Support


Due to heavy rainfall, we may experience delays in repairs, deliveries, and contact center responses.

Customer satisfaction remains our top priority, and we are working diligently to ensure all services are delivered safely and efficiently.

We sincerely appreciate your understanding and patience during this time.


Thank you for your continued trust and support.


We're here for you

Welcome to Samsung Support

Samsung Support Samsung Support

Product Support

Get help, find answers, download drivers, manuals and more.

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      Conscious Service

      Go sustainable with Samsung Customer Service.

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      Galaxy Pickup Service offers hassle-free repair appointments

      Metro Manila residents can get their devices picked up for repair for free.

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      Find additional info

      Warranty
      Warranty Warranty

      Register your product and find out what's covered.

      Warranty
      Register your product
      Samsung Care+

      Repair Services
      At Your Service At Your Service

      Experience hassle-free device repairs with our comprehensive service. Easily book an appointment, track your repair and ensure the safety of your data.

      Book a Repair
      Track my repair
      Data Privacy Policy

      Repair and Replacement Pricing
      Mobile Screen Replacement Pricing Mobile Screen Replacement Pricing

      Know more about the recommended retail pricing for Galaxy mobile component repair, Galaxy phone screen replacement, TV panel replacement, and Galaxy Component repair.

      Mobile Component Repair
      TV Panel Replacement

      News & Alerts
      News and Alerts News and Alerts

      For important products and service announcements.
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      Samsung Smart Switch
      Samsung Smart Switch Samsung Smart Switch

      Receive a seamless transfer of contacts, photos, messages and more from your old device to your new galaxy with Samsung Smart Switch.
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      SmartThings FAQ
      SmartThings FAQ SmartThings FAQ

      Get started with SmartThings App that lets you easily control, monitor and automate your home from the comfort of anywhere.
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      Galaxy Battery
      Galaxy Battery Galaxy Battery

      Check out how you can take better care of your battery through proper use and charge.
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      Samsung Remote Service
      Samsung Remote Service Samsung Remote Service

      Samsung Remote Service enables one of our trained technicians to remotely view and control your TV and smartphone to help you with your product.
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      Keep your Samsung Account secure
      Keep your Samsung Account secure Keep your Samsung Account secure

      Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
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      Explore

      Stories that inspire you to do more with your Samsung devices.
      Go Explore

      Maintenance mode
      Maintenance mode Maintenance mode

      How to use Galaxy Maintenance mode to secure your device when a repair is in progress 
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      Back up & Restore data
      back up and restore icon back up and restore icon

      Find out the various ways to backup and restore data on your Galaxy device.
      Read more
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      How to

      Useful Tips for Galaxy Useful Tips for Galaxy
      Useful Tips for Galaxy Useful Tips for Galaxy
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      Tips to use Smart TV Tips to use Smart TV
      Tips to use Smart TV Tips to use Smart TV
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      Useful guide for Home Appliances Useful guide for Home Appliances
      Useful guide for Home Appliances Useful guide for Home Appliances
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      Manuals & Downloads

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      Manuals & Downloads Manuals & Downloads
       

      Interactive TV Simulator

      Learn more about your TV and take advantage of all the latest functions using our Smart Interactive Simulator.
      Open Simulator
      Interactive TV Simulator Interactive TV Simulator

      Contact Info

      Online

      Get product support via live chat, email, and more.
      Chat Support Learn more

      Call

      Get product support via our hotlines.


      Face to face Support

      Whether your product is in or out of warranty, our authorized service centers are ready to help.
      Find a service center Book a repair service
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      Samsung Members
      Samsung Members app icon Samsung Members app icon

      Connect with Samsung experts and fellow fans for tips on how to get the most out of your Galaxy device. You can also get access to exclusive support features and other exciting perks.
      Download Now Join the Community

      Always here for YOU
      Always here for YOU Always here for YOU

      Get the extra care you and your favorite products deserve with Samsung Customer Service.
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