Engraving With Style

Last Update date : Oct 02. 2020



Introduction Terms & Conditions

The Engraving Services (‘Engraving Service”) are organized by Samsung Malaysia Electronics (SME) Sdn Bhd (“Samsung”). The term Engraving Service are together known as the “Program”.  The scope of this Terms and Conditions is limited to Samsung's role of hosting this site and organizing this Program only.
The Program will be provided by Samsung Premium Service Partners or any appointed Authorized Service Center (“Service Partners”).
Customer agrees to comply with the Terms and Conditions stated herein.  Samsung shall reserve the right to shorten or extend or change the Duration of the respective Program at its sole discretion without any prior notice.


The Engraving Service commence from 1st January 2019 till indefinitely unless advised otherwise by Samsung Malaysia Electronics (SME) Sdn Bhd ("Samsung"). The Engraving is only available at selected premiu service centers (The Garden & Pavilion).



All walk-in Samsung users to the selected premium service centers (The Garden & Pavilion) are eligible for the engraving service.


Participating Service Centers

  • Samsung Service Center - The Gardens
  • Samsung Service Center - Pavilion


Engraving Service Terms and Conditions

a.) There are few series of design option and 4 types of font type available. (Gabriola font, Aguafina script font, Arial Black font, MV Boli font). Max length is 20 characters.

b.) Engraving services is only applicable hard casing of Samsung's product. Personal belonging or other product or item is not allowed to engrave.

c.) For engraving services, once the designed acknowledged and agreed by participant the engraved result is not disputable.

d.) Samsung shall not be responsible or liable for any damage on the product.


Other Terms and Conditions applicable to the Program

1. Samsung shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) for personal injury which is suffered or sustained, as a result of participating in the Program.

2. Samsung shall not be liable for any compensation or reimbursement due to the unavailability of the stocks/ free gift stated and/or any costs and expenses including but not limited to transportation, logistics and accommodation howsoever incurred by consumer in redeeming and accepting the Program.

3. Samsung reserves the right to alter, extend or terminate the Program and amend the terms and conditions at any time without prior notice. In case of any disputes in connection with the Program, the decision of Samsung shall be final.

4. By providing Participant or Samsung’s user personal data, Participant or Samsung’s user is indicating that he/she has read, understood and agreed that his/her personal data will be recorded, stored or otherwise processed in accordance to Samsung's Privacy Policy available at http://www.samsung.com/my/info/privacy.html.

5. These Terms and Conditions are governed by the laws of Malaysia and disputes directly or indirectly arising from these Terms and Conditions and/or this offer shall be referred to the exclusive jurisdiction of the courts of Malaysia.

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