Samsung FOTA Upgrade Guide

Last Update Date : Jul 11. 2019

Firmware Over-The-Air (FOTA) is a technology in which the operating firmware of a mobile device is wirelessly upgraded and updated. And the device will check new software(firmware) automatically and notify it to customers when new software version is released. Additionally Samsung can send a push message when there are urgent issues or network operators request it. So you can keep your device up to date easily.

 

The process usually takes three to 10 minutes, depending on connection speed and file size.

You will need:

ㆍ A stable network connection (3G/4G or Wi-Fi)2.

ㆍEnough battery capacity (More than 50%)3.

ㆍEnough memory space (At least 1GB in USB storage) 

If new SW comes out, for FOTA, you can set the software update as auto update or manual update. 

1 Navigate to Settings
2 Tap Phone Info
3 Tap Software Update
4 Tap Check New

Note:

ㆍDo not remove the battery during upgrade.

ㆍ The FOTA service will not be supported if you have previously installed a non authorisedsoftware upgrade on your device.

Thank you for your feedback!

Need help? Contact Us for Support.

Online

Mobile Phones & Tablets
Available 24/7

Television, Audio & Digital Appliances
Monday-Sunday (including holidays)
8:00 AM - 8:00 PM

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Hotline

Mobile Phones & Tablets Hotline:

Just Dial #GALAXY (#425299)
[Free call to all networks]

(02) 422-2177 [Standard Landline]

Available 24/7

Television, Audio & Digital Appliances Hotline:

1-800-10-726-7864 [PLDT Toll Free]

1-800-8-726-7864 [Globe Toll Free]

(02) 422-2111 [Standard Landline]

Available from 8:00 AM to 8:00 PM

* For Toll Free numbers, just directly dial 1-800 followed by the network number.

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

* For any printer related enquiries please visit HP website .

Contact Us