Four Galaxy Watch5 devices are stacked on top of each other in four different colours and different interactive interfaces (Graphite showing body composition feature on the watch face, Pink Gold showing time as ’10:08’, Silver showing sleep score and time as ‘8h 30m’, and Sapphire showing time as blue and white gradient ‘5’). Each watch has a different colour watch band, from Composite Gray to Iconic Gold to Lavender to New Blue.
Galaxy Watch5
"It is the best Android watch you can buy right now"
CNET
08/2022
Galaxy Watch5
"The benchmark for Android smartwatches"
PCMag
08/2022
Reprinted with permission. © 2022 Ziff Davis, LLC. All Rights Reserved.
Galaxy Watch5 Pro
"If you want the best battery life, the Watch5 Pro could be the one to go for"
Techspurt
08/2022
Galaxy Watch5 Pro
"Sapphire crystal increased the scratch-resistant level"
Sammobile
08/2022
- Sleep tracking
- Health and wellness monitoring
- 13% bigger battery for everyday usage 1
- The smartwatch for everyday wellness goals
HEALTH MONITORING
Check your health
around the clock
Even at night
On the left is a Sapphire Galaxy Watch5 showing a sleep dashboard indicating the stages of sleep. In the middle is a Silver Galaxy Watch5 showing the sleep time and sleep score. On the right is a Pink Gold Galaxy Watch5 showing the sleep time and calories burned.
SLEEP TRACKING
Counts your sheep for you
Know your sleep with our improved sleep tracking technology. Plan your bedtime, detect snoring, understand and track your sleep stages (awake, light, deep, REM) via 8 animal sleep symbols representing your sleep type. Better nights lead to better days. 2, 3, 4, 5
BIOACTIVE SENSOR
Watch your
heart
Samsung BioActive sensor
The powerful 3-in-1 Samsung BioActive sensor controls three health sensors effectively: Bioelectrical Impedance Analysis sensor, Electrical Heart sensor (ECG), and Optical Heart Rate sensor. 6
CYCLE TRACKING
Be one step ahead of your cycle
Stay on top of your reproductive health with Cycle Tracking feature of Samsung Health. It forecasts your next period and ovulation using your health data, helping you to plan ahead. Now, Galaxy Watch5 series provides advanced cycle predictions using its infrared temperature sensor that conveniently monitors your skin temperature changes during nighttime sleep. Your temperature data is used by
Natural Cycles adapted fertility algorithm, which powers the Cycle Tracking feature and makes it easier for you to manage your cycle. 12,13,14,15,16,17,18,19,20
How to set up 'Predict period with skin temp' function
Open Samsung Health app and go to Cycle Tracking powered by Natural Cycles°. Then go to settings and turn on 'Predict period with skin temp'. After wearing the watch during nighttime sleep, you can see the changes in your skin temperature and you'll receive tailored predictions for future cycles.
FITNESS TRACKING
Every step counts
A Silver-bodied Galaxy Watch5 displaying counted steps in big white numbers '3,456 / 6000 steps', and the days of the week with Thursday highlighted.
Working out? Your watch counts your steps, calories, and even your routines. It even supports over 90 exercises that you can track from your watch.
PERFORMANCE
Time to do it all
CAMERA CONTROLLER
Better watch yourself
Snap the perfect group selfie and keep yourself in frame when taping solo vlogs with the help of your watch.41 Prop up your smartphone, then step back, check the shot from your wrist and tap to capture. And now you can even zoom in for a closer look with a simple pinch of the screen or twist of the bezel.42
or Rotating Bezel in a clockwise direction.
or Rotating Bezel in a counterclockwise direction.
WEAR OS
Watch what you can do
Navigate your next adventure with Google Maps, stream YouTube Music, text, get help from Bixby or Google Assistant, and call or browse the web. Those things you do on your phone? You can do them on Galaxy Watch5. Plus, with Smart Switch, keeping data from your previous Galaxy Watch is also a breeze. Did we mention it also tells time? 26, 27, 28, 29, 30, 31, 32
Two Galaxy Watches facing each other. At the top is Silver Galaxy Watch4 with a white band and a gray ‘2’ time display. The bottom Pink Gold Galaxy Watch5 with a pink band and an orange and pink gradient ‘5’ time display. Between the two watches is the Smart Switch logo.
DESIGN
Truly timeless
A Sapphire Galaxy Watch5 is displayed with a wide-open band. The watch face shows one of the designs that display the time as ’10:08’. Behind the watch, there is an array of bands from Lavender, Iconic Gold, to Composite Gray.
WATCH FACES
Face the day
your way
Analog to digital, vintage to modern, select a watch face to help you face the day. Pick from the classic set or from the various watch faces.
Flower garden fall watch face displayed on the Galaxy Watch5.
Flower garden summer watch face displayed on the Galaxy Watch5.
Analog to digital, vintage to modern, select a watch face to help you face the day. Pick from the classic set or from the 8 new watch faces or from 10 enhanced watch faces.
BANDS
Band together
Five watch bands are flat and laid out horizontally in various colours from purple sports band to navy two-tone sport band to composite gray sport band to sand gray two-tone sport band to brick red two-tone sport band.
Choose a band that fits with all your fits. Or get a bunch to mix and match with whatever outfit you're wearing. Versatility is everything. 35, 36
COMPARE
It's time
to find
your watch
ECOSYSTEM
The connected power of Samsung Galaxy
*Galaxy Z Flip4, Galaxy Z Fold4, Galaxy Watch5 Pro and Galaxy Buds2 Pro sold separately.
- Compared to Galaxy Watch4 battery capacity.
- Requires Samsung Health application version 6.22.1 or later.
- The Galaxy Watch5 must be paired with a Samsung Galaxy phone with Android 8.0 and minimum 1.5GB RAM.
- Intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment of any medical condition or sleep disorder. The measurements are for your personal reference only. Please consult a medical professional for advice.
- To activate snore detection, users must turn on feature under settings using the Samsung Health application.
- Due to country restrictions in obtaining approval/registration as a medical device for certain services, those sensor(s) and their relevant service(s) may not be available for use. Check out www.samsung.com/nz/apps/samsung-health-monitor for latest update on service countries.
- DO NOT measure your body composition if you have an implanted pacemaker or other implanted medical devices.
- DO NOT measure your body composition if you are pregnant.
- Measurement results may not be accurate if you are under 20 years old.
- Body composition is supported in Samsung Galaxy Watch4 series and later released Galaxy Watch models only.
- Intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment, monitoring or management of any medical condition or disease. Any health-related information accessed through the device and/or application should not be treated as medical advice. Users should seek any medical advice from a physician.
- The feature is available on Galaxy Watch5 and Watch5 Pro when paired with a Samsung Galaxy smartphone running One UI 5.1 or above. Requires installation of the latest software version via the Galaxy Wearable app.
- Requires Samsung Health application version 6.23.5 or later.
- Availability may vary by country or region. Due to country restrictions in obtaining approval/registration as a medical device, Cycle Tracking only works on phones and watches purchased in the countries where the service is currently available.
- The Cycle Tracking feature of Samsung Health is not intended to be used as contraception.
- For personal reference only.
- Predictions may vary due to use of the Watch (recommendation: 4 hours during nighttime sleep, 5 times a week), input data, environmental conditions and others.
- Not intended for diagnosis, cure, mitigation, treatment or prevention of any disease/health conditions.
- Do not interpret or take clinical action based on the predictions made without consultation of a qualified healthcare professional.
- This feature is not intended for users under 18 years of age.
- Testing conducted by Samsung in June 2022 using pre-released version of Galaxy Watch 5 (BT & LTE), each paired to a Samsung phone; all devices tested with prerelease software, Galaxy Watch Magnetic Fast Charging USB C Cable (EP-OR900), and Samsung 25W USB C Power Adapter (EP-TA800). Charge time varies with region, settings, usage pattern and environmental factors; actual results may vary.
- Samsung 25W USB C Power Adapter (EP-TA800) is sold separately.
- Galaxy Watch5 has a water resistance rating of 50 meters under the ISO standard 22810:2010. It is not suitable for diving or high-pressure water activities. If the device or your hands are wet, they must be dried thoroughly prior to handling.
- When compared to Galaxy Watch4.
- Based on Vickers hardness measured with constant load of 200gf.
- Google Assistant for watch is a downloadable app. Default voice assistant is Bixby.
- Available applications may vary by country or region.
- Supported features may vary between platforms and countries with compatibility subject to change.
- Requires an internet connection.
- Check out www.samsung.com/bixby for the latest update on Bixby service countries.
- Bluetooth, Wi-Fi or LTE connection is required.
- Third party apps must be downloaded separately.
- Compatible with Galaxy Watch in Wear OS powered by Samsung. Requires pairing with smartphone with latest version of Smart Switch installed.
- Data and content available for transfer may vary by OS.
- Availability may vary by country or region.
- Bands are sold separately.
- Availability of colours, sizes, models, and bands may vary by country or region.
- The typical capacity has been tested under third party laboratory conditions. The typical capacity is the estimated average capacity considering the deviation in battery capacity among the battery samples tested under the IEC 61960-3 standard. Rated capacity is 398mAh for Large and 276mAh for small. Actual battery life may vary depending on network environment, usage patterns and other factors.
- The typical capacity has been tested under third party laboratory conditions. The typical capacity is the estimated average capacity considering the deviation in battery capacity among the battery samples tested under the IEC 61960-3 standard. Rated capacity is 573mAh. Actual battery life may vary depending on network environment, usage patterns and other factors.
- The typical capacity has been tested under third party laboratory conditions. The typical capacity is the estimated average capacity considering the deviation in battery capacity among the battery samples tested under the IEC 61960-3 standard.
- The feature is available on Galaxy Watch5, Watch5 Pro, Watch4 and Watch4 Classic when paired with a Samsung Galaxy smartphone running One UI 5.1 or above with the Camera Controller app support. Requires installation of the latest software version via the Galaxy Wearable app.
- Availability may vary by market, carrier, model and paired smartphone that supports Camera Controller. The update will initially be available on Bluetooth versions and will roll out to LTE versions later.
- ECG: The ECG feature is intended to create, record, store, transfer, and display a single channel electrocardiogram (ECG), similar to a Lead I ECG for adults 22 years and older. The ECG feature is not intended to replace traditional methods of diagnosis or treatment. The ECG feature is not intended for users with other known arrhythmias. If an irregular heartbeat or atrial fibrillation is detected, consult a doctor. If you experience symptoms of a heart attack, stroke, or other cardiovascular conditions, do not rely on the notification of the device and consult a doctor. Requires a Galaxy smartphone running Android 7.0 or above. FOLLOW THE INSTRUCTIONS FOR USE. IF SYMPTOMS PERSIST, WORSEN OR CHANGE UNEXPECTEDLY, TALK TO YOUR HEALTH PROFESSIONAL.
- BLOOD PRESSURE: Blood pressure feature only to be used by adults 22 years+. Intended for general wellness and fitness purposes only. Not intended for use in detection, monitoring, diagnosis, treatment of any medical condition or disease. The measurements are for your personal reference only. Please consult a medical professional for advice. For accurate BP readings, a calibration is required every 4 weeks by BP monitor & arm cuff. Users should measure their blood pressure when at rest, as they would do with a traditional cuff, and refrain from measuring when they are working out, smoking, or drinking. Requires a Galaxy smartphone running Android 7.0 or above.
- ECG and blood pressure feature may vary by country or region. Due to country restrictions in obtaining approval/registration as a medical device, ECG and blood pressure only works on watches and smartphones purchased in the countries where service is currently available (however, service may be restricted when users travel to non-service countries). Check out https://www.samsung.com/nz/apps/samsung-health-monitor for more information and latest update on service countries.
Highlights
Specifications
-
Size (Main Display)
1.4" (34.6mm)
-
Body Weight (g)
33.5 g
-
Bluetooth Version
Bluetooth v5.2
-
Storage (GB)
16
-
Processor
1.18GHz
-
NFC
NFC
-
Body Dimension (HxWxD, mm)
43.3 x 44.4 x 9.8 mm
-
Resolution (Main Display)
450 x 450
-
Infra
Wi-Fi,Bluetooth
-
Audio Playing Format
MP3,M4A,3GA,AAC,OGG,OGA,WAV,AMR,AWB
-
Location Technology
GPS,Glonass,Beidou,Galileo
-
Wi-Fi
802.11 a/b/g/n 2.4+5GHz
-
NFC
Yes
-
Bluetooth Version
Bluetooth v5.2
-
Bluetooth Profiles
A2DP,AVRCP,HFP,HSP
-
Wear OS Powered by Samsung
-
Technology (Main Display)
Super AMOLED
-
Size (Main Display)
1.4" (34.6mm)
-
Resolution (Main Display)
450 x 450
-
Colour Depth (Main Display)
16M
-
CPU Speed
1.18GHz
-
CPU Type
Dual-Core
-
Memory (GB)
1.5
-
Storage (GB)
16
-
Available Storage (GB)
7.5
-
Accelerometer,Barometer,Bioelectrical Impedance Analysis Sensor,Electrical Heart Sensor,Gyro Sensor,Geomagnetic Sensor,Light Sensor,Optical Heart Rate Sensor
-
Body Dimension (HxWxD, mm)
43.3 x 44.4 x 9.8 mm
-
Body Weight (g)
33.5 g
-
Battery Capacity (mAh, Typical)
410
-
Removable
No
-
Usage Time (Hours, AOD Off)
Up to 40 Hours
Reviews
Galaxy Watch5 Bluetooth (44mm)
- The product offers a mix of positive and negative feedback.
- Customers are generally satisfied with the watch's features, design, and functionality, including its comfortable fit, responsive performance, and health/fitness tracking capabilities.
- However, many report issues with the battery life, which requires frequent charging.
- Some also experienced problems with touch sensitivity, tracking accuracy, and compatibility.
- While the watch has good features, the battery life and performance concerns prevent it from being a standout product.
Filters
Relevancy sort places the best reviews at the top, factoring in helpfulness votes, latest reviews, images, and other traits that readres look for in their reviews.
Filters
191 Reviews
2022-12-29
2022-10-07
Arizona
2024-06-23
2022-12-05
Nashville Tn.
2022-11-14
2022-10-01
Vallejo, CA
2023-07-17
Boone nc
2023-10-06
2024-06-14
2023-04-11
New zealand
2023-11-20
Devon UK
CX
Thank you for taking the time to share with us this review about your experience with the Galaxy Watch5. We are very sorry to read that you are not finding the battery of the watch to last as long as you expected, and that the gestures are not very straightforward to use. We would love to offer you full support with this, so you can get the best experience out of your watch to keep up with your daily needs and tasks in full smartness. Please follow these two links, the second made available by our colleagues abroad, where you will find a comprehensive guide on how to improve and optimise the battery of your watch: https://bit.ly/HowToImproveBatteryLifeWatch5 - https://bit.ly/SamsungWatchBatteryOptimisation We also recommend making sure that your watch is always up-to-date to the latest software version from the Galaxy Wearable app, and that it is always facing upwards when completing each gesture; so each action can be completed correctly while following the instructions on the screen carefully. We are confident the previous steps will be very useful. Nevertheless, if you need more support, please don't hesitate to get in touch with our Support Teams who are always ready to help. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2023-02-14
2022-10-21
2022-10-06
Indiana
2023-06-11
Social Commerce
Howdy, Thank you for taking the opportunity to share your thoughts with us about your Samsung Galaxy Watch5. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. You can view your blood oxygen levels through the Samsung Health app. From Samsung Health, tap Blood oxygen, and tap Measure to begin. Follow the prompts to position the device and your arm properly. Tap Ok to start measuring blood oxygen. For your convenience, I have linked your Galaxy Watch5's user manual below to help you become better acquainted with your features and functions. You can use Water lock mode to exercise in the water while wearing your watch. While in Water lock mode, touchscreen, wake-up gestures, and watch always on will be disabled. If you would like additional assistance, please do not hesitate to reach out to Samsung Support when it is convenient for you. Thank you for being a faithful Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/downloads/
2023-01-10
2022-09-16
London
Samsung Support
We think you would have been on to a winner whichever of the two smartwatches you decided to purchase, but it's great to see that your new Galaxy Watch5 BT has been a very worthy introduction to our range, and is providing you with everything that you needed it for. Its modern and contemporary look will mean it can compliment any particular style or lifestyle, and its powerful battery means it's literally by your side whenever you need it to be. Pairing it with one of our smartphones ensures maximum performance and efficiency at all times. ^DB at Samsung Support
2023-03-23
2024-01-22
2022-09-01
Samsung Support
We're delighted to see that your new Galaxy Watch5 is providing you with everything that you'd been hoping for in an upgrade from it's predecessor. We always aim to ensure that any new release not only offers familiarity, but significant upgrades wherever possible, as we've no intention of ever letting our products feel like they're just the exact same item, just in a new case. We want our customers to experience a wealth of new leading-edge tech every time. We're glad that the battery is now giving you more use throughout your day, and that this is help making this a more than worthwhile purchase. ^DB at Samsung Support
2023-12-01
CX
Congratulations on your purchase of the amazing Galaxy Watch5, Boyd! Best choice ever going for this fantastic watch which will become the perfect companion for your phone, working in perfect harmony with it to make your everyday tasks easier and smarter. As you mentioned, this superb device allows you to be in full control over your phone without even the need to use it, as all your important notifications related to messages, calls, emails and more are redirected to your watch and ready to be checked right from your wrist. This is only the beginning of the great advantages of the Galaxy Ecosystem which will enhance your life to the next level! ^CL at Samsung Support
2022-12-05
Houston, TX
Social Commerce
Kharzi, we appreciate you taking time to provide your feedback to us regarding your Samsung Galaxy Watch5. The first step to troubleshooting your difficulty would be to ensure you are correctly placing and wearing the watch. There is a link included below to an article about the best practices when wearing your watch to ensure the most accurate readings from the sensors. If you are still experiencing these difficulties, please reach out to the Samsung Support Team for assistance in troubleshooting the sensors of your device. Thank you for being a Samsung customer. –Elizabeth Properly wear and clean your Samsung smart watch https://www.samsung.com/us/support/answer/ANS00084602/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2024-01-09
Des moines IA
Social Commerce
Greetings Personaltrainer1, Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch5. We appreciate your directness. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You are able to view the minutes and hours of your sleep data on your Watch5. However, if you are wanting to view your full breakdown of your sleep data and/or sleep patterns, you will need to utilize your phone to do so. From Samsung Health, tap Sleep. > Swipe up to view your sleep data. For your convenience, I have linked your device manual below for your easy access in the future. Please do not hesitate to reach out to Samsung Support if you would like any further assistance or if you have any questions for us. Thank you for being a trustworthy Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/downloads/ https://www.samsung.com/us/support/answer/ANS00090402/
2023-07-27
NZ
2022-09-29
Rochester, NY
Social Commerce
MikeWNY, we appreciate you taking the time to provide your feedback to us regarding your new Samsung Galaxy Watch5. We would recommend reaching out to the Samsung Support or Customer Care+ Teams to assist in troubleshooting the features of the device you are experiencing some difficulty with. This way you can get the most out of all the amazing features. Please feel free to reach out to us at any time with questions regarding your Samsung products. –Elizabeth Customer Care+ smsng.us/Samsung-Care-Plus Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2024-01-29
2023-05-29
Yogyakarta, Indonesia
Customer Service
Terima kasih karena sudah membeli produk kami melalui Samsung E-Store dan telah mengulas pengalaman berbelanja Anda. Selalu jadikan produk Samsung sebagai andalan dalam keseharian Anda. Kami menunggu pesanan Anda selanjutnya.
2022-10-16
Inverness, Scotland
Samsung Support
We know how important your health is, so we want to make life a little easier by having these important features like ECG monitoring on the watch. It brings you peace of mind! We're glad you're enjoying your new watch, Kev, and we hope all is well with your health. ^EM at Samsung Support
2022-08-29
2023-11-08
Lincoln
CX
We always look to make improvements with every new release, so we're pleased to see that you're getting the benefit of this approach, particularly with the battery. We've aimed to make it even more powerful, so your Watch5 can be by your side helping you manage both your health and your day effectively. It has even more intelligent ways to assist you, so we're delighted to see that you're exploring everything that it can do. ^DB Samsung Support
2023-04-28
Suffolk
Samsung Support
Welcome to our Galaxy, Jay, and we're delighted to see that your new Galaxy Watch5 has been a superb introduction into everything that you can expect from our range of smartwatches, and making you so delighted with your decision to switch. We're always aiming to innovate and re-imagine with every one of our products, so we do hope that this encourage you to explore more of what we have to offer! ^DB at Samsung Support
2023-02-02
Samsung Support
We love to see that you upgraded and chose the Watch5 as your next watch! It's the perfect all-rounder, for everyday use and fitness tracking, and allows you to keep up with your health thanks to ECG and blood pressure monitoring. The battery life is designed to keep up with you and your lifestyle too! ^EM at Samsung Support
2022-10-06
Chicago Illinois
2023-06-01
2022-10-24
Pennsylvania
2022-08-18
Dasmarinas Cavite, Philippines
2023-01-15
2022-12-22
Denpasar Bali
Customer Service
Kami memohon maaf atas ketidaknyamanan yang terjadi. Anda dapat langsung menghubungi kami melalui layanan Samsung Live Chat atau menginformasikan nomor pesanan dan nomor telepon Anda yang dapat kami hubungi ke kontak Customer Service kami. Email Customer Service Samsung : cs.care@samsung.com Whatsapp Customer Service Samsung : 0818 0215 5777 Anda juga dapat mengunjungi service center terdekat di kota Anda.
2023-04-22
2022-12-08
Southampton pa
2022-12-05
Chicago, Il
Social Commerce
Ljsch, thank you for your feedback on the Samsung Galaxy Watch5. It is true that the new Samsung Galaxy Watch5 is only compatible with Android enabled devices. We appreciate you loving the features of the Samsung Galaxy Watch line of products with the sensors, sleep features, and range of other capabilities. Please feel free to reach out to us at any time with further feedback or questions. –Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2024-04-06
2023-12-26
Manchester
CX
We are thrilled to see that you are already making the most of everything incredible the Galaxy Watch5 can do for you, Werka! This superb watch is the perfect companion to your everyday life as it comes with the latest and greatest health and fitness tracking features available on a Samsung watch to be always fully aware of your overall wellbeing. From the BP and ECG monitoring features to the dieting tips, meals and calories tracking, it can also keep track of your sleep patterns, so you always know if you are getting all the sleep you need to be healthy and happy for the day. We would also like to share with you this link where you fill find great tips to look after the battery of your watch for the best performance in the long term: https://bit.ly/HowToImproveBatteryLifeWatch5 In the meantime, enjoy a watch that will make every day epic! ^CL at Samsung Support
2024-05-05
2023-03-05
LaCrosse WI
Social Commerce
Hi Higgins, thank you for your feedback on your Samsung Galaxy Watch5. We would be more than happy to assist you in getting the most out of the amazing features of your device. We have included a link below to the Samsung Support Team who can work with you directly one on one. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2024-09-13
CX
It's great to hear that you have been enjoying the brilliant Galaxy Watch5 and all of the amazing features that it has to offer, Barney. However, we would love to address the issues you are facing with the battery life and back glass, to ensure you have the best experience possible with your device. Your watch is capable of up to 40 hours of battery life, depending on usage, with features such as Always On Display and continuous health monitoring having a great impact on how long each charge lasts. We would recommend checking out the following link for battery saving guidance, to ensure you get the most out of your watch's battery: https://spr.ly/6427oSiSB It is a shame to hear that your device has sustained physical damage. This will require a repair to resolve, which can be organised through the following link: https://spr.ly/6420oSiSE Our engineers will be able to provide a repair to the highest possible standard, returning your Watch5 to pristine condition. ^SK at Samsung Support
2022-12-05
New York, NY
2022-10-06
Schaumburg,IL
2024-01-14
2022-09-09
2023-03-21
2023-06-04
Philippines
2022-12-06
Cresco, IA
2023-03-08
2023-03-04
2023-03-01
2023-06-07
Bellevue, WA
2024-01-05
2022-09-14
East Anglia
Samsung Support
Thank you for the incredible review, Alan! We are absolutely delighted to see that the stylish design and incredible range of features on your new Watch5 have made such an impression! We know you will have plenty of fun learning all about its smart capabilities! Enjoy! ^CR at Samsung Support
2023-10-19
2022-09-18
WA
2022-12-28
2023-06-03
Customer Service
Terima kasih karena sudah membeli produk kami melalui Samsung E-Store dan telah mengulas pengalaman berbelanja Anda. Selalu jadikan produk Samsung sebagai andalan dalam keseharian Anda. Kami menunggu pesanan Anda selanjutnya.
2022-10-06
Lauderhill,Fl
2024-01-10
VA
2024-04-17
Hertfordshire
Samsung UK Reviews Team
We are pleased to read that the amazing Galaxy Watch5 is helping you keep track of your workout and fitness goals while also keeping you connected with the world, Chris! We would also love for you to fully make the most of the long-lasting battery of this watch for an even better experience, and we would like to share with you this link with a series of useful steps about it: https://spr.ly/6423bVbpc If you have any questions about how to make the most of your watch, please also don't hesitate to reach out to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6425bVbpl ^CL at Samsung Support
2022-08-30
Auckland, NZ
2022-12-05
Bronx, NY
2022-12-19
Social Media
Hello and sorry to hear this in regard to your device. If you would like a technician to look into this please book an appointment below at your nearest Samsung store. > https://www.samsung.com/au/support/service-centre/
2022-12-05
St. louis, Mo
2022-12-29
Renton, WA
2023-06-22
East Midlands
Support
Thank you for your feedback, Jasmine, and while we're pleased to see that you are enjoying your new Watch5, we do regret seeing that you are having this issue with the strap. While we do design our straps to be as kind to the skin of as many of our customers as possible, it would be difficult to account for all circumstances. It is good to see that this is not fully preventing you from using the watch, and that you're still able to enjoy it for the majority of the day. ^DB at Samsung Support
2022-10-06
Longwood Florida
2022-11-09
2023-02-25
2024-09-01
2022-11-26
2022-12-17
2022-10-22
Samsung Support
Thank you for your feedback for the Watch5, Elaine! We're sorry to see that you're not loving it as much as we'd hoped. We strive to be a sustainable and environmentally friendly company, so we have made the decision to remove charging adapters (plugs) from our flagship models, including watches. We encourage you to use an adapter you already have, from your phone or a previous model as this will reduce waste! ^EM at Samsung Support
2022-12-09
Texas
2023-11-29
Leicester
CX
We are sorry to read that you are not satisfied with your Galaxy Watch5 because you would have preferred to use the Health Tracking features on a non-Samsung phone, and because the watch is restarting, Joanna. While you can still use your Galaxy Watch5 with a non-Samsung phone, health tracking features such as Blood Pressure readings would require a Galaxy device. This is needed to provide you with the most accurate and detailed readings of your health when used with the Samsung Health Monitor app. We would also like to share with you this link, kindly made available from our colleagues abroad, where you will find a useful guide on how to stop your watch from restarting, while also making it smoother and swifter to use: https://bit.ly/3sNymhn If you need more support with getting the best experience out of your watch, please don't hesitate to contact our Support Teams who are always ready to help. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2023-03-24
2024-11-01
CX
We are pleased to read that the Galaxy Watch5 has been a great upgrade from your previous, but still amazing Galaxy Watch4, Adam! As you mentioned, this device boasts a long-lasting and intelligent battery, as well as a larger and clearer display, which makes it even easier to use. The Galaxy Watch5 is packed with everything you need to make your life easier and smarter! ^CL at Samsung Support
2022-10-06
Chalmette, LA
2024-06-27
Dorset, UK
2022-09-10
Bogor
2022-12-05
Camas Washington
2023-02-26
2022-10-06
Brooklyn, NY
2022-11-16
Wiltshire
Samsung Support
It's good to see that you are a fun of everything that your Galaxy Watch5 can do, but if you are ever having any issues with it, then we'd recommend speaking to our Customer Support team for assistance. You can find details on how to contact them, plus their opening times, by following this link: https://bit.ly/SamsungUKSupport ^DB at Samsung Support
2022-09-04
New Zealand
2023-03-01
Samsung Support
It's great to see that you are fully satisfied with your new and amazing Galaxy Watch5 BT, Suzi! The fantastic watch isn't only superbly smart, intelligently designed and packed with the latest and greatest features available on a smart watch; but it is also the perfect companion to your Galaxy S23 Ultra so you can upgrade your life to the next level! ^CL at Samsung Support
2022-09-28
Wichita
Social Commerce
Edes, we appreciate you taking the time to provide your feedback to us regarding the Samsung Galaxy Watch5. Here at Samsung we are always striving to innovate our product line to provide our customers the best possible experience. Please feel free to reach out to us at any time with questions or feedback regarding your Samsung products. –Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2024-02-13
London
CX
Thank you for your outstanding review! It is wonderful to read why you love your Galaxy Watch5!! Thanks to the stylish and comfortable design, as well as a user-friendly operating system, powerful performance and a plethora of useful features, it's easy to see why you're so impressed! ^CR at Samsung Support
2023-04-13
Daton, OH
Social Commerce
Hello John, we appreciate you taking time to provide your feedback to us on your Samsung Galaxy Watch5. Without knowing what software your cell phone is using we are unable to give too many specifics on options. The Samsung Support Team can offer you available options for apps that may help with functionality and connectivity of your watch. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2024-01-30
CX
We are sorry to read that you are not happy with your Galaxy Watch5 because you noticed the battery doesn't last long enough while also getting warm, and because your wrist became sore after wearing it, Pollard. Here at Samsung, we take the safety of our customers and of our devices very seriously. We recommend getting in touch with one of our Support Teams at your earliest convenience, who will be able to provide you with all the assistance needed concerning these issues. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUK-Support In the meantime, we would like to reassure you that all our devices, including the Galaxy Watch5, go through a series of thorough tests to ensure they meet our high standards of quality. ^CL at Samsung Support
2023-07-07
2022-12-06
Corona, ca
2025-04-30
Northwest
2023-05-09
Samsung Support
We are pleased to see that you decided to join our Galaxy of wonderful devices with your new and amazing Galaxy Watch5 and S23 Ultra, Serena! The unmatched quality of our components, the smartness of our systems and incredible features will offer you endless possibilities to improve your life every day! ^CL at Samsung Support
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details at
https://www.bazaarvoice.com/nz/trustmark/User manual & downloads
Solutions & Tips
All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this web page and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this web page including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only.
Q Card, AfterPay, NOW Rewards Visa are not available through Farmlands Enhanced Partnership Program.
***Q Card: 12/24/36 Months Interest Free - Available on Long Term Finance (LTF) for online only. Min Spend $200/$600/$800 respectively. Lending criteria, $50 annual Account Fee, fees, T&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions. Min payments of 3% of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period. Standard Interest Rate of 28.95% p.a. applies to outstanding balance at the end of LTF Interest Free Period. Other interest rates and fees may apply, please visit www.qcard.co.nz for further details. Rates and fees subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these T&Cs at any time without notice.
****AfterPay late fees, eligibility criteria and terms & conditions apply. Purchase up to a maximum cart value of $3000 NZD. Visit www.afterpay.com/en-NZ/terms-of-service for full terms. Please Note: Trade In is not available for purchases made using AfterPay.
*****NOW Rewards Visa: 6 months (min spend $200), 9 months (min spend $200), 12 months (min spend $249), 24 months (min spend $449), interest free is available on NOW Rewards Visa. NOW Rewards Visa terms and conditions, credit criteria, rates and fees (including a one-off $55 establishment fee and a $34 account fee charged 6-monthly) apply. Purchase interest rate of 26.65% p.a. applies to the outstanding balance after interest free term ends. Cash advance interest rate of 29.40% p.a. applies. Rates and fees are subject to change. NOW Dollars can be redeemed at certain Participating Retailers only. NOW Dollars cannot be earned or redeemed on long-term interest free purchases. Offer only available at samsung.com/nz. Click here for more information.
It is important to note that the address entered on your loan application matches the delivery address provided on samsung.com/nz. If there is a discrepancy, Samsung New Zealand may reach out to you with an order cancellation notification, and you may need to place a new order. In addition, any discount codes that were used to facilitate the order will be cancelled.
Please Note: Trade In is not available for purchases made using QCard, AfterPay, Now Rewards or Finance Now.
Samsung New Zealand reserves the right to amend, suspend, or withdraw the offer and these T&Cs at any time without prior notice.
* Availability may vary by country or region.
* Requires Samsung Health app version 6.22.1 or later.
* Requires Samsung Galaxy Phone with Android 8.0 and minimum 1.5GB RAM.
* The Galaxy Watch5 must be paired with a Galaxy mobile device.
* Intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment, monitoring or management of any medical condition or disease. Any health-related information accessed through the device and/or application should not be treated as medical advice. Users should seek any medical advice from a physician.
* Body composition is supported in Samsung Galaxy Watch4 series and later released Galaxy Watch models only.
*When compared to Galaxy Watch4.
1. Some users may not be eligible for this trial if they have previously signed up for two or more trial offers, or if they were a subscriber within the last six months. Learn more: https://www.samsung.com/nz/offer/strava/
* Reference to thickness does not include the Optical heart rate sensor or Electrical biosensors. Measures up to 13.1mm with sensors included.
* Specified weight references the case only and does not include the weight of the band. The 44mm model weighs up to 57.5g with Sport Band in size M/L installed. The 40mm model weighs up to 50.7g with Sport Band in size S/M installed.