24/7 Premium Careline

A dedicated team, one call away. Our Galaxy Z consultant are available 24/7 to assist you with your enquiries. Reach out to us on Live Support via Live Chat in the Samsung Members App. Alternatively, you may contact our call centre at 1800 88 7799.

Door-to-door Delivery

You are of utmost priority to us, our dedicated support staff will pick up and deliver your Galaxy Fold and Galaxy Z Flip from your location for your convenience. You can reach out to our careline 1800-88 7799 for the free pick-up and delivery service arrangement.

Pre-booking Appointment

You may call our careline 1800 88 7799 and book an appointment prior to visit our dedicated support staff to avoid the long waiting time.

Samsung Galaxy Z Fold2, Z Flip3 and Z Fold3 will be qualified for the entitlements under the Galaxy Z Premier Service in accordance with the terms of the Customer Agreement for Samsung Galaxy Z Premier Service.


You can also enjoy other complimentary customer service benefits, such as 24/7 Premium careline, One-Time Inner Screen Protection, Free Onsite Pick-up and Delivery Service, Data Transfer Assistance, Diagnostic Checks and Pre-booking appointment at authorized Samsung Customer Service Centre.