How do I connect my Note9 to a screen using DeX?
Samsung DeX allows you to use your smartphone like a computer by connecting your mobile device to an external display, such as a TV or monitor.
Please note: Use only official Samsung DeX supported accessories to avoid performance problems and malfunctions due to third party applications.
You can connect your smartphone to an external display in three ways.
The DeX Cable is the easiest way to connect your Note9 to a screen, as it is through the use of a single cable.
Two options will appear on your screen:
Start Samsung DeX: The mobile device’s screen will turn off and appear on the connected TV or monitor in desktop mode. Use your device as a pad to control what happens on the screen.
Switch to screen mirroring: The content of your Note9 will be mirrored on the connected screen.
You can also connect your Note9 to an external screen using an HDMI adapter or a multi-port adapter.
Two options will appear on your screen:
Start Samsung DeX: The mobile device’s screen will turn off and appear on the connected TV or monitor in desktop mode. Use your device as a pad to control what happens on the screen.
Switch to screen mirroring: The content of your Note9 will be mirrored on the connected screen.
Please note: Ensure that your smartphone is horizontally inserted to the connector. Otherwise, the DeX Pad and your smartphone may be damaged.
Thank you for your feedback!
Need help? Contact Us for Support.
Online
24 hours a day/7 days a week
(Including Public Holidays)
We'll respond within 24 hours of your request.
Contact the CEO's Office
Phone Support
Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase.
Note : Call conversation is recorder for quality, monitoring and/or training purposes for our continuous quality improvement.
#GALAXY (just dial #425299)
[Free access for all Networks ]
(02) 8-422-2177 [Standard Landline]
1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 8-422-2111 [Standard Landline]
* For Toll Free numbers, just directly dial 1-800 followed by the network number.
**Standard Landline numbers have been updated to comply with the NTC ruling effective October 6, 2019
Face to Face Support
Find out more about how you can get face to face help.
* For any printer related enquiries please visit HP website .