What can I do if my washing machine vibrates excessively or makes noise?

Last Update Date : Jun 07. 2019

This problem is usually caused by one of the following conditions:

• Unlevel surface

• Overloading the machine

• Shipping bolts are not removed

Unlevel surface

Make sure the washing machine is set on a level floor. If the floor is not level, use the leveling feet to adjust the washing machine.

Note : Samsung washing machines use several types of levelling feet. 

Adjust the feet using Type A feet:

1 Level your washer by turning the adjustable feet in or out as shown.

2 When your washing machine is levelled tighten the locking nut using a screw driver.

Adjust the feet using Type B feet:

1 Unfasten the locking nut by turning it to the left using a spanner.

2 Level your washing machine by turning the adjustable feet in or out using your hand.

3 Fasten the locking nut by turning it to the right using a spanner.

Overloading the machine

Check the load amount. A severely under loaded or overloaded washer will vibrate excessively. If you are washing one pair of jeans, add a few additional items to create a balanced load. If your washer is overloaded, try to remove a few items to create a balanced load.

Shipping bolts are not removed

When installing the machine, the shipping bolts at the back of the unit should have been removed.

1 Loosen bolts with a wrench if they are too tight to be removed by hand

2 Grip the shipping bolt with your hand and pull through the wide section of the hole. Repeat for each bolt.

3 Fill the holes with the supplied bolt hole covers. (Make sure you keep the shipping bolts in the event you have to move the machine)

Other Solutions

• Make sure the washing machine is not contacting any other object.

• Make sure the laundry is spread evenly in the washing machine. Spread out the laundry evenly and start again.

• Humming is produced normally during operation.

• Objects such as coins can cause noise. Remove these objects from the washing machine after washing is complete.

Thank you for your feedback!

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