How to fix door issue for Samsung Refrigerator?

Last Update Date : Sep 11. 2019
Samsung Refrigerator

If you are experiencing issue to either to close or open your Refrigerator door properly, follow this guide below to fix the problem.

Doors is hard to close

When a Refrigerator door is difficult to close properly, the most common explanation will be either the door seal has becoming stiff, damaged, dirty or wear off. 

ㆍCheck whether the door seal is blocked by debris which prevent the door from closing. To clean the door seal, use a soft cloth with warm water

ㆍCheck whether the hinges are obstructed by debris and the plastic spacers are not worn or deformed

ㆍIf the Refrigerator is not levelled, adjust the leg to align the door

ㆍCheck to make sure the door seal is in good condition with no tears or missing/brittle sections

ㆍEnsure that no food items on the shelves are blocking and preventing the door to close properly

ㆍEnsure that all shelves and drawers are properly pushed inside

Door is hard to Open

ㆍClean the door seal

ㆍIncrease the temperature to reduce the vacuum pressure

ㆍSet the temperature accordingly to the food load. Do not set too cold if less food is stored

Thank you for your feedback!

Need help? Contact Us for Support.

Online

Live Chat

24 hours a day/7 days a week
(Including Public Holidays)

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the CEO's Office

Phone Support

Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase.
Note : Call conversation is recorder for quality, monitoring and/or training purposes for our continuous quality improvement.

For Mobile Devices (24/7)

#GALAXY (just dial #425299)
[Free access for all Networks ]
(02) 8-422-2177 [Standard Landline]

For Television, Audio & Digital Appliances (8:00 AM to 8:00 PM)

1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 8-422-2111 [Standard Landline]

* For Toll Free numbers, just directly dial 1-800 followed by the network number.
**Standard Landline numbers have been updated to comply with the NTC ruling effective October 6, 2019

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

* For any printer related enquiries please visit HP website .

Contact Us