Fail to Synchronize data with Samsung Account

Last Update Date : Oct 23. 2019
Samsung Cloud

Keep your data backed up because it couldn't be easier with Samsung Cloud. Having everything you need in the cloud also means you have one less thing to worry about when your device stops working or you lose i


You only need to sign in to your Samsung account on your device; No need for a separate cloud app.

Read on to learn and troubleshoot on how to  sync your data to your Samsung account.

Clear data from Samsung Cloud.

Navigate to and open Settings. Tap Apps, and then tap Samsung Cloud. Tap Storage, and then tap CLEAR DATA. Tap OK.

Navigate to Samsung Cloud settings.

Navigate to and open Settings. Tap Accounts and backup, and then tap Samsung Cloud. Tap More Options, and then tap Settings.

Re-sync Samsung Cloud.

Tap Sync and auto backup settings. From there, select the data you want to re-sync with Samsung Cloud. Tap Sync now to re-sync the data to Samsung Cloud.

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