How to use the Eco Tub Clean?

Last Update Date : Jul 05. 2019

It is specially designed to remove dirt and biofilm in the tub without special chemical detergent. This innovative function keeps  drum extremely clean by soaking and spinning only with the water.


If there is a washing tub clean course (or Eco Tub clean, Clean Tub, ECO Drum Clean course), refer to the below to clean the washing tub.

1 Press the power button.
2 Select a washing tub clean course on your display panel
3 Press the start/pause button.

A soaking function is in an automatic mode. The height of water is set up to be the highest. Water supply and water tempertature (cold water and hot water) can be selected.

Using Eco Tub Clean, you can clean the drum without using a cleansing agent.

• Never use Eco Tub Clean when laundry is in the washing machine. This may cause damage to the laundry or a problem with the washing machine.

• Regular use (after every 21 washes) is recommended. 

The Eco Tub Clean Auto Indicator Function

Clean Indicator


• If the “Eco Tub Clean” button is lit after a wash, it indicates that tub (drum) cleaning is required. In this case, remove the laundry from the washing machine, turn the power on, and clean the drum by running Eco Tub Clean.
• If you do not run Eco Tub Clean, the “Eco Tub Clean” indicator turns off. However, the “Eco Tub Clean” indicator will light again after two washes. Not running Eco Tub Clean at this point will not cause a problem with the washing machine.
• Although the Eco Tub Clean Auto Indicator appears once a month or so, the frequency may differ depending on the number of times the washing machine is use

Thank you for your feedback!

Need help? Contact Us for Support.


Live Chat

Mobile Devices
Available 24/7

Television, Audio & Digital Appliances
Available everyday from 8:00 AM to 8:00 PM.


We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's office.

Phone Support

Before calling us , there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase.
Note: Call conversation is recorded for quality monitoring and/or training purposes for our continuous quality improvement.

For Mobile Devices

#GALAXY [dial #425299]
[Free access for all Networks]
(02) 8-422-2177 [Standard Landline]
Available 24/7

For Television, Audio & Digital Appliances

1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 8-422-2111 [Standard Landline]
Monday to Sunday (8:00 AM to 8:00 PM)

*For Toll Free numbers , just directly dial 1-800 followed by the network number.
** Standard Landline numbers have been updated to comply with the NTC ruling effective October 6, 2019

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

* For any printer related enquiries please visit HP website .

Contact Us