What to do when Note files cannot be transferred from old devices to Samsung Galaxy S5?
Galaxy S5 requires a specific S Note application to use compatible S-Note or S-Memo files created using an older/existing devices. Thus, to use S-Note or S-Memo files you have created on older devices with your Galaxy S5, please install the S Note application from Galaxy Essential and transfer the files with Kies or Smart Switch Mobile App.
You can use the Galaxy Essentials Widget on the Home screen to download S Note. Once installed on your Galaxy S5, you can then use previously created Memo or Note files via S Note App.
Thank you for your feedback!
Need more help? Contact Us.
Monday to Sunday (Including Public Holidays)
Open 24 hours
* For any printer related enquiries, please visit HP website .
Find out more about how you can get face-to-face help.