All solutions for Apps & Services
- Common How to use Samsung Cloud
- How to use the device How to create a Samsung account
- How to use Can I change the song or the album name in Samsung Music
- How to use the device How can I delete my Samsung account?
- How to use the device How to use Samsung DeX
- How to use the device How can I find my ID or password if I forget it?
- How to use What is Two-step verification
- General What to do if an unknown sign in or hacking attempt is found
- General How to activate Bixby Voice
- How to use the device How to change the Bixby Voice language
- How to use the device How to use Smart Switch
- General How to backup and restore data to external storage with Smart Switch
- General Check your Samsung Rewards status
- How to use How much is one rewards point worth?
- Settings Samsung account sign-up and authentication procedures
- How to use the device Use Routines in SmartThings
- How to use the device Invite members using the SmartThings app
- How to use the device Set up the SmartThings app on your phone
- Galaxy SmartTag Use the Samsung Galaxy SmartTag and SmartTag+
- SmartTings Find Use SmartThings Find with the SmartThings App
- How to use the device Control your TV or Soundbar using bixby Google Home, Bixby, or Alexa
- How to use the device Add and manage devices and appliances in SmartThings
- How to use the device How to add my TV to the SmartThings app
- How to use the device What to do if the TV that was registered on the SmartThings app disappears
- How to use the device How to fix the disconnection between my TV and SmartThings app
- How to use the device What to do when the SmartThings app fails to add my TV
- How to use the device How to add my Samsung Soundbar to the SmartThings app
- Connecting the device Connecting Bluetooth devices to your phone with SmartThings
- Connecting the device Connect devices connected to other services (Google Home, Alexa) to the SmartThings App
- Connecting the device My Samsung TV is connected to SmartThings but appears offline when I power off the TV
- Connecting the device Unable to register a Samsung appliance to SmartThings
- Connecting the device What devices are supported by SmartThings?
- Connecting the device Devices connected to my SmartThings hub appear offline
- Connecting the device Unable to control or see devices registered in the SmartThings app
- Connecting the device Unable to register/connect to a Bluetooth device in the SmartThings app
- Connecting the device Some of my online devices appear offline in the SmartThings hub
- Galaxy SmartTag Connect my Galaxy SmartTag with my smartphone
- How to use the device How to register my device on the SmartThings when it says it is already connected
- How to use the device How to change the owner of a device registered on the SmartThings app
- How to use the device How to install and use the SmartThings app on my iPhone
- How to use the device I am not receiving notifications from devices registered on the SmartThings app
- SmartTings Find Manage locations and rooms in the SmartThings app
- SmartTings Find Know if SmartThings data remain after a factory reset on my smartphone
- SmartTings Find A device I’ve sold or handed in is still visible on SmartThings Find
- SmartTings Find How to add a family member’s smartphone to SmartThings Find
- SmartTings Find How to find a registered device or update the location in SmartThings Find
- SmartTings Find Know when a device registered on SmartThings Find is classified as lost
- SmartTings Find Use SmartThings on your Windows 10 and 11 PC
- SmartThings for WATCH About SmartThings for the Galaxy Watch
- SmartThings for WATCH About SmartThings for Watch
- SmartThings Life How to register home appliances in the SmartThings app
- SmartThings Life Features of the SmartThings services
- How to use How to use Bixby Vision
- How to use the device How to use Performance monitor in the Game Booster app
- Security/Privacy How can I change game optimization settings
- General Tell me more about the features provided in PENUP
- How to use the device How to block Samsung Internet ads
- How to use the device Use Samsung Internet in a strong private and secure environment
- How to use the device How can I change the default position of the menu in the Samsung Internet app?
- How to use the device How can I add or delete apps in Samsung Kids?
- How to use the device Know more about Samsung Rewards
- General Know more about Bixby Voice
- General What is SmartThings Find (Find My Mobile)?
- How to use the device How can I synchronize the Samsung Health Monitor data to Samsung Health
- How to use the device What changes are applied with Galaxy Themes
- How to use the device How to check my purchase history and update apps in Galaxy Store
- How to use Do I need a Samsung account to download an app
- Security/Privacy How to solve an error when downloading an app from Galaxy Store
- General What is a Samsung account
- General What is sign in with Google
- Security/Privacy Why do I get an error when signing into my Samsung account
- General How to check and update your version of Samsung Health
- General Know more about Samsung Internet
- General Install or update Samsung Internet
- How to use the device What features are available with Samsung Pass
- How to use the device How do I enable push notifications from Galaxy Store?
- General How can I make suggestions and request changes to the Samsung Internet app?
- General What is Samsung DeX
- Enquiry about features How can I use the supported features in Samsung DeX
- General How do I access and install Samsung Free
- General What is Samsung Smart Switch
- Security/Privacy What to do if an error occurs in Samsung DeX
- General Know more about Samsung Flow
- Getting Started How to create a backup of the recovery phrase on the Samsung Blockchain Keystore
- How to use How do I cancel a subscription in Galaxy Store
- Payment Can I get a refund for an app or in-app item?
- Payment How do I register and use coupons in Galaxy Store
- Manage my digital assets How to send virtual assets
- How to use How to report intellectual infringement in the Galaxy Store
- General How Bixby Vision can support the visually impaired
- How to use the device How to delete Samsung Kids
- How to use the device How to use Samsung Kids
- General Discover a new perspective with Bixby Vision
- How to use Download the latest version of Bixby Vision
- How to use How to activate Bixby Vision for accessibility
- General The languages Bixby Vision translation feature supports
- How to use the device What is Galaxy Themes
- How to use the device How can I check and update purchased themes?
- How to use the device How do I receive discount information for Galaxy Themes
- General How to report intellectual infringement in Galaxy Themes
- General Do I need a Samsung account to download a theme?
- General How do I publish Galaxy Themes?
- Security/Privacy How do I fix an error when downloading content from Galaxy Themes
- Payment Can I get a refund for a Galaxy Theme?
- Payment How do I register and use coupons in Galaxy Themes
- General Know more about the Game Booster app
- General How to update the Game Booster app and check the version
- General Know more about PENUP app
- Security/Privacy How to Solve an Error in the PENUP App
- General Where to find and update your version of PENUP
- General What is Samsung Kids?
- How to use How to check and update the Samsung Kids version I am using
- How to use the device How to create a new PIN in Samsung Kids
- General What Parental controls are available in Samsung Kids
- General Know more about the native apps of Samsung Kids
- How to use the device How to change the speaking style of Bixby
- How to use the device How can I use Bixby's wake
- How to use the device How to set the Bixby's Voice response according to the situation
- General How to delete your Bixby Voice account
- How to use How to check your drafts on the PENUP app
- How to use the device How to connect your smartphone to a PC or tablet with Samsung Flow
- General How can I connect my tablet to my PC?
- General Know more about the features-provided by Samsung Flow
- How to use How does SmartThings Find (Find My Mobile) work?
- General How do I deactivate the Find My Mobile service
- General What is Samsung Pass
- Security/Privacy Problems you may experience when transferring from Android using Smart Switch
- General What are the data transfer options in Smart Switch
- General Problems you may experience when transferring from iOS using Smart Switch
- General Can I transfer data between Galaxy Watch/Book devices with Smart Switch?
- How to use the device How to monitor exercises with Samsung Health
- General What is Samsung Health
- General Do I need a Samsung account to use Samsung Health?
- General Can I go back to the previous version of Samsung Health
- General How to restore or backup Samsung Health data
- How to use the device How to check your steps on Samsung Health
- How to use the device How to monitor your sleep with Samsung Health
- How to use the device How Samsung Health monitors your heart rate
- General How does Samsung Health protect my data?
- Getting Started What is Gaming Hub?
- Get Started Learn how to use Gaming Hub
- How to use the device Know more about the features of the Gaming Hub app
- How to use the device How to delete and add apps in the Gaming Hub app
- How to use the device How to back-up and restore the play time data of the Gaming Hub
- Security/Privacy Why can’t I see installed game icons on the Home/Apps screen?
- Security/Privacy Why can't I hear any game sound?
- Troubleshooting Why have I not received a new mission from Creature collection?
- How to use the device Difference between Play all songs and Play selected song
- How to use the device How to manage the Samsung Music tabs
- How to use the device Can I set the music playback speed
- How to use the device How can I use the sleep timer in Samsung Music?
- How to use the device How to use crossfade in Samsung Music
- How to use the device How to import and export Samsung Music playlists
- How to use the device How to hide Samsung Music files
- How to use the device How do I set my Samsung Music to not play automatically in my car?
- Troubleshooting How to report a Samsung Music error
- General What kind of service is Samsung Free
- ECG app Feature How to add coins and tokens to my Samsung Blockchain Wallet
- General Know how to create a Samsung Blockchain wallet
- Getting Started How can I import my existing wallet?
- General What devices support Samsung Blockchain Wallet?
- ECG app Feature How do I refresh my virtual wallet?
- Manage my digital assets How can I receive virtual assets?
- Security Warnings on the transaction details page of the Samsung Blockchain Wallet
- Security What to do if your wallet has been compromised
- Troubleshooting How to ask questions about the Samsung Blockchain Wallet app
- How to use the device How to use Priority mode in the Game Booster app
- How to use the device How to use Touch protection in the Game Booster app
- How to use the device How to take screenshots and recordings in the Game Booster app
- How to use the device What is Block during game in Game Booster?
- How to use the device How to use the pop-up panel during games
- How to use the device How to use the shortcuts on Game Booster
- Troubleshooting How can I contact Samsung to ask about Game Booster?
- General Can I delete Samsung Free?
- General Can I add or remove tabs in Samsung Free?
- General Why does Samsung Free differ between devices?
- General How to get the most out of Samsung Free
- General How to get updates on new content in Samsung Free
- General Is Samsung Free content for all ages?
- General How can I switch to Samsung Free
- General How to solve Samsung Free app problems
- Troubleshooting I can't see the Game Booster when playing a game
- General What are the PENUP Community guidelines
- How to use What can I do if I discover inappropriate content on PENUP app?
- General How to delete the PENUP application or withdraw membership
- Getting Started Can I restore a wallet after removing the private key?
- Getting Started How to delete Samsung Blockchain Keystore service account
- Security How to backup or restore data to Samsung Cloud
- Sync What kind of service is Sync?
- Gallery sync with OneDrive Can I sync Gallery photos with OneDrive?
- Gallery sync with OneDrive How to use OneDrive Gallery Sync
- General How to use Samsung Cloud Web
- General What are the device requirements for Samsung Pass
- How to use How to use Samsung Pass
- Troubleshooting How to report a Samsung Pass error
- How to use the device How to manage the data stored in Samsung Pass
- How to use Can I use Samsung Pass on multiple devices?
- General What authentication method can I use with Samsung Pass?
- Getting Started Lost recovery phrase for your wallet in the Samsung Blockchain Keystore
- Getting Started How can I remove my private key from Samsung Blockchain Keystore?
- Getting Started Can I change my Recovery Phrase in Samsung Blockchain Keystore
- Getting Started What can I do with Samsung Blockchain Keystore?
- Security Warning in Transaction details page of the Samsung Blockchain Wallet
- How to use How can I enroll in Samsung Rewards?
- How to use Samsung Rewards account policy
- How to use How to earn Points in Samsung Rewards
- How to use Redeem your Samsung Rewards Points
- Protection Plan Can I receive a refund on my Samsung Rewards points
- How to use Expiration time of Samsung Rewards Points
- How to use How to withdraw from Samsung Rewards
- Payment Why didn't I receive the in-app item after payment?
- Getting Started What should I do if I forget my PIN/fingerprint on Samsung Blockchain Keystore
- General Will Samsung Free remain the default service
- General Will my messenger data transfer with Smart Switch?
- How to use the device How often do I have to calibrate Samsung Health Monitor
- Getting Started Using Samsung Health Monitor Overseas
- How to use How do I recalibrate the Galaxy Watch?
- Blood Pressure Feature How should the ECG readings from Samsung Health Monitor be used
- Blood Pressure Feature The EGC measure is displaying different results on the Watch
- Blood Pressure Feature Users restricted from the ECG feature
- How to use Blood pressure reading is high on my samsung health monitor
- How to use Things you need to know before using the Blood Pressure app
- Security/Privacy What should I do if Samsung Health Monitor is not measuring accurately?
- Samsung Cloud Web How to use Samsung Pass OTP
- Settings How to use Samsung Pass on Galaxy Book
- Settings How to change your Samsung account country or region
- Samsung Cloud Web How to create and use a passkey
- SmartTings Find How to use SmartThings Find to locate a lost S Pen Pro
- Settings How to stay signed in or out of your Samsung.com account
- Security How to synchronize OneDrive with your Galaxy device
- How to use the device The updated trash feature in My Files on Galaxy devices with One UI 6.0
- Backup/Restore Use the Samsung Cloud to back up and restore data to your Galaxy device
- Backup/Restore How to use Google One to back up your Galaxy phone’s data
- Backup/Restore How to transfer data from a Galaxy phone with a broken screen
- Backup/Restore Methods to back up and restore data to Galaxy devices
- Security How to use the Smart Switch app to transfer data between Galaxy devices
- SmartTings Find Use the Samsung Find app notification feature
- Security/Privacy Pause USB PD (Power Delivery) charging when gaming feature on your Galaxy device
- Samsung Cloud Web Frequently asked questions about signing into Samsung account after Galaxy One UI 6.1 update
- Connecting the device Changes to the way you connect Samsung Galaxy mobile devices to PCs
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