My Air Conditioner Displays E101 In The Display Panel And Won't Turn On

Last Update Date : Jan 10. 2018

E101 is a communication error between the indoor and outdoor unit. Data is not being transferred from indoor to outdoor or vice versa.


In this case, Turn off the circuit breaker for 5 minutes to reset the program. However, if the problem still occurs, you need to call our Customer Contact Center to request for a service technician who can check the unit.


Our Customer Service hotline number is 1-800-10-7267864.

Thank you for your feedback!

Need help? Contact Us for Support.


Monday-Sunday (Including Public Holidays)
8:00 AM - 8:00 PM


We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Call Support 24/7

Mobile Phones & Tablets Hotline:

Just Dial #GALAXY (#425299)
[Free call to all networks]

(02) 422-2177 [Standard Landline]

Television, Audio & Digital Appliances Hotline:

1-800-10-726-7864 [PLDT Toll Free]

1-800-8-726-7864 [Globe Toll Free]

(02) 422-2111 [Standard Landline]

* For Toll Free numbers, just directly dial 1-800 followed by the network number.

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

* For any printer related enquiries please visit HP website .

Contact Us