Use ambient sound mode on Gear IconX
Hear your surroundings while you are listening to music outdoors, so you can quickly detect any potentially dangerous situations.
Turn On Ambient Sound Mode
Touch and hold the touchpad until you hear "Enable ambient sound." Then, you will hear "Ambient sound enabled" and the feature will be activated.
Turn Off Ambient Sound Mode
Touch and hold the touchpad until you hear "Disable ambient sound." Then, you will hear "Ambient sound disabled" and the feature will be deactivated.
ㆍ The feature will only be activated when you put both earbuds in your ears.
ㆍ You can activate or deactivate this feature via the connected mobile device.
ㆍ During a call, ambient sound mode turns off automatically. After the call, the mode returns to the previous state.
ㆍ In ambient sound mode, feedback may occur when adjusting the volume or touching the microphone.
ㆍ In ambient sound mode, you will be able to hear loud external sounds.
ㆍ The feature can be used after you connect your earbuds to the Samsung Gear app for the first time.
Thank you for your feedback!
Need help? Contact Us for Support.
Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase.
Note : Call conversation is recorder for quality, monitoring and/or training purposes for our continuous quality improvement.
#GALAXY (just dial #425299)
[Free access for all Networks ]
(02) 8-422-2177 [Standard Landline]
1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 8-422-2111 [Standard Landline]
* For Toll Free numbers, just directly dial 1-800 followed by the network number.
**Standard Landline numbers have been updated to comply with the NTC ruling effective October 6, 2019