Samsung Care+ for Business

Device protection plan to maximize your business continuity

Samsung Care+ for Business
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We have your business covered

Serviced and guaranteed by Samsung

All repair services follow Samsung’s strict quality repair standards. Your damaged devices will be fixed like brand new with Samsung genuine components by our expert technicians at authorized service centers.

Plan for the unplanned

Humans will be humans, and that’s okay. Samsung Care+ for Business gives you assurance that unexpected device issues won’t disrupt your work - throughout the entire device lifecycle.

Effortless and hassle-free

Just call Samsung Care+ hotline to request for repair service. We recognize all devices covered by Samsung Care+ for Business, making it easy for any of your employees- from end users to finance to IT admins- to get back up and running.

Benefits for your business

Samsung Genuine Parts

Get your phone fixed
and looking brand new.

Authorised Service
Centre Repairs

Trust your phone with expert
technicians.

Extensive Cost Savings

Save big on extensive repairs with
no additional repair service fee

Free Pick-up & Return

Pick up your damaged device and deliver it back to you in mint condition , at your convenience.

Asset monitoring
via Dashboard

Easily view and manage devices
and service status

Coverage details
SC+ for Business

24 Months
(1+1 Years)

36 Months
(1+2 Years)

Extended Warranty
(Walk in/Drop off at Designated Authorised Service Centre)


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*Only for bulk tenders

Extended Warranty
(Free Pick-Up & Return)


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SC+ for Business coverage may vary by country. Please contact us for more information.

Find out more

Frequently Asked Questions

  • What is Samsung Care+ for Business?

    Samsung Care+ for Business is a warranty service plan for Samsung customers who have purchased new Samsung devices. Devices covered includes smartphones, tablets and watches. There are 2 service plans available for you to choose from: extended 12 months or extended 24 months.

  • • Repair service for Mechanical and Electrical breakdowns or malfunctions after Samsung Manufacturer’s Warranty expires.
    • Free Door-to-door pick-up and delivery service nationwide.)
    • Repairs performed only by Samsung’s Authorized Service Centers (ASC)
    • Use of original parts for repair
    • As an IT administrator, you will have a clear overview of the warranty status of all the devices including the number of repairs done.

  • We advise you to read the full terms and conditions of our service plans before purchasing. Some of the key exclusions to our Service Plans are: • Theft or loss of your smartphone
    • Malicious breaks
    • Breakage caused by accidental drops or spills
    • Wear-and-tear from daily use
    • Cosmetic damages

  • Call 1800 -726-7864, option 6 for Business partners & Corporate Customers to submit your service request or email b2bservice@Samsung.com with details of your device and warranty claim. We will check your Samsung Care+ Business (SCB) service status and suggest the appropriate resolution or repair option.

    You can choose to visit our designated Samsung Service Centre to drop off your smart device or have it picked up from your location.

    We will inform you once your device is ready to be pick up or send back to your preferred location.

  • Your Samsung Care+ service plan will start after the manufacturer’s warranty expire.

  • Your Samsung Care+ will cease at the end of the service plan term that you have chosen. This could be either 12 or 24 months from the expiry of manufacturer’s warranty . Your warranty coverage could also end when we detect the following:

    1. Fraud or attempted rooting of devices.
    2. Your phone’s IMEI number has been removed or altered.
    3. Your phone has been repaired by a service center that is not a Samsung’s Authorized Service Center.

  • Business customers or their IT administrators can access to Knox.com and get dashboard overview in real-time on the number of devices that are registered with Samsung Care+ for Business, warranty status of each device as well as repair frequency.