*Image simulated for illustrative purpose. Galaxy Watch5 Pro has been tested under lab conditions by a third party for dust-resistance: 2kgs of talc powder (max. diameter of 0.05mm) per cubic meter was blown into a test chamber housing the device (air pressure within device kept below surrounding air) for 2 hours. Rated IP68. Dust-resistance may vary by actual usage conditions.
Hear what the experts have to say
Galaxy Watch5 Pro
"If you want the best battery life, the Watch5 Pro could be the one to go for"
Techspurt
08/2022
Galaxy Watch5 Pro
"Sapphire crystal increased the scratch-resistant level"
Sammobile
08/2022
Galaxy Watch5
"It is the best Android watch you can buy right now"
CNET
08/2022
Galaxy Watch5
"The benchmark for Android smartwatches"
PCMag
08/2022
Reprinted with permission. © 2022 Ziff Davis, LLC. All Rights Reserved.
EXPLORATION
Your guide to adventure
ROUTE WORKOUT
Turn by turn
track your burn
The all-new Route workout feature lets you import GPX format workout routes from your smartphone to your watch, syncing your route list. 1, 3
Go the distance, then use Track Back to return right back where you started. Staying on track is easy thanks to voice or vibration-guided turn-by-turn navigation for cyclists and hikers.
BATTERY
Power through your workout
Go hard knowing that your watch can keep up, with the biggest battery capacity among our wearable series. 4
A Titanium Galaxy Watch5 Pro in black showing the time as '10:08', date as 'SAT 28', weather, and heart rate on the watch face.
HEALTH MONITORING
Ready. Set. Goals
BIOACTIVE SENSOR
Never miss a beat
The powerful 3-in-1 Samsung BioActive Sensor controls three health sensors simultaneously: Optical Heart Rate Sensor, Electrical Heart Sensor (ECG), and Bioelectrical Impedance Analysis Sensor. 5
The BioActive Sensor can record your blood pressure, helping you manage high or low blood pressure. 6, 7, 8, 9, 10, 11
Let's see what you're made of
Manage your body from the inside out with body fat percentage (BIA) to skeletal muscle weight insights. All the personal feedback you need to stay on track. 12
CYCLE TRACKING
Be one step ahead of your cycle
Stay on top of your reproductive health with Cycle Tracking feature of Samsung Health. It forecasts your next period and ovulation using your health data, helping you to plan ahead. Now, Galaxy Watch5 series provides advanced cycle predictions using its infrared temperature sensor that conveniently monitors your skin temperature changes during nighttime sleep. Your temperature data is used by Natural Cyclesadapted fertility algorithm, which powers the Cycle Tracking feature and makes it easier for you to manage your cycle. 13,14,15,16,17,18,19,20,21
Stay on top of your reproductive health with Cycle Tracking feature of Samsung Health. It forecasts your next period and ovulation using your health data, helping you to plan ahead. Now, Galaxy Watch5 series provides advanced cycle predictions using its infrared temperature sensor that conveniently monitors your skin temperature changes during nighttime sleep. Your temperature data is used by Natural Cyclesadapted fertility algorithm, which powers the Cycle Tracking feature and makes it easier for you to manage your cycle. 13,14,15,16,17,18,19,20,21
How to set up 'Predict period with skin temp' function
Open Samsung Health app and go to Cycle Tracking powered by Natural Cycles°. Then go to settings and turn on 'Predict period with skin temp'. After wearing the watch during nighttime sleep, you can see the changes in your skin temperature and you'll receive tailored predictions for future cycles.
Open Samsung Health app and go to 'Cycle Tracking' powered by Natural Cycles°. Tap the 'See more' button.
Go to settings.
Turn on 'Predict period with skin temp' and check the disclaimers and proceed to enable function.
FITNESS
Watch the
gains add up
Count steps, calories, and more. Your watch will detect physical activity to track your routines, supporting over 90 exercises. Then, check your progress on your device.
A Titan Galaxy Watch5 Pro showing duration, distance, speed, and heart rate on the watch face. There is a person mountain biking down a hill wearing the Galaxy Watch5 Pro.
SLEEP TRACKING
Sleep tracking from A to Zzz
Our improved sleep tracking technology tracks your sleep stages to help you create healthier sleep habits and identify your sleep type via 8 animal sleep symbols. You'll also receive nightly sleep reports, so you can rest easy. 22, 23, 24, 25
A Titan Galaxy Watch5 Pro shows the sleep time and sleep score at first and then shows a sleep dashboard indicating the sleep stages: Awake, REM, Light, and Deep. After that, it shows the sleep time and calories burned.
PERFORMANCE
Born to perform
CAMERA CONTROLLER
Better watch yourself
Snap the perfect group selfie and keep yourself in frame when taping solo vlogs with the help of your watch.28 Prop up your smartphone, then step back, check the shot from your wrist and tap to capture. And now you can even zoom in for a closer look with a simple pinch of the screen or twist of the bezel.29
or Rotating Bezel in a clockwise direction.
or Rotating Bezel in a counterclockwise direction.
SMART SWITCH
New watch. Same data
Two Galaxy Watches facing each other. At the top is a Black Galaxy Watch4 with a black band and a green time display. The bottom Gray Galaxy Watch5 Pro with a white time display. Between the two watches is the Smart Switch logo.
DESIGN
It's about
time
a watch looked this good
COLOUR | MATERIAL
Perfect for a run or the runway
Forged with a premium Titanium body and a stunning Sapphire crystal, the Galaxy Watch5 Pro stuns with classic colours and premium styling for a timeless timepiece. 35
WATCH FACE
Face every challenge
Analog to digital, vintage to modern, select a watch face to help you face the day. Pick from the classic set or from the various watch faces.
Analog to digital, vintage to modern, select a watch face to help you face the day. Pick from the classic set or from the various watch faces.
BANDS
Band together
Choose a band that fits with all your fits. Or get a bunch to mix and match with whatever outfit you're wearing. Versatility is everything. 36
Choose a band that fits with all your fits. Or get a bunch to mix and match with whatever outfit you're wearing. Versatility is everything. 36
COMPARE
It's time
to find
your watch
-
Galaxy Watch5
-
Galaxy Watch5 Pro
-
Galaxy Watch4
Size44mm | 40mmWeight30.3g | 25.9gDisplayCorning® Gorilla® Glass with DX+MaterialArmour AluminiumBattery(typical) 39361mAh | 247mAhSleep tracking
Body Composition
Route workout / Track back
Durability5ATM+IP68/MIL-STD-810HFast charge
-
Galaxy Watch4 Classic
Size46mm | 42mmWeight52.0g | 46.5gDisplayCorning® Gorilla® Glass with DX+Battery(typical) 39361mAh | 247mAhSleep tracking
Body Composition
Route workout / Track back
Durability5ATM+IP68/MIL-STD-810HFast charge
ECOSYSTEM
The connected power of Samsung Galaxy
*Galaxy Z Flip4, Galaxy Z Fold4, Galaxy Watch5 and Galaxy Buds2 Pro sold separately.
- Provided when GPX format route file is imported for hiking and cycling and route is set as target under Samsung Health settings.
- Compared to Galaxy Watch4 based on Vickers hardness measured with constant load of 200gf.
- To use Track Back feature, it must be enabled prior to every hiking or cycling workout session under Samsung Health settings.
- The typical capacity has been tested under third party laboratory conditions. The typical capacity is the estimated average capacity considering the deviation in battery capacity among the battery samples tested under the IEC 61960-3 standard. Rated capacity is 573mAh. Actual battery life may vary depending on network environment, usage patterns and other factors.
- Due to country restrictions in obtaining approval/registration as a medical device for certain services, those sensor(s) and their relevant service(s) may not be available for use. Check out www.samsung.com/apps/samsung-health-monitor for latest update on service countries.
- DO NOT measure your body composition if you have an implanted pacemaker or other implanted medical devices.
- DO NOT measure your body composition if you are pregnant.
- Blood pressure feature is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.
- Galaxy Watch5 is not a medical/therapeutic device and is intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment, monitoring or management of any medical condition or disease. Any health-related information accessed through the device and/or application should not be treated as medical advice. Users should seek any medical advice from a physician.
- ECG: The ECG feature is intended to create, record, store, transfer, and display a single channel electrocardiogram (ECG), similar to a Lead I ECG for adults 22 years and older. The ECG feature is not intended to replace traditional methods of diagnosis or treatment. The ECG feature is not intended for users with other known arrhythmias. If an irregular heartbeat or atrial fibrillation is detected, consult a doctor. If you experience symptoms of a heart attack, stroke, or other cardiovascular conditions, do not rely on the notification of the device and consult a doctor. Requires a Galaxy smartphone running Android 7.0 or above. FOLLOW THE INSTRUCTIONS FOR USE. IF SYMPTOMS PERSIST, WORSEN OR CHANGE UNEXPECTEDLY, TALK TO YOUR HEALTH PROFESSIONAL.
- BLOOD PRESSURE: Blood pressure feature only to be used by adults 22 years+. Intended for general wellness and fitness purposes only. Not intended for use in detection, monitoring, diagnosis, treatment of any medical condition or disease. The measurements are for your personal reference only. Please consult a medical professional for advice. For accurate BP readings, a calibration is required every 4 weeks by BP monitor & arm cuff. Users should measure their blood pressure when at rest, as they would do with a traditional cuff, and refrain from measuring when they are working out, smoking, or drinking. Requires a Galaxy smartphone running Android 7.0 or above.
- Body composition is supported in Samsung Galaxy Watch4 series and later released Galaxy Watch models only.
- The feature is available on Galaxy Watch5 and Watch5 Pro when paired with a Samsung Galaxy smartphone running One UI 5.1 or above. Requires installation of the latest software version via the Galaxy Wearable app.
- Requires Samsung Health application version 6.23.5 or later.
- Availability may vary by country or region. Due to country restrictions in obtaining approval/registration as a medical device, Cycle Tracking only works on phones and watches purchased in the countries where the service is currently available.
- The Cycle Tracking feature of Samsung Health is not intended to be used as contraception.
- For personal reference only.
- Predictions may vary due to use of the Watch (recommendation: 4 hours during nighttime sleep, 5 times a week), input data, environmental conditions and others.
- Not intended for diagnosis, cure, mitigation, treatment or prevention of any disease/health conditions.
- Do not interpret or take clinical action based on the predictions made without consultation of a qualified healthcare professional.
- This feature is not intended for users under 18 years of age.
- Requires Samsung Health application version 6.22.1 or later.
- Requires Samsung Galaxy Phone with Android 8.0 and a minimum 1.5GB RAM.
- Intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment of any medical condition or sleep disorder. The measurements are for your personal reference only. Please consult a medical professional for advice.
- To activate snore detection, users must turn on feature under settings using the Samsung Health Application.
- Galaxy Watch5 Pro has a water resistance rating of 50 meters under the ISO standard 22810:2010. It is not suitable for diving or high-pressure water activities. If the device or your hands are wet, they must be dried thoroughly prior to handling.
- The image above is a simulation of the compass feature for illustrative purposes. Screen configuration may vary depending on settings, SW version and is subject to change.
- The feature is available on Galaxy Watch5, Watch5 Pro, Watch4 and Watch4 Classic when paired with a Samsung Galaxy smartphone running One UI 5.1 or above with the Camera Controller app support. Requires installation of the latest software version via the Galaxy Wearable app.
- Availability may vary by market, carrier, model and paired smartphone that supports Camera Controller. The update will initially be available on Bluetooth versions and will roll out to LTE versions later.
- Availability of feature and application may vary by region, connected device, SW version and carrier.
- Supported features may vary between platforms and countries with compatibility subject to change.
- Third party apps must be downloaded separately.
- Compatible with Galaxy Watch in Wear OS powered by Samsung. Requires pairing with smartphone with latest version of Smart Switch installed.
- Data and content available for transfer may vary by OS.
- Availability of colours, sizes, models, and bands may vary by country or region.
- Device with D-Buckle Sport Band may not be charged properly when placed on wireless charging pads. Device with D-Buckle Sport Band contains magnets. Do not store your device and the band near magnetic fields. Keep it away from magnetic stripe cards, including credit cards, phone cards, passbooks, boarding passes and some tablets with keyboards. D-Buckle Sport band can be purchased separately for Galaxy Watch4 and Galaxy Watch5 that are compatible with 20mm straps.
- Testing conducted by Samsung using preproduction Galaxy Watch5 (BT & LTE), each paired with a Samsung phone; all devices tested with prerelease software, Galaxy Watch Magnetic Fast Charging USB-C Cable (EP-OR900), and Samsung 25W USB-C Power Adapter (EP-TA800). Charge time varies with region, settings, and environmental factors; actual results will vary.
- The typical capacity has been tested under third party laboratory conditions. The typical capacity is the estimated average capacity considering the deviation in battery capacity among the battery samples tested under the IEC 61960-3 standard. Rated capacity is 398mAh for Large and 276mAh for small. Actual battery life may vary depending on network environment, usage patterns and other factors.
- The typical capacity has been tested under third party laboratory conditions. The typical capacity is the estimated average capacity considering the deviation in battery capacity among the battery samples tested under the IEC 61960-3 standard.
Highlights
Sleep tracking
GPS route tracking
Battery
BioActive sensor
Specifications
-
Size (Main Display)
1.4" (34.6mm)
-
Body Weight (g)
46.5 g
-
Bluetooth Version
Bluetooth v5.2
-
Sensors
Accelerometer,Barometer,Bioelectrical Impedance Analysis Sensor,Electrical Heart Sensor,Gyro Sensor,Geomagnetic Sensor,Light Sensor,Optical Heart Rate Sensor
-
Storage (GB)
16
-
CPU Speed
1.18GHz
-
NFC
NFC
-
Body Dimension (HxWxD, mm)
45.4 x 45.4 x 10.5 mm
-
Infra
Wi-Fi,Bluetooth
-
Audio Playing Format
MP3,M4A,3GA,AAC,OGG,OGA,WAV,AMR,AWB
-
Location Technology
GPS,Glonass,Beidou,Galileo
-
Wi-Fi
802.11 a/b/g/n 2.4+5GHz
-
NFC
Yes
-
Bluetooth Version
Bluetooth v5.2
-
Bluetooth Profiles
A2DP,AVRCP,HFP,HSP
-
Wear OS Powered by Samsung
-
Technology (Main Display)
Super AMOLED
-
Size (Main Display)
1.4" (34.6mm)
-
Resolution (Main Display)
450 x 450
-
Colour Depth (Main Display)
16M
-
CPU Speed
1.18GHz
-
CPU Type
Dual-Core
-
Memory (GB)
1.5
-
Storage (GB)
16
-
Available Storage (GB)
7.5
-
Accelerometer,Barometer,Bioelectrical Impedance Analysis Sensor,Electrical Heart Sensor,Gyro Sensor,Geomagnetic Sensor,Light Sensor,Optical Heart Rate Sensor
-
Body Dimension (HxWxD, mm)
45.4 x 45.4 x 10.5 mm
-
Body Weight (g)
46.5 g
-
Battery Capacity (mAh, Typical)
590
-
Removable
No
-
Usage Time (Hours, AOD Off)
Up to 80 Hours
Reviews
Galaxy Watch5 Pro Bluetooth (45mm)
- The smartwatch offers a range of advanced features, including accurate tracking, impressive battery life, and premium build quality.
- Users praise the watch's comfortable, lightweight design and user-friendly interface.
- However, some customers report issues with water resistance, GPS accuracy, and connectivity problems.
- The touch-based bezel is also criticized as less intuitive than the physical rotating bezel on previous models.
- While the watch delivers on many fronts, it also suffers from quality control and software problems that may deter some customers.
Filters
Relevancy sort places the best reviews at the top, factoring in helpfulness votes, latest reviews, images, and other traits that readres look for in their reviews.
Filters
224 Reviews
2023-02-23
New Zealand
2023-01-23
Wolverhampton
2024-09-03
CX
Thank you for your feedback, and while it's good to see that you're liking some parts of your Watch5 Pro, you're not getting everything that you were hoping for from it. We've ensured that the battery is powerful enough to keep the Watch on you throughout the day and night, so you can accurately track your health and wellness at all times. The water resistance helps you to track your activities in all weather conditions, or engaging in water related fitness exercise. We do regret seeing that you're not a fan of the new design of the watch, and the removal of the rotating bezel. The larger screen and side buttons can offer swift navigation and interaction, but we can understand your concern if this has not been your experience. It has been designed to be larger to accommodate the battery, but also offer robustness so that it can keep up with the most active of lifestyles. If you do think that any part of it is not working as it should be then we'd always welcome you to speak to our Customer Support team, who will be happy to look into it with you and go through all available solutions. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6421WMpk9 ^DB at Samsung Support
2022-09-08
UK
Samsung Support
Thank you for taking the time to share with us this review about your experience with the Galaxy Watch5 Pro Bluetooth; although we are sorry to see that the watch didn't fully meet your expectations. We appreciate that you would have liked to see a physical rotating bezel on this watch for a more classic design. The new and smart digital rotating bezel offers a more compact and lighter body giving more space for a larger 590 mAh battery that will keep you powered for longer than ever seen on a smartwatch. We also greatly appreciate your feedback as you would have liked to see compatibility between the watch, iPhone and tablet devices; which is absent now due to limited compatibility with Google Mobile Services and mobile features. Nevertheless, we will certainly make sure to take your feedback on board so we can use it to improve our devices and amaze you with our future technology. ^CL at Samsung Support
2023-08-05
2022-09-09
London
Samsung Support
There's plenty of ways that your new Galaxy Watch5 Pro can help your monitor your health, and track your fitness goals, so we're pleased to see that you've already been able to experience some of it's benefits for yourself. The blood pressure and sleep monitors are our most accurate yet, and do provide detailed and useful information. Because we know that not everyone wants the same thing with any of our products, we do make sure that you are able to set them up how you prefer, which is why there are other options available to navigate the watch, away from the rotating bezel. If you are having issues with the battery then we do recommend making sure that your watch is always running the most up to date software version through the Wearables app, as this will ensure every function of it is capable of providing you the best performance possible. ^DB at Samsung Support
2023-03-01
California
Social Commerce
Hi Wildcards65, we appreciate your feedback on your Samsung Galaxy Watch5 Pro. This device comes equipped with all day battery life. If your device is not functioning as intended, we have included a link to the Samsung Support Team below who can assist you in troubleshooting your device, and what other options may be available to you. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2023-01-16
Rotherham
2023-01-24
Stoke-on-trent
2022-09-17
New York, NY
2022-10-11
Malaysia
2023-04-03
NH
2022-09-27
East Midlands
Samsung Support
Thank you for taking the time to share your feedback with us, Sonzy. We are sorry to read that you are disappointed with the Wireless Charging compatibility, due to the design of the strap. We would like to get a better understanding of this issue so we are able to provide you with the most effective solution. In this case, we believe seeing pictu7res of what you are describing will be very helpful. To send our Support Team pictures, we recommend contacting us via our social media channels, on either Facebook or Twitter. You can find direct links to these support channels, along with their opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsug Support
2024-02-25
2023-02-06
Birmingham
2024-01-21
Kent, UK
CX
Thank you for taking the time to share with us this in-depth review about your experience with the Galaxy Watch5 Pro. We are pleased to read that you love the premium design of your watch as well as its long-lasting 590mAh battery and smart operating system, which make it a perfect daily companion. However, we also appreciate that you would have liked to be able to use the Blood Pressure and ECG reading features with a different brand of phone, and that you are not satisfied with the accuracy of the Sleep Tracking feature. The in-built Samsung BioActive Sensor allows your watch to read and track your BP and ECG stats thoroughly and accurately when connected to a Galaxy smartphone running Android 7.0 or above. This is required to take full advantage of this extraordinary technology, made even smarter with the Samsung Health app on your Galaxy device, which gives you an exhaustive understanding of your overall health. In regards to the Sleep Tracking feature specifically, we would like to share with you this link, kindly made available by our colleagues abroad, where you will find a useful guide on how to always get the most accurate readings of your sleep patterns: https://www.samsung.com/us/support/answer/ANS00090402/#:~:text=Swipe%20left%20on%20the%20watch,well%20as%20your%20calories%20burned. If you need more support with making the most of your watch, please don't hesitate to contact our Support Teams who are always ready to help. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2023-11-29
New Zealand
2022-09-14
Dallas, TX
2023-03-28
2023-12-06
CX
Thank you for taking the time to share your feedback with us. We are very sorry to read that you are unhappy with the Watch5 Pro due to the Screen Timeout. We appreciate you sharing your insight with us and will be sure to use your input to drive future development. In the meantime, if you would like to discuss this issue with our team and ensure you are getting the most out of this incredible device, please do not hesitate to contact us. You can find all our contact methods and operating hours here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2023-02-11
Social Media
Hello and sorry to hear this in regard to your device. If you would like a technician to look into this please book an appointment below at your nearest Samsung store. > https://www.samsung.com/au/support/service-centre/
2023-10-17
2023-07-20
Customer Service
Terima kasih atas saran / kritik yang telah Anda berikan. Saran / kritik Anda akan kami teruskan kepada divisi terkait dan akan menjadi bahan evaluasi demi memperbaiki pelayan maupun produk Samsung di masa mendatang.
2022-09-05
Swindon
Samsung Support
Thank you for sharing your thoughts regarding the lack of charging adapter in the box, Katie. All feedback is appreciated. Samsung is now transitioning to the removal of a charger plug in our latest line of Galaxy smartphones and wearables. We believe that the gradual removal of charger plugs and earphones from our in-box device packaging can help address the growing e-waste problem and we are trying to eliminate unnecessary waste of resources by prioritising compatibility between product components, and through these, Samsung is committed to providing the best possible experiences for our Galaxy customers. If you have a Samsung phone (produced since 2017) this will have a USB-C charging plug and therefore you will be able to use this to charge your new watch. If you do not have a USB-C adapter available, we have many on our website to purchase, which will last you for many years and be interchangeable between products. ^EM at Samsung Support
2023-12-27
2024-04-23
Wolverhampton, West Midlands, UK
2023-10-30
Cardiff
CX
Thank you for sharing your experience with the Galaxy Watch5 Pro. We're thrilled to hear that you've found it to be an amazing device with its powerful health applications, impressive battery life, as well as its intuitive interface. This powerhouse of a watch is truly a great companion for any adventure! It is our understanding that the GPX file loading for the Route workout function hasn't met your expectations. This incredibly useful feature has completely transformed the way users can navigate on hikes and cycle routes, and we want the user experience to be as smooth as possible. We have an informative video on our official YouTube channel that walks you through how to upload GPX files and use them on your Watch5 Pro, you can view the video titled 'Galaxy Watch5 Pro: How to use a GPX file for Route workout' here: https://www.youtube.com/watch?v=oIFMNNRPWAo We really appreciate your feedback, and will certainly use this to drive improvements in our technology. If you need further support with your watch, our experts in our Support Teams would be happy to assist. You can find their contact methods along with operating times by heading to the following link: https://bit.ly/SamsungUK-Support ^AP at Samsung Support
2022-10-18
London
Samsung Support
We are sorry to see that the Galaxy Watch5 Pro Bluetooth is not fully meeting your expectations. We would love for you to be able to make the most of all the amazing features of this watch and to assist you with the issues you mentioned. The Galaxy Watch5 Pro comes with a powerful 590mAh battery, and we recommend following this link, kindly shared by our colleagues in the US, that will give you useful tips on how to improve the battery life of your watch: https://bit.ly/Samsung-WatchBatteryGuide About the watch not being efficient when tracking GPS, please make sure that the phone connected to the watch is not experiencing any issue with the GPS and that it is fully up to date. Please also make sure your watch is fully up to date for maximum stability and updated features: Galaxy Wearable app > About watch > Update watch software > Update now. We would also like to leave you this link to troubleshoot this further: https://bit.ly/HowToTroubleshootIssueWithGPSNotTracking Making sure that the watch is fully up to date will also improve the overall functionality of the Heart Rate Sensor. We also recommend following this link for a comprehensive step-by-step guide on how to record your heart rate correctly: https://bit.ly/WatchHR Finally, we appreciate that you would have liked to have more detailed information about HRV (Heart Rate Variability), and we will certainly make sure to pass this feedback on to our engineers for you, so we can use it to improve our devices with the next software updates. If you need further assistance, please don't hesitate to contact one of our Support Teams who are always happy to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2023-02-13
Paignton
2023-07-28
Social Commerce
Hello... Thank you for your feedback of the Samsung Galaxy Watch5 Pro. Your opinion is welcomed as we strive to innovate and improve on our product design and functionality. I've linked an article that should help concerning the battery life of your device. Please reach back out to Samsung Support if we can be of any further assistance. Thank you for being a valued customer. -Bethany smsng.us/Samsung-Support
2023-01-02
South Dakota
2023-10-27
UK
CX
We are pleased to see that you think the Galaxy Watch5 Pro is a stylish watch with good battery life and good functionality when connected to your Samsung phone. However, we are sorry to read that the sleep tracking feature and the Samsung Health app are not meeting your expectations. We also understand that you have already contacted our Support Teams to be assisted with your watch not tracking sleep as fast as expected. If you are still experiencing the same issue, please get in touch with our colleagues again who will be able to share with you great tips on how to ensure you can make the most of this feature. From our end, we will certainly make sure to take your feedback on board in regards to the possibility of exporting more data to your PC to have a more comprehensive understanding of your health-related data. In the meantime, we sincerely hope you will still enjoy this smart and powerful watch. ^CL at Samsung Support
2024-07-17
Sheffield, South Yorkshire
Samsung UK Reviews Team
Thank you for the five-star review, Lisa! It is a joy to see how much you are loving all the incredible health and activity monitoring features on your new Galaxy Wacth5 Pro! With our user-friendly WearOS, it couldn't be easier to navigate through all the well-being features you now have on wrist! Enjoy! ^CR at Samsung Support
2024-01-11
2023-01-20
Boston
2023-03-07
2023-04-22
Samsung Support
We love to see how much you're enjoying your Watch5 Pro, Slavi! It's the perfect watch for day to day use and fitness tracking, with a long lasting battery and intuitive software. The strap is so comfortable to wear on your wrist and feels lightweight too. Great choice! ^EM at Samsung Support
2024-01-20
CX
Thank you for the wonderful review, Bily! The long-lasting battery and durable design are just a couple of reasons the Watch5 Pro is the perfect gadget. With health and activity tracking, seamless connectivity and syncing to your mobile phone, the incredible Wear OS and so much more, we know your love will only grow the longer you wear it! ^CR at Samsung Support
2023-03-14
New York, NY
2022-09-07
Ny
2022-12-05
BeBrunswick, ME
2023-01-09
Williamsburg, Virginia
Social Commerce
FrancisJohn, thank you for your feedback on the Samsung Galaxy Watch5 Pro. Please reach out to the Samsung Support or Customer Care+ Teams for assistance in finding a solution to the heart rating monitoring difficulty you mentioned. Thank you for being a Samsung customer. -Elizabeth Customer Care+ smsng.us/Samsung-Care-Plus Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2022-09-11
Samsung Support
Your new Galaxy Watch5 Pro has plenty to love about it, Bob, and upgrades all the ways that our smart watch range can help you keep track of your health and fitness, and keep in touch with your world. We do regret that you're having an issue with the strap, so we're happy to take your feedback into consideration, as we'll always look into ways to improve everything that we produce, no matter how great we believe them to be. ^DB at Samsung Support
2023-12-22
North Yorkshire
CX
Your Watch5 Pro is as stylish as it is efficient, Enoch, and is packed with all the Smart features that you would need to keep track of all of your health and wellness needs. The speakers will help keep you in contact with your world, and we're pleased to see that you have been able to find a watch strap that better suits your needs. While you are unable to add a VPN to your watch, we're happy to take on board your feedback. ^DB at Samsung Support
2023-12-27
Congleton
CX
We are sorry to read that the Galaxy Watch5 Pro is not fully meeting your expectations because you expected the Blood Pressure feature to be more accurate and comprehensive. Also, because you would have preferred a charger to be included in the box. As you mentioned, this watch comes with incredible health, fitness and dieting tracking features which make keeping track of your overall wellbeing a piece of cake in the smartest and easiest way possible when connected to the Samsung Health app on your mobile device. While the BP and ECG should not be used to replace traditional methods of diagnosis or treatment by a qualified healthcare professional, they will still give you a reading of your health which is as precise as possible. We recommend following this link where you will find a comprehensive guide on how to ensure each reading you take is accurate: https://bit.ly/ECGandBloodPressure In regards to the charger specifically, we would like to confirm that the Galaxy Watch5 Pro does come with a wireless charger included in the box which allows you to charge the device out of the box easily and quickly. If you need more support with making the most of your watch, please don't hesitate to contact our Support Teams who are always ready to help. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2022-12-05
2022-12-03
Canton MI
2023-11-12
Blackburn
CX
Thank you for taking the time to share feedback on your Watch5 Pro. We understand you were disappointed to find that the charging cable is Type-C and that an adaptor wasn't included and appreciate this has caused you inconvenience. We're committed to our global goal of reducing e-waste and bettering the environment as a result, and through discovering that more and more Galaxy users are reusing accessories they already have or opting for wireless options, we've transitioned to no longer including an adaptor as an in-box accessory in an effort to fulfil these environmental goals. We've now also transitioned to using Type-C connections on the cables supplied with mobile and wearable products, as these connections allow for faster charging and data transfer, delivering the very best performance. We stock Type-C adaptors on our website that deliver excellent charging speeds, you can view this here: https://bit.ly/SamsungUSBCAdapter We do hope you're enjoying the incredible features the Watch5 Pro has to offer. If you need any assistance with your watch, our Support Teams are on hand to help. You can find our contact methods and operating times by heading to the following link: https://bit.ly/SamsungUK-Support ^AP at Samsung Support
2023-02-05
New Zealand
2023-04-07
2023-02-15
2025-01-27
2023-10-29
Totnes Devon
CX
We're delighted to see that you are loving your new Watch5 Pro as much as you are, Annie. Its powerful battery will mean that it's by your side for as long as you need it, and the quick recharge rate means you won't be without it for long. It's not only classically stylish, but has so comfortable a fit that you'll often forget that you're even wearing it. We're sure you'll come to love it even more once you explore everything that it can do. ^DB at Samsung Support
2023-09-14
Scotland
2022-12-12
2023-07-09
UK
Samsung Support
Even though we're happy to see that you're loving the overall look of your Watch5 Pro, we do regret seeing that you have been having issues with some of the features, and that our Customer Support team have as of yet been unable to assist you with them. We do assure you that we do design every new release to have noticeable improvements over its predecessors, as we always want to keep moving forward in terms of ideas and innovations, but we can understand your frustration if this has not been your experience, and we hope that this does not discourage you from exploring any of our ranges again in the future. ^DB at Samsung Support
2024-07-23
Samsung UK Reviews Team
Thank you, Dziadek, for your wonderful review! We are sorry to read that you are disappointed with the battery life of your new Galaxy Watch5 Pro. This watch has an average run time of up to 80 hours. If you feel the watch is not performing as well as expected, we recommend following this very handy guide: https://spr.ly/6429ciXzX. To ensure you get the best advice regarding calls and messaging, please get in touch with our Technical Support Team directly and provide a detailed account of issues. You can find all our contact methods and their operating hours here: https://spr.ly/6424ciXzj. ^CR at Samsung Support
2024-02-22
2022-08-31
South of England
Samsung Support
Thanks for the awesome feedback, Joe! We're absolutely delighted to read how much you are enjoying your new Watch5 Pro, especially thanks to its seamless connection to your Z Fold3... It's a match made in heaven! ^CR at Samsung Support
2023-05-25
2023-01-04
2023-02-16
2023-08-12
Metro Manila
2022-11-23
2023-01-21
2022-10-06
Baltimore
2024-07-23
Samsung UK Reviews Team
Thank you for taking the time to share with us this review about your Galaxy Watch5 Pro, Ant. We are pleased to read that you are happy with this watch overall, although you think the wireless charger that comes with it can be improved to use it more neatly and easily. From our end, we will certainly make sure to pass this feedback along, and we hope that this fantastic gadget will make a positive difference every day. ^CL at Samsung Support
2025-03-18
Cyprus
CX
We are sorry to see that your Watch5 Pro is not lasting as long as it used to. With the 590 mAh battery, you can get up to 80 hours of usage time with Always On Display disabled, here is a guide to help you get the most out of your battery: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch/ If you need further assistance, our helpful Support Teams are on hand to get you back up and running properly. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2023-12-12
San Francisco
2023-03-02
2023-02-07
London
2022-09-08
London
Samsung Support
We appreciate all feedback, Paolo, as it's the best way to keep on providing our customers with the best of everything from all of our products. It's great to see that you are loving how effortlessly your Galaxy Watch5 Pro and S21 Ultra connect to each other, and the benefits of being able to do so. We do send out software updates, including patches, for all of our watches on a regular basis, so we do recommend always making sure that you're running the most up to date version through the Wearables app, as this will improve not only the battery life, but every other aspect. ^DB at Samsung Support
2023-08-18
Ayrshire
Samsung Support
This is not what we like to see, so thank you for brining this to our attention. We do want you to get the absolute best out of your Watch5 Pro, so if you have not done so already then we'd recommend speaking to our Customer Support team, so that they can go through all available options with you, and get the watch working exactly as it should be. You can find details for all of the ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support
2023-01-23
Barking, Essex
2022-10-05
2023-12-06
2024-07-09
Samsung UK Reviews Team
Thank you for taking the time to share with us this stellar review about your amazing Galaxy Watch5 Pro, Matt! We are pleased to read that you immediately found it very easy to set up and use this piece of gadget, and that you are enjoying making the most of its health and fitness tracking features. It is also great that you are impressed by its battery life, and that you are synchronising it with the Galaxy Wearable app on your connected phone for the best experience. The Galaxy Watch5 Pro helps you live a healthier and happier life in the smartest way possible. ^CL at Samsung Support
2024-03-02
Sussx
Samsung UK Reviews Team
Thank you for letting us know why you love your new Watch5 Pro, Arnie! With such incredible innovative features, such as health and activity tracking, a wide range of compatible apps and seamless connectivity to your mobile device, we know you're going to love it for many years to come! ^CR at Samsung Support
2022-10-03
Ashton under lyne, Manchester United Kingdom
Samsung Support
We appreciate your feedback for your new Watch5 Pro, and are glad to see that you're a big Samsung fan! We have gone for the minimal look on our watches, so that our customers can customise and change it to suit their individual styles. We'll take your feedback into consideration for any future watch strap designs. ^EM at Samsung Support
2024-03-10
Samsung UK Reviews Team
Thank you for your feedback, although we do regret seeing that you're not getting everything that you were hoping for from your Watch5 Pro. We'd recommend speaking to our Customer Support team so that they can look into this with you, and make sure that all the options are set up correctly for you for accurately tracking your sleep. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6429XhKf7 ^DB at Samsung Support
2022-10-06
Monroe, CT
2023-12-23
Blackpool, Lancashire
CX
Thank you so much for your stellar review! We're overjoyed to see you're enjoying the upgrade to the stylish Watch5 Pro. We're delighted to hear that the BioActive Sensor and Sleep Tracking functionalities have not only captured your interest but have also influenced positive lifestyle changes. Improving sleep quality is a crucial aspect of overall wellbeing, and we're proud to be a part of your journey towards better sleep and an enhanced quality of life. Thank you for choosing us again and being a loyal customer. We know this fantastic watch will continue to be a valuable companion on your journey to improved health and wellbeing! ^AP at Samsung Support
2024-04-16
Wilmslow
Samsung UK Reviews Team
Thank you for sharing your feedback with us. We are very sorry to read that the Watch5 Pro does not meet your expectations and that you found the design uncomfortable. If you would like to try alternative straps, you may find the watch feels a lot more comfortable. You can check out our watch strap collection here: https://spr.ly/6420b6Hbw. ^CR at Samsung Support
2025-07-19
2023-03-06
2022-10-05
Londo
Samsung Support
Thank you for taking the time to share this review and feedback with us about your experience with the Galaxy Watch5 Pro Bluetooth, Sam. We would love for you to be able to fully enjoy the incredible smartness and features of this watch even when it is not connected to your mobile device. We are happy to confirm that it is possible to disable the connection alerts for your watch and, unlike with the Galaxy Watch3, the setting to do this can be found directly on the watch itself. To disable connection alerts, please head on the watch to: Settings > Connections > Disconnection Alerts > Disable all options. We are confident this will help. Nevertheless, if you need further assistance with how to make the most of your new watch, please don't hesitate to contact one of our Support Teams who are always happy to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-02-12
Chesterfield
CX
Thank you so much for sharing your wonderful experience with the Watch5 Pro, Paul! We're thrilled to hear that it's been such a valuable tool for you, not just for your physical health but also for your mental wellbeing. The features and benefits this watch offers are designed to enhance your wellness journey, and we're delighted to see you're enjoying them and that they've served as motivation to help you explore the great outdoors. It's also excellent to hear that you've been able to achieve an impressive six-day battery before needing to recharge! Keep up the fantastic work, and here's to many more days of motivation and success with your Watch5 Pro! ^AP at Samsung Support
2023-10-04
Watford, Hertfordshire
CX
Thank you for taking the time to share with us this review about your experience with the Galaxy Watch5 Pro, Harley. We are very pleased to read that you think this is an excellent watch overall with its smooth operation and useful smart features, which make it the perfect companion for your everyday tasks. We would also love for you to be able to make the most of its long-lasting battery which can be fully charged with the strap on, either from the included wireless charger or from a compatible device via Wireless PowerShare. Please follow this link and check pages 12 > 14, where you will find some great steps on how to charge the watch easily and quickly: https://bit.ly/GalaxyWatch5ProBluetoothUserManual On this other link, you can find a useful video with an easy guide on how to attach and detach the strap of your watch: https://bit.ly/3ZJMi87 If you need any more support with making the most of your watch, please don't hesitate to contact our Support Teams who will be ready to help. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Suppor ^CL at Samsung Support
2022-09-12
Kuala Lumpur
2022-10-27
2022-12-21
Colorado
2024-01-23
Watford,
CX
Thank you for taking the time to share feedback on the Watch5 Pro. We're sorry to learn of your disappointment that a Samsung phone is required to take advantage of the Blood Pressure and ECG monitoring. We understand you were excited to try out these features, and appreciate your positive feedback regarding them. These functions require the Samsung Health Monitor app, which is only available on Samsung phones running Android 7 and above. Further information can be found in the notes above the Specification section on the Watch5 Pro product page on the Samsung UK website. We do however hope you're enjoying the other fantastic features this watch has to offer. If you need any assistance with getting the most out of your watch, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://bit.ly/SamsungUK-Support ^AP at Samsung Support
2022-10-06
NY
2024-08-14
CX
It's great to see that you are loving your Watch5, Anthony, and that you'd be happy to recommend it to others. If you follow this link, you'll find some handy tips for optimising the battery, so that you get the most from every charge: https://spr.ly/6422lnOnO ^DB at Samsung Support
2022-08-29
Aalborg Denmark
Samsung Support
Thank you for the five-star feedback, Jesper! We are delighted to read how much you are enjoying the lightweight design and user-friendly interface of your new Watch5 Pro. It may take a little time to get used to the new WearOS, but we know that you will love it, especially thanks to its wider range of app compatibility! ^CR at Samsung Support
2023-12-24
Birmingham
CX
Thank you for taking the time to share feedback on the Watch5 Pro. Whilst we're pleased to see you're enjoying the impressive features offered by your watch, we're disappointed to learn that you've experienced difficulty with the TalkBack function. We understand the importance of customisable accessibility options to allow you to tailor your device to your personal needs, which is why we've included the function to change the speed of the TalkBack voice. To amend this, head to your watch Settings > General > Text-to-speech > Choose 'Speed rate' at the bottom of the list > Adjust the slider to your preferred speed. We trust this guidance will help improve your experience with this feature, but if you need further assistance, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://bit.ly/SamsungUK-Support ^AP at Samsung Support
2022-12-05
Clinton IA
2024-04-28
Bristol
2022-09-10
Jakarta
Customer Service
Terima kasih karena sudah membeli produk kami melalui Samsung E-Store dan telah mengulas pengalaman berbelanja Anda. Selalu jadikan produk Samsung sebagai andalan dalam keseharian Anda. Kami menunggu pesanan Anda selanjutnya. Terima kasih atas saran / kritik yang telah Anda berikan. Saran / kritik Anda akan kami teruskan kepada divisi terkait dan akan menjadi bahan evaluasi demi memperbaiki pelayan maupun produk Samsung di masa mendatang.
2024-03-14
Glasgow
Samsung UK Reviews Team
We are pleased to read that you think the Galaxy Watch5 Pro is a great watch overall with its brilliant features and excellent versatility, Jym. We also appreciate that you wished for its battery to last longer, and we would love to advise you on this, so you can make the most of your brilliant gadget with full confidence. While the battery life of your watch is affected by several factors, such as which apps are always active and if the display is always on, we would like to reassure you that it is normal for your watch to need to charge every couple of days. Still, we would like to share with you these two links, the second made available by our colleagues abroad, where you will find a series of steps about how to extend the battery life of your device even further for the best results: https://spr.ly/6423kn7uZ - https://spr.ly/6424kn7uw We are confident that you will continue enjoying this brilliant device to make every day easier and happier for a long time to come. ^CL at Samsung Support
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Solutions & Tips
All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this web page and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this web page including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only.
Q Card, AfterPay, NOW Rewards Visa are not available through Farmlands Enhanced Partnership Program.
***Q Card: 12/24/36 Months Interest Free - Available on Long Term Finance (LTF) for online only. Min Spend $200/$600/$800 respectively. Lending criteria, $50 annual Account Fee, fees, T&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions. Min payments of 3% of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period. Standard Interest Rate of 28.95% p.a. applies to outstanding balance at the end of LTF Interest Free Period. Other interest rates and fees may apply, please visit www.qcard.co.nz for further details. Rates and fees subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these T&Cs at any time without notice.
****AfterPay late fees, eligibility criteria and terms & conditions apply. Purchase up to a maximum cart value of $3000 NZD. Visit www.afterpay.com/en-NZ/terms-of-service for full terms. Please Note: Trade In is not available for purchases made using AfterPay.
*****NOW Rewards Visa: 6 months (min spend $200), 9 months (min spend $200), 12 months (min spend $249), 24 months (min spend $449), interest free is available on NOW Rewards Visa. NOW Rewards Visa terms and conditions, credit criteria, rates and fees (including a one-off $55 establishment fee and a $34 account fee charged 6-monthly) apply. Purchase interest rate of 26.65% p.a. applies to the outstanding balance after interest free term ends. Cash advance interest rate of 29.40% p.a. applies. Rates and fees are subject to change. NOW Dollars can be redeemed at certain Participating Retailers only. NOW Dollars cannot be earned or redeemed on long-term interest free purchases. Offer only available at samsung.com/nz. Click here for more information.
It is important to note that the address entered on your loan application matches the delivery address provided on samsung.com/nz. If there is a discrepancy, Samsung New Zealand may reach out to you with an order cancellation notification, and you may need to place a new order. In addition, any discount codes that were used to facilitate the order will be cancelled.
Please Note: Trade In is not available for purchases made using QCard, AfterPay, Now Rewards or Finance Now.
Samsung New Zealand reserves the right to amend, suspend, or withdraw the offer and these T&Cs at any time without prior notice.
* Provided when GPX format route file is imported for hiking and cycling and route is set as target under Samsung Health settings.
* Intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment, monitoring or management of any medical condition or disease. Any health-related information accessed through the device and/or application should not be treated as medical advice. Users should seek any medical advice from a physician.
* Body composition is supported in Samsung Galaxy Watch4 series and later released Galaxy Watch models only.
* Availability may vary by country or region.
* Requires Samsung Health app version 6.22.1 or later.
* Requires Samsung Galaxy Phone with Android 8.0 and minimum 1.5GB RAM.
* The Galaxy Watch5 must be paired with a Galaxy mobile device.
1. Some users may not be eligible for this trial if they have previously signed up for two or more trial offers, or if they were a subscriber within the last six months. Learn more: https://www.samsung.com/nz/offer/strava/
* Reference to thickness does not include the Optical heart rate sensor or Electrical biosensors. Measures up to 15.4mm with sensors included.
* Specified weight references the case only and does not include the weight of the band. Weighs up to 76.5g with D-Buckle Sport Band in size M/L installed.