We're here to help
Welcome to Samsung Support
Product Support
How to find model code
Select from the menus below to find your model number.
- Type
- Subtype
- Category
Topics
Samsung service centre operating hours update
We are glad to inform that all Samsung Service Centre will operate as usual.
Click here for more service update.
How to
Notice: Spotify App Issue on Smart TVs (2021~2025 Models)
Latest Update Date: 18.09.2025
Dear Valued Customers,
We’re aware that some users may experience a black screen or no sound when using the Spotify app on Samsung Smart TVs (models from 2021 to 2025). Spotify is currently investigating the issue and will release a fix as soon as possible.
We apologize for the inconvenience and appreciate your patience.
For assistance, please contact us at 1800-88-9999 or via WhatsApp chat support .