How can I open the door of my washing machine during operation?

Within 5 minutes of starting a wash, it is possible to add/remove laundry items.

However, if the water level or the water temperature inside the drum is too high, the door cannot be opened with the blinking Door Lock indicator. In this case, wait until the indicator stops blinking. Note also that it takes at least a minute or two until the indicator stops blinking.

How to steps

Step 1. Press the Start/Pause button to unlock the door.

Step 2. Open the door, then add or remove laundry.

Step 3. After closing the door, press the Start/Pause button to restart the wash. To change a cycle, you may tap the Pause button and then change the cycle.

The door will automatically be locked for safety reasons when the tub is filled with water. Also, until the washing machine drains the water completely and the door cannot be opened. Please follow the instructions below to drain the water and open the door.

Using Spin Only function

Step 1. Press the Spin Only button for 3 seconds.

Step 2. When the cycle time and spinning speed appears, press Spin repeatedly until the desired spinning speed is selected. 

Step 3. Then press and hold Start/Pause to start the cycle.

Using a Debris filter to drain water

Step 1. Open the debris filter cover. 

Step 2. Remove the white drain plug from the emergency drain hose and drain the water in a suitable container.

Step 3. Reinstall the emergency drain hose cap and secure it, too.

Step 4. Reinstall the cover by placing it into the holes at the bottom of the access panel opening and pushing or folding it into the top.

Step 5. Turn off the washing machine and wait for a moment. 

Step 6. Press the Power to turn on the washing machine back on. The door will open again.

In case the laundry has completed, with no loads inside, but the door has locked

Unplug the power cord and wait for an hour.

After the laundry completed, but the door has locked

It is dangerous to open the door immediately after the cycle has finished. Please open the door after the alarm has finished. 

For Samsung washing machines that have the AddWash function, when the AddWash indicator turns on, you can stop the machine and put additional laundry or softener into the drum or take items out.

Warning

• Do not attempt to open the Add Door while the machine is operating without first pressing Start/Pause.
• Do not add an excessive load through the Add Door. The performance may be degraded. 
• Do not use the lower area of the Add Door as a handle. Your fingers may get caught. 
• Make sure that no laundry is caught in the Add Door.
• Neither the main door nor the Add Door can be opened when the water temperature is over 50 degrees Celsius.
• The Add Door can be opened unintentionally (without pressing Start/Pause) when the laundry is complete.