What is Bixby Voice and how to use it?

Last Update Date : Apr 26. 2018

In this FAQ:

• Setup Bixby Voice

• Activate Bixby Voice

• Unlock screen using Bixby Voice

 Bixby makes your phone more helpful.  It learns your routine, remembers what’s important to you and works with your apps to get things done.

Just talk, tap or type what you need, and Bixby’s there.

Use your voice to do more.

Use your voice to control your phone and apps to get more done, faster. 

Bixby’s intelligent voice interface lets you complete tasks with a quick command.

Talk Naturally

Bixby understands what you say and gets smarter over time.

By learning how you say things and what you do most, Bixby makes your life easier.

Access in an instant.

Press and hold the button on the left edge of the screen, below the volume controls to wake up Bixby. 

Even when you’re in an app, Bixby is just a button away.

Communicate seamlessly.

Bixby goes beyond just voice commands by allowing you to move seamlessly between modes of interaction.
You can say a command, type an action or tap a suggested one.

Setup Bixby Voice

Setup Bixby VoiceClick to Expand

To use Bixby Voice:

• Your device must be connected to a Wi-Fi or mobile network

• You must sign in to your Samsung account

• Bixby (Voice) recognizes English (US), Korean and Mandarin Chinese.  Other languages will be supported soon.

1 Press and hold the dedicated Bixby key.
Tap bixby key to launch
2 Tap NEXT.
Tap Next
3 Select the language to communicate with Bixby Voice and tap COMFIRM
Choose your preferred language
4 Tap SIGN IN and follow the on-screen instructions to sign in to your Samsung account. If you already signed in, this step will not appear.
Enter Samsung Account Information
5 Read and agree to the terms and conditions and tap NEXT. Follow the on-screen instructions to complete the Bixby Voice setup.
Terms and conditions

Speak to Bixby when the conversation window appears. Bixby Voice recognizes your voice commands more accurately if you speak according to standard language conventions. Speak clearly so that Bixby can understand you correctly.

• Speak at a constant speed

• Speak loudly and clearly in a quiet place.

• Hold your phone 6 to 12 inches (15 - 30 cm) away from your face.

Activate Bixby Voice

Activate Bixby VoiceClick to Expand
1 Press and hold Bixby key. Bixby Voice will launch and start listening
Bixby is launching
2 While in Bixby Voice mode, press Bixby Voice button to start/continue the conversation
Press Bixby Voice to start the conversation then listen
3 When you set voice wake-up, you can say "Hi Bixby" at any time to start a conversation
Voice Wake-up

Unlock the screen using Bixby Voice

Unlock screen using Bixby VoiceClick to Expand

 Bixby voice can unlock your screen by saying your voice password

• Your device can be unlocked by someone else who says the correct password
• Voice password is less secure that Pattern, PIN, or Password

1 On the Bixby Home screen, tap More menu
Tape More
2 Tap Settings
Tap Settings
3 Tap Unlock with voice password.
Tap Unloack with voice password
4 Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one.
Unlock using screen lock method
5 Read the on-screen instructions and tap CONTINUE.
Tap Continue
6 Tap Bixby Voice icon and say your password.
Tap Bixby Voice Icon
7 Follow the on-screen instructions to complete the setup.
Tap Done

If you speak to Bixby Voice while the screen is locked, Bixby Voice will ask you to say your voice password.

Say your voice password to unlock the screen.

Say your Bixby Password to unlock the screen

Use Multi-Step command using Bixby VoiceClick to Expand

Through Bixby voice, you can control the device by voice command, drastically reducing the required steps. You can use both voice and touch input and several relevant commands can be issued continuously.

Editing and Sending of Photos

Editing and Sending of photos

Missing receiver name in command

Missing receiver name in command

View Tips, Change Bixby Settings…

You can use the Bixby app to view useful tips, change your Bixby settings, and more.

1 In the Bixby Home, tap More menu
2 Tap “How to use Bixby”
3 Tap Tutorials or Tips and view information for how to use Bixby.

Thank you for your feedback!

Need help? Contact Us for Support.


Live Chat

Mobile Devices
Available 24/7

Television, Audio & Digital Appliances
Available everyday from 8:00 AM to 8:00 PM.


We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's office.

Phone Support

Before calling us , there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase.
Note: Call conversation is recorded for quality monitoring and/or training purposes for our continuous quality improvement.

For Mobile Devices

#GALAXY [dial #425299]
[Free access for all Networks]
(02) 8-422-2177 [Standard Landline]
Available 24/7

For Television, Audio & Digital Appliances

1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 8-422-2111 [Standard Landline]
Monday to Sunday (8:00 AM to 8:00 PM)

*For Toll Free numbers , just directly dial 1-800 followed by the network number.
** Standard Landline numbers have been updated to comply with the NTC ruling effective October 6, 2019

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

* For any printer related enquiries please visit HP website .

Contact Us