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Downloads & ManualsExpand

Quick Guide

5.71 MB, pdf, ENGLISH

11 Aug, 2014

Other Manuals

Firmware

Environment

tech specs

  • Resolution
    3840 x 2160
  • Smart Hub
    Yes
  • 3D
    Yes

Product (LED,PDP,OLED)

  • Product (LED,PDP,OLED)
    LED

Series

  • Series
    8

SHOW MORE SPECSExpand

Curved

  • Curved
    Yes

Display

  • Inch
    55 (138)
  • Resolution
    3840 x 2160
  • Ultra Clear Panel
    Yes

Video

  • UHD Upscaling
    Yes
  • Clear Motion Rate
    1200
  • Dynamic Contrast Ratio
    Mega DCR
  • Micro Dimming
    UHD Dimming
  • Precision Black (Local Dimming)
    Yes
  • Wide Colour Enhancer (Plus)
    Yes
  • Wide Colour Gamut
    No
  • PurColour
    Yes
  • Auto Depth Enhancer
    Yes
  • Film Mode
    Yes
  • Motion and Black Enhancer
    No
  • Motion Judder Canceller
    No
  • Cinema Smooth
    No
  • Natural Mode Support
    Yes

Audio

  • Dolby MS10 / MS11
    MS11
  • DTS Studio Sound / DNSe+
    DNSE+
  • DTS Premium Sound / DTS Premium Sound 5.1
    DTS Premium Sound 5.1
  • 3D Sound
    Yes
  • Auto Volume Leveler
    Yes
  • Sound Customiser
    Yes
  • Sound Output (RMS)
    60W (Front TW (10W+10W) , Front Mid (10W+10W) , Woofer Left 10W+10W)
  • Speaker Type
    Front Firing + New Waveguide
  • Woofer
    Yes

Smart TV

  • Smart Hub
    Yes
  • On TV
    Yes
  • Movies & TV Shows
    Yes
  • Multimedia
    Yes
  • Apps
    Yes
  • News On
    Yes
  • Game
    Yes
  • Multi-Screen (Dual / Quad Screen)
    Quad
  • Skype™ on Samsung TV
    Yes
  • Social TV
    Yes
  • Samsung Sports Experience (SSE)
    No
  • Web Browser
    Yes

Smart Interaction

  • Voice Interaction
    EU 17 Countries (UK, IE, FR, DE, IT, ES, NL, BE, LU, SE, FI, NO, DK, PL, PT, AT, CH)
  • Voice Control
    Yes
  • Built In Camera
    Yes
  • Face Recognition
    Yes
  • Motion control
    Yes

Convergence

  • AllShare - Content Sharing
    Yes
  • AllShare - Screen Mirroring
    Yes
  • Samsung Smart View
    Yes
  • ISP Bound Service
    No
  • Smart Home
    Yes (UK, FR, DE, IT, ES)
  • Wake On LAN
    No

Feature

  • Samsung 3D
    Yes
  • 3D Converter
    Yes
  • Multi view
    No
  • Instant On
    Yes
  • Quad Core
    No
  • Quad Core+
    Yes
  • Accessibility (TTS / Zoom)
    Zoom
  • Digital Clean View
    Yes
  • Auto Channel Search
    Yes
  • Auto Power Off
    Yes
  • Clock & On / Off Timer
    Yes
  • Sleep Timer
    Yes
  • BD Wise Plus
    Yes
  • Calibration Mode
    No
  • Caption (Subtitle)
    Yes
  • Channel List USB-Clone
    No
  • ConnectShare™ (HDD)
    Yes
  • ConnectShare™ (USB 2.0)
    Movie
  • AC / DC TV
    No
  • USB Copy
    No
  • Football Mode
    Yes
  • Screen Capture
    No
  • Zero Power Consumption
    No
  • Embeded POP
    Yes
  • EPG
    Yes
  • Extended PVR
    Yes
  • Game Mode
    Yes
  • History
    Yes
  • IP Video Closed Caption
    No
  • Network Speaker Support
    Yes
  • OSD Language
    27 European Languages
  • Picture-In-Picture
    Yes
  • BT HID Built-in
    Yes
  • Screen Burn Protection
    No
  • Smart Evolution Ready (Set Back / One Connect)
    Ready (One Connect)
  • TV SoundConnect
    Yes
  • USB HID Support
    Yes
  • Teletext (TTX)
    Yes
  • GUI
    Golden Bridge
  • Time Shift
    Yes
  • Analog Clean View
    No

System

  • DTV Tuner
    DVB-T / C / S2
  • Analog Tuner
    Yes
  • 2 Tuner
    Yes
  • CI / CI+ / 2CI+
    CI+ (1.3)
  • MHP / MHEG / HbbTV / ACAP / GINGA / OHTV / BRL
    HbbTV ( DE, ES, PT, FR, BE, NL, LU, CH. PL, CZ )

Connectivity

  • HDMI
    4
  • USB
    3
  • Component In (Y / Pb / Pr)
    1
  • Composite In (AV)
    2 (1Common Use for Component Y)
  • Ethernet (LAN)
    1
  • Headphone
    No
  • Audio Out (Mini Jack / LR)
    1
  • Digital Audio Out (Optical)
    1
  • PC In (D-sub)
    No
  • PC / DVI Audio In (Mini Jack)
    No
  • RF In (Terrestrial / Cable input / Satellite Input)
    1 / 1 (Common Use for Terrestrial) / 2
  • Ex-Link ( RS-232C )
    No
  • IR Out
    Yes (15 European Countries)
  • CI Slot
    1
  • Scart
    No
  • Wi-Fi Direct
    Yes
  • MHL 3
    Yes
  • One Connect (Jack)
    Yes
  • USB Mirroring
    No
  • MHL
    Yes
  • Dongle Ready (3G / LTE)
    No
  • InstaPort S (HDMI quick switch)
    No
  • Wireless LAN Adapter Support
    No
  • Wireless LAN Built-in
    Yes
  • Anynet+ (HDMI-CEC)
    Yes

Design

  • Design
    Curved T-Shape
  • Bezel Type
    VNB (10mm)
  • Front Colour
    Black
  • Light Effect (Deco)
    Yes
  • Stand Type
    Curved T-Shape
  • Swivel (Left / Right)
    No
  • Camera Type
    No

Eco

  • Eco Sensor
    Yes
  • Energy Efficiency Class
    B
  • Lead Presence
    Yes

Power

  • Power Supply
    AC220-240V 50/60Hz
  • Power Consumption (Max)
    267W
  • Power Consumption (Energy Saving Mode)
    108W
  • Power Consumption (IEC 62087 Edition 2)
    145W
  • Peak Luminance Ratio
    66%
  • Yearly Power Consumption (EU standard,kWh)
    201kWh

Dimension

  • Package Size (WxHxD)
    1337 x 843 x 225
  • Set with Stand (WxHxD)
    1232.6 x 767.6 x 307.9
  • Set without Stand (WxHxD)
    1232.6 x 723.0 x 92.9

Weight

  • Package Weight
    32.5kg
  • Set Weight with Stand
    23.8kg
  • Set Weight without Stand
    20.2kg

Accessory

  • 3D Active Glasses (Included)
    2 (SSG-5100GB)
  • Remote Controller Model
    TM1490A + TM1240A
  • Battery (for Remote Control)
    Yes
  • Samsung Smart Touch Control (Included)
    Yes
  • Electric Stand Support
    No
  • Electric Wall Mount Support
    No
  • Ultra Slim Wall Mount Support
    Yes
  • Mini Wall Mount Support
    Yes
  • Vesa Wall Mount Support
    Yes
  • Floor Stand Support
    Yes
  • TV Camera (Included)
    No
  • IR Extender Cable (Included)
    Yes
  • Network Speaker (Included)
    No
  • Wireless Keyboard (Included)
    No
  • User Manual
    Yes
  • Wireless LAN Adapter (Included)
    No
  • E-Manual
    Yes
  • ANT-Cable
    No
  • Power Cable
    Yes
  • Slim Gender Cable
    Yes

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  • 1 Answers

    Screen Mirroring

    Tallguy_uk_98 2 months ago

    I have a UE55HU8500 and Im trying to screen mirror with my Sony Z2, The TV is connected to my network via a lan cable and the phone via WIFI, I can successfully connect and get sound but there are constant pauses in connection output i.e. sound or video. Is this because the TV is connected via LAN and not wireless?

    Describe the issue

    Answers

    Samsung E-Support 2 months ago

    Hi, The TV being connected via LAN will not affect this feature. The screen mirroring feature is a wireless connection between the TV and the customers smartphone. Please make sure that the firmware is up to date on both devices. Hope this helps.

    Describe the issue

  • Pete U. 1 months ago

    My 51" Plasma TV does not find any files on the USB drive recorded on the 32" Smart TV UE32H6400. Is there a download to enable the recorded files to be read?

    Describe the issue

    Answers

    Samsung E-Support 1 months ago

    Hi Pete, When you record on to a usb or hard drive it is formatted to that particular tv and cannot be used on another. Thanks.

    Describe the issue

  • 1 Answers

    TV Stands

    Joncur66 3 months ago

    Hi, I am really interested in purchasing one of the new curved 4K TVs but are there plans to bring them out on a swivel stand please? If Samsung made one I would be happy to purchase it as an accessory. The problem I have is the set is too far away from a wall to be mounted on an arm but I would like to swivel it occasionally from side to side depending upon where we are in the room. Thanks

    Describe the issue

    Answers

    Samsung E-support 3 months ago

    Hi, This TV can be wall mounted and so while we may not offer something that does exactly what you want currently, there maybe something on the market elsewhere, that you could purchase. Hope this helps.

    Describe the issue

  • Ed Pom 3 months ago

    I was setting up my tv and the cable came out of the box, now the tv is frozen.

    Describe the issue

    Answers

    Samsung E-support 3 months ago

    Hi. Please click the following link redirecting you to the user manual for this TV. The information you require regarding restoring the TV factory settings can be found on page 32 of this manual. Hope this helps. http://downloadcenter.samsung.com/content/EM/201405/20140507140325951/[HU8500-XU]BN68-06096H-02Eng-0418.pdf

    Describe the issue

  • Langhams 3 months ago

    My one connect box cable is damaged and in need of replacement.

    Describe the issue

    Answers

    Samsung E-support 3 months ago

    Hi, You could try 4mysamsung.co.uk, espares.co.uk or, partmaster.co.uk for Samsung accessories. Hope this helps.

    Describe the issue

  • nikkko 2 months ago

    Describe the issue

    Answers

    Samsung E-Support 1 months ago

    Hi, The software updates released are to upgrade the smart hub content and resolve any software issues that may occur. Hope this helps.

    Describe the issue

  • Iain 1 months ago

    After firmware upgrade ue55hu8500, voice recognition is broken. It understands when I ask standard commands, but cannot understand when I ask for BBC News, or channel 101. It used to work pre-firmware update. Firmware broke it. Can I regress firmware, or do I throw voice recognition in the bin - its pointless as it is,

    Describe the issue

    Answers

    Samsung E-Support 1 months ago

    Hi Iain, You cannot downgrade firmware. Have you tried resetting your smart hub? You can do this by; Pressing Menu> Smart features> Reset Smart Hub. Hope this helps.

    Describe the issue

  • John47 1 months ago

    I have a Samsung Galaxy Note 3 Smartphone, how can I play my videos that have been recorded in 4K on my Samsung UE55HU8500 TV?

    Describe the issue

    Answers

    Samsung E-Support 1 months ago

    Hi, You could try using Samsung link or screen mirroring, please check out this link for the manual (page 82,83) on how to do this http://downloadcenter.samsung.com/content/UM/201401/20140109194025703/SM-N9005_UM_EU_Kitkat_Eng_Rev.1.0_140109.pdf. Hope this helps.

    Describe the issue

  • Ox parissky 1 months ago

    Describe the issue

    Answers

    Samsung E-Support 1 months ago

    Hi. I recommend updating the application. Please see page 165 of the link below: http://downloadcenter.samsung.com/content/UM/201404/20140403131029856/[ENG]NUDVBEUH-1.104-0402.pdf If this is unsuccessful then please reset the Samsung Hub. You can find the information on how to do this on page 62 of the link above. I hope this helps.

    Describe the issue

  • mwells66 4 weeks ago

    I have to set up universal remote to get the stb source to work again.

    Describe the issue

    Answers

    martin 4 weeks ago

    Reset the smart hub, didnt help. Went in to the setting and disabled the adult content filter. Set up universal remote again and the problem has gone. I can watch a movie on streaming and then go back to stb source and everything works like it used to

    Describe the issue

Can't find what you need?

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Response within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

Own a product that needs service?

Please contact our technical support centre before sending any products to the above address

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Phone Support

Call to speak to a customer service rep.

Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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