*Gambar hanya sebagai ilustrasi. Galaxy Watch 5 Pro telah diuji di bawah kondisi laboratorium oleh pihak ketiga untuk tahan debu: 2 kg bedak tabur (diameter maksimal 0.05mm) per meter kubik ditiupkan ke dalam ruang uji yang di dalamnya terdapat Galaxy Watch 5 Pro (tekanan udara dalam perangkat dijaga di bawah udara sekitar) selama 2 jam. Lulus rating IP68. Ketahanan debu dapat berbeda-beda tergantung kondisi penggunaan.
Berikut ulasan para ahli
Galaxy Watch5 Pro
"Kalau Anda menginginkan daya tahan baterai yang terbaik, Watch5 Pro merupakan pilihan yang tepat"
Techspurt
08/2022
Galaxy Watch5 Pro
"Kristal safir membuat jam tangan ini semakin tahan goresan"
Sammobile
08/2022
Galaxy Watch5
"Android watch terbaik yang bisa Anda beli saat ini"
CNET
08/2022
Galaxy Watch5
"Tolok ukur smartwatch Android"
PCMag
08/2022
Dicetak ulang dengan izin. © 2022 Ziff Davis, LLC. Hak cipta dilindungi undang-undang.
Eksplorasi
Pemandu petualangan Anda
Route workout
Pantau kalori yang
Anda bakar di setiap langkah
Fitur Route Workout yang baru membuat Anda dapat memindahkan rute olahraga dengan format GPX dari ponsel ke jam tangan Anda, mensinkronisasikan daftar rute Anda. 1, 3
Tempuh jarak yang jauh, dan gunakan fitur Track Back untuk kembali tepat di tempat Anda memulai perjalanan. Berjalan di jalur yang tepat kini semakin mudah berkat navigasi rinci yang dipandu oleh suara atau getaran bagi pesepeda dan pendaki.
BATTERY
Mendampingi waktu olahraga Anda
Berolahraga lebih lama dengan kapasitas baterai terbesar Galaxy Watch5 Pro di antara seri jam tangan Samsung, Anda tidak perlu khawatir soal kehabisan baterai.4
A Titanium Galaxy Watch5 Pro in black showing the time as '10:08', date as 'SAT 28', weather, and heart rate on the watch face.
HEALTH MONITORING
Ready. Set. Goals
BIOACTIVE SENSOR
Pantau setiap detak
Sensor Samsung BioActive 3-in-1 yang hebat mampu mengendalikan tiga sensor kesehatan dengan efektif: sensor denyut nadi optik, detak jantung elektrik, dan BIA (Bioelectrical Impedance Analysis). 5
Pantau denyut jantung dan tekanan darah Anda untuk memantau kesehatan kardiovaskular Anda.
Sensor BioActive mampu mencatat tekanan darah Anda dan membantu Anda mengelola tekanan darah yang tinggi atau rendah. 6, 7, 8, 9, 10, 11
Pantau kebugaran tubuh Anda
Kelola kesehatan tubuh Anda dari luar dan dalam dengan persentase lemak tubuh (BIA) dan informasi berat otot rangka. Dapatkan berbagai umpan balik yang Anda butuhkan untuk tetap bugar di Samsung Watch5. 12
FITNESS
Pantau progres
Anda
Hitung langkah, kalori, dan lainnya. Jam tangan Anda akan mendeteksi aktivitas fisik untuk melacak ruitinitas olahraga Anda, mendukung lebih dari 90 olahraga. Periksa progres Anda pada perangkat Anda.
A Titan Galaxy Watch5 Pro showing duration, distance, speed, and heart rate on the watch face. There is a person mountain biking down a hill wearing the Galaxy Watch5 Pro.
SLEEP TRACKING
Melacak tidur dari A hingga Zzz
Teknologi pemantau tidur kami yang lebih baik siap membantu memonitor tidur Anda untuk membantu menciptakan kebiasaan tidur yang lebih baik. Ketahui jenis tidur Anda melalui 8 simbol hewan tidur dan dapatkan laporan tentang tidur Anda setiap malam sehingga Anda bisa beristirahat dengan tenang. 13, 14, 15, 16
A Titan Galaxy Watch5 Pro shows the sleep time and sleep score at first and then shows a sleep dashboard indicating the sleep stages: Awake, REM, Light, and Deep. After that, it shows the sleep time and calories burned.
PERFORMANCE
Born to Perform
DURABILITY
Lebih kuat dari yang Anda bayangkan
Sapphire crystal
Titanium case
Water-resistant
CAMERA CONTROLLER
Cek bidikan kamera Anda
Ambil foto bareng teman-teman dan rekam solo vlog dengan mudah bersama Galaxy Watch.30 Dirikan smartphone Anda, menjauh sedikit, lalu cek bidikan kamera di layar jam dan ketuk layar untuk memotret. Selain itu, Anda juga bisa melakukan zoom in hanya dengan mencubit layar atau memutar bezel Galaxy Watch.31
or Rotating Bezel in a clockwise direction.
or Rotating Bezel in a counterclockwise direction.
WEAR OS
Dilengkapi dengan aplikasi unggulan Google
Semua yang Anda butuhkan ada di tangan Anda — lebih tepatnya, pergelangan tangan Anda. Wear OS yang berdiri sendiri membuat menginstal aplikasi seperti Google Maps atau Youtube Music menjadi mudah. 19, 20, 21
A Galaxy Watch5 Pro device displaying app logos on the watch face.
SMART SWITCH
Smartwatch baru. Datanya sama.
Two Galaxy Watches facing each other. At the top is a Black Galaxy Watch4 with a black band and a green time display. The bottom Gray Galaxy Watch5 Pro with a white time display. Between the two watches is the Smart Switch logo.
DESIGN
Smartwatch
apik
yang pasti dilirik
COLOR | MATERIAL
Cocok untuk olahraga hingga peragaan busana
Dibuat menggunakan badan Titanium premium dan kristal Safir yang memesona, Galaxy Watch5 Pro tampil memukau dengan warna-warna klasik dan model premium yang tak akan lekang oleh waktu. 24
BESPOKE STUDIO
Sesuaikan dengan diri Anda
Kunjungi studio dan buat Samsung Watch5 Pro custom Anda dengan berbagai tali jam untuk menyesuaikan gaya Anda yang unik. Padu padankan dengan berbagai kombinasi hanya di samsung.com 25
WATCH FACE
Berbagai tampilan untuk berbagai tantangan
Dari analog hingga digital, vintage hingga modern, pilih tampilan jam yang akan menemani keseharian Anda. Pilih dari set klasik atau dari beragam tampilan jam yang tersedia.
Dari analog hingga digital, vintage hingga modern, pilih tampilan jam yang akan menemani keseharian Anda. Pilih dari set klasik atau dari beragam tampilan jam yang tersedia.
COMPARE
Saatnya
menemukan jam
tangan yang tepat
-
Galaxy Watch5
-
Galaxy Watch5 Pro
-
Galaxy Watch4
Ukuran44mm | 40mmBerat30.3g | 25.9gLayarCorning® Gorilla® Glass with DX+BahanArmor AluminumBaterai (tipikal) 29361mAh | 247mAhPelacak tidur
Komposisi tubuh
Route workout / Track back
Ketahanan5ATM+IP68/MIL-STD-810HFast charging
-
Galaxy Watch4 Classic
Ukuran46mm | 42mmBerat52.0g | 46.5gLayarCorning® Gorilla® Glass with DX+BahanStainless SteelBaterai (tipikal) 29361mAh | 247mAhPelacak tidur
Komposisi tubuh
Route workout / Track back
Ketahanan5ATM+IP68/MIL-STD-810HFast charging
EKOSISTEM
Kekuatan terhubung dari Samsung Galaxy
*Galaxy Z Flip4, Galaxy Z Fold4, Galaxy Watch5 dan Galaxy Buds2 Pro dijual terpisah.
- Tersedia ketika file rute dengan format GPX dipindahkan untuk kegiatan mendaki dan bersepeda, serta ketika rute diatur sebagai target pada pengaturan Samsung Health.
- Dibandingkan dengan Galaxy Watch4 berdasarkan uji kekerasan Vickers yang diukur dengan beban konstan seberat 200gf.
- Untuk menggunakan fitur track Back, fitur harus diaktifkan pada pengaturan Samsung Health saat kegiatan mendaki atau bersepeda.
- Kapasitas tipikal telah diuji di bawah kondisi laboratorium pihak ketiga. Kapasitas tipikal adalah perkiraan rerata kapasitas dengan mempertimbangkan penyimpangan pada kapasitas baterai di antara sampel-sampel baterai yang diuji dengan standar IEC 61960-3. Kapasitas terukur untuk masing-masing jam adalah 573 mAh. Daya baterai yang sebenarnya dapat bervariasi tergantung kondisi jaringan, pola penggunaan, dan faktor lainnya.
- Karena pembatasan negara dalam perolehan persetujuan/perizinan sebagai perangkat medis bagi layanan tertentu, sensor dan layanan terkait mungkin tidak tersedia. Periksa www.samsung.com/id/apps/samsung-health-monitor/ untuk kabar terbaru terkait negara yang melayani layanan tersebut.
- JANGAN mengukur komposisi tubuh Anda apabila Anda memiliki implan alat pacu jantung atau implant perangkat medis lainnya.
- JANGAN megukur komposisi tubuh Anda jika Anda sedang hamil.
- Fitur pengukur tekanan darah tidak ditujukan untuk digunakan dalam diagnosis penyakit atau kondisi lain, atau dalam pengobatan, mitigasi, serta perawatan atau pencegahan suatu penyakit.
- Hanya ditujukan untuk tujuan kesehatan dan kebugaran secara umum. Tidak ditujukan untuk digunakan dalam deteksi, diagnosis, perawatan, pemantauan, atau pengelolaan kondisi atau penyakit apapun. Setiap informasi kesehatan yang diakses melalui perangkat dan/atau aplikasi tidak boleh dianggap sebagai saran medis. Pengguna harus meminta saran medis kepada tenaga kesehatan.
- Fitur EKG dan pengukur tekanan darah hanya boleh digunakan oleh usia 22 tahun ke atas. Untuk pengukuran tekanan darah yang akurat, dibutuhkan kalibrasi setiap 4 minggu melalui monitor tekanan darah dan arm cuff. Membutuhkan ponsel Galaxy dengan Android 7.0 atau lebih.
- Pengguna disarankan untuk mengukur tekanan darah ketika beristirahat layaknya mengukur tekanan darah menggunakan alat tradisional. Hindari mengukur tekanan darah ketika berolahraga, merokok, atau minum.
- Fitur komposisi tubuh hanya didukung pada seri Samsung Galaxy Watch4 dan model Galaxy Watch yang lebih baru.
- Membutuhkan aplikasi Samsung Health versi 6.22.1 atau lebih baru.
- Membutuhkan ponsel Samsung Galaxy dengan Android 8.0 dan RAM minimal 1.5GB
- Hanya ditujukan untuk tujuan kesehatan dan kebugaran secara umum. Tidak ditujukan untuk digunakan dalam deteksi, diagnosis, serta perawatan bagi kondisi medis apa punu atau gangguan tidur. Pengukuran hanya sebagai referensi pribadi. Konsultasi dengan tenaga kesehatan untuk saran.
- Untuk mengaktifkan deteksi dengkuran, pengguna harus menyalakan fitur pada pengaturan menggunakan aplikasi Samsung Health.
- Galaxy Watch5 memiliki tingkat ketahanan air sedalam 50 meter dalam standar ISO 22810:2010. Tidak cocok digunakan untuk menyelam atau aktivitas air bertekanan tinggi. Jika perangkat atau tangan Anda basah, keringkan sebelum menggunakan.
- Gambar di atas adalah simulasi dari fitur kompas yang ditujukan sebagai ilustrasi. Konfigurasi layar dapat bervariasi tergantung pengaturan, versi SW, dan mungkin akan berbeda.
- Ketersediaan fitur dan aplikasi dapat berbeda tergantung wilayah, perangkat yang tersambung, versi SW, dan operator seluler.
- Fitur yang didukung dapat bervariasi antar platform dan negara dan kompatibilitas dapat berubah sewaktu-waktu.
- Aplikasi pihak ketiga harus diunduh secara terpisah.
- Kompatibel dengan Galaxy Watch yang menggunakan Wear OS yang didukung Samsung. Perlu dihubungkan dengan ponsel yang memiliki Smart Switch versi terbaru.
- Data dan konten yang tersedia untuk ditransfer dapat bervariasi tergantung OS.
- Ketersediaan warna, ukuran, model, dan tali jam dapat bervariasi tergantung negara atau wilayah.
- Tersedia di samsung.com pada negara tertentu. Jumlah kombinasi yang tersedia dapat berbeda-beda tergantung negara atau daerah tempat Galaxy Watch5 Pro Bespoke Studio berada.
- Perangkat denagn D-Buckle Sport Band mungkin tidak mengisi daya dengan benar ketika diletakkan pada pengisi daya nirkabel. Perangakt dengan D-Buckle Sport Band mengandung magnet. Jangan meletakkan perangkat dan tali jam Anda dekat medan magnet. Jauhkan dari kartu strip magnetic, termasuk kartu kredit, kartu telepon, buku telepon, boarding pass, dan beberapa tablet dengan keyboard. D-Buckle Sport band dapat dibeli secara terpisah untuk Galaxy Watch4 dan Galaxy Watch5 yang kompatibel dengan strap berukuran 20mm.
- Pengujian dilakukan oleh Samsung dengan menggunakan Galaxy Watch5 (BT & LTE) praproduksi, yang masing-masing disambungkan dengan ponsel Samsung; semua perangkat diuji menggunakan perangkat lunak prarilis, Galaxy Watch Magnetic Fast Charging USB-C Cable (EP-OR900), dan Samsung 25W USB-C Power Adapter (EP-TA800). Waktu pengisian daya dapat bervariasi tergantung wilayah, pengaturan, dan factor lingkungan; hasil sebenarnya akan bervariasi.
- Kapasitas tipikal telah diuji di bawah kondisi laboratorium pihak ketiga. Kapasitas tipikal adalah perkiraan kapasitas rata-rata yang mempertimbangkan penyimpangan dalam kapasitas baterai di antara sampel baterai yang diuji di bawah standar IEC 61960-3. Kapasitas ternilai adalah 398 mAh untuk Large dan 276mAh untuk small. Daya tahan baterai yang sebenarnya dapat bervariasi tergantung lingkungan jaringan, pola penggunaan, dan faktor lainnya.
- Kapasitas tipikal telah diuji di bawah kondisi laboratorium pihak ketiga. Kapasitas tipikal adalah perkiraan kapasitas rata-rata yang mempertimbangkan penyimpangan dalam kapasitas baterai di antara sampel baterai yang diuji di bawah standar IEC 61960-3.
- Fitur ini tersedia di Galaxy Watch5, Watch5 Pro, Watch4, dan Watch4 Classic ketika dipairing dengan smartphone Samsung Galaxy yang menjalankan One UI 5.1 atau di atasnya, dengan dukungan aplikasi Camera Controller. Memerlukan instal versi software terbaru melalui aplikasi Galaxy Wearable.
- Ketersediaan dapat berbeda-beda tergantung pasar, operator, model, dan smartphone tersambung yang mendukung Camera Controller. Pembaruan ini akan pertama kali tersedia pada versi Bluetooth dan akan tersedia pada versi LTE di kemudian hari.
Unggulan
Sleep tracking
GPS route tracking
Battery
BioActive sensor
Spesifikasi
-
Size (Main Display)
1.4" (34.6mm)
-
Body Weight (g)
46.5 g
-
Bluetooth Version
Bluetooth v5.2
-
Sensors
Accelerometer,Barometer,Bioelectrical Impedance Analysis Sensor,Electrical Heart Sensor,Gyro Sensor,Geomagnetic Sensor,Light Sensor,Optical Heart Rate Sensor
-
Penyimpanan (GB)
16
-
CPU Speed
1.18GHz
-
NFC
NFC
-
Body Dimension (HxWxD, mm)
45.4 x 45.4 x 10.5 mm
-
Infra
Wi-Fi,Bluetooth
-
Audio Playing Format
MP3,M4A,3GA,AAC,OGG,OGA,WAV,AMR,AWB
-
Location Technology
GPS,Glonass,Beidou,Galileo
-
Wi-Fi
802.11 a/b/g/n 2.4+5GHz
-
NFC
Yes
-
Bluetooth Version
Bluetooth v5.2
-
Bluetooth Profiles
A2DP,AVRCP,HFP,HSP
-
Wear OS Powered by Samsung
-
Technology (Main Display)
Super AMOLED
-
Size (Main Display)
1.4" (34.6mm)
-
Resolution (Main Display)
450 x 450
-
Color Depth (Main Display)
16M
-
CPU Speed
1.18GHz
-
CPU Type
Dual-Core
-
Memori (GB)
1.5
-
Penyimpanan (GB)
16
-
Penyimpanan Tersedia (GB)
7.5
-
Accelerometer,Barometer,Bioelectrical Impedance Analysis Sensor,Electrical Heart Sensor,Gyro Sensor,Geomagnetic Sensor,Light Sensor,Optical Heart Rate Sensor
-
Body Dimension (HxWxD, mm)
45.4 x 45.4 x 10.5 mm
-
Body Weight (g)
46.5 g
-
Battery Capacity (mAh, Typical)
590
-
Removable
No
-
Usage Time (Hours, AOD Off)
Up to 80 Hours
*Usable memory size is less than the total memory size due to storage of the operating system and software required to operate the phones' features. Actual usable memory size will also vary depending on the mobile phone operator and may change after software upgrades are performed
Ulasan
Galaxy Watch5 Pro Bluetooth (45mm)
Ulasan dengan gambar & video
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Urutan berdasarkan relevansi menempatkan ulasan terbaik di bagian atas. Kami mempertimbangkan hal-hal seperti jumlah pilihan bermanfaat, ulasan terbaru, gambar dan lainnya yang dicari pembaca dalam sebuah ulasan.
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218 Ulasan
2022-10-03
Jakarta pusat senen
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Customer Service
Terima kasih karena sudah membeli produk kami dan telah mengulas pengalaman berbelanja Anda. Selalu jadikan produk Samsung sebagai andalan dalam keseharian Anda. Kami menunggu pesanan Anda selanjutnya.
2022-09-10
Jakarta
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Customer Service
Terima kasih karena sudah membeli produk kami melalui Samsung E-Store dan telah mengulas pengalaman berbelanja Anda. Selalu jadikan produk Samsung sebagai andalan dalam keseharian Anda. Kami menunggu pesanan Anda selanjutnya. Terima kasih atas saran / kritik yang telah Anda berikan. Saran / kritik Anda akan kami teruskan kepada divisi terkait dan akan menjadi bahan evaluasi demi memperbaiki pelayan maupun produk Samsung di masa mendatang.
2023-01-23
Wolverhampton
2024-09-03
CX
Thank you for your feedback, and while it's good to see that you're liking some parts of your Watch5 Pro, you're not getting everything that you were hoping for from it. We've ensured that the battery is powerful enough to keep the Watch on you throughout the day and night, so you can accurately track your health and wellness at all times. The water resistance helps you to track your activities in all weather conditions, or engaging in water related fitness exercise. We do regret seeing that you're not a fan of the new design of the watch, and the removal of the rotating bezel. The larger screen and side buttons can offer swift navigation and interaction, but we can understand your concern if this has not been your experience. It has been designed to be larger to accommodate the battery, but also offer robustness so that it can keep up with the most active of lifestyles. If you do think that any part of it is not working as it should be then we'd always welcome you to speak to our Customer Support team, who will be happy to look into it with you and go through all available solutions. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6421WMpk9 ^DB at Samsung Support
2022-09-08
UK
Samsung Support
Thank you for taking the time to share with us this review about your experience with the Galaxy Watch5 Pro Bluetooth; although we are sorry to see that the watch didn't fully meet your expectations. We appreciate that you would have liked to see a physical rotating bezel on this watch for a more classic design. The new and smart digital rotating bezel offers a more compact and lighter body giving more space for a larger 590 mAh battery that will keep you powered for longer than ever seen on a smartwatch. We also greatly appreciate your feedback as you would have liked to see compatibility between the watch, iPhone and tablet devices; which is absent now due to limited compatibility with Google Mobile Services and mobile features. Nevertheless, we will certainly make sure to take your feedback on board so we can use it to improve our devices and amaze you with our future technology. ^CL at Samsung Support
2023-08-05
2022-09-09
London
Samsung Support
There's plenty of ways that your new Galaxy Watch5 Pro can help your monitor your health, and track your fitness goals, so we're pleased to see that you've already been able to experience some of it's benefits for yourself. The blood pressure and sleep monitors are our most accurate yet, and do provide detailed and useful information. Because we know that not everyone wants the same thing with any of our products, we do make sure that you are able to set them up how you prefer, which is why there are other options available to navigate the watch, away from the rotating bezel. If you are having issues with the battery then we do recommend making sure that your watch is always running the most up to date software version through the Wearables app, as this will ensure every function of it is capable of providing you the best performance possible. ^DB at Samsung Support
2023-03-01
California
Social Commerce
Hi Wildcards65, we appreciate your feedback on your Samsung Galaxy Watch5 Pro. This device comes equipped with all day battery life. If your device is not functioning as intended, we have included a link to the Samsung Support Team below who can assist you in troubleshooting your device, and what other options may be available to you. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2023-01-16
Rotherham
2023-01-24
Stoke-on-trent
2022-09-17
New York, NY
2023-07-28
Jakarta,Indonesia
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Customer Service
Terima kasih karena sudah membeli produk kami melalui Samsung E-Store dan telah mengulas pengalaman berbelanja Anda. Selalu jadikan produk Samsung sebagai andalan dalam keseharian Anda. Kami menunggu pesanan Anda selanjutnya.
2022-10-11
Malaysia
2023-12-02
Jkt
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2023-04-03
NH
2022-09-27
East Midlands
Samsung Support
Thank you for taking the time to share your feedback with us, Sonzy. We are sorry to read that you are disappointed with the Wireless Charging compatibility, due to the design of the strap. We would like to get a better understanding of this issue so we are able to provide you with the most effective solution. In this case, we believe seeing pictu7res of what you are describing will be very helpful. To send our Support Team pictures, we recommend contacting us via our social media channels, on either Facebook or Twitter. You can find direct links to these support channels, along with their opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsug Support
2024-02-25
2023-02-06
Birmingham
2024-01-21
Kent, UK
CX
Thank you for taking the time to share with us this in-depth review about your experience with the Galaxy Watch5 Pro. We are pleased to read that you love the premium design of your watch as well as its long-lasting 590mAh battery and smart operating system, which make it a perfect daily companion. However, we also appreciate that you would have liked to be able to use the Blood Pressure and ECG reading features with a different brand of phone, and that you are not satisfied with the accuracy of the Sleep Tracking feature. The in-built Samsung BioActive Sensor allows your watch to read and track your BP and ECG stats thoroughly and accurately when connected to a Galaxy smartphone running Android 7.0 or above. This is required to take full advantage of this extraordinary technology, made even smarter with the Samsung Health app on your Galaxy device, which gives you an exhaustive understanding of your overall health. In regards to the Sleep Tracking feature specifically, we would like to share with you this link, kindly made available by our colleagues abroad, where you will find a useful guide on how to always get the most accurate readings of your sleep patterns: https://www.samsung.com/us/support/answer/ANS00090402/#:~:text=Swipe%20left%20on%20the%20watch,well%20as%20your%20calories%20burned. If you need more support with making the most of your watch, please don't hesitate to contact our Support Teams who are always ready to help. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-07-19
2022-09-14
Dallas, TX
2023-03-28
2023-12-06
CX
Thank you for taking the time to share your feedback with us. We are very sorry to read that you are unhappy with the Watch5 Pro due to the Screen Timeout. We appreciate you sharing your insight with us and will be sure to use your input to drive future development. In the meantime, if you would like to discuss this issue with our team and ensure you are getting the most out of this incredible device, please do not hesitate to contact us. You can find all our contact methods and operating hours here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2023-02-11
Social Media
Hello and sorry to hear this in regard to your device. If you would like a technician to look into this please book an appointment below at your nearest Samsung store. > https://www.samsung.com/au/support/service-centre/
2023-10-17
2023-07-20
Customer Service
Terima kasih atas saran / kritik yang telah Anda berikan. Saran / kritik Anda akan kami teruskan kepada divisi terkait dan akan menjadi bahan evaluasi demi memperbaiki pelayan maupun produk Samsung di masa mendatang.
2022-09-05
Swindon
Samsung Support
Thank you for sharing your thoughts regarding the lack of charging adapter in the box, Katie. All feedback is appreciated. Samsung is now transitioning to the removal of a charger plug in our latest line of Galaxy smartphones and wearables. We believe that the gradual removal of charger plugs and earphones from our in-box device packaging can help address the growing e-waste problem and we are trying to eliminate unnecessary waste of resources by prioritising compatibility between product components, and through these, Samsung is committed to providing the best possible experiences for our Galaxy customers. If you have a Samsung phone (produced since 2017) this will have a USB-C charging plug and therefore you will be able to use this to charge your new watch. If you do not have a USB-C adapter available, we have many on our website to purchase, which will last you for many years and be interchangeable between products. ^EM at Samsung Support
2023-12-27
2024-04-23
Wolverhampton, West Midlands, UK
2023-10-30
Cardiff
CX
Thank you for sharing your experience with the Galaxy Watch5 Pro. We're thrilled to hear that you've found it to be an amazing device with its powerful health applications, impressive battery life, as well as its intuitive interface. This powerhouse of a watch is truly a great companion for any adventure! It is our understanding that the GPX file loading for the Route workout function hasn't met your expectations. This incredibly useful feature has completely transformed the way users can navigate on hikes and cycle routes, and we want the user experience to be as smooth as possible. We have an informative video on our official YouTube channel that walks you through how to upload GPX files and use them on your Watch5 Pro, you can view the video titled 'Galaxy Watch5 Pro: How to use a GPX file for Route workout' here: https://www.youtube.com/watch?v=oIFMNNRPWAo We really appreciate your feedback, and will certainly use this to drive improvements in our technology. If you need further support with your watch, our experts in our Support Teams would be happy to assist. You can find their contact methods along with operating times by heading to the following link: https://bit.ly/SamsungUK-Support ^AP at Samsung Support
2022-10-18
London
Samsung Support
We are sorry to see that the Galaxy Watch5 Pro Bluetooth is not fully meeting your expectations. We would love for you to be able to make the most of all the amazing features of this watch and to assist you with the issues you mentioned. The Galaxy Watch5 Pro comes with a powerful 590mAh battery, and we recommend following this link, kindly shared by our colleagues in the US, that will give you useful tips on how to improve the battery life of your watch: https://bit.ly/Samsung-WatchBatteryGuide About the watch not being efficient when tracking GPS, please make sure that the phone connected to the watch is not experiencing any issue with the GPS and that it is fully up to date. Please also make sure your watch is fully up to date for maximum stability and updated features: Galaxy Wearable app > About watch > Update watch software > Update now. We would also like to leave you this link to troubleshoot this further: https://bit.ly/HowToTroubleshootIssueWithGPSNotTracking Making sure that the watch is fully up to date will also improve the overall functionality of the Heart Rate Sensor. We also recommend following this link for a comprehensive step-by-step guide on how to record your heart rate correctly: https://bit.ly/WatchHR Finally, we appreciate that you would have liked to have more detailed information about HRV (Heart Rate Variability), and we will certainly make sure to pass this feedback on to our engineers for you, so we can use it to improve our devices with the next software updates. If you need further assistance, please don't hesitate to contact one of our Support Teams who are always happy to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2023-02-13
Paignton
2022-08-17
Padang
Customer Service
Terima kasih atas saran / kritik yang telah Anda berikan. Saran / kritik Anda akan kami teruskan kepada divisi terkait dan akan menjadi bahan evaluasi demi memperbaiki pelayan maupun produk Samsung di masa mendatang.
2023-07-28
Social Commerce
Hello... Thank you for your feedback of the Samsung Galaxy Watch5 Pro. Your opinion is welcomed as we strive to innovate and improve on our product design and functionality. I've linked an article that should help concerning the battery life of your device. Please reach back out to Samsung Support if we can be of any further assistance. Thank you for being a valued customer. -Bethany smsng.us/Samsung-Support
2022-11-03
Jakarta
Customer Service
Thank you for purchasing our products through the Samsung E-Store and for reviewing your shopping experience. Always make Samsung products a mainstay in your daily life. We are waiting for your next order.
2024-01-14
2023-01-02
South Dakota
2023-10-27
UK
CX
We are pleased to see that you think the Galaxy Watch5 Pro is a stylish watch with good battery life and good functionality when connected to your Samsung phone. However, we are sorry to read that the sleep tracking feature and the Samsung Health app are not meeting your expectations. We also understand that you have already contacted our Support Teams to be assisted with your watch not tracking sleep as fast as expected. If you are still experiencing the same issue, please get in touch with our colleagues again who will be able to share with you great tips on how to ensure you can make the most of this feature. From our end, we will certainly make sure to take your feedback on board in regards to the possibility of exporting more data to your PC to have a more comprehensive understanding of your health-related data. In the meantime, we sincerely hope you will still enjoy this smart and powerful watch. ^CL at Samsung Support
2024-07-17
Sheffield, South Yorkshire
Samsung UK Reviews Team
Thank you for the five-star review, Lisa! It is a joy to see how much you are loving all the incredible health and activity monitoring features on your new Galaxy Wacth5 Pro! With our user-friendly WearOS, it couldn't be easier to navigate through all the well-being features you now have on wrist! Enjoy! ^CR at Samsung Support
2024-01-11
2023-01-20
Boston
2023-03-07
2023-04-22
Samsung Support
We love to see how much you're enjoying your Watch5 Pro, Slavi! It's the perfect watch for day to day use and fitness tracking, with a long lasting battery and intuitive software. The strap is so comfortable to wear on your wrist and feels lightweight too. Great choice! ^EM at Samsung Support
2024-01-20
CX
Thank you for the wonderful review, Bily! The long-lasting battery and durable design are just a couple of reasons the Watch5 Pro is the perfect gadget. With health and activity tracking, seamless connectivity and syncing to your mobile phone, the incredible Wear OS and so much more, we know your love will only grow the longer you wear it! ^CR at Samsung Support
2023-03-14
New York, NY
2022-09-07
Ny
2022-12-05
BeBrunswick, ME
2023-01-09
Williamsburg, Virginia
Social Commerce
FrancisJohn, thank you for your feedback on the Samsung Galaxy Watch5 Pro. Please reach out to the Samsung Support or Customer Care+ Teams for assistance in finding a solution to the heart rating monitoring difficulty you mentioned. Thank you for being a Samsung customer. -Elizabeth Customer Care+ smsng.us/Samsung-Care-Plus Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages
2022-09-11
Samsung Support
Your new Galaxy Watch5 Pro has plenty to love about it, Bob, and upgrades all the ways that our smart watch range can help you keep track of your health and fitness, and keep in touch with your world. We do regret that you're having an issue with the strap, so we're happy to take your feedback into consideration, as we'll always look into ways to improve everything that we produce, no matter how great we believe them to be. ^DB at Samsung Support
2023-12-22
North Yorkshire
CX
Your Watch5 Pro is as stylish as it is efficient, Enoch, and is packed with all the Smart features that you would need to keep track of all of your health and wellness needs. The speakers will help keep you in contact with your world, and we're pleased to see that you have been able to find a watch strap that better suits your needs. While you are unable to add a VPN to your watch, we're happy to take on board your feedback. ^DB at Samsung Support
2023-12-27
Congleton
CX
We are sorry to read that the Galaxy Watch5 Pro is not fully meeting your expectations because you expected the Blood Pressure feature to be more accurate and comprehensive. Also, because you would have preferred a charger to be included in the box. As you mentioned, this watch comes with incredible health, fitness and dieting tracking features which make keeping track of your overall wellbeing a piece of cake in the smartest and easiest way possible when connected to the Samsung Health app on your mobile device. While the BP and ECG should not be used to replace traditional methods of diagnosis or treatment by a qualified healthcare professional, they will still give you a reading of your health which is as precise as possible. We recommend following this link where you will find a comprehensive guide on how to ensure each reading you take is accurate: https://bit.ly/ECGandBloodPressure In regards to the charger specifically, we would like to confirm that the Galaxy Watch5 Pro does come with a wireless charger included in the box which allows you to charge the device out of the box easily and quickly. If you need more support with making the most of your watch, please don't hesitate to contact our Support Teams who are always ready to help. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2022-12-05
2022-12-03
Canton MI
2023-11-12
Blackburn
CX
Thank you for taking the time to share feedback on your Watch5 Pro. We understand you were disappointed to find that the charging cable is Type-C and that an adaptor wasn't included and appreciate this has caused you inconvenience. We're committed to our global goal of reducing e-waste and bettering the environment as a result, and through discovering that more and more Galaxy users are reusing accessories they already have or opting for wireless options, we've transitioned to no longer including an adaptor as an in-box accessory in an effort to fulfil these environmental goals. We've now also transitioned to using Type-C connections on the cables supplied with mobile and wearable products, as these connections allow for faster charging and data transfer, delivering the very best performance. We stock Type-C adaptors on our website that deliver excellent charging speeds, you can view this here: https://bit.ly/SamsungUSBCAdapter We do hope you're enjoying the incredible features the Watch5 Pro has to offer. If you need any assistance with your watch, our Support Teams are on hand to help. You can find our contact methods and operating times by heading to the following link: https://bit.ly/SamsungUK-Support ^AP at Samsung Support
2023-02-05
New Zealand
2023-04-07
2023-02-15
2025-01-27
2023-10-29
Totnes Devon
CX
We're delighted to see that you are loving your new Watch5 Pro as much as you are, Annie. Its powerful battery will mean that it's by your side for as long as you need it, and the quick recharge rate means you won't be without it for long. It's not only classically stylish, but has so comfortable a fit that you'll often forget that you're even wearing it. We're sure you'll come to love it even more once you explore everything that it can do. ^DB at Samsung Support
2023-09-14
Scotland
2022-12-12
2023-07-09
UK
Samsung Support
Even though we're happy to see that you're loving the overall look of your Watch5 Pro, we do regret seeing that you have been having issues with some of the features, and that our Customer Support team have as of yet been unable to assist you with them. We do assure you that we do design every new release to have noticeable improvements over its predecessors, as we always want to keep moving forward in terms of ideas and innovations, but we can understand your frustration if this has not been your experience, and we hope that this does not discourage you from exploring any of our ranges again in the future. ^DB at Samsung Support
2024-07-23
Samsung UK Reviews Team
Thank you, Dziadek, for your wonderful review! We are sorry to read that you are disappointed with the battery life of your new Galaxy Watch5 Pro. This watch has an average run time of up to 80 hours. If you feel the watch is not performing as well as expected, we recommend following this very handy guide: https://spr.ly/6429ciXzX. To ensure you get the best advice regarding calls and messaging, please get in touch with our Technical Support Team directly and provide a detailed account of issues. You can find all our contact methods and their operating hours here: https://spr.ly/6424ciXzj. ^CR at Samsung Support
2024-02-22
2022-08-31
South of England
Samsung Support
Thanks for the awesome feedback, Joe! We're absolutely delighted to read how much you are enjoying your new Watch5 Pro, especially thanks to its seamless connection to your Z Fold3... It's a match made in heaven! ^CR at Samsung Support
2023-05-25
2023-02-16
2023-08-12
Metro Manila
2022-11-23
2023-01-21
2022-10-06
Baltimore
2024-07-23
Samsung UK Reviews Team
Thank you for taking the time to share with us this review about your Galaxy Watch5 Pro, Ant. We are pleased to read that you are happy with this watch overall, although you think the wireless charger that comes with it can be improved to use it more neatly and easily. From our end, we will certainly make sure to pass this feedback along, and we hope that this fantastic gadget will make a positive difference every day. ^CL at Samsung Support
2025-03-18
Cyprus
CX
We are sorry to see that your Watch5 Pro is not lasting as long as it used to. With the 590 mAh battery, you can get up to 80 hours of usage time with Always On Display disabled, here is a guide to help you get the most out of your battery: https://www.samsung.com/uk/support/mobile-devices/reduced-battery-life-on-your-samsung-galaxy-watch/ If you need further assistance, our helpful Support Teams are on hand to get you back up and running properly. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2023-12-12
San Francisco
2023-03-02
2023-02-07
London
2022-09-08
London
Samsung Support
We appreciate all feedback, Paolo, as it's the best way to keep on providing our customers with the best of everything from all of our products. It's great to see that you are loving how effortlessly your Galaxy Watch5 Pro and S21 Ultra connect to each other, and the benefits of being able to do so. We do send out software updates, including patches, for all of our watches on a regular basis, so we do recommend always making sure that you're running the most up to date version through the Wearables app, as this will improve not only the battery life, but every other aspect. ^DB at Samsung Support
2023-08-18
Ayrshire
Samsung Support
This is not what we like to see, so thank you for brining this to our attention. We do want you to get the absolute best out of your Watch5 Pro, so if you have not done so already then we'd recommend speaking to our Customer Support team, so that they can go through all available options with you, and get the watch working exactly as it should be. You can find details for all of the ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support
2023-01-23
Barking, Essex
2022-10-05
2023-12-06
2024-07-09
Samsung UK Reviews Team
Thank you for taking the time to share with us this stellar review about your amazing Galaxy Watch5 Pro, Matt! We are pleased to read that you immediately found it very easy to set up and use this piece of gadget, and that you are enjoying making the most of its health and fitness tracking features. It is also great that you are impressed by its battery life, and that you are synchronising it with the Galaxy Wearable app on your connected phone for the best experience. The Galaxy Watch5 Pro helps you live a healthier and happier life in the smartest way possible. ^CL at Samsung Support
2024-03-02
Sussx
Samsung UK Reviews Team
Thank you for letting us know why you love your new Watch5 Pro, Arnie! With such incredible innovative features, such as health and activity tracking, a wide range of compatible apps and seamless connectivity to your mobile device, we know you're going to love it for many years to come! ^CR at Samsung Support
2022-10-03
Ashton under lyne, Manchester United Kingdom
Samsung Support
We appreciate your feedback for your new Watch5 Pro, and are glad to see that you're a big Samsung fan! We have gone for the minimal look on our watches, so that our customers can customise and change it to suit their individual styles. We'll take your feedback into consideration for any future watch strap designs. ^EM at Samsung Support
2024-03-10
Samsung UK Reviews Team
Thank you for your feedback, although we do regret seeing that you're not getting everything that you were hoping for from your Watch5 Pro. We'd recommend speaking to our Customer Support team so that they can look into this with you, and make sure that all the options are set up correctly for you for accurately tracking your sleep. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6429XhKf7 ^DB at Samsung Support
2022-10-06
Monroe, CT
2023-12-23
Blackpool, Lancashire
CX
Thank you so much for your stellar review! We're overjoyed to see you're enjoying the upgrade to the stylish Watch5 Pro. We're delighted to hear that the BioActive Sensor and Sleep Tracking functionalities have not only captured your interest but have also influenced positive lifestyle changes. Improving sleep quality is a crucial aspect of overall wellbeing, and we're proud to be a part of your journey towards better sleep and an enhanced quality of life. Thank you for choosing us again and being a loyal customer. We know this fantastic watch will continue to be a valuable companion on your journey to improved health and wellbeing! ^AP at Samsung Support
2024-04-16
Wilmslow
Samsung UK Reviews Team
Thank you for sharing your feedback with us. We are very sorry to read that the Watch5 Pro does not meet your expectations and that you found the design uncomfortable. If you would like to try alternative straps, you may find the watch feels a lot more comfortable. You can check out our watch strap collection here: https://spr.ly/6420b6Hbw. ^CR at Samsung Support
2025-07-19
2023-03-06
2022-10-05
Londo
Samsung Support
Thank you for taking the time to share this review and feedback with us about your experience with the Galaxy Watch5 Pro Bluetooth, Sam. We would love for you to be able to fully enjoy the incredible smartness and features of this watch even when it is not connected to your mobile device. We are happy to confirm that it is possible to disable the connection alerts for your watch and, unlike with the Galaxy Watch3, the setting to do this can be found directly on the watch itself. To disable connection alerts, please head on the watch to: Settings > Connections > Disconnection Alerts > Disable all options. We are confident this will help. Nevertheless, if you need further assistance with how to make the most of your new watch, please don't hesitate to contact one of our Support Teams who are always happy to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-02-12
Chesterfield
CX
Thank you so much for sharing your wonderful experience with the Watch5 Pro, Paul! We're thrilled to hear that it's been such a valuable tool for you, not just for your physical health but also for your mental wellbeing. The features and benefits this watch offers are designed to enhance your wellness journey, and we're delighted to see you're enjoying them and that they've served as motivation to help you explore the great outdoors. It's also excellent to hear that you've been able to achieve an impressive six-day battery before needing to recharge! Keep up the fantastic work, and here's to many more days of motivation and success with your Watch5 Pro! ^AP at Samsung Support
2023-10-04
Watford, Hertfordshire
CX
Thank you for taking the time to share with us this review about your experience with the Galaxy Watch5 Pro, Harley. We are very pleased to read that you think this is an excellent watch overall with its smooth operation and useful smart features, which make it the perfect companion for your everyday tasks. We would also love for you to be able to make the most of its long-lasting battery which can be fully charged with the strap on, either from the included wireless charger or from a compatible device via Wireless PowerShare. Please follow this link and check pages 12 > 14, where you will find some great steps on how to charge the watch easily and quickly: https://bit.ly/GalaxyWatch5ProBluetoothUserManual On this other link, you can find a useful video with an easy guide on how to attach and detach the strap of your watch: https://bit.ly/3ZJMi87 If you need any more support with making the most of your watch, please don't hesitate to contact our Support Teams who will be ready to help. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Suppor ^CL at Samsung Support
2022-09-12
Kuala Lumpur
2022-10-27
2022-12-21
Colorado
2024-01-23
Watford,
CX
Thank you for taking the time to share feedback on the Watch5 Pro. We're sorry to learn of your disappointment that a Samsung phone is required to take advantage of the Blood Pressure and ECG monitoring. We understand you were excited to try out these features, and appreciate your positive feedback regarding them. These functions require the Samsung Health Monitor app, which is only available on Samsung phones running Android 7 and above. Further information can be found in the notes above the Specification section on the Watch5 Pro product page on the Samsung UK website. We do however hope you're enjoying the other fantastic features this watch has to offer. If you need any assistance with getting the most out of your watch, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://bit.ly/SamsungUK-Support ^AP at Samsung Support
2022-10-06
NY
2024-08-14
CX
It's great to see that you are loving your Watch5, Anthony, and that you'd be happy to recommend it to others. If you follow this link, you'll find some handy tips for optimising the battery, so that you get the most from every charge: https://spr.ly/6422lnOnO ^DB at Samsung Support
2022-08-29
Aalborg Denmark
Samsung Support
Thank you for the five-star feedback, Jesper! We are delighted to read how much you are enjoying the lightweight design and user-friendly interface of your new Watch5 Pro. It may take a little time to get used to the new WearOS, but we know that you will love it, especially thanks to its wider range of app compatibility! ^CR at Samsung Support
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* Berdasarkan hasil tes laboraturium internal Samsung. Masa penggunaan baterai bergantung pada penggunaan dan pengaturan
* Fitur utama dapat berbeda dari spesifikasi utama
* Memori yang tersedia untuk pengguna: Memori pengguna lebih kecil daripada memori total karena penyimpanan sistem operasi dan perangkat lunak yang digunakan untuk mengoperasikan fitur perangkat. Memori pengguna aktual akan bervariasi tergantung pada operator dan dapat berubah setelah dilakukan peningkatan perangkat lunak
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* Seluruh spesifikasi dan deskripsi yang disediakan di sini mungkin berbeda dengan spesifikasi dan deskripsi aktual produk. Samsung berhak mengubah halaman web ini maupun produk yang dijelaskan di sini, kapan saja, tanpa wajib memberikan pemberitahuan atas perubahan tersebut. Seluruh fungsi, fitur, spesifikasi, GUI, dan informasi produk lain yang disediakan dalam halaman web ini termasuk, namun tidak terbatas pada, kelebihan, desain, harga, komponen, performa, ketersediaan, dan kapabilitas produk dapat berubah tanpa pemberitahuan atau kewajiban. Konten dalam layar merupakan gambar simulasi dan hanya untuk tujuan demonstrasi.
* Provided when GPX format route file is imported for hiking and cycling and route is set as target under Samsung Health settings.
* Intended for general wellness and fitness purposes only. Not intended for use in detection, diagnosis, treatment, monitoring or management of any medical condition or disease. Any health-related information accessed through the device and/or application should not be treated as medical advice. Users should seek any medical advice from a physician.
* Body composition is supported in Samsung Galaxy Watch4 series and later released Galaxy Watch models only.
* Availability may vary by country or region.
* Requires Samsung Health app version 6.22.1 or later.
* Requires Samsung Galaxy Phone with Android 8.0 and minimum 1.5GB RAM.
* The Galaxy Watch5 must be paired with a Galaxy mobile device.
* Reference to thickness does not include the Optical heart rate sensor or Electrical biosensors. Measures up to 15.4mm with sensors included.
* Specified weight references the case only and does not include the weight of the band. Weighs up to 76.5g with D-Buckle Sport Band in size M/L installed.