What to do when Samsung Gear S is unable to receive calls?

Last Update Date : Oct 01. 2018

It is the original device concept of Gear S if the calls are not forwarded to connected Mobile Device. Conversely, calls to Mobile Device can be forwarded to Gear S only when Mobile Device and Gear S are connected via Bluetooth.

If connection doesn’t establish, calls to Mobile device will ring on Mobile only.

Additionally, Gear S with Nano SIM card can work independently by stand alone mode. When disconnected from Mobile Device, Gear S can receive the calls by Gear’s itself number if Gear S’s mobile network state is Auto Switch or Always On.
 

If connected with Mobile Device, Gear S can receive the calls by Gear’s itself number only on Always On state. If Gear S’s mobile network is Auto Switch while connecting to Mobile Device , Gear S will turn off the modem for enhancement of Gear S usage time. As a result, Gear S can’t receive the call or message on Gear.

Table

Mobile Network option on Gear S

Bluetooth Connection between devices

Calls to Mobile Number

Calls to Gear S

Auto Switch

Connected

Mobile - Ringing
Gear S - Ringing

Mobile - Not ringing

Gear S - Not ringing

Auto Switch

Disconnected

Moble - Ringing
Gear S - Not ringing

Moble - Not ringing
Gear S - Ringing

Always ON

Connected

Mobile - Ringing
Gear S - Ringing

Moble - Not ringing
Gear S - Ringing

Always ON

Disconnected

Moble - Ringing
Gear S - Not ringing

Moble - Not ringing
Gear S - Ringing

Always Off

Connected

Mobile - Ringing
Gear S - Ringing

Mobile - Not ringing

Gear S - Not ringing

Always Off

Disconnected

Moble - Ringing
Gear S - Not ringing

Mobile - Not ringing

Gear S - Not ringing

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