How to perform Factory reset on your Galaxy phone
- If you have a security lock set on the phone, you will be asked to enter the credentials.
- Regularly back up your data to a safe location,
such as Samsung Cloud or a computer, so that you can restore it if the data is
corrupted or lost due to an unintended factory data reset.
Note: Device screenshots and menu may vary depending on the device model and software version.
Thank you for your feedback!
Please answer all questions.