How to install and remove SIM or USIM card in Samsung Mobile Device?

Last Update Date : Aug 15. 2018

Mobile devices can be complex, but installing a SIM/USIM card does not have to be.

To install/remove SIM or USIM, follow the instructions below:

Please note: This article is focusing on newer models such as Galaxy Note9, S9/S9+, Note8 and S8/S8+

Install SIM/USIM card

Install SIM/USIM cardClick to Expand
1 Insert the ejection pin into the hole to loosen the tray

Please note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged

2 Pull out the tray gently from the tray slot
3 For Single SIM models, place the SIM or USIM card on tray 1 with the gold-colored contacts facing downwards

For Dual SIM models, with the gold-colored contacts facing downwards, place the primary SIM or USIM card on the tray 1 and the secondary SIM or USIM card on the tray 2

Single SIM Model:

Single SIM Models

Dual SIM Model:

Dual SIM Model

Dual Trays for Primary and Secondary SIM cards:

Dual Trays for Primary and Secondary SIM cards

Please note: SIM card tray 2 also serves as the memory card tray. However, do not insert a nano-SIM card and a micro SD card in tray 2 at the same time. Doing so can cause damage the SIM card or the device

4 Gently press the SIM or USIM card into the tray to secure it

Please note: If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray

5 Insert the tray back into the tray slot

Single SIM Model Installation:

Single SIM Model Installation

Dual SIM Model Installation:

Dual SIM Model Installation

Please note:
• Use only a nano-SIM card

• If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. Fully insert the tray into the tray slot to prevent liquid from entering your device

• Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards

• Dual SIM models: In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted


• Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider

Remove SIM/USIM CardClick to Expand
1 Insert the ejection pin into the hole to loosen the tray
Insert ejection pin into the tray hole

Please note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. You will hear a slight click when the tray pops out

2 Pull out the tray gently from the tray slot
Gently pull out the tray from the tray slot
3 Remove the SIM or USIM card
4 Insert the tray back into the tray slot

Please note: If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. Fully insert the tray into the tray slot to prevent liquid from entering your device

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