How to utilize Bixby on Galaxy Watch?

Last Update Date : Sep 19. 2019
Bixby Galaxy watch


What is Bixby?


Bixby is a voice service that you can use the Galaxy Watch more conveniently. You can talk to Bixby to launch a function or provide you with information.

• This app may not be available depending on the region

• Make sure the Galaxy Watch’s microphone is not obstructed when you are speaking into it

• To use Bixby, your Mobile Device must be connected to a Wi-Fi or mobile network


Launching Bixby


• Launching with the Home key: When you quickly press the Home key twice, Bixby will launch


Launching by voice: You can launch Bixby using your voice. You can only use this feature when your Galaxy Watch’s screen is turned on.
To set the voice wake-up, on the Apps screen, tap (Bixby)Voice wake-up.


Using Bixby


1 Quickly press the Home key twice. Alternatively, say “Hi Bixby” .
You can also launch Bixby by tapping Bixby on the Apps screen. The Galaxy Watch will start voice recognition.
2 Say a voice command.
If the Galaxy Watch recognises the command, the Galaxy Watch will perform the corresponding action with voice feedback.
To repeat a voice command or say a different command, tap


Tips for better voice recognition


• Speak clearly.

• Speak in quiet places.

• Do not use offensive or slang words.

• Avoid speaking in dialectal accents.


The Galaxy Watch may not recognise your commands or may perform unwanted commands depending on your surroundings or how you speak. 


Setting the language


On the Apps screen, tap (Bixby) , rotate the bezel, tap Language, and then select a language. The selected language is applied to Bixby only, not to the language displayed on the Galaxy Watch. 

Thank you for your feedback!

Need help? Contact Us for Support.


Live Chat

24 hours a day/7 days a week
(Including Public Holidays)


We'll respond within 24 hours of your request.

Email to CEO

Contact the CEO's Office

Phone Support

Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase.
Note : Call conversation is recorder for quality, monitoring and/or training purposes for our continuous quality improvement.

For Mobile Devices (24/7)

#GALAXY (just dial #425299)
[Free access for all Networks ]
(02) 8-422-2177 [Standard Landline]

For Television, Audio & Digital Appliances (8:00 AM to 8:00 PM)

1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 8-422-2111 [Standard Landline]

* For Toll Free numbers, just directly dial 1-800 followed by the network number.
**Standard Landline numbers have been updated to comply with the NTC ruling effective October 6, 2019

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

* For any printer related enquiries please visit HP website .

Contact Us