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Downloads & ManualsExpand

User Manual

4.28 MB, pdf, ENGLISH

19 Oct, 2014 tooltipbox

Other Manuals

  • User Manual

    63.99 MB, pdf, ENGLISH

    19 Oct, 2014 tooltipbox

    Safety Guide

    0.01MB, pdf, ENGLISH, BULGARIAN, CROATIAN, CZECH, DANISH, DUTCH, ESTONIAN, FINNISH, FRENCH, GERMAN, GREEK, HUNGARIAN, ITALIAN, KAZAKH, LATVIAN, LITHUANIAN, MACEDONIAN, NORWEGIAN, POLISH, PORTUGUESE, ROMANIAN, RUSSIAN, SERBIAN, SLOVAK, SLOVENIAN, SPANISH, SWEDISH, UKRAINIAN, UZBEK

    19 Oct, 2014

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  •  1 years ago

    I am about to buy a Galaxy Note 10.1 2014 Edition (Wi-Fi). It has the standard 16Gb storage. If I add an SD card, will it supplement the existing 16Gb storage, or will the tablet just default to the SD cards capacity? Also, which is the correct card? Is it best to buy Samsung's own?

    Describe the issue

    Answers

    wassim 5 months ago

    i bought the samsung class 10 sd card for it and it will not let me use my apps through sd card they just go light in colour and have an sd logo on app but when i try to open an app it tells me no app found. when i moved all my vids and pics, they got destroyed and will not open up anymore. but when i reinstall an app on play store, the app comes back but it shouldnt be on sd card

    Describe the issue

    Samsung E-Support 1 years ago

    Hi, If you purchase an SD card it will add to the existing 16GB on the Tab’s internal memory. Samsung SD cards are best compatible with our products, please ensure that the SD card is correctly formatted first. Thanks.

    Describe the issue

  • gerrydar@gmail.com 7 months ago

    I can read from card but not write to it on brand new Note 10.1 2014. Have tried reformatting in Note to no avail. The card is fine with pc Windows 7 and in Motor 4G. I bought a Samsung card as I thought this would offer best compatability with my Note. Please advise what to do.

    Describe the issue

    Answers

    catman 5 months ago

    Mine the same understand its Google alternating permission to write to card its been going on ages and time samsung got this sorted! !! Very very annoying!

    Describe the issue

    catman 5 months ago

    Mine the same understand its Google alternating permission to write to card its been going on ages and time samsung got this sorted! !! Very very annoying!

    Describe the issue

  • omerta22 1 years ago

    Describe the issue

    Answers

    Scot Kazakhstan 1 years ago

    Consider buying a 3G Mobile Wi-Fi device that you place your SIM card into. This device then creates a wifi signal that your Tablet can then connect to. Just put "Mobile WiFi Device" into any search engine and you will hopefully find the product you require.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi, As the device you are enquiring about is a Wi-Fi only tablet, there is no way of connecting to the internet unless you are in a Wi-Fi zone. Only 3G or 4G enabled tablets allow you to access the internet using mobile data. We also recommend you use a SIM card from the country you are currently in to avoid higher charges. Thanks

    Describe the issue

  •  1 years ago

    I just bought the 2014 edition Galaxy Note 10.1 and using the s pen in write to print mode when sending e mails the s pen works fine writing in the contact and subject fields but does not want to activate the write and print mode in the main message body field (I also noticed in this message field the text mode button in the tool bar is stuck to activated mode if this helps). Not sure if this is a software glitch in the new model or if I need to take my new 2014 Edition back to the store to change it as it's only a couple of days old.

    Describe the issue

    Answers

     1 years ago

    I subsequently found out that upon shipping my new note, the pen detection handwriting recognition mode check box wasn't ticked within the settings - controls - Samsung keyboard screen. After ticking this check box my S Pen now works perfectly in hand recognition mode within my e mails etc.

    Describe the issue

  •  1 years ago

    the TV is connected to my router by a USB for u-tube etc, but I do not have any software for sharing video (other than windows 8) as I am not very techie.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Don, To connect your tablet to your TV you first need to buy a MHL adapter, the model number we recommend is ET-H10FAU, you will then have to connect this to a HDMI cable to your TV. Please note, as your TV is a non-Samsung product we cannot guarantee its compatibility with our product. Thanks

    Describe the issue

  • Gonzi Robert 11 months ago

    I would like to have a multi user option on mymy galaxy note 10.1 wifi 2014 edition. I have anroid 4.3 and the system says that there are no newer updates to install. But i cannot see the users option in settings which should be available on 4.3. Can anyone help pls?

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    Hi Robert, Due to the nature of your enquiry we recommend you contact a member of our Galaxy Support team on 0330 726 7864. Thanks

    Describe the issue

  •  11 months ago

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    Hi, We recommend you contact a member of our Galaxy support team on 0330 726 7864 who will be able to troubleshoot this further for you. Thanks

    Describe the issue

  • kei milne 11 months ago

    it is happening more frequently but wont shut down manually s When its on charge and no the battery is fully charged when jt shuts down automatically. Help?

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi Kei, We recommend performing a factory data reset in order to resolve this issue. Instructions on how to do this are included in the link below; http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?seq=1034590&cdsite=uk&status= Thanks.

    Describe the issue

  • elena 11 months ago

    How do you set multiple users on the Note 2014?

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    Hi Elena, We recommend you contact our Galaxy Team on 0330 726 7864 so that we can gather further information from you. Thanks.

    Describe the issue

  • Grumpy 11 months ago

    Just bought a Galaxy Note 10.1 2014. Various reviews, especially in the States, seemed to indicated that multiple users were supported. I now find that, although the OS seems to be the most up-to-date, theres no multiple user support. Not good for multiple users (e.g. family).

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi, Regarding your query please be advised that there is currently no official release date for a newer firmware version for your product. You can check for available updates for your device on its support page on our website or by connecting to Samsung KIES. You can also get the latest news on software releases for our devices on the official Samsung UK Facebook page (facebook.com/SamsungUK) or our Twitter feed (twitter.com/SamsungUK). Thanks.

    Describe the issue

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