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Samsung Rewards points can be spent at Samsung.com. Not a member? You can join once you have completed your order and claim your points.Not already a Samsung Rewards member? Don't worry, you can join at checkout and get your Rewards points.
Reader's Digest Most Trusted Electronics Brand 2024*
*Global No.1 TV : Worldwide TV Market Share by Manufacturer - Annual unit & revenue basis.
*Source - Omdia, Feb 2024. Results are not an endorsement of Samsung. Any reliance on these results is at the third party's own risk.
*For more information please visit https://www.trustedbrands.co.nz/#mostTrusted↗
* Global No.1 TV : Worldwide TV Market Share by Manufacturer - Annual unit & revenue basis.
* Source - Omdia, Feb 2024. Results are not an endorsement of Samsung. Any reliance on these results is at the third party's own risk.
AI-powered image enhancements tailored to a super large screen
AI-driven upscaling, noise reduction, sharpness reinforcement and intelligent black enhancement technologies all work together to deliver an optimal picture tailored for a super-sized screen.
Motion Xcelerator 120Hz
Get the motion clarity for the game content you love up to 4K 120Hz
With exceptional motion enhancements, Motion Xcelerator 120Hz provides differentiated motion performance to support VRR games up to 120 Hz, so you can conquer every enemy - even at soaring speeds.
* Viewing experience may vary according to types of content and format.
Q-Symphony
TV and soundbar orchestrated in perfect harmony
Surround yourself with sound from your TV and Soundbar orchestrated in harmony. Q-Symphony technology allows TV and soundbar speakers to operate simultaneously for a better surround sound effect, without muting the TV speakers.
* Check for Q-Symphony compatibility on soundbar product specifications.
* Soundbar sold separately.
Samsung Tizen OS
Upscale your entertainment with Samsung Tizen OS
Get more out of your TV with the latest apps & services on Samsung Tizen OS. Enjoy free live TV channels and thousands of movies with Samsung TV Plus, and seamless cloud gaming with Xbox Game Pass*. You can even manage your daily activities with Daily+ and control your smart devices from your TV with SmartThings.
* Xbox Game Pass subscription and compatible controller required. Third party apps and services may require subscription and are subject to change without notice.
* Content and service may vary by region and are subject to change without notice.
* Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use.
* Some contents and services require registration and subscription.
* Requires Samsung account to access the full range of Samsung Tizen OS features including the smart TV features and apps. If you choose not to login-in, you will only be able to connect to terrestrial TV(applicable to devices with tuners only) and external devices, e.g. via HDMI. You may need a separate device (e.g. PC or mobile) to create a Samsung Account.
Endless Free Content
Access various free channels including Samsung TV Plus premium channels
Enjoy news, sports, movies, entertainment, music, kids’ shows and more. With new content continuously added, there’s always more to explore!
* Channel number including channels provided by Samsung TV Plus and third-party apps counts are current as of May, 2024 for each country.
* Channels vary by country and are subject to change without notifications.
* Requires Samsung account.
* Downloading apps, signing up, and logging in may be required to access channels provided by third-parties.
Samsung TV Plus
The best of TV. All for free.
No need to pay for another subscription when you get live TV channels and on demand movies and shows for free. Watch free TV channels that cover diverse genres like news, entertainment, sports and more - without other apps or a cable/set-top box.
The TV Plus home menu displaying live channels, a news program playing live and a personalized program guide showing "Favourites" and "Featured Channels."
* Channels may vary by country and are subject to change without notifications.
* Supported Samsung devices may vary by country.
* Requires Samsung account.
* UI is subject to change without prior notice.
* Ads may appear on Samsung TV Plus.
* Available for free for all Samsung Smart TV models released in 2017 and later.
Picture quality
The Samsung Crystal UHD Processor 4K chip is on display in the middle amidst many colorful plates and ornaments.
Crystal Processor 4K
Feel every colour as it was intended in near 4K resolution
Crystal Processor 4K lets the true colours of shows and movies shine with powerful upscaling technology*, so you get up to near 4K resolution for the content you love.
* Viewing experience may vary according to types of content and format.
* Upscaling may not apply to PC connection and Game Mode.
Layered screens depict 4K Upscaling at work. Light ripples through the layered screens to optimize the picture at the forefront. The details of a palm tree, skateboard and shoes of a skateboarder in a scene are upscaled to great clarity.
4K Upscaling
Watch your favourite content up to near 4K
Powerful 4K upscaling ensures you get up to near 4K resolution for the content you love.
* Viewing experience may vary according to types of content and format.
* Upscaling may not apply to PC connection and Game Mode.
PurColour
Fine-tuned colours for a vibrant, lifelike picture
PurColour expresses the content you watch in vivid colours. It enables the TV to express a huge range of colours for optimal picture performance that translates into an immersive viewing experience.
Contrast Enhancer
Enhanced sense of depth and colour
Contrast Enhancer dynamically adjusts your screen's contrast, resulting in an enhanced sense of depth and colour when you watch content.
HDR (High Dynamic Range)
Better contrast with rich darks and bright lights
High Dynamic Range increases the ratio between the lightest and the darkest regions in a scene, so you can enjoy an enormous spectrum of colours and visual detail, in both bright and dark scenes.
Gaming experience
An action game is playing onscreen, with the Game bar onscreen at the bottom. The player selects Game Genre, Virtual Aim Point, Screen Ratio, then Minimap Zoom. The First Descendant game logo is on the top.
Game Bar
Optimise your gaming experience
Bigger and wider TV screens with 21:9 and 32:9 ratios give you expansive views and a heightened gaming experience. Optimise your gameplay even more with Game Bar for easy access to various game settings.
* Super Ultrawide GameView(21:9, 32:9) is available for certain PC and console games supporting ultrawide screens.
* Some game titles may not support this feature.
* Game Bar's Zoom-in mode is not supported in some refresh rates.
* Game Bar UI is subject to change without prior notice.
* Screen resolution change from external device may be required.
Two screens with the Auto Low Latency Mode On and Off during gameplay. As jump is pushed on the controller, the character on the screen with the feature On jumps faster than it does on the screen with the feature Off.
Auto Low Latency Mode (ALLM)
Faster, smoother, low input lag gameplay
Auto Low Latency Mode sets optimal latency settings for your games automatically, allowing for smooth gaming and reactions to your commands.
* Low input lag is measured based on internal testing conditions and it is subject to change according to game setting or specific conditions.
Sound
A person on a motorcycle is zipping past from one side to another. Built-in speakers follow the sound of the motorcycle as it moves.
OTS Lite
Immersive virtual sound that tracks the action
3D surround sound with our virtual top channel audio allows you to be immersed in the audio experience.
Soundwaves beneath the TV change in shape as the TV sound adapts to the news, orchestra and basketball game being displayed.
Adaptive Sound
Enjoy sound optimised to your content
Adaptive Sound has audio scenic intelligence that optimises sound based on real-time scene analysis by content type.
SmartThings
3D Map View
Your TV as the control centre of your home and IoT devices
Better manage your home by intuitively monitoring and controlling your home appliances and IoT devices from a 3D map of your house. Easily view and get notifications on the status of your smart devices on your TV screen.
* Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use. Connected devices are sold separatley.
* Image is simulated and for illustration purposes only. UI is subject to change without prior notice.
Multi View
See it all on one screen
Watch what's on TV and your mobile on the same screen at the same time. Whether it's live stats for sports or cheat videos for games, simply connect your phone and multi-screen like never before. You can also enjoy optimised multi-tasking and watch content simultaneously.
* Number of available views and supported apps/sources depends on the TV model and can be updated without notice. Requires Samsung account.
* Multi View for mobile is available on Android 4.2 version or higher. For iOS devices, AirPlay is supported on iOS 12.3 or later.
* The actual UI may differ from the image shown.
Samsung Daily+
Samsung Daily+
Daily Management for your favourite activities
Easily manage your daily activities from your TV. Access apps and services such as Workspace where you can work from the big screen by connecting your compatible PC, mobile, or laptop and the Workout Tracker where you can get fit with your real-time exercise data on screen during your home workout.*
* Workspace is compatible with certain PC and mobile devices. Easy Connection app requires Windows 10 OS. Requires compatible keyboard, mouse, and Samsung account. Workout Tracker available from March 2024 on Galaxy Watch 4. Requires Samsung account.
SmartThings
Do the SmartThings!
Optimise your home devices into a smart lifestyle tailored to your needs. Enhanced with our built-in SmartThings hub, you can enjoy a customised smart home with various SmartThings-compatible devices that simplify your day-to-day.
* Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice.
* Requires a Wi-Fi, Bluetooth or other wireless network connection and login to Samsung account.
* Connected devices are sold separately.* Use of calm technology requires agreement to both SmartThings' and the auto registered device's privacy notices.
* UI is subject to change without prior notice.
Workspace
Work and learn from home
Access your PC, laptop and mobile devices easily and seamlessly on your screen. Now you can work and study straight from your TV.
* Compatible with certain PC and mobile devices.
* Easy Connection application is available on PCs running Windows 10 OS and above. Samsung DeX is supported on selected Galaxy, Note, and Tab devices.
* Most functions of Workspace can be used by connecting the keyboard and mouse to the TV.
* Requires Samsung account.
Multiple Voice Assistants
Choose the voice assistant you're used to
Pick Bixby or Amazon Alexa to be the voice assistant you use to control your TV. For the first time, both are built into your Samsung TV to provide advanced control for your connected home and for an enhanced entertainment experience.
* Samsung may at any time and in its sole discretion without prior warning or notice change the voice assistant services or suspend and/or cease providing the voice assistant services or any part of the voice assistant services. Content, TV services and capabilities pictured may not be available in all regions and territories. Requires Samsung account.
* Bixby voice commands recognize English (US/UK), French, Spanish, German, Italian, Chinese and Korean. Not all accents, dialects and expressions recognized.* Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Secure & Sustainable
Samsung Knox Security
Your privacy. Secured.
Sensitive data stored on your Samsung Smart TV is protected with Knox Security. Your TV automatically blocks malicious apps or access to phishing sites. Plus, Samsung's helps keep your TV safe with regular updates for at least 3 years from TV launch.
* Secured by Knox’ applies to Samsung TVs powered by Tizen®, launched since 2015.
* Security software update is guaranteed for at least three years from product launch.
* Latest software update is required.
When AI Energy Mode is off, the surroundings around the TV appear bright. A smartphone screen displaying AI Energy Mode pops up, and it switches from Off to On. With adaptive brightness and AI Energy Mode activated, the energy level decreases significantly, and the scale shifts from day to night.
AI Energy Mode
Saves energy with intelligent analysis
Samsung AI Energy Mode* enables your TV to auto-detect the light level of your room and the on screen TV content to subtly adjust the brightness to only what is needed for a great picture quality while reducing energy consumption.
* Energy saving rate may vary by regions, models, sizes, viewing conditions or types of content.
* Products shipped in Eco Mode have some AI Energy Mode functions enabled by default, so energy saving levels by turning on AI Energy Mode may appear lower compared to Standard Mode.
* AI Energy Mode does not work with Game Mode.
* Energy savings based on internal test results and may vary depending on content being displayed and surrounding brightness levels.
SolarCell Remote
A remote charged by sunlight and indoor lights
With a solar panel on its back for charging, you no longer need disposable batteries to control your TV. Simply place the remote face down with the solar panel exposed to either indoor lighting or natural sunlight, and your remote with stay charged.
* To charge the remote with solar energy, set the TV remote down with the solar panel facing up. Place it in your living room while your lights are turned on, or you can place it near a window where it will soak in natural sunlight.
* In case the remote's battery is depleted, you can charge it using a USB-C cable. To check the remaining battery level of the remote control, refer to the TV Menu (Settings > General & Privacy > Power & Energy Saving > Available Remote Battery).
* The design and button layout of the SolarCell remote may vary depending on the region.
* SolarCell Remote in 2024 TV models contains a minimum of 24% recycled plastic (based on weight of total plastic)
Customers praise stunning clarity, vibrant colors, and deep contrast across the display
Many highlight exceptional brightness and color accuracy with effective 4K upscaling
Reviewers describe the large screen size as creating an immersive personal movie theater
Most emphasize outstanding value, noting performance far exceeds the price point
A few report isolated technical issues, though these remain rare outliers
AI-generated from customer ratings & reviews, and may include incentivized reviews.
Filters
Relevancy sort places the best reviews at the top, factoring in helpfulness votes, latest reviews, images, and other traits that readres look for in their reviews.
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486 Reviews
jlynlui
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2024-08-16
Claremont
size : 98"
Product Ratings : 5
The Samsung 98” DU9000 is fantastic. The picture quality is bright, clear, and incredibly lifelike, making everything you watch look amazing. The setup was a breeze. Just plug it in, and it’s ready to go. I was impressed by how it automatically detected and connects to my accessories. It auto detected my Samsung speakers and for non Samsung accessories like my Apple TV all I had to do was plug it in and that's it, making the whole process effortless. The sound is powerful and immersive, and the sleek design fits perfectly in our living room. If you’re looking for a top-tier TV that’s easy to use and delivers on all fronts, this one is the one.
I recommended this product.
Jellybellyshaker
Product Ratings : 5
2024-12-14
size : 98"
Product Ratings : 5
We bought our tv just a few months ago, after our previous 60” tv had lasted us since 2011! We chose to upgrade to a 98” because we had purchased a larger home, with high ceilings and lots of space and our 60” looked like a postage stamp, we couldn’t see it from across the very large room. We also have 7 children, and who doesn’t love watching family movies on a 98” tv screen?! We stuck with the Samsung brand because we knew it would last longer than other brands (I mean, we got 13 years of daily use out of our previous Samsung tv!) and because Samsung remains affordable for families. Please keep making affordable quality electronics! :)
I recommended this product.
Originally posted on Samsung Canada
Frank Cupello
Product Ratings : 5
2025-05-16
size : 98"
Product Ratings : 5
I bought this TV from The Power Centre in Thunder Bay , the salesman’s name was Wjotek and he was absolutely amazing throughout the entire process. Having the great service is essential to me, from seeing the tv in the sales room right up to watching it in my own living room.
Samsung technology makes it very easy to navigate the wonderful options on this gorgeous 98 inch TV.
The picture is absolutely stunning , the only thing that is prettier than the picture is the incredible, affordable price point .
Big thank you to Power Center and a big thank you to Samsung for making great quality TVs affordable and reliable.
Best regards
Frank Cupello
I recommended this product.
Originally posted on Samsung Canada
JOHN
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-11-05
size : 98"
Product Ratings : 5
LOVE THE SET LOVE EVERYTHING ABOUT IT THE Size the picture. The features. Everything about the television is great to me. I don't know what else to say.
Originally posted on Samsung US
Samsungfan
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 3
2025-10-14
size : 98"
Product Ratings : 3
I purchased this TV for my media room on 6/8/24.
The picture was great and offered many great streaming options.
I wish there were more than 3 HDMI inputs as I would like to connect more devices.
On 9/19/25, after the warranty expired, the screen started to pixelate when using most applications. Shortly after the tv stopped turning on at all. I had the two boards replaced in the tv and it turned back on. Unfortunately, the screen now has a black section in the middle with a red and green lines.
I'm a big supporter of Samsung products and will only use Samsung phones. It's sad that the tv lasted only a short time.
Originally posted on Samsung US
Response from Samsung:
2025-11-04
Samsung Specialist
SamsungFan,
Thank you for sharing your experience, and I’m sorry to hear you're having issues with your DU9000F TV. If your unit is no longer covered under the 1-year Manufacturer’s Warranty, Samsung can still help. You can locate a certified service center in your area by visiting: https://www.samsung.com/us/support/service/locations/
If you have any questions during the process, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
anthony
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-09-05
Southern California
size : 98"
Product Ratings : 5
Well, this TV has worked out great! The quality, resolution, brightness and size of the TV is all I will ever need. Don't let anyone tell you the screen size 98" inch is too big, not a chance, perfect size. It's not overwhelming and even though it does take a good percentage of the wall (recommend it gets wall mounted), it's not unreasonable. I have my sofa positioned between 10 and 15 feet back, excellent. I also added LED motion multi-color lights to the back of the TV for ambiance, wow, very nice at night when you want the full effect. I highly recommend this TV and the 98" size, you won't regret it.
I recommended this product.
Originally posted on Samsung US
DB_ENT
Product Ratings : 5
2025-11-25
size : 98"
Product Ratings : 5
I recently upgraded to the 98-inch Samsung TV, and I couldn’t be happier. The sheer size of the screen makes every movie, show, or game feel incredibly immersive — it’s like having a personal movie theater in my living room. The picture quality is stunning, with vivid colors, deep blacks, and crisp details that bring every scene to life. Streaming, gaming, and even casual TV watching are elevated to a whole new level, and the smart features make navigating content effortless. Honestly, this TV isn’t just a screen — it’s an experience, and every time I sit down to watch, I’m reminded why I made the upgrade.
I recommended this product.
Originally posted on Samsung Canada
TVmaven
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-07-20
size : 98"
Product Ratings : 5
We spend most evenings with our TV as a form of entertainment. We love all aspects but especially for movies, sports and series. There is nothing like a 98" TV! I think I have finally reached the proper viewing size. For movies, it's like being in a theater. For sports, it's like being in the stadium. We are also using a soundbar, as opposed to my built-in Bose speakers, which I have been using for the past several years, and the sound is truly like being there. I am not a TV expert but I can immerse myself in what I'm watching without thinking about needing a better TV. That's saying something.
Originally posted on Samsung US
mrsperjak15
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2024-08-16
Lakeland
size : 98"
Product Ratings : 5
Our whole family is overly impressed with our new Samsung 98” Class DU9000 Crystal UHD 4K Smart TV. My husband and I loved that the setup was super quick and easy. We can't get over how great the picture quality. It's crisp and you literally feel like you're apart of what's on the screen. It's great for watching TV and playing video games... My son loves playing video games on the PlayStation and it's so much more realistic than previous TV's. Also, the built-in sound system is incredibly good! You get the sound effects of a movie theatre from the comfort of your own home. We can't wait to watch the Super Bowl on it. One thing that really surprisesld us was for the size of the TV it wasn't very heavy.
I recommended this product.
Samsung98
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-05-20
size : 98"
Product Ratings : 5
We replaced our old TV with the Samsung 98" TV and couldn't be happier. We connected the system through a e-ARC interface on our home theater and it worked flawlessly allowing us to control the volume from the TV remote. It also shut down the stereo when we turned off the TV. Another feature was he integrated apps that allowed us to use the TV to access different streaming services vs a secondary device.
The picture quality is excellent and it is almost like being there. Since it was 4K, we upgraded our streaming services to enjoy more clarity.
Excellent product.
Originally posted on Samsung US
Anonymous
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 4
2024-10-28
size : 98"
Product Ratings : 4
Matte finish keeps the glare down and it looks nice on the wall. Picture quality is good and once I turned off the picture enhancements the shows don't have the dreamy PBS look to them.
The issue the Roku was causing almost made me lose my mind. Luckily my wife noticed the on/off button issue in some forums, and it was also the cause of the weird sound delay and sound loss problems. Unplugged the Roku from the TV and everything worked again. Bizarre that the Roku could bring this TV to its knees, but hopefully Roku gets it figured out because I like using their boxes.
Originally posted on Samsung US
Krishal
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-12-27
size : 98"
Product Ratings : 5
If you are a "picture purist" who counts every pixel and wants perfect ink-black levels, you’ll want to save up for the Neo QLED version. But if you want a massive, bright, and smooth screen for Saturday night football and family movie nights, the DU9000 is the best value-to-size ratio on the market right now. It makes your living room feel like an event.
The biggest surprise is the 120Hz refresh rate. Most "entry-level" giant TVs are stuck at 60Hz, which makes fast motion look jittery. On the DU9000, gaming on a PS5 or watching a 100mph fastball is buttery smooth. If you’re a gamer, the Gaming Hub is great because you don't even need a console to play some titles—you just connect a controller and stream from the cloud.
Originally posted on Samsung US
Falcon567
Product Ratings : 3
2025-05-11
size : 98"
Product Ratings : 3
Like the size which is great and picture quality is great also however Samsung only offers HDR+ which is an in -house Samsung developped HDR of lesser quality than Vision (not offered). For now the perceptive difference is minimal to absent but as technology evolves... My biggest grief is the E-Arc management. This tv really has a hard time managing switching HDMI signal when using a receiver, I often switch from one video game console to another etc and it always takes a while for it to figure out which to use. Worst sometimes its like one signal is stronger than another and never displays the desired origin. If you use apps sometimes the sound will not follow and you will have to do several manipulation to get it back.
I recommended this product.
Originally posted on Samsung Canada
Response from Samsung:
2025-06-04
Samsung Support Team
Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.
MAAZIK
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2024-08-16
Houston
size : 98"
Product Ratings : 5
Received the Samsung DU9000 Crystal UHD 98" TV last week, I am still impressed by the size and great resolution, everything looks like real life, insane vivid colors and deep contrasts; connected to my Samsung sound bar wirelessly sounds better than the movies.
You definitely need 2 people to unpack and move this heavy oversized screen.
Setting the TV was a matter of minutes with the included solar powered remote control, connecting to my streaming apps was easy with each supplying a QR code to link to each account.
It was easy to connect my Bluetooth headphones to the TV for late night watching and my Samsung phone to stream maps and pictures also tried the DeX features of my phone on the screen.
I recommended this product.
metalheadCP
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-05-25
size : 98"
Product Ratings : 5
This is an absolute life changing TV. Paired with the Samsung Q990D soundbar, which allows you to use both it and the TV speakers simultaneously, it's like having your own high-tech movie theater in your living room.
The picture and sound quality are mind blowing. We use it for everything from gaming to playing our kids' favorite videos to streaming sporting events, movies and concerts.
I have a lot of Samsung appliances (smart fridge, washer/dryer) and Samsung TVs, but this is by far the best purchase I have ever made from them. Making it all work seamlessly together with the Samsung Hub/SmartThings App is icing on the cake.
I can't stress enough how thrilled I am to own this product. 10/10 on price, quality, value and overall experience...
Originally posted on Samsung US
NeoX99
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-03-20
size : 98"
Product Ratings : 5
I recently got the DU9000 Crystal UHD TV (2024), and I’m really impressed! The picture quality is stunning—vibrant colors, deep contrast, and smooth motion, especially for the price. The 4K upscaling works great, making even older content look sharp. The smart features are intuitive, and the interface is super responsive. Gaming is also a treat with the low input lag. Sound is decent, but like most TVs, a soundbar takes it to the next level. Overall, a fantastic choice for anyone looking for a high-quality, budget-friendly 4K TV!
Originally posted on Samsung US
BuddyL
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 2
2025-05-20
size : 98"
Product Ratings : 2
Initially I was happy with this item / product and the picture was fairly good. I am very dissatisfied due to the screen getting cracked when a ping pong ball thrown from a 5-year-old cracked the screen. My opinion is that a screen the size of 98" should be able to withstand at least an impact from a ping pong ball if not a little more of an impact. That being said I had no option but to replace this TV and due to this experience, I chose to go with a different manufacturer in hopes they provide a more durable product.
Originally posted on Samsung US
Response from Samsung:
2025-05-20
Samsung Advisor
Hi BuddyL,
I'm sorry to hear about your experience. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Advisor
ThaoClar
Product Ratings : 1
2026-06-10
Arizona
size : 98"
Product Ratings : 1
We’ve been a fan of Samsung for a long time till last month. So disappointed in the way they treat us. 3hrs of loop me over and over to 3 different departments.
I have undeniable physical proof that no user damage occurred. My home security surveillance camera is aimed directly at the TV, and I have captured the exact two-minute window where the TV panel spontaneously cracked while remaining completely untouched. Despite this evidence, I have been unable to get Samsung to properly review my case or honor the warranty. They kept saying “physical damage and is not covered under the manufacturer’s warranty”. Please tell me why that the TV was operating under normal conditions for the past month only to find out later on that a crack starts to appear internally not externally?
Originally posted on Samsung US
Aaronw7878
Verified purchaser
Product Ratings : 5
2025-03-17
size : 98"
Product Ratings : 5
We've always bought Samsung TVs and they have never let us down. This is the perfect upgrade if you don't want to spend too much on a TV. Crystal clear pictures, all the latest apps and features. Sound is probably the only area of contention. We had planned to buy a soundbar anyway so we don't have any sound quality issues but without it the TV speakers are on the basic side in terms of sound quality. Also not a huge fan of the new slim down remote controls but luckily any previous Samsung remotes also work.
Originally posted on harveynorman.com.au
LoveSamsung
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-06-20
Inlet Beach, FL
size : 98"
Product Ratings : 5
I love this gargantuan tv. I love the picture on it, was very bright with great color. It was super easy to hook up and use. I had intended to use a streaming stick with it, but decided to keep the native system it came with. I had also intended to hook up a surround sound system to it, but the sound was so good without one, I skipped spending the extra money. It is an incredible value at the price. I especially love the solar powered remote control that doesn’t need battery replacements.
I recommended this product.
Originally posted on Samsung US
Umrqur
Verified purchaser
Product Ratings : 5
2024-10-27
size : 98"
Product Ratings : 5
TV is a solid choice if you’re after a big screen with sharp, clear 4K picture quality. The colors are vibrant, and everything looks crisp. However, the built-in speakers are just okay. Once I added an external soundbar (bought separately), the sound really came to life, making a huge difference. The smart features are easy to use, and it’s quick to switch between apps. Overall, it’s a great TV, but adding a soundbar is definitely worth it for the full experience.
Originally posted on harveynorman.com.au
Hamish Farquhar
Verified purchaser
Product Ratings : 3
2025-04-02
size : 98"
Product Ratings : 3
Sure, it was on special. Firstly it arrived with a physical scratch in the middle of the screen. More to the point the clearness of the picture is truly pathetic. Anything further away in the screen is unbelievably "fuzzy". Close up pictures slowly clear until they re acceptable, but not brilliant. My previous TV, from ALDI, left this one for dead. I am INCREDIBLY DISSAPOINTED. I have never owned anything Samsung before - it is unlikely I ever will!!!
Originally posted on harveynorman.com.au
Raikkonen
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2024-05-29
size : 98"
Product Ratings : 5
This TV is just beautiful and luscious I can't believe that it's so clear the quality is just a big upgrade for me in a good way the sound is perfect no need for speakers the TV is good without them. When I use the TV it's as if I'm joining the story's that I watch on thr screen as if I'm actually there turns into reality. I must admit this is just breathtaking and evreyone I know compliments it this TV has taught me so much we bonded with admiration.
Originally posted on Samsung US
MKM64
Product Ratings : 5
2026-06-22
size : 98"
Product Ratings : 5
Bought this for the hockey playoffs. Wasn’t sure with the size how the picture was going to look. Well even though my team didn’t win it all the picture was a Stanley Cup winner and the wife said she can finally see the puck with the excellent resposiveness. She also said once you watch it for a couple of days it doesn’t seem as big anymore …. Told her we had no more room. I have not really adjusted from factory settings as I don’t fell the need too.
I recommended this product.
Originally posted on Samsung Canada
Tobias
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-08-16
size : 98"
Product Ratings : 5
I sacrificed 5 inches for the quality of this tv. It was well worth it. The seamless connection to my Xbox is mind blowing. When I'm ready to play all I have to do is turn on my controller. Not to mention the Xbox streaming feature. With a wired internet connection, you don't even need a Xbox for real. It's a whole package. With Bluetooth capabilities it makes a easy setup for a theater quality experience. Hands down the best tv purchase.
Originally posted on Samsung US
RTClassicCar
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 3
2025-10-13
size : 98"
Product Ratings : 3
The 98 inch TV is great for my media room here in the house. However, the picture is not as clear as I thought it was going to be and I tried to return it, but I was beyond my 30 day term for Nebraska furniture tomorrow so I'm not really satisfied with it but I have to keep it because I can't get it. Returned to buy the next model up because I think the picture on that one would be much better. Please call me if you have any questions.
Originally posted on Samsung US
Response from Samsung:
2025-11-04
Samsung Specialist
RTClassicCar,
Thank you for sharing your concerns. We understand how important a smooth experience is, and we’re sorry for any frustration this has caused.
Please note that return requests for any reason must be submitted within 15 days of delivery. Requests related to damage or defects must be reported within 5 days of delivery to be eligible under our return policy. If you’re outside the return window, our Product Support team is available to assist with troubleshooting, warranty, and repair options.
You can read more about our return policy here: https://order-help.us.samsung.com/hc/en-us/articles/360057028614-What-is-Samsung-s-return-policy
If you have any questions or need further help, we’re here for you. Call us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent through the ‘Support’ link on our website.
~ Samsung Specialist
Arvin
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-10-20
New York
size : 98"
Product Ratings : 5
The color contrast and the TV is amazing. It’s also very smooth. I made viewing an experience and adequately uses the correct brightness to adjust to the environment and it is so good and the distance is so right from the 98 inch TV to where I said is about 10 to 11 feet it makes it feel like I’m in the movie theater. It is truly an upscale experience and I’ll be spending all my time looking at this TV whenever I get a chance.
I recommended this product.
Originally posted on Samsung US
Couch potatoes
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-09-22
BEATRICE Nebraska
size : 98"
Product Ratings : 5
Has Epic Clear picture like i am seeing 20/20 vision again its so great. The resizing of the movies are on point I dont notice a single thing. The response time even the time It takes just to turn on and load up to my show is incredibly fast.. seconds fast.. and even with the eco light saving off the tv still isnt that bright just how I like it. But I do enjoy a dimmer tv so eco is always on. The finnest and cleanest cut of the videos are sharp and the color is perfect even for my colorblindness it color is sharp enough I dont have to use colorblindness assist mode. This tv is well made and im proud to have it. Did not go wrong here getting this one of a kind edition. Love everything about it. Contrast doesnt even need to be touched its perfectly balanced as default. Uniform is so well you couldn't of done a better job to be honest its just perfect. Thank you!
I recommended this product.
Originally posted on Samsung US
X manv
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-05-05
size : 98"
Product Ratings : 5
um I found that the screen the refreshers quickly it is very very good at changing colors from night day um I found that the screen the refreshers quickly it is very very good at changing colors from night Day um I found that the screen the refreshers quickly it is very very good at changing colors from night day on when watching and very very little digital between when I change channels very very little digital Exchange
Originally posted on Samsung US
Nrevia05
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 4
2025-10-04
size : 98"
Product Ratings : 4
I’ve been really happy with this TV overall. The picture quality is sharp and vibrant, with colors that look natural and bright enough even in a well-lit room. For the price, it feels like one of the best budget options available. The 4K upscaling works surprisingly well, and streaming apps load quickly without much hassle.
The design is sleek and lightweight, which made setup simple, and the interface is straightforward once you get used to it. The built-in smart features cover all the essentials, and the remote is minimal but functional. Sound quality is decent for casual viewing, though pairing it with a soundbar really brings out the best experience.
If you’re looking for a good balance between performance and affordability, this TV is an excellent choice. It delivers strong picture quality, smooth performance, and reliable features without feeling stripped down.
Originally posted on Samsung US
MyTelevisionReview
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-07-09
size : 98"
Product Ratings : 5
This TV is phenomenal for the price point. I am an avid Samsung user and have been for a long time now. My TV decision came down to either this TV or an LG and I am happy I went with Samsung. One thing I will say though, is that in order to get a more accurate image a detailed color balance is needed with an 11 point white balance as the stock preferences can be either a bit dull, a bit oversatured, or deep red.
Originally posted on Samsung US
MOJO1
Product Ratings : 5
2026-05-26
size : 98"
Product Ratings : 5
I have been a loyal Samsung customer for many years. Over time, I’ve occasionally tried other brands, including Sony and LG - both make great TVs, but when I moved into my new home, I replaced those brands with my beloved Samsung TVs (currently have 10 around my house 😬)
I can honestly say that I’ve never had an issue with any of my Samsung TVs. They’ve never broken down, and they seem to outlast my patience because I’m always tempted to upgrade after five years, yet they just keep performing flawlessly!
This particular 98-inch Tizen OS Smart TV has been absolutely amazing for movie nights. Whether we fully black out our theatre room or leave some ambient light, the picture remains vibrant, crystal clear, and incredibly immersive. There’s honestly no need to go to the movie theatre anymore.
If you’re on the fence about buying this TV, stop shopping around - this unit is INCREDIBLE!
Originally posted on Samsung Canada
Zamora
Verified purchaser
Product Ratings : 5
2024-10-14
size : 98"
Product Ratings : 5
The Samsung 75-inch DU7700 LED 4K Smart TV delivers an impressive viewing experience with its vibrant colors and crisp 4K resolution. The smart features, including easy access to streaming apps and gaming platforms, make it a versatile choice for entertainment. While it may not have the top-tier features of more expensive models, the DU7700 offers excellent value for a large-screen television.
Originally posted on harveynorman.com.au
Gypsy Spirit
Product Ratings : 4
2025-07-15
size : 98"
Product Ratings : 4
Bought the 98" Samsung TV a month ago and love the large size. I also got a pedestal stand and it looks amazing with TV displayed on it. The only thing is the colors seem brighter on my 75" and 58" Samsung TV's but it's still a really good picture and colors are ok just could be more brighter with the black colors. Still very happy with my purchase and would certainly recommend this TV.
I recommended this product.
Originally posted on Samsung Canada
Jle88
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-05-03
size : 98"
Product Ratings : 5
Purchased this tv though jb Hi-Fi harbour town, last week, could not be happier with the price I paid for a 98 inch tv with free delivery and installation on my wall. The quality/picture for tv this size is amazing compared to my old 75 inch tcl, the home page and operating system is fast and instant. Huge shout out to dave from jb harbour for looking after me with a deal of a century.
I recommended this product.
Originally posted on Samsung Australia
Features
Product Ratings : 5
Performance
Product Ratings : 5
Design
Product Ratings : 5
Value
Product Ratings : 5
Response from Samsung:
2026-05-05
Samsung AU
We love hearing this! It’s fantastic that you’re enjoying both the incredible size and picture quality of your new TV. Sounds like you secured a great deal—happy viewing!
LoveSamsung
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-05-20
size : 98"
Product Ratings : 5
I uses my Samsung TV (98" ) as part of my theater room setup as it is hook to my stereo system with 11 speakers. The TV sound great without the stereo. But I like the cinema effect. You an sit anywhere in a 20 X 24 room and see the TV in any angle. I also brought the 80 in for my man cave. You can't go wrong with the Samsung products as we have about five more Samsung TV in the house.
Originally posted on Samsung US
Lishi
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-04-28
Indianapolis, in.
size : 98"
Product Ratings : 5
I love the size!! And the picture quality is amazing! The operating system is pretty simple to understand, i think. Color is vibrant & bright as well. The only thing i don't care for is the fragility of the TV as a whole especially while unboxing and setting up or hanging up whichever you use. I feel like it could have been a little more sturdy considering the money paid for it.
I recommended this product.
Originally posted on Samsung US
Tamatha
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-05-18
size : 98"
Product Ratings : 5
I love that I can use this product for more than just watching TV. I use the Smart Things and purchased the Smart Things Dongle to control different things around my home. I love the quality of the picture on the TV. The remote control is solar and has a charging port so no more need to buy batteries. I definitely recommend to everyone who comes to my house and asks about my TV.
Originally posted on Samsung US
Anonymous
Verified purchaser
Product Ratings : 5
2025-05-06
size : 98"
Product Ratings : 5
Great value TV. I've never been a spend thousands on a TV kind of guy, and this was a real bargain. Picture quality is great, connection was quick and organic with all of our apps and favourite channels sorted pretty quickly. Still working out how to pause live TV and it seems to have an issue with our 7 year old soundbar, but I'm sure that's not ITS problem ;) Would recommend.
Originally posted on harveynorman.com.au
Happy buyer 2024
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2024-10-05
size : 98"
Product Ratings : 5
Had it just over a week and does everything I expected. After having an older television for over 10 years and having to add equipment to make it work this Samsung has everything built in so really just plug and play. The fact that it's huge like a theatre at home. I did expect a better sound from the inbuilt speakers but once connected to a sound system it sounds great.
I recommended this product.
Originally posted on Samsung Australia
Features
Product Ratings : 5
Performance
Product Ratings : 4
Design
Product Ratings : 5
Value
Product Ratings : 5
CK Minter
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-03-05
Stone Mountain, Georgia
size : 98"
Product Ratings : 5
Focusing on the Product. I must say I am very pleased with my 98” Class Crystal UHD DU9000. It has delivered in all of the areas for which I made the purchase. Brightness and Resolution are great for movies. I had some concerns about motion for sports but they were quickly put to rest. I am glad I was able to make the purchase when I did definitely a good choice.
I recommended this product.
Originally posted on Samsung US
MediaRoomGuy
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 4
2025-03-31
size : 98"
Product Ratings : 4
I purchased the DU9000 for the media room as I wanted to fill the space but have a better image than what a projector could offer and not need external speakers. The controller and setup are nice and easy and compliments a frame tv we have in the bedroom. The picture quality is better than expected and it runs games very very smoothly thanks to being able to do 120hz
I recommended this product.
Originally posted on Samsung Australia
Features
Product Ratings : 5
Performance
Product Ratings : 5
Design
Product Ratings : 4
Value
Product Ratings : 5
Narnar
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-08-22
size : 98"
Product Ratings : 5
I use my tv for streaming tv shows. I also use it for gaming and that's where I get the best bang for my buck. Is the cand picture quality make gaming more vivid and graphics stand out almost life like. Best TV hands down I got lots of Samsung products in my home. Definitely a quality name product I can refer to just about anyone and knowing they will be satisfied.
Originally posted on Samsung US
SANDRA316500
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-06-08
size : 98"
Product Ratings : 5
THIS TV IS ABSOLUTELY THE BRIGHTEST, CLEAREST PICTURE IVE EVER HAD ON A TV, THE COLORS ARE VIVID AND TRUE, ITS A REAL PLEASURE WATCHING IT. I DO HAVE TO LOOK AWAY WHEN IM UP WALKING D/T MY DIZZINESS, THE MOTION SEEMS TO INCREASE IT BECAUSE IM SO CLOSE. AS FOR RESOLUTION, IT CAN'T BE ANYTHING OTHER THAN GREAT OR WHAT IVE ALREADY ESPOUSED ON WOULDN'T BE SO GOOD.
I recommended this product.
Originally posted on Samsung US
Sugar1964
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-03-29
size : 98"
Product Ratings : 5
I love this tv , I could never afford this tv, my father passed away before he unboxed it. I'm not a gamer , but I'm a streaming , music listening feind. The picture is unbelievable, note for future owners , strong load bearing 2x6 or stong hard wood made tabel to set it on . The sound is awesome, not as many app as I would like but get around it with roku4k
Originally posted on Samsung US
Happyy
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2024-10-18
size : 98"
Product Ratings : 5
I have been looking in the super size tv range for a while, but this was on the cheaper size when comparing it to other top brands models. But had all of the features that you could want. Such as smart TV, 3 hdmi and 2 usb ports for all connections you could ever need. The only down side is that it doesn't come with a mount, that has to be bought separately.
I recommended this product.
Originally posted on Samsung Australia
Features
Product Ratings : 3
Performance
Product Ratings : 4
Design
Product Ratings : 4
Value
Product Ratings : 5
Abbystar74
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 3
2025-06-05
size : 98"
Product Ratings : 3
Use it for just tv, not totally happy with it, does not update to the hour our half hr, once you change the channel when you first start watching, that is the channel it says your watching even if it’s not, then will not let you go back to watching, that channel because it’s says your already watching, so in short does not let you channel surf with ease.
Originally posted on Samsung US
Response from Samsung:
2025-06-05
Samsung Advisor
Hi Abbystar74,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Tashi
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-06-01
Herminie
size : 98"
Product Ratings : 5
I have to say this TV is absolutely amazing. I love how clear it is. The brightness is amazing and the color my God. It looks like you're looking out of a window. The motion is real-time, like it does not lag at all. And the revolution, ohh, my God is so crystal clear. You can all most taste with is cooking on the T. V like, that's how clear this TV is
I recommended this product.
Originally posted on Samsung US
Happy7
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-10-14
size : 98"
Product Ratings : 5
This is my third Samsung and I am loving it. I have each room with a Samsung from the 55, 65, 75, and now 98. It’s like a theater in the living room. All of my guest thought it was a projector, as it is so clear even though it’s so wide. I suggest anyone to make this purchase. The price was awesome and you’ll never regret that you began to use Samsung.
Originally posted on Samsung US
Samay
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-07-05
size : 98"
Product Ratings : 5
Purchased the 98" Samsung Crystal UHD TV, and it has completely transformed our home entertainment experience. It delivers outstanding performance, excellent picture quality, user-friendly smart features, and incredible value for such a large-screen television. If you're looking for a true big-screen experience at home, I highly recommend this TV!!
I recommended this product.
Originally posted on Samsung Australia
Features
Product Ratings : 5
Performance
Product Ratings : 5
Design
Product Ratings : 5
Value
Product Ratings : 5
AI Functionality
Product Ratings : 5
Response from Samsung:
2026-07-07
Samsung AU
Hi, thank you for your fantastic review! We're thrilled to hear your new 98-inch Crystal UHD TV has transformed your home entertainment experience. It's wonderful to know you're enjoying the picture quality, smart features, and exceptional value. We hope you continue creating many memorable movie nights at home.
Nick
Verified purchaser
Product Ratings : 5
2025-05-07
size : 98"
Product Ratings : 5
I have been really impressed with this television. It has a game mode for video games and the frame rate is excellent. The picture is clear for both gaming and streaming. There are numerous apps available for download. The response time is quick including the time to turn on the television. The controller is easy to use and uses a solar battery.
Originally posted on harveynorman.com.au
sailor
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-09-07
milton florida
size : 98"
Product Ratings : 5
its like being in a movie theater, fantastic picture and great sound, couldn't ask for anything more. set up does require 2 people but that's to be expected because of its size., the shipping box and directions did make it easier but I'm in my 80s and concerned that two of us would have a problem but it turned out to be easier then expected
I recommended this product.
Originally posted on Samsung US
drstein
Product Ratings : 5
2024-12-13
Fl
size : 98"
Product Ratings : 5
Have had the DU 9000 about a month now. Great TV, great picture, also easy to use.settings, etc. Paired it with a Samsung Q990 soundbar a couple of days ago. Wow. My daughter and her PS5 love it too. We both have 65" OLEDs C2s as well. She couldn't wait to bring her PS5 over fast enough. She was lovin it.
98"..............TV size does matter.
I recommended this product.
Originally posted on Samsung US
Mr Birdie
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2024-07-08
size : 98"
Product Ratings : 5
I bought this as a second telly as my dictator (8 year old daughter) has taken over our lounge room. It has been a game changer! Nice simple design, so easy to set up, features are great, streamlined remote, sounds great and picture perfect.
Love it and didn’t think I’d get anything less from Samsung.
Thanks team. Keep the quality up!
I recommended this product.
Originally posted on Samsung Australia
Features
Product Ratings : 5
Performance
Product Ratings : 5
Design
Product Ratings : 5
Value
Product Ratings : 5
Vais
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-03-01
U.S.A.
size : 98"
Product Ratings : 5
This was probably the most amazing display I've seen on any device. Amazing colors in crystal clarity, I guess due to all those megapixels running around. This is an amazing tool to watch movies on it makes you feel like you're out there in the bright sunlight galloping around ona horse its almost a completely immersing experience
I recommended this product.
Originally posted on Samsung US
Truthbewriteen
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2024-10-30
size : 98"
Product Ratings : 5
The 98 Inch Crystal UHD DU9000 4K Tizen OS Smart TV (2024) is nothing short of spectacular. Its massive screen offers a stunningly immersive viewing experience, perfect for family movie nights and bringing everyone together. The 4K resolution ensures that every detail is crystal clear, making you feel like you're right in the middle of the action. The Tizen OS is incredibly user-friendly, allowing you to seamlessly switch between streaming services, apps, and live TV. It’s a perfect blend of technology and entertainment.
Moreover, the audio quality is just as impressive as the visuals. The sound is rich and full, creating a cinematic experience right in your living room. This TV doesn’t just show content; it transforms your viewing into a high-quality, memorable event. It’s worth every penny for anyone who values top-tier entertainment and an exceptional home viewing experience. Investing in the 98 Inch Crystal UHD DU9000 is a decision you won't regret.
Originally posted on Samsung Canada
Neo24Dre
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-10-14
size : 98"
Product Ratings : 5
This TV is what I’ve dreamt about the ability to switch from dynamic mode and energy saving mode helps me out a lot while enjoying my shows and movies during the day and night while gaming has its own amazing features that help me view the game like how it’s intended to be viewed amazing product would recommend to everyone!
Originally posted on Samsung US
Gostwriter
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-03-23
New York
size : 98"
Product Ratings : 5
Great screen feature also the updates that keep coming up are taking my TV to the next level at all times my kids love how wonderful the colors and the HD look on the screen and my wife enjoys how easy it is to navigate i like how great the sport motion performance is. And how bright the weather feature appears on screen..
I recommended this product.
Originally posted on Samsung US
Hopeitworksgoingforward
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 3
2025-05-20
size : 98"
Product Ratings : 3
I like the tv but i am very glad that I have the extended warranty as the TV failed in the first 8 months and needed to be be repaired. I have numerous other samsung tv’s thT have been running strong for years. For a brand new tv, they should not fail so quickly. I am very hopeful that this is not an ongoing situation.
Originally posted on Samsung US
Response from Samsung:
2025-05-20
Samsung Advisor
Hi Hopeitworksgoingforward,
Thank you for letting us know about the issues you are experiencing with your TV. If you would like to set up a warranty appointment, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Nick1525
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-02-11
Linden Ave Winchester Kentucky 40391
size : 98"
Product Ratings : 5
This T.V is one of the greatest i have ever sat in front off. It is like ever time i watch it. I am sitting i a theater. The bright color and resolution of it is breathtaking. When to stop it and zoom in the picture only gets better. It is like the only thingi will put a 100% you gotta have sitting in your house. I love it
I recommended this product.
Originally posted on Samsung US
Anonymous
Verified purchaser
Product Ratings : 5
2025-05-15
size : 98"
Product Ratings : 5
Great Smart TV with excellent clarity of a picture. Had the choice of using Smart things App (free to download) for a remote control using my iPhone or simply using the actual remote that comes with the TV. When setting up. So easy. It is a very lightweight TV 55inch with a thin frame around it. Highly recommended
Originally posted on harveynorman.com.au
Ceddi
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-06-26
Houston, Texas
size : 98"
Product Ratings : 5
Bringing home the Samsung 98-inch DU9000 feels exactly like sitting courtside at a game. The sheer size is breathtaking, and the Motion Xcelerator 120Hz keeps fast-paced sports and action incredibly smooth. Combined with the intuitive Tizen Smart OS, navigating streaming apps is effortless. It is a total game-changer!
I recommended this product.
Originally posted on Samsung US
Coltpeyt
Product Ratings : 1
2026-08-21
size : 98"
Product Ratings : 1
I received this TV an upon turning it on, the screen remained black and there was appearance of large bubbles at the top of the screen. Samsung made it good and accepted the return and gave me full credit towards another TV. My last Samsung TV is still going strong after 10 years and the picture is still perfect!
Originally posted on Samsung US
Good viewing
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-05-20
size : 98"
Product Ratings : 5
I bought this a couple of months ago and have finally had the chance to mount on the wall. It’s replaced a projector so the resolution brightness and contrast are miles better than what I had. Have watched some sport and the refresh rate seems good. And makes for good viewing with all the apps available on there.
I recommended this product.
Originally posted on Samsung Australia
Features
Product Ratings : 5
Performance
Product Ratings : 5
Design
Product Ratings : 5
Value
Product Ratings : 5
Response from Samsung:
2026-05-21
Samsung AU
Thank you for sharing your experience with your new 98” Crystal UHD TV. We’re thrilled to hear the upgrade from your projector has made such a noticeable difference in picture quality, brightness, and contrast. It’s also great to know you’re enjoying sports viewing performance and the wide range of apps available. We hope your new setup continues to provide an incredible entertainment experience!
ChrishL
Verified purchaser
Product Ratings : 4
2025-06-27
size : 98"
Product Ratings : 4
Bought this Samsung 50 inch Crystal UHD tv on sale at a great price. It was quite easy to install, I'm very happy with the sound and picture quality and the remote is easy to use. However, I find it a little cumbersome to navigate in and out of apps and live tv and that's why I've given it 4 stars rather than 5.
Originally posted on harveynorman.com.au
Mntryswed76
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-02-17
Del rey oaks , CA.
size : 98"
Product Ratings : 5
The clarity, picture and sound are amazing, I was sold when I watched Avatar ( the original) then a travel show about roller coasters, I actually felt like I was on the ride! Also Adel in concert was truly stunning , we were in theater with her! I love my purchase and plan on buying another one for my bedroom.
I recommended this product.
Originally posted on Samsung US
Noble1776
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-08-01
LITCHFIELD Park, AZ
size : 98"
Product Ratings : 5
The picture quickly is great. But what I love the most is how quick and responsive it is. My LG TV has a lag from startup and going to the home screen and selecting different apps. My Samsung TV does it with zero lag.
I love that I can control everything with my phone because my kids always misplace the remote.
I recommended this product.
Originally posted on Samsung US
Nanafixit.
Product Ratings : 5
2026-06-26
size : 98"
Product Ratings : 5
This so far has been excellent. It wasn’t hard to set up but you need help getting it in your console it’s not light. I love the remote. I can get in Netflix and prime with one click. It was easy to set up our Satelite remote to control it as well. You can set the sound you like so no need for a sound bar.
Originally posted on Samsung Canada
Duck
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-04-20
West Tennessee
size : 98"
Product Ratings : 5
Awesome picture quality! Replaced my failing 75, and am completely satisfied! Color, brightness, & resolution are simply amazing! When paired with my PS5 Pro, gaming has become upper class. Overall clarity is unlike anything I've seen before. Overall, would definitely recommend to anyone looking at product!
I recommended this product.
Originally posted on Samsung US
Njoyment4u
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-07-23
Hainesport, NJ
size : 98"
Product Ratings : 5
My private space is now complete! The vibrant pictures and flawless motion of the nature scenes is something else. Brightness - The TV delivers exceptional brightness, making HDR content pop and giving daytime viewing plenty of punch. Scenes always feel lively and well illuminated. Contrast - Deep blacks and strong shadow detail create a highly cinematic look. The contrast performance adds depth and dimension, especially noticeable during dark movie sequences. Motion - Motion handling has been outstanding. Fast‑moving sports, action scenes, and sweeping nature shots remain smooth with minimal blur or judder. Upscaling - Lower‑resolution content looks remarkably clean. The TV’s upscaling engine sharpens details, reduces noise, and keeps everything looking close to native 4K. Picture - Quality
Overall picture quality is excellent—crisp, immersive, and consistently impressive across different types of content. Colors remain accurate while still feeling bold with the lights on or off!
Originally posted on Samsung US
Anonymous
Verified purchaser
Product Ratings : 4
2025-06-01
size : 98"
Product Ratings : 4
Bought this tv recently to replace a hisense that died. So far its performed very well. Picture is good, the sound is good and it was super easy to set up. Its a bit overly complicated with the home screen but its a matter of learning to fly it. Love the fact I can use the app on my phone as the remote.
Originally posted on harveynorman.com.au
Ricster
Verified purchaser
Product Ratings : 5
2025-06-01
size : 98"
Product Ratings : 5
Great collection service, very easy to set up, terrific picture quality and the smallest remote control I’ve ever used. Multi function remote that operates the sound bar as well is a great feature. By far the best tv I’ve bought over the years. I’m a senior citizen and have had no difficulties at all.
Originally posted on harveynorman.com.au
Dondon
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-05-20
size : 98"
Product Ratings : 5
I am 80 years old and pretty much home bound. I really enjoy the color quality and the depth of the picture. The thin frame is a great feature. With this big screen I can easily read subtitles. The sound quality is very good. I like to listen to some classical music and it comes through very clear.
Originally posted on Samsung US
Bren0
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2024-11-05
size : 98"
Product Ratings : 5
Brought this to replace old TV . Had a bluepunket TV that was an absolute pain . THE SAMSUNG was so much easier to set up . Love the clip on stands makes a lot easier to take them off when mount on wall. The remote is also an awesome idea with the solar and rechargeable option in steam of batters.
I recommended this product.
Originally posted on Samsung Australia
Features
Product Ratings : 4
Performance
Product Ratings : 5
Design
Product Ratings : 5
Value
Product Ratings : 5
Naydog
Verified purchaser
Product Ratings : 5
2025-02-02
size : 98"
Product Ratings : 5
Omg, so good to have a good TV again! I had updated about 7 years ago, when smart TV's where still kinda new. I was silly and took the cheaper options, and went with a cheaper brand. Updating this time I decided not to be silly, you for what you pay for!
So so happy with my new samsung smart TV
Originally posted on harveynorman.com.au
Anonymous
Product Ratings : 5
2025-03-05
Clovis, Ca. 93619
size : 98"
Product Ratings : 5
I bought these tv 5 months a go... and I dont use yet.. still at the box. When I bought promotion for free installation was available.... Samsung told me ,, I can pay for the TV, accept to be delivered and when I'm ready to installation, I can contact Samsung.... can you help me with these ?
I recommended this product.
Originally posted on Samsung US
Gamer_gramps
Product Ratings : 5
2026-03-09
size : 98"
Product Ratings : 5
Been a month and this tv is amazing, I'm a big gamer and going to 120hz is a game changer. Watching movies is a new experience. My only complaint is that the kids now want to use it
more. This tv offers 2 options for the stand, centered an wide. It's one of the main reasons I bought it.
I recommended this product.
Originally posted on Samsung Canada
NickiLove
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-06-20
size : 98"
Product Ratings : 5
This massive tv did not sacrifice the quality. The picture and sound both are high quality. The tv is used for streaming, gaming, and just watching TV, and has not disappointed yet. From the purchase down to set up, the synced flawlessly in my SmartThings App. I highly recommend this tv.
Originally posted on Samsung US
HB07
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-09-14
size : 98"
Product Ratings : 5
I’m really happy with this TV! The picture quality is clear and vibrant, and the 4K resolution looks great for movies, shows, and streaming. The screen size is perfect for my space, and the sound quality is good as well. It was easy to set up, and the smart features are simple to use.
Originally posted on Samsung US
Julius S
Verified purchaser
Product Ratings : 5
2025-05-11
size : 98"
Product Ratings : 5
I recently purchased the Samsung 65-Inch DU7700, and overall, I’m quite pleased with the performance. The 4K resolution delivers sharp, vibrant visuals, and the Crystal UHD display really brings out the colors in movies and games. The slim bezels give it a sleek, modern look that fits well in my living room.
One of the highlights is the Tizen operating system — it’s intuitive, responsive, and comes with all the major streaming apps pre-installed. I also appreciate the inclusion of Samsung TV Plus for free live channels. Motion handling is decent for sports and fast-paced content, although hardcore gamers might notice the lack of advanced features like HDMI 2.1 or 120Hz refresh rates.
Sound quality is acceptable for everyday use, though an external soundbar definitely enhances the experience. Setup was quick, and the remote is simple yet functional.
If you’re after a large-screen 4K TV that balances performance and value, the DU7700 is a strong contender — especially for casual viewers and families.
Originally posted on harveynorman.com.au
Ohno123
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-05-06
size : 98"
Product Ratings : 5
We have had a 98 inch television for a little over one month and it no longer works. Very shocked. We use a lot of Samsung products and tho so the first really bad problem!
Thank goodness we had Beat Buy extended warranty or we would have been up the creek without a paddle!
Originally posted on Samsung US
Mattbrum
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-06-01
Las cruces, New Mexico
size : 98"
Product Ratings : 5
I love this TV has good quality for being so big. Also was a great price and have had no issues what so ever. The remote has a solar cell on the bottom side so it charges when put in the light which i think is really cool and should be implemented in all TV remotes going forward
Originally posted on Samsung US
Mr boydag
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2024-12-21
size : 98"
Product Ratings : 5
Omg that’s huge TV and Cristal clear. I thought it wouldn’t be clear enough when it’s 98” but now we are enjoying all movies like we watching at cinema saloon. Set up was easy and applications are easy to download and use. Lucky I listened my wife and change our TV to Samsung
I recommended this product.
Originally posted on Samsung Australia
Features
Product Ratings : 5
Performance
Product Ratings : 5
Design
Product Ratings : 5
Value
Product Ratings : 5
Roydawarfish
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-02-19
Nampa, Idaho
size : 98"
Product Ratings : 5
Upgrading to this 98" Crystal UHD TV has completely transformed our living room into a private cinema. The sheer size of the screen is breathtaking, but the picture quality is what truly blew me away. The clarity and resolution make every single detail crisp, while the vibrant colors and incredible brightness make everything pop, even when we have the blinds open during the day.
The motion handling was a huge selling point for me. Playing on my PlayStation and Xbox on a screen this massive is incredibly immersive—fast-paced gameplay is buttery smooth with zero blurring. Beyond gaming, it’s been a massive hit for the whole family. Movie nights with my wife and our three-year-old daughter feel exactly like going to the theater, right from our couch. It also pairs perfectly with the rest of my Samsung ecosystem, making it completely effortless to cast videos or control the screen straight from my Z Fold7.
If you have the wall space for it, this TV is an absolute must-buy. It delivers perfectly on every front!
I recommended this product.
Originally posted on Samsung US
BravoBruno
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2024-09-12
size : 98"
Product Ratings : 5
We bought this TV on sale this month to replace our previous home theater and it's size and display are amazing. A real head turner that impresses anyone that comes over to watch TV or play games. The quality and functionality on this TV is amazing and I would never got back.
Originally posted on Samsung Australia
Features
Product Ratings : 5
Performance
Product Ratings : 5
Design
Product Ratings : 5
Value
Product Ratings : 5
RThomas
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-08-20
size : 98"
Product Ratings : 5
This is a masterpiece for a television. The picture quality is second to none. I was blown away on how easy it was to set up, register and get logged into my apps for the TV. The picture quality lets me believe I am actually inside of the scene it is showing. It is brilliant.
Originally posted on Samsung US
Samsungloyal
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 4
2025-11-20
size : 98"
Product Ratings : 4
The 98"Samsung DU9000 Crystal UHD TV setup was easy and seamless, it has a wonderful picture, several apps loaded on it, numerous HDMI slots, and more. Although the sound is low even when adjusting the settings on TV, bluetooth speaker or apps. Overall, a great purchase!
Originally posted on Samsung US
Ben91
Product Ratings : 1
2026-02-21
size : 98"
Product Ratings : 1
Bought this 98 inch crystal tv, after 4 weeks the tv started popping loudly all the time, got the screen replaced and 8 weeks later we are back to the loud popping sound and now Samsung are trying to wipe there hands over it
It’s a joke, don’t buy it, not worth the hassle
Originally posted on harveynorman.com.au
Brodie1983
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2024-09-10
size : 98"
Product Ratings : 5
I got this new Samsung Crystal 65 inch for my bedroom wall and it is heaven, literally the clearest picture I’ve ever seen on a tv. It’s my second Samsung Television and I would never consider another brand even the more expensive ones. Great value and superb product.
Originally posted on Samsung Australia
Features
Product Ratings : 5
Performance
Product Ratings : 5
Design
Product Ratings : 5
Value
Product Ratings : 5
Blessings4U
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-03-30
size : 98"
Product Ratings : 5
Love this TV. The color of the image are impeccable. It has Crystal clear images and the sound is incredible. It makes movies come to life. Audio is very loud and clear that a sound system is not required. However, Samsung's sound system gives you the theatre feeling.
Originally posted on Samsung US
Skotzman
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 4
2026-07-23
Summerville, SC
size : 98"
Product Ratings : 4
The visual aspect of the TV is beautiful: vibrant colors, no noticable motion blur and works well with upscaling. My main complaint of the TV is the menu, which is laid out in a way that many apps get lost and controlling inputs / outputs a challenge I locating them.
I recommended this product.
Originally posted on Samsung US
Mel_W
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2024-09-14
size : 98"
Product Ratings : 5
Got this TV on sale and finished wall mounting it today. To say I love it, is an understatement! Clear, sharp picture and the sound quality is great as well. Ordering, delivery and set up were all so easy through Samsung and ANC! I'm one very happy Samsung girl!!
I recommended this product.
Originally posted on Samsung Australia
Features
Product Ratings : 5
Performance
Product Ratings : 5
Design
Product Ratings : 5
Value
Product Ratings : 5
Walthankmire
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-12-20
size : 98"
Product Ratings : 5
I always wanted a big screen TV for the Man Cave, but the prices were crazy until I saw this TV. Its fantastic and the price point was what I needed to flip the switch and purchase the TV. It looks great mounted to the wall too. Easy to install, not too heavy.
Originally posted on Samsung US
ImpressiveTV
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-10-14
size : 98"
Product Ratings : 5
TV is great and is performing extremely well. It is so large that it exposes deficiencies in my tv feed from my provider. I upgraded to a 4K feed which enables the TV to perform exceptionally well
Easy to maneuver through the settings. Very intuitive controls
Originally posted on Samsung US
Marshall
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2025-05-05
size : 98"
Product Ratings : 5
Every tv in this house is Samsung due the all the features their tvs offer. The picture quality of this tv was better than I thought it would be. With this 98 screen size, movie night is great. Samsung for the win. Watching sports on this TV is an experience.
Originally posted on Samsung US
Nenes
Verified purchaser
Product Ratings : 5
2025-06-21
size : 98"
Product Ratings : 5
Purchased for parents who resisted getting a “smarter” TV, they say it’s perfect for them. Easy to access channels and streaming apps etc. Remote control not very senior friendly but we’re yet to activate voice recognition which could be the game changer.
Originally posted on harveynorman.com.au
Rodjer
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-03-08
New york
size : 98"
Product Ratings : 5
Its a great tv... I have always a fan of samsung products and this is my most favorite purchase of them all. The color and clarity is amazing and brightness is great. 4k resolution binge is just perfect and can control the motion blur as to your liking .
I recommended this product.
Originally posted on Samsung US
CAV Calgary
Product Ratings : 4
2026-07-29
size : 98"
Product Ratings : 4
The image quality and colour depth were amazing! The vendor I purchased from used a third-party service to deliver and one of my screens arrived with pressure damage on the corner. My only reservation from a 5-star review is the sturdiness of the bezel.
I recommended this product.
Originally posted on Samsung Canada
Slick
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 3
2026-10-05
size : 98"
Product Ratings : 3
There's a bunch of white spots all around the TV from the people hanging it or the LEDs I just got broken or I don't really know how that works but it's not black anymore it's white was told to be fixed or replaced by contractor and neither has happened
Originally posted on Samsung US
Chris
Incentivised review
Rewarded for feedback, but gave honest & objective review.
Product Ratings : 5
2026-03-23
Queens New work
size : 98"
Product Ratings : 5
Amazing product ,I love how realistic the graphics look when I connect this with my PS 5.My family and I love to sit and have our movie nights in front of this amazing tv .Amazing audio and the colour and resolution is a major selling point for this TV
I recommended this product.
Originally posted on Samsung US
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details at
* App availability may vary by region and is subject to change at any time without notice.
Samsung New Zealand reserves the right to amend, suspend, or withdraw the offer and these T&Cs at any time without prior notice.
* Flexible interest-free options with simple monthly repayments.
**Q Card: 12/24/36 Months Interest Free - Available on Long Term Finance (LTF) for online only. Min Spend $200/$600/$800 respectively. Lending criteria, $50 annual Account Fee, fees, T&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions. Min payments of 3 % of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period. Standard Interest Rate of 28.95 % p.a. applies to outstanding balance at the end of LTF Interest Free Period. Other interest rates and fees may apply, please visit www.qcard.co.nz for further details. Rates and fees subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these T&Cs at any time without notice.
**Afterpay: Afterpay late fees, eligibility criteria and terms & conditions apply. Purchase up to a maximum cart value of $3000 NZD. Visit www.afterpay.com/en-NZ/terms-of-service for full terms.
How trade-in works
01
Link to the Samsung Trade In website
02
Confirm the details and condition of your old device
03
If you are eligible you will see an estimated trade-in value and get an unique Trade In ID
04
Redeem your Trade In amount by entering your Trade In ID at checkout
05
When you receive your new device:
1. Back up the data from your eligible old device
2. Perform a Smart Switch
3. Wipe your phone and remove all locks and passwords
4. Send your device in the return courier bag within 14 days
By trading in your device, you agree to the customer terms and conditions for the program and to use your store credit to purchase a new Samsung product a the same time as trading in your device. Please keep in mind that you will need to provide adequate identification in order to participate in the program and to establish that you are the owner of your device. Please ensure you save and then delete all files and data from your trade in device before you send it in.
All from one hand
Now you get innovative smartphone with right tariff plan.
Now you get innovative smartphone with right tariff plan.
Der Anschlusspreis und monatlicher Tarifpreis werden vom jeweiligen Netzanbieter eingezogen. Du zahlst jetzt nur den einmaligen Gerätepreis.
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Pay monthly phone contracts
Buy your phone along with an inclusive monthly network plan and pay monthly*
Choose your network
Choose from a range of networks and inclusive monthly plans to get started with your new Galaxy phone straight away.
Pay Monthly
Pay for your phone and an inclusive bundle of calls, texts and data in one easy-to-manage monthly fee.
Next steps
You will be redirected to our trusted partner, A1 Comms Ltd (trading as Mobileshop), to purchase your phone and setup your monthly plan.
Choose the Category of the device you want to trade in. Then, select the Brand, Device Model and Storage
02
Device Condition Check
Accurately advise on each of questions with a "Yes" or "No" response regarding the condition of the device you want to trade in
03
Enter your IMEI or Serial Number
Enter your 15-digit IMEI / IMEI1 or 8-digit Serial Number (for Wi-Fi only) devices and press enter to validate
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. Samsung Electronics New Zealand Limited (“Samsung”) provides the trade-in quotation tool (“Tool”) to you, a Consumer (“Consumer”, “you” or “your”) in connection with the Program. This Tool and its entire contents, features and functionality are owned and managed by Samsung, however, Samsung’s third party provider, The Warranty Group Australasia Pty Ltd. (“Assurant”) is responsible for providing shipping labels, inspection of all devices, assessing and determining the final trade-in value. All trade-in transactions will be subject to the full Trade-in Terms and Conditions, and may be subject to a Non-Return Charge, Device Condition Charge, Rejection of Adjusted Value Charge, or otherwise seek repayment for such amount through debt collection at your cost.
What are you trading in?
Select Device Type:
* Required field
Enter your IMEI (for Wi-Fi-only device, enter the Serial Number)
Find your IMEI number
To determine the IMEI number or serial number, enter the combination *#06#* on your smartphone or find it on the sticker on the device
Method 1
Enter the combination *#06# on your device.
Method2
Find it on the sticker on the original package of device.
IMEI or S/N(IMEI 1 will be valid, please do not enter IMEI 2)
Incorrect
SUCCESSFULLY IDENTIFIED
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. Samsung Electronics New Zealand Limited (“Samsung”) provides the trade-in quotation tool (“Tool”) to you, a Consumer (“Consumer”, “you” or “your”) in connection with the Program. This Tool and its entire contents, features and functionality are owned and managed by Samsung, however, Samsung’s third party provider, The Warranty Group Australasia Pty Ltd. (“Assurant”) is responsible for providing shipping labels, inspection of all devices, assessing and determining the final trade-in value. All trade-in transactions will be subject to the full Trade-in Terms and Conditions, and may be subject to a Non-Return Charge, Device Condition Charge, Rejection of Adjusted Value Charge, or otherwise seek repayment for such amount through debt collection at your cost.
Select your device
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. Samsung Electronics New Zealand Limited (“Samsung”) provides the trade-in quotation tool (“Tool”) to you, a Consumer (“Consumer”, “you” or “your”) in connection with the Program. This Tool and its entire contents, features and functionality are owned and managed by Samsung, however, Samsung’s third party provider, The Warranty Group Australasia Pty Ltd. (“Assurant”) is responsible for providing shipping labels, inspection of all devices, assessing and determining the final trade-in value. All trade-in transactions will be subject to the full Trade-in Terms and Conditions, and may be subject to a Non-Return Charge, Device Condition Charge, Rejection of Adjusted Value Charge, or otherwise seek repayment for such amount through debt collection at your cost.
Is your phone in good condition?
Not eligible for trade-in
* Required field
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. Samsung Electronics New Zealand Limited (“Samsung”) provides the trade-in quotation tool (“Tool”) to you, a Consumer (“Consumer”, “you” or “your”) in connection with the Program. This Tool and its entire contents, features and functionality are owned and managed by Samsung, however, Samsung’s third party provider, The Warranty Group Australasia Pty Ltd. (“Assurant”) is responsible for providing shipping labels, inspection of all devices, assessing and determining the final trade-in value. All trade-in transactions will be subject to the full Trade-in Terms and Conditions, and may be subject to a Non-Return Charge, Device Condition Charge, Rejection of Adjusted Value Charge, or otherwise seek repayment for such amount through debt collection at your cost.
Your estimated trade-in value has been calculated
Estimated Trade-in Value
trade-in apply validation-check input title
Please enter a valid IMEI or Serial number
Correct
To find your IMEI/IMEI1 number?
Android devices: Dial *#06# on your phone keypad, and use IMEI1
Apple devices: Dial *#06# on your phone keypad, and use IMEI
To find your Serial Number?
Android devices: Go to Settings > About Phone
Apple devices: Go to Settings > General > About
Due to system restrictions, the total of the estimated trade-in value and promotional trade-in credit amount cannot equal or exceed the purchase price (before taxes) of the Samsung Galaxy device you have selected. Please complete your purchase and once you receive your Galaxy device, visit galaxyupgrade.ca to process your trade-in. If applicable, a cheque for the trade-in value and promotional trade-in credit will be sent by mail.
Phone powers on & Holds charge
Normal wear & Tear
Functioning display & No cracked screen
Not blacklisted
Factory reset & No software locks
Samsung Upgrade
Get the latest TV every 3 years. Purchase a new qualifying TV through the Upgrade Program and sell the old TV back to us for a guaranteed residual value. {1}
Upgrade after 3 years and let us purchase the old TV back from you to a guaranteed resisdual value
Sell your TV to a Samsung partner without buying a new TV and ending the program
Keep the TV and end the program
Description Disclaimer
Pick renewal period
How long would you like before deciding whether to renew or upgrade your product?
For a purchase price of 23,000 kr and 44 installments of 557 kr over 44 months, the fixed effective interest rate is 13.9%. The total amount to be paid is 24,508 kr.
Borrowing costs money!
If you cannot repay the debt on time, you risk a payment default. This may lead to difficulties in renting housing, signing contracts, and obtaining new loans. For support, contact budget and debt counseling in your municipality. Contact details are available at konsumentverket.se.
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Return & Cancel
Warranty
Estimate your installment plan
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Key benefits at a glance
Remote troubleshooting support
No cost replacements & accessory
Free replacement of accessories such as remote controls, shelves & filters
Health check & maintenance service
$100 displacement support for TVs and comprehensive cleaning for appliances
Exclusive discounts on products and repairs
25% discount on replacement parts in the event of accidental damage