How do I perform a factory reset on Samsung TV?

Last Update date : Feb 19. 2021

If you are experience problems with your Samsung TV, a simple rebooting of your device may help to fix the issue. When you perform a Factory Reset, all settings will revert to factory default.

If you simply want to reset one of the settings on your TV (i.e. picture or sound), please refer to your user manual for steps on how to reset the individual settings on your TV. 

Where to find the factory reset option

Use the table below to quickly find the factory reset option for your TV model.

 

menu path

Year/Model

Menu Path

2020 (T Series)

Home > Settings > General >  Reset

2019 (Q Series)

Home > Settings > Support > Self Diagnosis > Reset

2018 (NU Series)

Home > Settings > Support > Self Diagnosis > Reset

2017 (M Series)

Home > Settings > Support > Self Diagnosis > Reset

2016 (K Series)

Home > Settings > Support > Self Diagnosis > Reset

2015 (J Series)

Menu/123 > Menu > Support > Self Diagnosis > Reset

2014 (H Series)

Support > Self Diagnosis > Reset

2013 (F Series)

Screen Menu > Support > Self Diagnosis > Reset

2012 (E Series)

MENU > Support > Self Diagnosis

View detailed steps with screenshots on your Samsung TV 2020 model.

1 With your TV turned on, press the Home button on your TV remote. Then select Settings.
2 Scroll down and select General from the list of icons.
3 Select Reset.
4 A pop-up will appear asking you to enter your PIN. If you have not set up a PIN, the default number is 0000. Once you have entered your PIN, select Yes and your TV will then reset.

The factory reset process will now begin. Your TV may turn on and off several times before displaying the initial setup screen. Please do not turn off or unplug your TV while it is performing a factory reset.

Thank you for your feedback!

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