame se enciende automáticamente para mostrar sus obras de arte cuando detecta que ha entrado en la habitación. Cuando sales de la habitación, se apaga para ahorrar energía.
* El sensor de movimiento se activa tras encenderlo en la configuración. * La disponibilidad del sensor de movimiento puede variar según el país.
Brillo ajustable a tu arte
Sensor de luminosidad
El sensor de brillo detecta la luz ambiental y ajusta automáticamente el brillo y el tono de color de la pantalla para conservar el aspecto original de las obras de arte, independientemente de las condiciones de iluminación de la habitación.
Diseño
Diseñado para parecer un marco de arte delgado
Diseño de marco moderno
El diseño elegante y moderno combina a la perfección para realzar la decoración de tu hogar.
The Frame is attached to the wall via a Slim Fit Wall Mount. A One Connect Cable is coming out of The Frame.
Al ras de la pared
Soporte de pared Slim Fit
El soporte de pared Slim Fit mantiene el televisor firmemente instalado en la pared, para que se vea bien desde todos los ángulos. Además, un solo cable delgado ayuda a mantener limpio el espacio alrededor de la pantalla.
* La distancia entre la pared y la pantalla puede variar según el tipo de pared y el método de instalación. * Se requiere una caja de conexiones para la instalación. * El soporte de pared Slim Fit, un cable de conexión (5 m) y la caja One Connect Box se incluyen con la compra de The Frame (excepto para 32"). * El cable de conexión (15 m) se vende por separado.
The Height Adjustable Stand rises up to make space for a Soundbar.
Altura que se adapta a tu espacio
Soporte de altura ajustable
Ajusta el marco a la altura que prefieras: levántalo para hacer espacio para una barra de sonido y los dispositivos que la rodean.
* La barra de sonido se vende por separado. Las imágenes pueden variar según el modelo de Soundbar. * El soporte ajustable en altura no es compatible con el modelo The Frame de 32 pulgadas. * El rango de ajuste de altura es de 25 mm. Las dimensiones detalladas se pueden encontrar en las especificaciones. (Tamaño del conjunto con soporte, tamaño del conjunto sin soporte).
Imagen
Mil millones de tonos de color
100% de volumen de color con Quantum Dot
Observa cada color, matiz y tono de tus obras de arte con el mismo realismo que en una galería. La tecnología Quantum Dot transforma la luz en más de mil millones de tonos de colores que le dan vida a tu cuadro.
* 100% de volumen de color medido según el estándar DCI P3, certificado por VDE.
The AI Quantum Processor 4K chip flashes in the center.
Inteligencia artificial tras una imagen y sonido increíbles
Procesador Quantum 4K
El procesador Quantum 4K impulsa todo el rendimiento, optimizando de forma inteligente la imagen, el sonido y otras funciones para ofrecerte una experiencia visual realmente impresionante.
* La experiencia de visualización puede variar según el tipo de contenido y el formato.
Imagen optimizada para tus ojos
Modo Confort Ocular
El exclusivo modo EyeComfort de Samsung ajusta automáticamente la pantalla según las horas de salida y puesta del sol.
* Para utilizar esta función, active el modo "Confort ocular" en el menú del televisor (Ajustes - General y privacidad - Configuración del modo inteligente - Imagen adaptativa - Confort ocular).
Funciones inteligentes
Descubre tu contenido favorito
Smart Hub
Accede fácilmente a tus apps de contenido y streaming favoritas con el nuevo Smart Hub, que pone la selección y el descubrimiento de contenidos en primer plano.
* Es necesario iniciar sesión en la cuenta Samsung. * Es necesario aceptar los Términos y condiciones y la Política de privacidad de Smart Hub antes de utilizarlo. * Algunos servicios están disponibles después de registrarse y suscribirse. * Los servicios de contenidos y las recomendaciones pueden variar según la región. * La interfaz de usuario está sujeta a cambios sin previo aviso.
Refleja tu dispositivo móvil
Duplicidad móvil
Proyecta el contenido desde tus dispositivos móviles para una mayor y mejor experiencia, a través de SmartThings™, o sincroniza tus dispositivos Apple para proyectar mediante AirPlay
* Este servicio sólo funciona cuando la pantalla y el móvil están encendidos. * Requiere la descarga e instalación de la aplicación SmartThings.
* Apple y AirPlay son marcas comerciales de Apple Inc. registradas en EE. UU. y otros países. AirPlay requiere iOS 12.3 o posterior, o macOS 10.14.5 o posterior. * Es posible que Apple AirPlay no sea compatible según el modelo o la zona geográfica.
Ve todo lo que quieras en una pantalla
Vista múltiple
Ve tu programa de televisión favorito, mientras ves como estrenas, todo en la misma pantalla y al mismo tiempo. Haz multitarea con hasta 4 pantallas y personaliza las configuraciones a tu gusto.
* Ten en cuenta que Multi View sólo está disponible en versiones Android 4.2 o superiores. Para dispositivos iOS, AirPlay es compatible con iOS 12.3 o posterior.
Sonido
A person is on a motorboat going around in circles. Soundwaves are tracking the person on the motorboat.
Sonido que se mueve con la acción
Sonido que rastrea la acción (Dolby Atmos®)
Sigue el sonido desde todos los rincones de tu pantalla con la tecnología OTS. Los altavoces de múltiples canales, colocados alrededor de la pantalla, siguen cada movimiento que te acerca a la acción.
* El sonido de disparo superior sólo está disponible para The Frame 85/75/65/55"". * The Frame 50/43/32"" : OTS Lite
Pantalla the Frame donde se ve una banda musical tocando y sincronizandose el sonido con barra de sonido a través de Q-Symphony
Pantalla y barra de sonido en perfecta armonía
Q-Symphony
Q-Symphony permite que los altavoces de The Frame y la Barra de Sonido funcionen al mismo tiempo, para lograr un mejor efecto envolvente, sin silenciar los altavoces de la pantalla.
* La barra de sonido se vende por separado. Las imágenes pueden variar según el modelo de Soundbar. * Las imágenes mostradas son sólo para fines ilustrativos y pueden no ser una representación exacta del producto.
*Las imágenes mostradas son sólo para fines ilustrativos y pueden no ser una representación exacta del producto.
Compra directo. Obtén más.
Envío gratis
Recibe tus productos sin costo y sin mínimo de compra.
Inglés de EE. UU., Español de México, Francés de Canadá, Finlandés, Alemán, Griego, Húngaro, Italiano, Noruego, Polaco, Portugal Portugués, Rumano, Eslovaco, Sueco, Checo, Danés, Holandés, Coreano
Accesibilidad - Conocer control remoto / Conocer menú
Inglés de EE. UU., Español de México
Accesibilidad - Otros
Ampliar / Contraste alto / Audio de salida múltiple / Ver colores / Inversión de color / Escala de grises / Posición de los subtítulos / Zoom en lenguaje de señas / Repetición lenta del botón / Subtítulos ocultos separados / Zoom gráfico / Imagen apagada
Los clientes aprecian que el televisor se vea como un cuadro enmarcado en la pared, no como un aparato electrónico.
Muchos elogian la pantalla mate sin reflejos y la calidad de imagen nítida y vibrante durante la visualización.
Reviewers celebran el Modo Arte por permitir mostrar obras de arte y fotos personales que generan conversación.
Varios usuarios destacan la facilidad de navegación, compatibilidad con servicios de transmisión y excelente sonido.
Algunos reportan problemas técnicos como píxeles muertos o fallos en el Modo Arte dentro de dos años.
Generado por IA a partir de reseñas de clientes, que pueden incluir reseñas con incentivos.
Reseñas con imágenes y videos
Filtros
El orden por relevancia coloca las mejores reseñas en la parte superior. Consideramos los votos importantes, la reseña más reciente, imágenes y otras características que los lectores buscan en sus reseñas.
Ordenar
Filtros
1,335 Reseñas
maisonwithcoco
Product Ratings : 5
(Number of Ratings :9,999)
2023-08-12
Vancouver BC
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
Best TV we’ve ever owned the smart TV capabilities linking all of our streaming services app plus the quality of the picture is beautiful. I can’t tell you how happy I am to not look at black blank screen and how beautiful artwork on the TV when it’s not in use
play video
Recomiendo este producto.
Publicado originalmente en Samsung US
Amoor
Product Ratings : 5
(Number of Ratings :9,999)
2024-02-19
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
Looks great. Its the main talking point to all my guests. Great picture too
play video
Recomiendo este producto.
Publicado originalmente en Samsung Canada
NiqueH
Product Ratings : 5
(Number of Ratings :9,999)
2023-06-03
Maryland
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
We love it so much we wish all our TVs were the Frame TV. Our guests thought they were losing their minds because they thought they had seen a different picture in this spot minutes earlier. The pictures here don’t do it justice. Love the matte finish too. We were so tired of the glare from the sun when we watched tv. Now I have my pick of expensive art hanging over my fireplace. If they all cost a little less, I swear every room would have one. We got this to replace our curved Samsung 65” QLED TV. That thing drove me crazy with the glare and its random restarts. Loving our Frame 65” tv.
play video
Recomiendo este producto.
Publicado originalmente en Samsung US
Newdad09
Product Ratings : 5
(Number of Ratings :9,999)
2023-03-11
Minnesota
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
Added this TV to a Great Room where we used to have art above the fireplace. It looks great and allows us to have TV when we want it and art the rest of the time.
No issues with the light/motion detector as others have complained about. It turns off at night and back on in the morning when I turn lights on or sun comes up.
play video
Recomiendo este producto.
Publicado originalmente en Samsung US
Akyto
Product Ratings : 5
(Number of Ratings :9,999)
2026-05-13
Lomas del Mirador, BsAs, Argentina
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
Compre la tele el año pasado para empezar a juntar cositas para mi primera mudanza. Una vez puesto en la pared, no hace sentido lo hermoso que queda el espacio. Me hizo sentir muy orgulloso poder decir que mi primer hogar se ve asi de bonito, en gran parte gracias a la tele cuadro.
play video
Recomiendo este producto.
Publicado originalmente en Samsung Argentina
Respuesta de Samsung:
2026-05-14
Samsung
Muchas gracias por tu comentario, tu opinión es muy importante para nosotros. ¡Esperamos que tengas una experiencia maravillosa con tu nuevo Samsung! ¡Estamos a tu disposición!
Tasha
Product Ratings : 5
(Number of Ratings :9,999)
2026-02-18
Madison, AL
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] purchased my Samsung Frame TV in 2022, and it’s honestly one of the best home upgrades I’ve made. The picture quality is stunning, but what really sets it apart is the sleek frame design. It truly looks like a real framed piece of art on the wall.
When it’s in Art Mode, friends and family constantly think it’s a picture or a painting — I’ve gotten so many compliments on it. No one believes it’s a TV until I turn it on.
It blends perfectly into my space, keeps everything looking clean and modern, and doesn’t feel bulky like traditional TVs. I love that it’s both functional and beautiful at the same time.
Still obsessed with it years later.
play video
Publicado originalmente en Samsung US
CharStar
Product Ratings : 4
(Number of Ratings :9,999)
2022-11-16
Atlanta
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 4(Number of Ratings :9,999)
Overall it seems to be perfect for my space - low profile and blends well in bedroom space. I sound quality is decent and so is the picture quality (from practical stand point). As with mg other Samsung devices when a scene in a movie is really dark - black/brown - the image isn't great. Another issue I notice there appears to be something wrong with the lighting function of the TV because when the screen is completely black there are white lights imbalance that will cause a issue with tv picture down line. May need to replace this device, due to this defect but overall it's what I need and wanted for YEAR.
play video
Publicado originalmente en Samsung US
Respuesta de Samsung:
2022-11-16
Samsung Brand Ambassador
CharStar,
We appreciate your feedback on The Frame TV’s picture quality. If the image is too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred. Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
You may also want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also customize the brightness level of your screen between 0 – 50 to your preference. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
Please also make sure you’ve got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update > Update Now
I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
ItsBiju
Product Ratings : 3
(Number of Ratings :9,999)
2024-04-25
Garden City Park, NY
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 3(Number of Ratings :9,999)
Watching videos is great on this. Samsung has done a good job with brightness. It's an expensive TV so I would only suggest on buying this if you specifically want to showcase photos. This is a multifacet so it is justified in Samsung's eyes. First-time guests don't realize it is a TV until we put some video on to watch.
I have other Frame TVs and for some reason, this one is the slowest in the UI.
play video
Recomiendo este producto.
Publicado originalmente en Samsung US
Espresso
Product Ratings : 5
(Number of Ratings :9,999)
2023-03-02
caen
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
Après 1 mois je suis satisfait de ma Samsung Frame 65, j'attends toujours le cadre offert.
Facile à régler (moins de 5 minutes).
Le son est bon pour une TV en mode cadre sur le mur.
L'écran mat c'est vraiment le TOP, je vous conseil de tester sur Youtube le Dolby vision, et si vous avez un Home cinéma même si il n'est pas Dolby Atmos de passer sur Netfix et regardez Interstellar avec un système 5.1 ça décolle. Par contre je suis allé en boutique écouter la barre de son Q990B tellement vanter par les influenceurs pour le Q symphonie, il n'y a pas de quoi se relever la nuit, ça vaut pas un Home cinéma, en plus les deux satellites arrière ne sont pas BT et doivent être branchés sur le 220v.
play video
Recomiendo este producto.
Publicado originalmente en Samsung France
Borge A
Product Ratings : 5
(Number of Ratings :9,999)
2023-04-04
Brasília, Brazil
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
Exceptional! The matte screen was perfect for my sunny TV room; the colors are amazing and doesn't look washed like some mate PC monitors; the art mode looks real!
The bad side is that must paid for most of art and is not easy to configure a slide show. Also, custom pictures is limited to 50 pics and there is no slide show mode, afaik.
play video
Recomiendo este producto.
Publicado originalmente en Samsung US
Fark Sayk
Product Ratings : 5
(Number of Ratings :9,999)
2024-12-15
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
I couldn’t have asked for a better addition to my living space. Being able to display my work and the work of other artists in a single space at the touch of a button, Is the perfect solution for an art lover lover with a small wall space. This is the only TV I have purchased and hope it will last.
play video
Recomiendo este producto.
Publicado originalmente en Samsung Canada
Mel888
Product Ratings : 5
(Number of Ratings :9,999)
2023-07-26
Dallas, TX
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
LOVE LOVE my Frame 65" with teak wood trim - It is a work of art in my living room. TV quality is fantastic too. Very bright, matte, no reflections, and great sound. The art shop is easy to use, so I enjoy changing my art of choice every week or so. A+
play video
Recomiendo este producto.
Publicado originalmente en Samsung US
Chris T.
Product Ratings : 3
(Number of Ratings :9,999)
2023-12-22
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 3(Number of Ratings :9,999)
Not as impressed as expected with quality of image, as well as the Samsung formatting for their content. (Formatting being secondary by a long shot)
Image quality is not even close to what expected.
play video
Publicado originalmente en Samsung Canada
Respuesta de Samsung:
2023-12-27
Samsung Support Team
Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.
Jawjagrrl
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-07
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We live in a historical home - to be more specific, a home built to look like a 1690s colonial. We needed a TV that didn't LOOK like a TV. We opted for The Frame and installed over one of the fireplaces and added a traditional gilt frame from an aftermarket company. I keep seasonal period paintings rotating when the TV is not in use, and to the casual vistor it just looks like nicely framed artwork. Does it look like a real Van Gogh on the wall? No. But it's a big upgrade from a big black panel hanging there. You can add your own rotating images too, so the options are endless. Good picture and sound, solar powered remote - would buy again.
play video
Publicado originalmente en Samsung US
KAREN.20
Product Ratings : 5
(Number of Ratings :9,999)
2025-12-10
Colombia
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
Excelente producto lo compre hace como dos meses y tiene una excelente imagen un modo de cuadro que se adapta al ambiente automáticamente y estéticamente es muy lindo
play video
Publicado originalmente en Samsung Colombia
Respuesta de Samsung:
2025-12-15
Performance Team
Muchas gracias por tu atención. Tus comentarios son muy importantes para nosotros. ¡Esperamos que tengas una experiencia maravillosa con tu nuevo Samsung! ¡Estamos a tu disposición!
MatteLove
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-26
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Didn’t know about The Frame until I started looking for a TV with shallow depth that would blend in with our home decor and artwork. I was very pleasantly surprised to find it, exactly what I was after. Even more pleases when it arrived and I got to see how beautiful the image quality is and how seamlessly it integrates all the smartTV functions. It was also relatively easy to install by myself and the frame itself is brilliantly designed, pops right on. The matte display is gorgeous and works perfectly in our bright living room with no glare whatsoever. Displaying artwork is easy and adds character to an otherwise black hole on your wall.
play video
Publicado originalmente en Samsung US
Bazmwc
Product Ratings : 5
(Number of Ratings :9,999)
2023-05-19
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I rarely give 5 stars but this Samsung TV earned it. With this tv you definitely get your moneys worth. The picture quality is so rich in detail and full of color that watching a football game makes me feel like I'm in the stands watching it in person. No need for a sound system because it sounds like Samsung crammed a subwoofer in the TV. The sound quality is so good it feels like I'm in a movie theater. Samsung makes family movie nights unforgettable. As a child o noticed my Dad always bought Samsung TVs and you he told me no one does televisions better than Samsung. He's right. Thanks, Samsung, for all the good memories and many more.
play video
Publicado originalmente en Samsung US
Tony01
Product Ratings : 2
(Number of Ratings :9,999)
2023-11-13
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 2(Number of Ratings :9,999)
Unfortunately, after 2 years, lines of pixels are dying on the television, which s unacceptable for a TV that price.
play video
Publicado originalmente en Samsung Canada
Respuesta de Samsung:
2023-11-15
Samsung Support Team
Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.
Katryn M.
Product Ratings : 5
(Number of Ratings :9,999)
2023-12-15
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
Love this tv. I researched many tvs before getting this one. We have a big window in our living room so no matter what, if we have sunlight there’s always a glare on the screen. With the Frame tv, because it’s matte and there’s no glass type coating - it doesn’t matter how bright the room is, the tv never has a glare. The picture is beautiful. And I’ve had dozens of people talk and comment about how beautiful it is when it’s displaying artwork. My 1 and only complaint is actually when it comes to uploading my own digital artwork (purchased from Etsy). You can only upload one image at a time or the app freezes. And even then the app is super leggy.
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Recomiendo este producto.
Publicado originalmente en Samsung Canada
Jmack22
Product Ratings : 5
(Number of Ratings :9,999)
2024-05-21
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] It amazes me how many friends & family are fooled by the matte finish and the framing option we chose. My sister-in-law asked us when we decided on such a cool art piece. Then I turned the tv portion on and it blew her mind. This fits so nice in our main living room as a decorative piece when not in use. The seemingly endless choices of art from the art store is a must as well. Changing the art can set a mood for the holidays or whatever the occasion may be. I also like the connectivity with my other Samsung products, like my kitchen appliances, phones, and tablets. It also has been integrated into my home automation with Alexa devices.
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Publicado originalmente en Samsung US
Artgallery
Product Ratings : 5
(Number of Ratings :9,999)
2023-05-31
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This is my favorite purchase I have ever made. The color, the image, everything in the screen is simply brilliant! Everyone in my family loves this tv! The ability to use the art gallery and its various categories or use your own images is so wonderful!
It is much more than a tv, it is art!
Every television I purchase from now on will definitely be a Samsung frame. I smile every time I look at it. The ability to watch a show or choose art according to your mood, the season, or occasion is just excellent. I wouldn’t trade it for anything. Using a beautiful frame around the tv makes it look like an art gallery piece!
Everyone who sees it wants one!
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Publicado originalmente en Samsung US
BAHA8084
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-09
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I love this TV! It looks sleek and has great picture quality! Sure there are better TVs but none can turn into a picture and blend in to your living space! I have the 2019 version in my bedroom and I love it. I was considering purchasing a new one for the living room after selling our curve TV. As I researched more about the 2022 version, I was convinced with the anti glare feature and it is awesome! I got the 75" and it looks cool! Awesome picture quality and looks beautiful with the TV off when displaying art! Everyone who comes over always talks about it and is amazed! I will most likely continue to buy this TV series in the future!
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Publicado originalmente en Samsung US
Zachster
Product Ratings : 4
(Number of Ratings :9,999)
2023-05-08
Ft Worth TX 76012
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 4(Number of Ratings :9,999)
Installed for a client today and looks wonderful in their bedroom. Apple TV 4k, Sonos Arc, and their smaller sub, with a custom frame, quite the stunning purchase. All in all, I wish Ring were just a little bit friendlier with the included CCTV app, and that the doorbell ring and included Talk and go fullscreen actually showed up correctly- i think it would with a google doorbell- but truly don't know what people expect from a very specific tv that has a learning curve. I am quite pleased overall. Installed 4 total today, 2 43" and another 65".
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Recomiendo este producto.
Publicado originalmente en Samsung US
Foursonbee
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-25
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We have 3 Samsung frame TVs in our sports room. One 75” and two 55”. Each of these TVs when “Idle” show family photos. Several visitors have been shocked when we turn on the TVs and begin watching the sport of the hour. I would definitely buy again. Oh, and the picture quality. Excellent is my best description. Maybe wonderful could further describe but it’s crystal clear and we couldn’t be happier. Well, in reality I could. I want a fourth, almost have my wife talked into an 85” for a bare wall. We are still renovating so the photos show a cluttered room and an older Samsung tv waiting to be used on the porch but the photos show our current usage.
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Publicado originalmente en Samsung US
KaddyWilly
Product Ratings : 5
(Number of Ratings :9,999)
2023-09-13
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I chose the TV for my new townhouse. Honestly I don't like TV's above the fireplace but it's the only place I could put it. The design of this TV is so great that I actually love it above the TV! It doesn't even look like a TV with its slick design. I bought the teak frame with it and when it's on the artwork display it really looks like a piece of artwork. I love that the mount it came with is super slim so this TV doesn't stick out from the wall. The connector wire is awesome too so I don't have a bunch of wires hanging from the TV. I am very focussed on design and this TV has it all, Samsung really thought of everything.
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Publicado originalmente en Samsung US
stanmed1
Product Ratings : 5
(Number of Ratings :9,999)
2022-05-17
Lynchburg
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We are so excited to own a brand new 65" Samsung The Frame QLED 4K Smart TV 2022 version! It is a piece of art, a beautiful 4K set, a Smart Hub and a Media Hub. The TV is supplied with a wall mount as well as a pair of legs. I have installed it on the wall and man it looks terrific. When it displays works of art in Art Mode, the paintings come to life thanks to its matte screen. You can see all the details of the painting, water colors and oils especially stand out. We have subscribed for a year of Art and can access different world renowned galleries. You also have an option of uploading your own pictures so it is a great plus. I really like Tizen OS that runs this TV, I think it is intuitive and easy to navigate. You have all your apps, inputs displayed and with the help of the solar powered remote you can enjoy the content right away, the remote itself has dedicated buttons to get Netflix and Disney Plus to be up and running in no time. The picture quality is excellent, crisp and punchy thanks to Quantum 4K Processor. This TV comes with a media box (one connect) that has all your HDMI inputs , USB and a thin cable that you connect to the TV. You can put this box away so that your cables are concealed that way and nothing is hanging down from the TV itself. I also enjoy a feature called Tap View. I just simply tap my phone on the TV and start casting. Streaming my favorite music through The Frame and enjoying an enhanced visual listening experience with Music Wall feature is also a huge plus.
Love this set, it is a centerpiece in our room and it is definitely a one of a kind TV! I received this TV at a discounted price in exchange for my honest opinion.
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Respuesta de Samsung:
2022-05-18
Samsung Brand Ambassador
Hi stanmed1,
Thank you for sharing your photos and experience with Art Mode on your 65” 2022 Frame TV! Art Mode allows you to add Photo Filters, various border styles and color mats to match your images or surroundings, as well as settings to adjust brightness & color tone. You can even activate the built-in motion sensor so whenever you walk into the room, your TV displays one of your favorite selections.
If there’s anything we can help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Schluda
Product Ratings : 5
(Number of Ratings :9,999)
2022-06-01
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This TV did not disappoint. I mainly use the TV for watching sports and playing video games. During March Madness I had the TV split into 4 to watch all the games at once!
I paired this with a Samsung soundbar, the TV had good sound on its own but the soundbar added the extra experience when watching live sports. We also love that it displays art while sitting idle.
Mounting the TV was a bit of a challenge just because of the size but the mount and instructions were easy to follow. Took about 1 hour to get it hung on the wall.
Overall I would recommend this TV to any entertainment lover looking for a theater TV experience.
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Publicado originalmente en Samsung US
thetoad
Product Ratings : 3
(Number of Ratings :9,999)
2022-10-10
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 3(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Picture is good, design is great and it blends in well with other framed paintings/photos.
There is a large oval that occupies the left side of the screen that when black, is lit slightly different. It is not noticeable when watching movies, only in all black or very dark scenes is it apparent.
The televisions volume fluctuates randomly. We have the auto volume feature turned off, but it still seems to randomly rise and lower from time to time.
The television also occasionally loses wifi signal for no apparent reason. The only way i've found to fix it is unplugging the power from the receiver and then plugging it back in.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2022-10-11
Samsung Brand Ambassador
thetoad,
Thank you for sharing your experience with The Frame TV. I apologize for the inconveniences you have had with the inconsistent sound volume.
The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to: Menu > Settings > All Settings > Sound > Expert Settings > Auto Volume = On
You may also want to perform a Sound Test under Support > Device Care > Self Diagnosis > Sound Test
To address the Wi-Fi issue you've mentioned, you may also want to go through these steps to check your network connection:
1) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
2) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
We also appreciate your feedback regarding the screen abnormalities you’re seeing, and we ask that you please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test
If this occurs on all sources and the picture test, this will require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
JoannaTG
Product Ratings : 5
(Number of Ratings :9,999)
2024-07-26
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I absolutely adore the screen on this TV. The matte finish of it, the way it looks in contrast to the white frame I chose for it. I love the minimalist look of it when it's off, even though I'm not a minimalist person at all. Crisp picture and the art display are probably my favorite features on this TV. I've also used the embedded Xbox streaming app for the TV, and can report that the games stream mostly as well as on any other devices meant specifically for that.
I honestly don't have much negative to say about this TV. It's just one of those products where everything truly delights me, down to the solar-charging remote.
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Publicado originalmente en Samsung US
Homeproducts
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-12
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] The Samsung frame TV is a great addition to our home. It is slim and looks perfect mounted in the living room. We decided to add picture frame on each side to complement the frame aspect of the tv. For not having surround sound the tv speaker is sufficient enough for the space. We usually do not have to go over volume 17, which is pretty impressive. The only negative if there are any, is just to be cautious when you buy an open box. When we got our tv it ended up having a yellow tint right in the middle of the screen. We contacted customer service and they were out quickly to resolve the issue. Over all a great purchase.
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Publicado originalmente en Samsung US
Jmh21057
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-25
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I love the fact that it looks like a art on the wall. It turns itself off at night and in the morning a painting has magically appeared. The interface is great and works seamlessly with Apple TV, direct tv and all the streaming services. Now instead of having three remotes, we just use one. Everyone who comes over to our house is blown away by how great it looks in art mode. It also has a great picture for watching movies and such. We are very, very happy with it.
We did have to move some cable and power outlets so we could mount it flat on the wall. I love the fact that there are no wires on my mantle anymore. Now all I have to do is sand and repaint the wall!
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Publicado originalmente en Samsung US
Scotty B
Product Ratings : 4
(Number of Ratings :9,999)
2023-07-10
Las Vegas, Nevada
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 4(Number of Ratings :9,999)
This is really a wonderful television! Even without considering the artwork aspect, it’s worth every penny. The flush-mount, awesome. “One Connect” box, awesome. Razor-sharp resolution AND a glare-less screen, double awesome. Now, on top of all these features you add the artwork and that really makes it an amazing TV.
The settings and features navigation is rather cumbersome and not fluid. Also, most of the bezel colors are not available from Samsung. A large array of options are advertised but not provided once you get the TV and inquire about them.
Even if I was aware of the two major flaws, I would not hesitate in purchasing this product. Very, very nice!
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Recomiendo este producto.
Publicado originalmente en Samsung US
Hannah
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-25
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Our family was looked for a television that would not be distracting due to a large blank screen when turned off and the frame was the perfect solution. I am really enjoying the different artwork that is displayed when the TV is off, the smart TV connected very quickly to the Internet, the TV was easy to set up and is very intuitive for adjustments and logging in to each subscription that we have. We purchased the brown frame that looks like mahogany wood, the installation could not have been easier, and the overall appearance is exactly what we expected from shopping online. We could not be happier.
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Publicado originalmente en Samsung US
SamsungScotty
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-05
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Great job Samsung! you have really outdone yourself. the 55” the frame tv is masterfully art and a tv with great qualities. it displays art when turned off, and is a quality tv with great depth! i did not have to persuade my wife very much for her to agree to this purchase. she loved the idea from the beginning especially with family coming in town for x-mas. when our family arrived they complimented us on the great looking photo of a picture above the fireplace only later to show them it is also a great tv. again great job and we are extremely satisfied with this tv. would recommend it to anyone!
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Publicado originalmente en Samsung US
MadMatt
Product Ratings : 1
(Number of Ratings :9,999)
2023-11-25
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 1(Number of Ratings :9,999)
I’m sure the TV is great, but unfortunately I can’t even get it mounted. I’ve mounted about 8-10 TV’s, and so far I’ve never had any problems with them. Unfortunately, this is not the case with The Frame. Every single piece of mounting hardware is garbage. I completely stripped the head of a screw the second it hit the stud (happened with every screw that went into the stud, the paper guide is a waste, the brackets are ridiculously difficult to level, the instructions are useless and hardly have any words, and all of this on top of it being for the most important TV to mount well. My wife and I started to consider returning it out of pure frustration. And again, I’d like to say, we’ve mounted plenty of TV’s before.
All of our friends were waiting to hear about the amazing Frame, but our recommendation is not to buy it unless you want to pay someone else to mount it. 0/10 on the mounting difficulties alone.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-11-27
Samsung Specialist
MadMatt,
Thank you for sharing your thoughts on The Frame TV's wall mount design - we'll be sure to pass your feedback along to our internal teams.
If you’d like more help with installation, please give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Jeffo2024
Product Ratings : 5
(Number of Ratings :9,999)
2024-03-25
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We have two 55” Frame TVs, one in the kitchen & one over the fireplace, just for art. The entire family (including our 1 year old grandson) appreciates rotating art & artists across so many different genres. We mounted both TVs on motion frames to optimize viewing angle depending on our location in an open floor plan. The tilt & the matt finish eliminates glare despite being opposite a wall of windows & patio door. We appreciate sharing a single art subscription across multiple frame TVs. We will definitely buy more for art in every room. It lights up our home and creates an inspiring vibe.
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Publicado originalmente en Samsung US
Raven784
Product Ratings : 5
(Number of Ratings :9,999)
2024-10-14
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] The Samsung Frame is so much more than a television, it’s a work of art! The classic slim lines and the way it hugs the wall is truly a display seen only in art museums. Programs are detailed and very crisp so much more than a regular TV. The Samsung channel programming that comes with it is an extensive list full of variety for every viewing choice. It offers so much more than a typical TV, and is so Smart it even helps me perform the task at hand when I’m trying something new on one of the many choices and walks me through it! I love my Samsung Frame and so will you! My neighbors do!
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Publicado originalmente en Samsung US
CFaberi
Product Ratings : 5
(Number of Ratings :9,999)
2023-07-17
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
(Esta reseña se ha recibido a través de una promoción.) Tener el The Frame es algo increible, desde que lo adquiri la verdad ha sido estupendo, siempre lo veia en reseñas por videos y me encantaba, hasta que lo pude tener. El marco en nogal, el panel matte, la calidad del QLed es impresionante, los cables que no se ven y que todo va conectado aparte es muy comodo y elegante, ademas del wall-mount que hace a la vista ver que the frame esta incrustado a la pared, todo es buenisimo, gran variedad de pinturas por diferentes artistas para elegir en el modo arte, hasta como viene preparado para que uno lo pueda instalar facilmente, lo recomiendo 100%.
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Publicado originalmente en Samsung Argentina
IamZero
Product Ratings : 5
(Number of Ratings :9,999)
2024-05-25
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I love my Samsung frame picture options. You can load your own photos, obtain free ones or subscribe to art picture groups, an example would be beaches, nature, architecture, etc. .
I use all of the above, depending on my mood. Today I have a picture of my 61 Rambler driving on a country road.
This tv's organization is the best for streaming movies, it is easy to find all the channels you are looking for.
When not watching movies, it just looks like another picture on the wall!
Best home decor/electronics device since I don't know when. I purchased another frame tv in 43" also for the guest room, since you can never have enough TV's or picture frames!
Thank-you Samsung. Awesome product.
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Publicado originalmente en Samsung US
Nycole007
Product Ratings : 5
(Number of Ratings :9,999)
2022-05-10
Newark
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I’ve had my eye on the Samsung Frame tv since it came out. I’m so glad that I took the chance and purchased. It’s one of the flattest laying tv’s that I’ve ever seen. The picture and sound quality is amazing. I love how the setup with my phone and the app was seamless. The overall setup was less than 30 minutes. Another thing that’s impressive with the tv is the actual ability to have it as wall art. I love…love…love…that feature. There are tons of apps available to use on the tv. I love the Samsung health app that gives you tons of access to exercise videos. I tried this one rainy Saturday and was quite impressed. Of course, I’m still getting to learn about my new Samsung Frame tv so I’m sure there will be more cool features to discover. Overall, what I’ve discovered in the time that I’ve had it…I’m very happy and so impressed. I definitely would recommend the Samsung Frame tv. I received this product at a discounted price for an honest review.
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Eric
Product Ratings : 1
(Number of Ratings :9,999)
2022-05-10
Canton, Ga
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 1(Number of Ratings :9,999)
we bought a 65” and a 55” and absolutely loved the sleekness, fit to the wall, and the new instructions of the wall mount made it easy to use as well. unfortunately within the 1st week our 55” has dimmed on the right side. we were sooo exited to show everyone at our house warming party but whem we turned on our work of “art” we were devastated that the tv was already defective. our 65” is perfect. its lretty far away from our router and still picks up the signal perfectly. hopefully samsung stands by its product and replaces this tv. i will update as we go through the warranty process.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2022-05-10
Samsung Brand Ambassador
Hi Eric,
It’s unfortunate to see you're experiencing partial screen abnormalities with The Frame TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please call us at 1-800-SAMSUNG for service and a Support agent will gladly help with this. Agents are also available via LiveChat and can be found at the ‘Support’ link on the Samsung website homepage.
We hope to hear from you!
~ Samsung Specialist
USAborn
Product Ratings : 5
(Number of Ratings :9,999)
2023-08-08
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We have had Samsung tv’s for approximately 20 years, and all have functioned flawlessly. This most recent one is the Frame 75”, and we have been very pleased with it, but do wish the cost was slightly less, along with the cost of adding a frame to it, maybe I’ll make my own someday to compliment its appearance. We mainly stream through wifi, on multiple sources. We do run into some lag issues at times, but not sure if that is due to the streaming source, wifi speeds, and/or the memory in the tv to compensate for buffering? Overall, our experience with Samsung tvs has been stellar !!
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Publicado originalmente en Samsung US
YaYa
Product Ratings : 4
(Number of Ratings :9,999)
2022-12-01
Tennessee
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 4(Number of Ratings :9,999)
We just purchased our Frame TV to replace the one over our fireplace and couldn’t be happier with the look. I can’t comment on the operation as it’s so new to us and we’re still learning the technicalities. I plan on having a gorgeous frame made for it but not sure about the sensors with that.
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Publicado originalmente en Samsung US
PATB
Product Ratings : 2
(Number of Ratings :9,999)
2022-06-13
San jose ca
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 2(Number of Ratings :9,999)
i purchased the 65-inch 2022 samsung frame. the motion sensor and settings for art mode do not work. i have had samsung technicians to my house twice now. both of their attempts to fix the tv were ineffective. samsung claims they are sending me a one connect box, and i will now have to pay my electrician to come back and install the new one connect box, which is behind the tv mounted on the wall. i’ve spent at least 8 hours trying to get this resolved, and still nothing has fixed the problems. horrible experience, especially as i have purchased 4 samsung tvs over the last 12 years.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2022-06-14
Samsung Brand Ambassador
PATB,
Thank you for bringing your concerns to our attention. We were able look further into your contact with our service team and have escalated your case. A service representative will be contacting you shortly.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
Should you wish to contact us directly with your ticket number, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
CentralPerk
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-05
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This TV has an exceptional picture. I was not expecting it to be this great, honestly. I got this TV because my wife liked the standby mode where the TV looks exactly like a piece of artwork. It's remarkable how this TV doesn't even look like a TV when it's in art mode. I also love the connect one box, it limits the cables running down from the wall and looks aesthetically pleasing. The bezel and slim mount are also nice touches to make this TV not even appear as a TV when in art mode. My only complaint is the mount itself; requires me to put 8 holes in my wall compared to the typical 4 because of the two piece system. If there was a way to make this mount available in one peice, that would be more ideal.
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Publicado originalmente en Samsung US
Disappointing
Product Ratings : 1
(Number of Ratings :9,999)
2023-08-09
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 1(Number of Ratings :9,999)
[This review was collected as part of a promotion.] My Frame worked fine for about 9 months. Then it decided to switch from Art mode to TV on its own. Numerous discussion boards document the same issue for what appears to be hundreds (thousands?) of other people. And nobody has a fix. Appears maybe it was a software update that ruin this product. Pointless having a Frame if you cannot trust it to display art without switching to TV randomly, like at 2:00 AM! Until Samsung fixes this for all their customers I would not buy a Frame! Unless you want a black screen hanging on your wall. I guess the black screen compliments my space.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-08-09
Samsung Brand Ambassador
Hi Disappointing,
We appreciate you sharing your experience with The Frame TV. For optimal performance, please be sure you're running the latest firmware version. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
If you have any questions or need further help, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
ArtModeActivated
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-31
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] When we were looking for a television for our new home, we knew we wanted something that would last for years, but we especially wanted something that wouldn’t *look* like a massive tv in our new space. The Frame TV has been perfect. Being able to so easily add art or pictures allows me to “redecorate” as often as I want. I can add seasonal art or special photos for any occasion. And it is SO easy to operate, which is a huge plus.
The truth is that I was concerned we would spend the money for a premium product like The Frame and regret it. But thankfully, the opposite is true! We get comments about our “art” and how great it looks above the fireplace… and every time, I’m glad we went with The Frame.
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Publicado originalmente en Samsung US
Marlyn Persaud
Product Ratings : 5
(Number of Ratings :9,999)
2023-12-06
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
I've had the Samsung Frame for well over a year and what a fabulous addition to our home. There is a wealth of artwork to display from around the globe (subscription-based). You can search the artwork by artist, subject, colour theme and much, much more. Or, if you would rather, you can display your own photo album. I currently have mine set to display my daughter's sketches. When we bought the Frame, we thought the TV would be mediocre as this was more about displaying art. We were wrong. The TV is fantastic - great picture & sound. I highly recommend the Frame by Samsung.
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Recomiendo este producto.
Publicado originalmente en Samsung Canada
30somethingFAMof3
Product Ratings : 5
(Number of Ratings :9,999)
2023-09-22
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] The Frame not only perfected the ability to have your television set the ambiance in your home, it also is the best Smart TV we have ever owned. I'll lay out the bullet points.
We have called our 2 yr old'sgrandmas and grandpas with this television through the camera you can purchase as well.
You can talk to the television and tell it what to do.
You can split screen your computer or phone and any app you want.
The power cord is non-existent and is easy to set up.
You can pick the color frame that works best for you.
The consistently updated art store has every painting ever made it seems like.
We have purchased the Samsung sound bar & bass, which has completed our very pleased experience with this television.
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Publicado originalmente en Samsung US
Matthew R.
Product Ratings : 5
(Number of Ratings :9,999)
2024-01-31
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
The picture is great, it fits on my wallmount (I have a sanus, so didn't use the one in the box). And the fact that it is a matte screen is great, because where it sits there is plenty of natural light.
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Recomiendo este producto.
Publicado originalmente en Samsung Canada
Topofthemountain
Product Ratings : 4
(Number of Ratings :9,999)
2023-09-13
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We love the novelty of The Frame TV and the life-like art it projects. Our family and guests thought it was a real painting hanging on our wall.
This is our first “non Sony” TV we have owned in over 20 years. It is taking some time to get used to the operation of the remote and on screen menu.
The install/mounting of the TV was slick and straightforward.
I haven’t been able to figure out how to add an app to those shown on the TV. I am able to find and download a new app, but it doesn’t show up on the main screen with the other apps. So, this is a little frustrating.
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Publicado originalmente en Samsung US
NewHouseNewTV
Product Ratings : 4
(Number of Ratings :9,999)
2024-09-10
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] The Frame TV was a very nice addition to our space above the fireplace in our living room. We love the artwork that is motion/light sensitive so it is on when we are in the room but sleeps all other times. Picture quality and streaming is very good.
The only issues we have occasionally is sometimes it doesn't immediately recognize when switching between other input sources so it has to be turned off and on again to work as expected. This can be frustrating. And the art sometimes doesn't come up automatically but rather it goes to the art menu screen and we need to reselect the art we had scrolling. The annual artwork membership is a little pricy for what you get.
Otherwise great TV, would highly recommend.
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Publicado originalmente en Samsung US
Adam G
Product Ratings : 5
(Number of Ratings :9,999)
2022-05-13
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] i love my new 55" samsung frame tv. the picture quality is amazing and the picture is still visible and clear when the room is filled with sunlight. it is so amazing to walk into the room and have artwork appearing instead of a black screen. in order for the art to appear on the screen when you are not watching tv, you can purchase a subscription, purchase a piece of art, or upload your own photographs or downloaded artwork. in order for the image to fill up the entire screen, it must be formatted to 3840x2160 pixels. you can also configure the tv so that the artwork does not appear on it until the tv detects motion in the room. this feature is great to protect your tv screen and the artwork appears in mere seconds.
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Recomiendo este producto.
Publicado originalmente en Samsung US
Kkmath
Product Ratings : 5
(Number of Ratings :9,999)
2023-09-18
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I have wanted the frame tv for so long, but was hesitant due to the cost compared to similar tvs. I finally got one and I could not be more thrilled! It looks like art on the wall and looks beautiful in my living area… much better than a black rectangle on the wall! I can customize the screen for different events or holidays. For instance, I made a screen with a background of roses and the words “Will you accept this rose?” for a “Bachelor” viewing party. The tv picture itself looks great and doesn’t get a glare from our windows like our old tv did. Highly recommend!!
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Publicado originalmente en Samsung US
KandM13
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-05
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] The Frame is so much more than a mere TV. The picture and sound quality are superb. We love watching sports, streaming movies, and occasionally gaming. But far beyond when it’s on, we love the ability to display art and have it blend seamlessly in to the wall among the other hanging pieces. We went 5 years without a TV on the wall because we hate the big black box hanging there, but not anymore! Visitors often will compliment us on the art on the wall and ask about it. They’re shocked when they find out it’s a TV! It’s easily the best tech purchase we’ve made in years.
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Publicado originalmente en Samsung US
Terrible
Product Ratings : 1
(Number of Ratings :9,999)
2023-01-08
Seattle
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 1(Number of Ratings :9,999)
The mounting template has ruined this tv for me. There are three arrows on the mounting template for whether you are using a vertical or horizontal mount. In my foolishness I thought the center arrow could be used as a centering guideline for either position. I was wrong now I have to do surgery on my walls to remove my anchors because if removed normally (letting them drop behind the wall) they would fall on the firebox and potentially cause a fire. For some reason the 43" mount is super specific and does not have any horizontal play like a normal French cleat mount would.
Seriously why is there no centerline on this freaking template!!!!
Tv itself is fine though, but it doesn't really look like a picture at night.
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Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-01-10
Samsung Brand Ambassador
Hi Terrible,
Thank you sharing your experience with the wall mounting template included with The Frame TV. Your thoughts are greatly appreciated and will be shared with our design team.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Photopa
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-05
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We have put a lot of our travel photos that we feel are art worthy on the TV. So when we enter the room there are our pictures that remind us of the time we had there. And when we walk away the TV turns off.
Putting the pictures on the TV has been fairly easy and when our guest come over that marvel at how great the pictures look, they can't believe that its not a big piece of art on our wall. We are very happy with the TV and the how it works very well and the other options available like the prime TV and how easily it is to switch between art mode and TV mode.
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Publicado originalmente en Samsung US
mtrisamsungframe
Product Ratings : 5
(Number of Ratings :9,999)
2022-06-16
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] My wife and I were discussing what to place on top of the fireplace, she wanted a painting, I wanted a TV. We decided to give The Frame TV a try since it allows the display of pictures as well. This was a perfect compromise. We are both happy now. The TV is very slim and does resemble a picture frame. The installation was not too bad. I was able to do it myself. The pictures look very realistic with the matte display and have minimum glare/reflection. The quality of the TV image is really good and the sound is loud enough so I am currently not using a sound bar or amplifier. Finally, it comes loaded with a few apps like Netflix and you can load some of the other popular apps like GoogleTV. I would definitely recommend it.
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Publicado originalmente en Samsung US
MidCenturyModern57
Product Ratings : 5
(Number of Ratings :9,999)
2024-10-14
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I love the frame TV. The ability to display art, change art or display your own art when not using as a regular TV is unmatched. In addition The picture quality is excellent and I love the no glare since I have a huge window in the same room. The TV is great but the look of having art on your wall instead of a large black box is priceless and so much fun. The art membership is worth it. They have so much to choose from and you never get bored. It is also easy to upload your own photos etc for display which has been fun for birthday parties. I highly recommend.
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Publicado originalmente en Samsung US
NikkiLee
Product Ratings : 4
(Number of Ratings :9,999)
2024-09-25
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] After thinking for several months about this TV I went ahead and bought it last fall. I'm really happy with the overall aesthetic. I love love that I no longer have a black hole on my wall, that I can display my art and my own pictures on the TV and it looks amazing. Everyone is impressed by the picture quality. Once in awhile the remote is not as responsive as I like and I hope that that gets fixed soon. I also wish that more apps were available on Samsung TVs. And I think with the investment that we make in the product itself that the art store should be free.
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Publicado originalmente en Samsung US
Flex
Product Ratings : 5
(Number of Ratings :9,999)
2026-05-06
Resistencia chaco
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
Compré por la página de Samsung y llegó perfecto. El producto es espectacular!
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Recomiendo este producto.
EvelynQ
Product Ratings : 5
(Number of Ratings :9,999)
2026-05-26
Peru
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
Me encanta. Ya llevo usándolo 5 meses y todo bien
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Recomiendo este producto.
Publicado originalmente en Samsung Peru
ModTVnwr
Product Ratings : 4
(Number of Ratings :9,999)
2023-04-25
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Overall, this is a good TV. The look of it is clean, modern, and blends well into my decor. The built-in menus and apps work well and (so far) the speed of the TV is fast.
You will want to make some picture calibration adjustments to get the most out of this TV. Most important: turning the brightness down and turning off the motion blurring "cinematic mode". With some tweaks, the picture looks good.
The best part? The anti-glare finish. It really works well!
My only complaint is some light bleeding / blotches that come through in very dark scenes when watching in the dark. For example, a space scene in a movie exposes some light blooming in the panel I got. Hopefully it doesn't worsen over time.
In general: would recommend.
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Publicado originalmente en Samsung US
Panahank
Product Ratings : 5
(Number of Ratings :9,999)
2024-09-10
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] "I’m absolutely in love with this TV! Installation? A total piece of cake – and that’s coming from a senior citizen, no less. Setting it up was a breeze and the features? Wow, just wow. We use it mostly for streaming, and it handles all the platforms like a champ. What really blows me away is how it takes up zero space in my room! Plus, when it's off, it turns into an art gallery with my favorite pics. My only regret? Not going BIGGER! Seriously, since this beauty doesn’t hog any floor space, go ahead and treat yourself to the biggest screen you can!"
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Publicado originalmente en Samsung US
CBRacerX
Product Ratings : 5
(Number of Ratings :9,999)
2023-04-27
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] The 75" Samsung Frame has been an excellent update to the 63" Samsung Plasma it replaced in our living room. Light and easy to install, with the single wire connection to the control unit a real benefit. The picture quality is excellent and the screen is visible and bright even in direct sunlight. The powered off image display really minimizes the "TV in room" look. We used a mount that allows lowering the TV for easier viewing. It's a five star TV ownership experience. The remote is pretty easy to use and includes solar charging which is a plus.
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Publicado originalmente en Samsung US
tester89
Product Ratings : 4
(Number of Ratings :9,999)
2023-05-31
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This TV is excellent, and the matte display really does make certain pictures look like artwork when the TV is in art mode in my living room. When watching television, the images on the screen are crisp and clear, and the refresh rate seems to be adequate. The speakers in the television are adequate, but I am using wireless Sonos speakers for much better sound quality with my viewing. I want to use a bezel for this television to make it look more like artwork in my living room, but I am currently undecided between the wooden or beveled white look.
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Publicado originalmente en Samsung US
mamaknowsbest1
Product Ratings : 5
(Number of Ratings :9,999)
2022-05-17
Lynchburg
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I am very excited to be an owner of a new Samsung Frame TV 2022! It is stunning, beautiful and simply deserves to be on your wall! I really like how it displays art and with its new matte screen, so no more glares! I mean the works of art look like we have a beautiful art collection and when my family or friends look at it they almost want to touch it as the paint and oils look so real! I was very impressed with an easy set up: you can get it going within minutes, either with a QR code or right on the TV screen. SmartThings app is a must to get all the features and functions enabled. Once you go through the setup process, I recommend that you update to the latest firmware, so you are all up-to-date. The first night, we watched Disney Plus and 4K picture is Amazing! The colors are crisp, the contrast is great we could not take our eyes off the TV.
I must say the Samsung jam packed this TV with tons of awesome features. It has Bixby voice command, I already paired my Galaxy Watch with it and I am ready to do work out sessions offered for free! I love its Solar slim remote, no more batteries needed, it just charges with any source of light. I will be ordering additional bezels to customize my Frame to whatever I feel like on that day, as they are so easy to replace. I am so glad Samsung continues to make this Frame TV better each year!
I have received this Frame TV at a discounted price in exchange for my honest opinion.
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Rand
Product Ratings : 5
(Number of Ratings :9,999)
2023-09-02
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
I have two Frame screens. 43" and 55" Both work very well and I absolutely love them. I purchased them for one reason, to display my photographs and they work extremely well for that purpose. I don't watch a lot of television on large screens so I can't provide input on that usage. If I have any suggestions, it would be to provide more options for matt colors. Also, the software for displaying and loading personal photos could definitely be improved although it is obvious that Samsung wants you to subscribe to their art library. Beyond that, I am considering purchasing at least one more if not two more screens as they work very well for my usage.
Publicado originalmente en Samsung US
Willardphoto
Product Ratings : 5
(Number of Ratings :9,999)
2024-09-10
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] As a photographer the Art Mode on the Samsung Frame has become a part of my work flow to spend time viewing my photos on the wall and setting up a slideshow of recent photos to display is a breeze. The Frame is amazing in our small apartment, sitting flush on the wall and having a large piece of art displayed really elevates the aesthetic of the entire room, and when we want to watch Movies or have football Sunday the picture quality is fantastic. It really feels like more than just a TV and I don't think I can go back to a normal TV ever again!
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Publicado originalmente en Samsung US
beautybrite
Product Ratings : 5
(Number of Ratings :9,999)
2022-04-29
Elk Grove
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] If you have ever owned a Samsung TV, you are familiar with the features: access to apps, internet browser, etc. If you have a Samsung phone, you can also download the SmartThings app and connect the TV to your phone.
We are huge Samsung fans. When I bought my home, I bought a Samsung TV for our living room. A few years later, I bought a Samsung TV for my bedroom. I love that I can utilize different apps within our television, such as Roku, internet browser, internet service provider app, and more!
We received the 55" Samsung The Frame QLED 4K Smart TV to review. I chose the smallest size available as I am unsure if I want to have it in my bedroom or replace our living room television as it is about 4 years old. I may be selfish and replace my bedroom television with this new one.
So far, we are impressed with the picture quality. The colors are so crisp. The picture quality is impressive. I also appreciate the anti-reflection with matte display. With my former television, I always get a glare if I am watching early morning or when the sun is shining!
I use my new Samsung TV to watch my favorite shows and movies. I use a few apps as well to view my favorite programming (Roku, Xfinity, etc)
The 55" Samsung The Frame QLED 4K Smart TV allows you to elevate your home decor. You can easily transform your television into a work of art when you are not watching by using Art Mode. This is such a unique feature!
I received this product at a discount in exchange for my honest opinion.
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MinConc
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-05
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Our 50 inch Samsung Frame TV replaced our older 32 inch Samsung TV and the difference is night and day.
The crisp quality of the picture in high definition is far superior to our prior model.
Coupled with that is the Samsung TV options to stream television show and movies by simply having the TV connected to the Internet - no cable or satellite required. This is an extra we didn't even think of when we purchased the TV.
Lastly is the Frame TV features itself. It allows for a picture to be displayed on the wall rather than just a blank screen. Haven't figured out all of the options on that yet but the included library of images has been a great start.
Publicado originalmente en Samsung US
ThisIsDraquan
Product Ratings : 5
(Number of Ratings :9,999)
2023-09-24
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This TV is awesome.
Love the mat display, Art Store collections - I subscribed!
The display is super thin, and the cable barely shows, can easily be hided.
The mat does not reflect light, and I have it next to my bedroom window that gets a lot of light. Even then, Iit has no reflection but colors are still popping.
Love that TV turns on and off based on my presence in the room.
I hung it withing other old school pictures and posters so blends right in.
Also like that the remote is no battery, charges w light. Good for the environment and saves me the hassle of looking for batteries.
Very sleek, cool design .
Definitely recommend.
Publicado originalmente en Samsung US
AndrewLikesTV
Product Ratings : 4
(Number of Ratings :9,999)
2022-07-31
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This tv is amongst Samsungs finest. Truly wonderful picture great dynamic settings. The sound is fine but it is what we have all grown to expect from such shallow boxes. Get a soundbar, Samsung makes great ones! The only issue I experienced was with all of the smart and intuitive features on the tv gets a mind of its own and develops “habits” that cause the tv to not display the correct volume, brightness, turns on automatically at times we did not want it to, etc. After a few unsuccessful attempts at calibrating these items I did a factory reset and turned off all of the “learner settings or smart settings” and the darn tv works just phenomenally. To Samsung: great job! This television is ahead of its time and such a great value for the price.
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Publicado originalmente en Samsung US
Simulanon
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-25
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We have this new frame replacing an older LG 65" 4K tv. We couldnt be happier. The art mode is absolutely amazing and the matte screen is the best thing samsung has created for these types of tvs. Our living room TV is over a mantle with white shelves on each side, with the included mount the TV absolutely looks like a piece of art. My wife already wants me to order the white bezel magnetic add on to complete the look. Will be getting additional frame TV's for any area that has daylight and we want that art look when the TV is not in use.
play video
Publicado originalmente en Samsung US
Alex143
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-05
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] It's nothing short of an art piece! Beautiful everytime I see it! The filters are perfect, super easy to load your own pics through the app.
Controls work very well with different voice assistants (need to configure it), picture quality is amazing and sound is great too, I prefer my 7.1 home theater any day, but there were time I didn't realize the sound was actually coming from TV and not my home theater, it's pretty solid.
No strain to the eyes, light adjustment works flawlessly and a feast to watch animal and nature documentaries! Gaming is soo smooth! Movies are fun to watch due to the black contrast -- particularly dark horror movies look amazing on this screen, best screen to watch GOT! You can see never seen before details on the screen.
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Publicado originalmente en Samsung US
LizT
Product Ratings : 1
(Number of Ratings :9,999)
2023-11-05
San Francisco
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 1(Number of Ratings :9,999)
Very disappointed in this tv. I've had this for almost a year and it's basically useless. I was so excited to buy this tv, i had my eye on it for a long time before I finally splurged on it. Worked fine for the first couple months and then it suddenly kept disconnecting from wifi. I got it to work again for a few months, now it's disconnecting again and won't connect at all. Sometimes it will connect for 2 seconds and then immediately disconnects. It's not my wifi, everything else connects fine. I've tried every troubleshooting option and nothing works. Huge waste of my money. My tv is basically USELESS. DO NOT WASTE YOUR MONEY
Publicado originalmente en Samsung US
Respuesta de Samsung:
2023-11-06
Samsung Specialist
LizT,
Thank you for sharing your experience with Wi-Fi connectivity on your Frame TV. This may be caused by a network issue. You might want to go through these steps to check your network connection:
1) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
2) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
For further assistance or service, please contact us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rosewood205
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-25
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] From the packaging to the overall quality, I can not express enough how incredibly satisfied we are with our overall experience thus far.
Mounting - you'd think this would be the end of a marriage. However, the instructions combined with the hook movements allow for slight margins for error.
Remote - we were initially perplexed with the remote. Despite its appearance of simplicity, it's honestly our favorite part. So easy to switch between different streaming services and Live TV. In addition, no batteries. We absolutely love that it is solar charging. One of our favorite parts.
I've always had Samsung TVs and I am so glad to have upgraded to the Frame
Publicado originalmente en Samsung US
CJRIV
Product Ratings : 3
(Number of Ratings :9,999)
2022-08-23
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 3(Number of Ratings :9,999)
the tv does not have local dimming, which every other led has at this price range has. you will notice a lot of blooming and cloudiness. even worse than the tv performance is the quality control of these sets. it took purchasing 4 tv's before i found one that was acceptable. the first tv had what looked like smeared oily finger prints on it. it was some sort of screen defect. the second had dead pixels on arrival. the third tv had such bad clouding you could see it on the blacks and whites. it was horrible. finally, tv 4 was decent.
play video
Publicado originalmente en Samsung US
Respuesta de Samsung:
2022-08-24
Samsung Brand Ambassador
Hi CJRIV,
We are sorry to hear that you had issues with your past TVs and had to go through the hassle of exchanging them for new units. We truly appreciate your patience.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defects, if purchased brand-new directly from an authorized seller.
If you have any issues or need help with your new unit, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Tor325
Product Ratings : 4
(Number of Ratings :9,999)
2024-01-05
Toronto, ON
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 4(Number of Ratings :9,999)
I bought this a month ago and love the TV itself 100%. My rating of 4 out of 5 and not 5 out of 5 is only because of the software and app to display my photos into art mode. The TV does an amazing job of displaying the images. The challenge I find is picking and working through the options to display it the way I want. Would like to see more options and a better menu system. Also the app tends to hang up and need to be rebooted time to time to start working correctly. I look past these issues because the end result is spectacular.
play video
Recomiendo este producto.
Publicado originalmente en Samsung Canada
Respuesta de Samsung:
2024-01-10
Samsung Support Team
Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
Deepblue
Product Ratings : 5
(Number of Ratings :9,999)
2023-10-21
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] The Frame is a classy piece of Art and Technology. The tv looks great whether it is on or off. No one who have visited us have known that it was a TV and would ask where did you get that painting. We have also subscribed to the art gallery which is well worth the money.
It sits so flush to the wall. Mounting is as easy as mounting a painting on the wall. The power and data cable combined adds to the beauty and convenience of the product. No need to drill through walls to conceal it. It's literally invisible.
The streaming performance UI and the picture quality is great. As good as any other Samsung qled.
I want to buy another bigger frame on my way to saving for the bigger frame TV.
Extremely satisfied with the product. Adds a classy touch to any room.
play video
Publicado originalmente en Samsung US
GardenGreen
Product Ratings : 5
(Number of Ratings :9,999)
2023-08-08
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] We use our 55 inch Samsung Frame TV for streaming shows in the evening, for exercise videos in the morning, and for displaying beautiful art work during the day.
The streaming performance of the TV is outstanding and provides high quality video and superb audio. We were especially attracted to this TV because of its ability to display art work without reflection. The art work is displayed exceptionally well. We have had much enjoyment having various art works on display for closer examination over a longer period of time and at life-size dimensions. The TV was easy to setup and modify to our tastes. We look forward to continued enjoyment of this product.
Publicado originalmente en Samsung US
Kasey85206
Product Ratings : 5
(Number of Ratings :9,999)
2022-06-16
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I have the 55 inch frame tv and we use it in our front room. It looks incredible with the artwork I picked and seriously does look like actual artwork. It's so simple to use, the set up with Alexa took just a few minutes and I didn't need any help from my husband to lift it, attach it to the wall or get it linked to the satellite tv and apps for watching movies. I'm honestly not the most advanced with hooking up TVs but it was so lightweight and simple I did it all while he was napping. Beyond the setup, it's really a nice addition to our front room, it's the first room everyone walks through when they entire our house and it's not always obvious to guests it's a tv at first. I absolutely am pleased with my frame tv and would order it again, no complaints!
play video
Publicado originalmente en Samsung US
MyInfo
Product Ratings : 4
(Number of Ratings :9,999)
2023-04-25
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Things I love:
Picture quality is great. Looks great mounted on the wall when either in TV mode or art mode. Art mode is quite nice though we don't use it all the time. Device integration is quite good. Has most of the common apps. Has mostly replaced my AppleTV except for few things it can't do.
Things I don't love.
Has wifi issues sometimes and will drop connection with the AP. The longer it's on, the more it happens, so I have to reboot the TV when connectivity starts to degrade. Art mode and TV mode are very separate. You can't access all of the settings from one place. (i.e. you can't adjust art settings from the main control panel)
The overall setting experience is clunky. I presume the intent is to streamline things, but it doesn't really feel that way.
play video
Publicado originalmente en Samsung US
Js4times
Product Ratings : 4
(Number of Ratings :9,999)
2023-07-05
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] The Matt Screen coating is incredible! Not only makes the "canvas mode" look more realistic but really cuts back on any sunlight glare from the windows. Looks incredible and love the 120hz refresh rate when gaming. The Software and OS leaves something to be desired. Switching between apps seems unnecessarily difficult and slow. The amazon Alexa integration is very unreliable. Gaming mode seems to be very finicky when connected to my computer whether or not it will correctly detect the device, refresh rate, resolution etc.
play video
Publicado originalmente en Samsung US
Marycbgc
Product Ratings : 4
(Number of Ratings :9,999)
2023-10-18
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 4(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I bought the Frame TV and a vertical mount (off Amazon, as out of stock at Samsung), after carefully measuring and realizing I could squeeze in the vertical display TV in my room. I saw the art advertised and have seen the Frame TV’s art displayed horizontally @ a friend’s, so I knew the art selections were beautiful. A big disappointment though, that so little art is offered, even with the art subscription, for vertical presentation. I so looked forward to losing the black hole of a horizontal TV & instead hoped to enjoy art displayed in a vertical format on my skinny wall. No big black hole! Not to be. Maybe 3 or 4 pieces (that aren’t childish or silly and even few of those) are available. Otherwise, very happy with the clear picture, I like the “frame” concept.
play video
Publicado originalmente en Samsung US
FrancisYam
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-25
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I was fascinated by this product while visiting the Samsung flagship store in NYC.
We installed in our corporate office to show picture of our HQ and commercial and marketing material; recently, we have also purchased the museum picture feature and, during lunch time, we projects beautiful picture.
The team is enthusiastic. If we did not say it was a TV, they were thinking it was a painting.
We are planning to use this for presetting promotional material, showing satisfyingly images and, why not, watch the World Cup!
play video
Publicado originalmente en Samsung US
acing123
Product Ratings : 5
(Number of Ratings :9,999)
2023-09-13
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This is my 2nd Frame TV, and am loving the matte screen that prevents reflections. The picture just seems better quality, and though I can’t tell you the differences between the 2021 and 2022/3 models otherwise. It’s great to have the option to throw up some artwork or family photos. The art store subscription is too costly in my opinion. And I don’t like how some apps you can’t delete. If they want to put them on the Home Screen to start, but forcing it on there at all times with no way to remove is quite annoying.
play video
Publicado originalmente en Samsung US
Jechar
Product Ratings : 5
(Number of Ratings :9,999)
2022-05-30
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Samsung is the best when it comes to digital experience and this TV hits a home run. Each TV we have seen and purchased gets better each time. The quality from the sound and crystal clear images as if you are sitting In a studio with the actors anchor whom ever is far better than any other product I have seen . Superb quality. HDTV , every purchased including this beauty is always beyond what you expect and future forward with built on apps. Customize options. Definitely a must have on your list. You will not be disappointed in this purchase. Sound, pictures, streams, apps, this size is perfect for our bedroom. To provide the best visual performance for us.
Publicado originalmente en Samsung US
MikeC
Product Ratings : 4
(Number of Ratings :9,999)
2022-04-07
Tucson, AZ
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 4(Number of Ratings :9,999)
i wanted a frame tv over our new led fireplace since we bought this house, but had to remodeled first. after great reviews for new 2022 frame, i waited for it. ordered 2nd day it became available. i went to work to get it exactly placed on fireplace wall. one connect box was different size (larger) than expected. instructions are terrible. saw several youtube videos. measured twice and drill once. knew where studs were but couldn't get mounting brackets positioned. by grinding out 1/4" they fit. mounted brackets and made all connections. nothing worked! no lights on anything. again back to youtube for help because there's nothing in box to help with startup or troubleshooting. did everything suggested and success with no thanks to samsung. love the no glare screen.
play video
Recomiendo este producto.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2022-04-11
Samsung Brand Ambassador
MikeC,
I'm sorry to hear of the initial installation issues you faced, but I'm glad to hear you're enjoying The Frame TV's Anti-Reflection technology and the Matte Display Film premium matte finish which limits light distraction on your screen by reducing the effects of glare.
To assist you with setup, as well as additional features and settings on your new TV, please know you can download various Manuals on Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Disappointed
Product Ratings : 1
(Number of Ratings :9,999)
2024-01-08
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 1(Number of Ratings :9,999)
Garbage. I wanted this tv for the art mode but have yet to get a photo to look good on the tv. Whether in art mode or watching tv, the colors are dull. The sound is constantly out of sync. Finding settings to fix it is impossible. The app is glitchy and poorly designed so that any attempt to use the advertised features is torturous and a huge waste of time. Plus, if you aren’t willing to share tons of information, including your precise location, you cannot use any features. Finally, I’ve tried to purchase an add on frame and studio stand but both are out of stock. Great idea but poorly executed and I regret my purchase.
Publicado originalmente en Samsung US
Respuesta de Samsung:
2024-01-08
Samsung Specialist
Hi Disappointed,
We appreciate your feedback on the lip sync issues you’re experiencing with your Frame TV. This could possibly be a source issue, but if you’re hearing an audio delay across all sources/channels and you have a receiver, soundbar, or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
Our TVs have an audio Pass-Through feature, which allows the audio signal to be sent out unprocessed to an external soundbar or receiver connected to the TV. The external device then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
On your TV, go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
Please also be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
If you’ve tried these steps and your issue persists, please contact us for troubleshooting and a Support agent will gladly assist. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
ArtLoverATL
Product Ratings : 5
(Number of Ratings :9,999)
2024-09-10
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Ever since the release of Samsung Frame TV I wanted one. The first couple of years I watched and dreamt of it until I finally decided to get the 55" for my living room. It's been one of the best gifts I've gotten myself so far. I like the ability to upload my own photos while also discovering art from museums around the world through the yearly subscription feature. Whenever I have visitors, they are always shocked of how realistic the pictures look on the wall and that it's actually a TV. I love that the TV is now part of the overall decor of the room and not just a piece of electronics waiting to be used. I always have slideshows of art scrolling because as an art collector, it allows me to showcase even some of my art in storage.
I'm very pleased with my Samsung Frame TV.
play video
Publicado originalmente en Samsung US
ChefGreen
Product Ratings : 5
(Number of Ratings :9,999)
2022-08-23
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] Have had the tv for several years with no complaints. While I don't love my television delivering me ads, it's very unobtrusive and hasn't really impacted my day to day experience with using the television. The art aspect is tremendous and it's a routine in our house to have new art all the time!
We've had only one issue with an App, but it was the AppleTV app and we know Apple doesn't like to play nice with any other tech company.
Really like the TV and look forward to using it for several more years!
play video
Publicado originalmente en Samsung US
AustinWillA
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-25
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] More accurately 4.5/5 stars.
The TV has a matte finish that really gives the impression that you’re looking at a real piece of art! 5/5.
Sound system on the TV is great and can get LOUD! TV does not need additional speakers in my opinion. 5/5
Not a fan of Tizen OSs because some apps/features can not be run simultaneously. Like having Spotify running in the background while in art mode. A bummer, but not a deal breaker. 3/5
The 4K OLED screen is spectacular. You have to be inches away from the TV to really notice any pixels. 5/5
I enjoy the TV so much I plan to purchase a 75” for my living room. Definitely a conversation starter when hosting.
Excellent TV. Beware though, it’s a very heavy TV! Get a pro install or at least follow the warnings and install with a friend.
play video
Publicado originalmente en Samsung US
KaySlay1
Product Ratings : 5
(Number of Ratings :9,999)
2024-07-21
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] This 43-inch smart TV has exceeded my expectations! The picture quality is stunning, with vibrant colors and sharp details that bring movies and shows to life. The built-in smart platform is incredibly user-friendly, offering seamless access to all my favorite streaming apps and channels. The sleek design and thin bezels make it a stylish addition to my living room. Setting up the TV was a breeze, and the included remote is intuitive to use. The sound quality is decent for everyday viewing, but I recommend pairing it with a soundbar for a more immersive experience. Overall, this is a fantastic smart TV that offers excellent value for the price. Highly recommended!
Publicado originalmente en Samsung US
Robudub
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-06
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I love my The Frame TV from Samsung. It's like buying a gang of priceless artwork. I love it so much I bought 2 The Frame TV. It's customizable where you can change the bezel around your TV to match your decor. The picture quality is awesome. And also the sound of the TV itself is awesome. What more if you pair it with Samsung center channel speaker or the surround sound speakers. This TV is also a smart TV. It has a lot of great little features that I mentioned. I 100% recommend this TV to you people.
play video
Publicado originalmente en Samsung US
Cleetrim
Product Ratings : 5
(Number of Ratings :9,999)
2024-03-30
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] The Frame TV is an endless source of enjoyment. Not only do you have a wealth of streaming channels to choose from, but the Samsung Channel is a new discovery. That is available. The color and clarity of the TV itself is superb. It fits perfectly with my decor and media table and bookshelves. I love when I am not watching the TV there is a revolving panoply of artwork. I have seen many artists and their works I’m not familiar with. One can choose whimsy or well known art, it’s always a new find!
play video
Publicado originalmente en Samsung US
Buck
Product Ratings : 1
(Number of Ratings :9,999)
2022-07-14
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 1(Number of Ratings :9,999)
i purchased the 2022 85” matte finish samsung frame tv and tried wiping a tiny fingerprint off of it and now that tiny fingerprint is a huge smudge that wont go away. i have read other forums and found that other people are having the same issue. apparently the new 2022 matte finish tvs cant be cleaned without taking the anti glare matte finish film off with it. i used a dry microfiber towel, then a damp one. my tv is ruined!!! this is unacceptable!!! i dont know what else to try. any solutions?
play video
Publicado originalmente en Samsung US
Respuesta de Samsung:
2022-07-15
Samsung Brand Ambassador
Hi Buck,
I'm sorry to hear of the difficulties you've had while cleaning The Frame TV's matte screen. Please use a magic eraser to clean The Frame's screen. A magic eraser will not damage the screen, and you can rub it in a circular or any direction to clean it. Other materials (such as microfiber) will not work as well to remove smudges. Please also make sure you do not wet the screen or use any type of liquid spray.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Rjcamp
Product Ratings : 5
(Number of Ratings :9,999)
2023-05-31
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I wasn’t sure about the tv when thinking of purchasing, but my friend who does high end audio, video and technology sales and installation said it definitely a great purchase. I haven’t had a tv in my living room in years and the frame tv is exactly what I’ve been missing. I couldn’t be more happier. Neighbors walk in and think it’s a piece of art and best is u can change artwork all the time. If thinking about it purchasing do it , you’ll be happy. Also , no sound bar needed, it would enhance.
play video
Publicado originalmente en Samsung US
TheDrahosHouse
Product Ratings : 5
(Number of Ratings :9,999)
2022-10-25
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] After the first month of use it's safe to say Samsung's Frame TV is a winner! The matte display keeps the glare to a minimum, if not non-existent. The complimentary artwork looks gorgeous, I think I will eventually subscribe to have more options - it looks like gallery artwork quality.
I use The Frame mainly for displaying artwork and pictures. I also use streaming services, and to watch live spots on local access television. The picture quality and color are sharp and realistic. Overall very happy with this TV; I know Samsung makes better quality televisions but I was more concerned about the design/aesthetic and not having a huge black box leering at me in my sitting room. I was also impressed that the flush mount was in fact flush. I installed myself and it took under and hour, easy peasy.
play video
Publicado originalmente en Samsung US
Nikipo
Product Ratings : 5
(Number of Ratings :9,999)
2024-03-29
color : Plateado satinado
|
Tamaño : 75"
Product Ratings : 5(Number of Ratings :9,999)
[This review was collected as part of a promotion.] I’ll be honest I was a bit skeptical and really thought it was a regular tv with a gimmick. But I was so wrong! I absolutely love this tv. The app is very user friendly. Most importantly, the picture quality and frame speed is great. When the tv is in portrait mode, it really does look like a canvas. I’ve had so many guests be so surprised when I turn on the tv lol. Love that I could change the outer frame as needed and that the tv lays so flat on the wall. Don’t think twice about this tv.
play video
Publicado originalmente en Samsung US
Estas reseñas son gestionadas por Bazaarvoice y cumplen la Política de autenticidad de Bazaarvoice, que está respaldada por análisis humano y tecnología contra el fraude. Más información en
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El precio del valor de la bonificación mostrado al momento de aplicar a Galaxy Canje, será el valor máximo a otorgar según el grado de su Dispositivo Electrónico Participante. En caso de que el valor del bono de su dispositivo electrónico sea mayor al precio de compra del Equipo Nuevo, Samsung solo bonificará el valor del precio de compra del Equipo Nuevo. El bono del Dispositivo Electrónico Participante es tentativo y podrá cambiar al momento de su revisión por parte de nuestros técnicos especialistas.
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Cuidado exclusivo para tu equipo
Elige entre diferentes servicios para proteger tu equipo y ayudar a extender su vida útil. Todos los servicios son realizados por expertos certificados de Samsung.
Conoce los beneficios exclusivos de Select AI al comprar tus electrodomésticos favoritos:
Instalación Premium
Instalación, hecha por expertos certificados de Samsung.
Mantenimiento Preventivo
Revisiones periódicas para prolongar la vida útil de tu dispositivo y mantenerlo funcionando al máximo.
Ahorros al renovar en tu próxima compra
Disfruta de un 30% de descuento al renovar tu electrodoméstico, a partir del 1er año.