8 reasons why your Samsung refrigerator is not cooling

Last Update Date : Jan 28. 2020

There are several reasons why your refrigerator Samsung is not cooling. Some problem you can fixed yourself, while others may require technician to diagnose and repair.
 

This list will provide 8 common reasons why your Samsung refrigerator is not cooling that doesn’t require any technician support.

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1 Appliance is not plugged in properly

If the appliance is not plug properly, remove the plug from the socket and then re-insert it.

If the plug is properly inserted, remove the plug and try plugging another item into the same socket. If the newly plugged in item does not work, try resetting the circuit breaker for that outlet.
2 Door are closed properly

Check to make sure that the door is closed properly. Not doing so will cause cold air to leak out.
3 Door seal are clean

Check to make sure the door seals are not torn, weathered, or dirty. Dirty seals can cause gaps large enough to let in warm air, which affects cooling. If you notice dirty seals or frost build up around the gasket, clean them immediately and allow your refrigerator up to 24 hours to regain proper temperature.

If the seals are damaged, service will be required.
Refrigerator check the gasket on the flap door
4 Avoid direct sunlight or heat source
If your refrigerator is in direct sunlight or located near a heat source, re-locate the refrigerator if possible.
refrigerator avoid heat source
5 Lower the temperature

Lower the temperature settings on your Refrigerator. The ideal temperature for a Refrigerator is approximately 3°C (37°F) and -18°C (0°F) for the Freezer.
Refrigerator temperature control
6 Enough space from the wall

Move the refrigerator so that the back of the appliance is further from the wall. The minimum clearance required between the back of the refrigerator and the wall is one inch.
refrigerator space from wall
7 Food are packed too tight

Your refrigerator needs air flow! If you have too much food stuffed in the refrigerator or freezer, you may be blocking an air vent, which will cause your refrigerator to not cool as well as it should. Check that your air vents aren’t obstructed by food.
Refrigerator food storage air vents
8 Check if it is in demo mode

If the Refrigerator is plugged in and powered on but it is still not cold enough, you may have accidentally placed it or left it in Demo Mode.

If it is in Demo Mode, the display will read OF-OF, which will disable the compressor in order to save electricity when the Refrigerator is on the showroom floor.

Turning off Demo Mode is easy and varies by Refrigerator model display type. Generally speaking, each model may require a different combination of display buttons. For example, some Models will require pressing the ENERGY SAVER and POWER FREEZE / FREEZER buttons for 3 seconds to cancel this mode. You will hear a chime.

If your model is not showcase below, refer to your manual section on Demo Mode or Cooling Off to learn about your specific Refrigerator type.
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Table

Model 

Operation 

As Power off 

Remark 

RF265**

RF266**

Press Power Freeze and Freezer temp buttons simulataneously for 3 sec

It remains in exhibition mode even when the power is off and on again

When pressing any button, it will display setting temp for 5 sec

RF267**

Press Energy Saving & Freezer temp buttons simultaneously for 3 sec

It remains in exhibition mode even when the power is off and on again

When pressing any button, it will display setting temp for 5 sec

RS263B**

RS265B**

RS265L**

RS267B**

RS267L**

RS269L**

Press Power Freeze and Freezer temp buttons simultaneously for 3 sec

It remains in exhibition mode even when the power is off and on again

When pressing any button, it will display setting temp for 5 sec

RS2630**

Press Ice mode and Freezer keys simultaneously for 8 sec

In case of power off, it will be dismissed

LED type

RS2530B**

Press Power Freeze and Freezer temp buttons simulataneously for 3 sec

It remains in exhibition mode even when the power is off and on again

LED type

RM25++

Press Artic Select Zone & Freezer temp buttons simultaneously for 8 sec

In case of power off, it will be dismissed

When pressing any button, it will display setting temp for 5 sec

RS2544++

RS2545++

Press Power Freeze and Freezer temp buttons simultaneously for 3 sec

In case of power off, it will be dismissed

When pressing any button, it will display setting temp for 5 sec

RSG++ 

Press Power Freeze and Freezer temp buttons simultaneously for 8 sec

It remains in exhibition mode even when the power is off and on again

When pressing any button, it will display setting temp for 5 sec

RSH++

RSJ++ 

Press Power Freeze and Freezer temp buttons simultaneously for 8 sec

In case of power off, it will be dismissed

When pressing any button, it will display setting temp for 5 sec

RL38E++

RL41E++

RL44E++

Press Power Freeze and Freezer temp buttons simultaneously for 8 sec

In case of power off, it will be dismissed

When pressing any button, it will display setting temp for 5 sec

RL38F++

RL41F++

RL44F++

Press Menu & Select key for 6 sec and press Power off key while it is blinking

In case of power off, it will be dismissed

When pressing any button, it will display setting temp for 5 sec

RL38S++

RL41S++

RL44S++

Press Power off and Temp key for 8 sec and press Temp key while it is blinking

In case of power off, it will be dismissed

When pressing any button, it will display setting temp for 5 sec

RSA++

Press Power Freeze and Freezer temp buttons simultaneously for 8 sec

In case of power off, it will be dismissed

When pressing any button, it will display setting temp for 5 sec

RB194AB*

RB195AB*

RB196AB*

RB197AB*

RB215A*

RB215AB*

RB216AB*

RB217*

RB217AB*

RL62**

Press Power Freeze and Freezer temp buttons simultaneously for 5 sec

In case of power off, it will be dismissed

When pressing any button, it will display setting temp for 5 sec

 

 

The Samsung refrigerator not cooling is not a permanent problem, this is something one can easily fix by simply making diagnostic tests on the components suspected to be defective.

 

You may visit At Your Service to request a call back service from our technical advisor or call 1800-88 999 to speak to our customer service.

Thank you for your feedback!

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