Updating the Samsung Series 9 HW-Q90R Soundbar
To get the full features out of your new Series 9 HW-Q90R Soundbar, you will need to have it updated to the most recent firmware update. Also, when you have the HW-Q90R Soundbar connected to your TV and you have sound coming from the Soundbar but not from the wireless rear speakers or subwoofer, you will need to perform a firmware update to fix this problem. To do this, you will need to either download the update file and transfer it to a USB stick or update over the network. Please follow the steps below on how to perform the update over the network or via USB.
Update over the Network.
How to prepare a USB to upgrade.
Update via USB
① Subwoofer → ② Left and Right Surround Speakers → ③ Main Unit.
① Turn on the Soundbar and insert the USB drive into the Service port located on the bottom of the Main Unit. The software will begin to update automatically in less than one minute.
② A sequence of “UPDATE” → “BYE” → “ON” will appear on the display 3 times.
③ After the 3 cycles are complete, the Soundbar will restart and “D.IN” will appear on the display for about 20 seconds and then it will go off.
Please Note: The estimated time to complete step 2) will be around 6 minutes
IMPORTANT: Please do not turn off the power until the full update is complete.
① With the unit powered on, briefly press the “VOLUME” on the remote.
② Press and hold the “DOWN” button on the remote for about 6 seconds until the display shows “UPDATE”.
③ “UPDATE” → “BYE” → “ON” will appear on the display.
④ After the update, the Soundbar will restart and “D.IN” will appear on the display for about 20 seconds and then it will go off.
Please Note: The estimated time to complete step 3) will be around 10 minutes.